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Louis Rossmann’s rants, tips, and ideas on the laptop repair industry.
Dell Screen Repair - why it's a pain in the ass(but we'll do it for you anyway)

Let's take the Studio 1458 as an example. It comes with an LP140WH1(TL)(A1). Good luck getting a B140XW01 V.6 or CLAA140WB11A to work in there, even though they are electrically compatible. Having to copy the EDID code off the old panel so you don't get eight beeps indicating panel failure on startup is really lame.

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Yelp is the new groupon; effective at spreading hatred and misinformation.

Yelp is becoming the new groupon. Let's take a look at the below review. This is a review of a very reputable and successful company. Some of it I get - dissatisfaction with the aura of a place, the experience with people. Some of it seems to hint that this person would be impossible to […]

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Do you really expect a receipt when going to someone's house?

I found this Yelp! review below funny, and characteristic of the often unrealistic expectations of some Yelp! users. There are many people out there who are of touch with reality. I believe businesses should always issue receipts without being asked. However, the expectation that a one-guy-in-his-apartment business issue receipts is silly. The reason you go […]

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Continuation - oversaturation, service attitudes, and more.

I am continuing on the prior blog on how over-saturation of the market has effected expectations. As stated 2 entries ago, there was once a time where people literally begged for their machines to be worked on. People were incredibly nice for no reason. Today reminds me of how much has changed in the portable […]

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Groupon & Livingsocial - the art of milking small businesses.

Computer repair farmers; milking the money from local businesses eager to succeed. Many small businesses receive calls from these companies asking if they want to participate in their coupons. These two sites have a mass readership that will jump on many of the coupons merchants offer, which is great for them, right? They get exposure, […]

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You're a Yelper.....well, good for you! (not)

The internet has favors transparent business practices. Yelp, Facebook for Business, and Google Places make it very easy for someone to quickly look up a business and review it. With nearly everyone having a Facebook or Gmail account one need not even register to leave feedback, and all feedback for a business can be found […]

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