Our Blog

Customer service at Rossmann Repair.

If you want to become successful, put the work in. If it worked for me, it can work for anyone.      

When having the sign made, I didn't take into consideration that by June leaves would grow on this tree. Check it out. Invisible. 🙁 Can you find us? Make it in and I'll give you a free screen protector, just for your skills. If you ask nicely... we may actually fix your computer. If you […]

A few months ago, this guy comes in for a screen replacement. He left the first Yelp! Tip of our business in April of this year. I tell him the price, and get this look – this terrible look like “WOW, OMG, RIPOFF!!” when we were about $5 less than anyone else in the area […]

About a week and a half ago a customer walks in with a broken laptop. Right after she gets the price of the service, she asks to come in and sit down next to me while I work. Starts talking in a breathy voice. I forget if the charge was $150 or $170. Let' say […]

A kind young woman walked in with a dead laptop. It won't turn on. In the end, it has a problem we're all too familiar with – nothing but a bad keyboard. She tells me Apple told her around $800 – mistake #1. She also makes mention that her parents are going to pay for […]

http://www.reuters.com/article/2013/05/08/us-usa-sanfrancisco-cellphones-idUSBRE9470I720130508?feedType=RSS&feedName=technologyNews&ca=moto Does this really matter? No. Scientific research has barely given any credence to the idea that cellphone radiation harms your health. There is a lot of debate around whether cellphone radiation harms  you, but no well recognized & accepted conclusion. Do you know where there is no debate? Cigarettes. A large majority of Americans […]

Professional labor costs money, to the detriment of the occasional client. A service we offer. We charge $130 for a 500 GB hard drive installed into a Macbook Pro, with an operating system installed. This price includes  500 GB drive Part installation Installation of a functional operating system Same day service This amounts to approximately […]

This video series was a four part series. I'm so happy with part 4 that I'm posting it in its own blog entry.