[VERIFIED4.9★ · 1,837+ reviews on Google→](https://maps.app.goo.gl/82zgpcYAZ4z6B85g7) # Don't Panic. We Recover Data From Dead Drives. Data recovery performed in-house at our Austin lab. No middleman markup. See what to look for in a [hard drive recovery service](/best-hard-drive-recovery-service). **Stop powering your drive.** Failing read heads wear further with every retry and can score the platters. Ship directly to the engineers running PC-3000 systems and a laminar flow clean bench in our Austin facility. Free estimate, no evaluation fees, **no data = no charge**. Founded by [Louis Rossmann](/louis-rossmann). [Free Estimate →](/contact)[Mail-In Instructions](/mail-in-data-recovery) [(512) 212-9111](tel:+15122129111) - 4.9 / 5 on Google - Since 2008 - All 50 states - No data, no charge ![Louis Rossmann at the helium drive workstation in the Austin lab with the helium recharge manifold and ULPA-filtered laminar flow bench](/_next/image?url=%2Fimages%2Fservices%2Fhelium-drive%2Flouis-helium-workstation.webp&w=3840&q=75) [No Data, No FeeGuarantee](/no-fix-no-fee) [2.64MSubscribers](https://www.youtube.com/playlist?list=PLkVbIsAWN2lsPTNFBoEWjDyAHPcEARZtW) [4.91,837+ Google Reviews](/reviews) Since 2008 Established [Repairs on VideoFull Transparency](/videos) As Featured In [BBC News](https://www.bbc.com/news/technology-57763037)/ [CBC News](https://www.cbc.ca/news/thenational/complete-control-apple-accused-of-overpricing-restricting-device-repairs-1.4859099)/ [ABC Australia](https://www.abc.net.au/news/2025-07-20/youtuber-louis-rossmann-takes-on-better-way-electronics/105532410)/ [Wall Street Journal](https://www.wsj.com/tech/personal-tech/how-the-right-to-repair-might-save-your-gadgetsand-save-you-money-11630324800)/ [Business Insider](https://www.businessinsider.com/apple-macbook-pro-repair-quote-unauthorized-2018-12)/ [Vice](https://www.vice.com/en/article/dhs-seized-aftermarket-apple-laptop-batteries-from-independent-repair-expert-louis-rossman)/ [Fast Company](https://www.fastcompany.com/91387927/clippy-is-back-as-a-mascot-for-big-tech-protests)/ [404 Media](https://www.404media.co/developer-unlocks-newly-enshittified-echelon-exercise-bikes-but-cant-legally-release-his-software/)/ [Tom's Hardware](https://www.tomshardware.com/pc-components/ssds/louis-rossman-threatens-to-take-samsung-to-court-over-dead-4tb-990-pro-ssd-after-ssd-maker-failed-to-replace-the-drive-under-warranty)/ [Tom's Hardware](https://www.tomshardware.com/3d-printing/louis-rossmann-tells-3d-printer-maker-bambu-lab-to-go-bleep-yourself-over-its-lawsuit-against-enthusiast-right-to-repair-advocate-offers-to-pay-the-legal-fees-for-a-threatened-orcaslicer-developer) What's wrong with your drive? ## Pick the symptom. We'll tell you what's happening. A clicking drive is not the same failure as a drive that won't power on. The right answer starts with the right diagnosis. [Clicking, Grinding, or TickingPhysical damage. Do not power on.](/symptoms/clicking-hard-drive)[Beeping SoundsOn an external drive, usually not enough power.](/symptoms/beeping-hard-drive)[Not DetectedFirmware, board, or USB bridge fault.](/symptoms/drive-not-detected)[Water or Fire DamageLiquid or extreme heat. Keep dry.](/water-damage-data-recovery)[Accidentally DeletedFormatted or deleted. Stop using immediately.](/deleted-files-recovery)[Won't Power On](/symptoms/hard-drive-not-spinning) Drives we recover - Seagate - Western Digital - Samsung - Toshiba - Crucial - SanDisk - Intel - Kingston - HGST By the numbers 2008 Year founded $0 Diagnostic fees 4.9★ 1,837+ Google reviews Services [![Professional hard drive data recovery services](/_next/image?url=%2Flegacy%2Fhome%2Farchives-1.png&w=3840&q=75)Clicking & beeping drivesHard Drive Data Recovery](/hard-drive-data-recovery)[![SSD data recovery cover](/_next/image?url=%2Fimages%2Fservices%2Fssd-data-recovery%2Fssd-1920.jpg&w=3840&q=75)SATA & NVMeSSD Data Recovery](/services/ssd-data-recovery)[![SD card recovery cover](/_next/image?url=%2Fimages%2Fservices%2Fsd-card-recovery%2Fsd-card-1920.jpg&w=3840&q=75)Chip-off when neededSD & microSD Recovery](/microsd-data-recovery)[![iPhone data recovery cover](/_next/image?url=%2Flegacy%2Fhome%2Fphone-damaged-1.png&w=3840&q=75)Water-damaged, dead, or not detectediPhone Data Recovery](/services/iphone-data-recovery)[![RAID data recovery cover](/_next/image?url=%2Fimages%2Fservices%2Fraid-data-recovery%2Fraid-1920.jpg&w=3840&q=75)RAID 0/1/5/6/10RAID Data Recovery](/services/raid-data-recovery)[![NAS data recovery cover](/_next/image?url=%2Fimages%2Fservices%2Fnas-data-recovery%2Fnas-1920.jpg&w=3840&q=75)Synology, QNAP, TrueNASNAS Data Recovery](/services/nas-data-recovery)[![Mac data recovery cover](/_next/image?url=%2Fimages%2Fservices%2Fmacbook-data-recovery%2Fmacbook-data-1920.jpg&w=3840&q=75)T2/M1/M2 soldered SSDsMacBook Data Recovery](/services/macbook-data-recovery)[![MacBook repair cover](/_next/image?url=%2Flegacy%2Fservices%2Fmacbook.jpg&w=3840&q=75)Data recovery and board repairMacBook Repair](/macbook-repair)[![Logic board repair cover](/_next/image?url=%2Fimages%2Fservices%2Flogic-board-repair%2Flogic-boards-1920.jpg&w=3840&q=75)Microsoldering in-houseLogic Board Repair](/macbook-logic-board-repair)[![Liquid damage repair cover](/_next/image?url=%2Fimages%2Fservices%2Fliquid-damage-repair%2Fliquid-damage-1920.jpg&w=3840&q=75)Board-level triageLiquid Damage Repair](/liquid-damage-repair) Published pricing ## Five tiers, published before you ship. No diagnostic fees. No evaluation fees. Every tier is on our site before you ever call. [Standard Hard Drive Recovery$100–$2,0005 published tiersView tier detail](/hard-drive-data-recovery#pricing)[SSD Recovery (SATA)$200–$1,5005 published tiersView tier detail](/services/ssd-data-recovery#pricing)[NVMe SSD Recovery$200–$2,5005 published tiersView tier detail](/services/nvme-ssd-data-recovery#pricing)[iPhone Recovery$500–$7502 tiers by modelView tier detail](/services/iphone-data-recovery#pricing) Sealed helium drives are on their own price list, $200–$5,000+. When a head swap or platter repair opens one, we refill it with helium. That adds $400–$800, and the donor has to be an exact match. [Helium drive prices](/hard-drive-data-recovery-cost#helium-pricing) [View all pricing details](/pricing) Quick start [Nationwide mail-in recoveryShip your device to our Austin lab.Open](/mail-in-data-recovery)[iPhone data recoveryWater-damaged, dead, or not detected.Open](/services/iphone-data-recovery)[MacBook data recoveryT2/M1/M2 soldered SSD recovery.Open](/services/macbook-data-recovery)[Published pricing, no surprisesHow bait-and-switch pricing works in data recovery.Open](/data-recovery-bait-and-switch-pricing) Common myths ## The biggest myth on what makes data recovery so expensive. Cleanrooms sell well because they look expensive on a website. We document why the cleanroom-class theater is largely irrelevant for head-swap recovery. [Read the article](/do-you-really-need-a-clean-room-for-hard-drive-data-recovery) [![Clean room myth poster](/_next/image?url=%2Flegacy%2Fhome%2Fclean-room-promo.avif&w=3840&q=75)](/do-you-really-need-a-clean-room-for-hard-drive-data-recovery) How we recover your drive ## Five layers. Every recovery touches every one. Data recovery is not one job; it's a stack. From the physical platters to the files you care about, every layer can fail independently. - Layer 4Your files+Photos, documents, databases, projects. The layer that matters. - Layer 3Filesystem+NTFS / APFS / HFS+ / ext4. Where partitions and directory trees live. - Layer 2Firmware translator+Remaps logical sectors to physical locations. If the translator corrupts, the drive appears as 0 bytes. - Layer 1Head stack and actuator+Reads and writes the platter. If heads fail, the drive clicks. - Layer 0Physical media+Platters, heads, and spindle motor. The mechanical layer that holds the magnetic bits. Inside our Austin lab ## Our Lead Technician, Chris ![Lead technician Chris working at the bench in the Rossmann Repair Group data recovery lab in Austin, TX with PC-3000 systems and clean bench equipment](/hero/hero-blue-1920.jpg)Austin, TX · PC-3000 Portable III + Express + SSD · DeepSpar Disk Imager · 0.02µm ULPA clean bench [Our process](/process) ## Consistent methods. Consistent outcomes. [See full process](/process) - 01IntakeTell us what happened; we outline safe next steps. - 02EvaluationNon-destructive diagnostics with clear findings. - 03RecoveryBoard-level work and imaging with validated tooling. - 04VerificationFile system checks and sample data confirmation. Common questions ## Seven answers you'll want before you ship. ### How much does data recovery cost? Standard hard drive recovery has five published tiers, from $100–$2,000. A simple data copy from a working drive is $100, firmware repair is $600–$900, and a head swap is $1,200–$1,500 plus donor parts. SSD recovery ranges $200–$1,500. No diagnostic fees, no evaluation fees, no hidden parts surcharges. You get a firm quote after free evaluation before any paid work starts. Every tier is published on our pricing page. ### What happens if you can't recover my data? There's no recovery fee. We work on a no-data, no-fee guarantee. If we can't recover usable files from your drive, you don't owe anything for the recovery work. No diagnostic fees, no evaluation fees, no attempt charges. You only pay when we return recovered data. The only cost on a failed recovery is return shipping if you want your original media back. We don't count cached thumbnails or system temp files as a successful recovery; we recover the data you sent the drive in for, or you don't pay. ### Are your Google reviews real? We have 4.9 stars across 1,837+ Google reviews. Click any reviewer's name on our Google Business Profile and you'll see their other reviews, so you can check they're a real person. ### Do you outsource recovery work to other labs? No. Every drive ships to our lab at 2410 San Antonio Street in Austin, TX, and we do every recovery there. Single location, no franchises, no subcontracting. Some companies list city addresses that route to a call center. We list one address because we have one lab. Call (512) 212-9111 & you'll reach the shop directly. ### Will your technicians look at my personal files? No. During recovery, our technicians work with hex-level disk images, file system structures, and directory trees, not individual files. We check success by looking at file counts, folder structures, and file header signatures to confirm the data is structurally intact. ### Can you recover a drive another company said was unrecoverable? Send it in and we'll evaluate it on PC-3000 hardware and a DeepSpar Disk Imager. There's no evaluation fee for a second opinion. ### How long does data recovery take? Timeline depends on failure type & severity. A simple copy from a functional drive takes 3-5 business days. Firmware repairs run 3-6 weeks. Head swaps & mechanical work take 4-8 weeks because donor sourcing, head matching, & careful imaging all take time to do correctly. A rush fee of $100 moves your case to the front of the queue. We provide status updates during the process. Verified on Google Getting your drive to us ## Ship it or drop it off. Both land on the same bench. We have one lab. One intake. One team of technicians. No franchise, no outsourcing. [Nationwide ### Mail-In from all 50 states Print the label, pack your drive, drop it at any FedEx or UPS. We quote before any paid work begins; return shipping is billed.Turnaround 3-5 business days Mail-In Instructions→](/mail-in-data-recovery) [Austin ### Drop off at our lab 2410 San Antonio Street, Austin, TX. Walk in during business hours. Same evaluation, same price list, same guarantee.Hours Mon-Fri, 10 AM - 6 PM CT Get directions→](/contact) Community & advocacy ## Guides, fixes, and Right to Repair. We publish board-level fixes and advocate for Right to Repair so more devices live longer. [Explore repair.wiki](https://repair.wiki/) ## Free evaluation. No data = no charge. Tell us what happened. We reply with next steps and a quote. [Start a Free Estimate](/contact)[Mail-In Instructions](/mail-in-data-recovery) [(512) 212-9111](tel:+15122129111)Mon-Fri 10am-6pm CT No diagnostic fee No data, no fee 4.9 stars, 1,837+ reviews