Reviews
We’ve never offered a discount for a review, and they’re awesome anyway.
We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.
Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.
Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.
You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.
We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.
We treat people right, and you’ll see that wherever you read about Rossmann Group.
The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.
The best Google rating of any business in Macbook repair
The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation.
MacBookiPhoneiPadPriceService
Apple wanted 1650 to repair liquid related damage to my 2019 MacBook Pro. I paid 2200 and wasn't about to do that. Thankfully I found this company on YouTube and... read more
Cesar Perez
12/17/2021
Amazing business. Provides a huge amount of free repair information on YouTube. 
Brantley Forrest
12/17/2021
Sent my MacBook Air in because I spilled a mug of water all over my keyboard. Was expecting a $400+ bill but only needed a simple cleaning. Work was done... read more 
David Khachatryan
2/17/2022
Super helpful and informational. Highly skilled people willing to go the extra mile. Thanks, Guys.
Jeff Jassky
1/21/2018
A company and owner that always delivers the highest quality service and integrity!
Bret Bullard
12/17/2021
Even his videos alone saved me thousands of dollars
Michael Bells
1/21/2019
Super friendly. Had the opportunity to see the shop in person while in New York for a trip. Got to talk with everyone, except louis, who was sick. He personally... read more 
Anthony Meyer
12/17/2020
They take the hastle away of dealing with chinese sellers. Thank you!
Tyler C
12/17/2020
They are the best! My daughter spilled water on her keyboard. Apple store would charge $750 even though we still are in warranty saying they don't cover water... read more
Amy Lee
1/21/2019
One of the best for a very good reason.
Austin Hermez
1/21/2019
Excellent service and information
Gordon Mills
10/21/2019
Sent in a water damaged MacBook Air that another tech tried fixing by cleaning with alcohol unsuccessfully. Screws where missing on the back and from the fan. Rossmann fixed it... read more
Pedro Ferrer
1/21/2016
Great repair shop that fixed my issue quickly for free!!!!
Slleepytime
12/17/2020
The Best, period!
Sébastien Léger (Les sciences de l'art)
12/17/2021
Great service
Muhammed SA
12/17/2019
Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.
Get In Touch with Us
Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair ServiceEmail, Call, Live Chat or Walk Into Our Store. We Want to Hear From You!
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Top Reasons To Have Your Repairs Done By Us
We stock our parts, so that means that you save time.
Our pricing is fair.
We use grade A+ parts.
We can repair motherboard component level issues.
We Can Fix Your Problem
We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.