David K.
"Louis saved my business! My MacBook Pro with 5 years of critical client data crashed. Apple Store said data was unrecoverable and wanted $3,500 for a ..."
VERIFIED
4.9★ · 1,837+ reviews on Google
Don't Panic. We Recover Data From Dead Drives.
Ship direct to our hard drive data recovery lab in Austin. No middleman markup.
Stop powering your drive. Failing read heads score the platters every second they spin, permanently destroying data. Most local shops outsource hard drive data recovery to wholesale laboratories and add their own fee on top. Ship directly to the engineers running PC-3000 systems and laminar flow clean benches in our Austin facility. Free estimate, no evaluation fees, no data = no charge.
Founded by Louis Rossmann.
- 4.9 / 5
- Since 2008
- All 50 states
- No data, no charge
What's wrong with your drive?01/15
Pick the symptom. We'll tell you what's happening.
A clicking drive is not the same failure as a drive that won't power on. The right answer starts with the right diagnosis.
Clicking, Grinding, or Ticking
Physical damage. Do not power on.
Beeping Sounds
Heads stuck on platters or seized motor.
Not Detected
Firmware corruption or board failure.
Water or Fire Damage
Liquid or extreme heat. Keep dry.
Accidentally Deleted
Formatted or deleted. Stop using immediately.
Won't Power On
PCB electrical short or power surge.
Drives we recover02/15
- Seagate
- Western Digital
- Samsung
- Toshiba
- Crucial
- SanDisk
- Intel
- Kingston
- HGST
By the numbers03/15
50,000+
Devices worked on
2.49M
YouTube subscribers
100%
Published pricing
4.9★
1837+ Google reviews
Services04/15
Published pricing05/15
Five tiers, published before you ship.
No diagnostic fees. No evaluation fees. Every tier is on our site before you ever call.
Quick start06/15
Common myths07/15
The biggest myth on what makes data recovery so expensive.
Cleanrooms sell well because they look expensive on a website. We document why the cleanroom-class theater is largely irrelevant for head-swap recovery.
How we recover your drive08/15
Five layers. Every recovery touches every one.
Data recovery is not one job; it's a stack. From the physical platters to the files you care about, every layer can fail independently.
Inside our Austin lab09/15
Our Lead Technician, Chris
Our process10/15
Consistent methods. Consistent outcomes.
See full process01
Intake
Tell us what happened; we outline safe next steps.
02
Evaluation
Non-destructive diagnostics with clear findings.
03
Recovery
Board-level work and imaging with validated tooling.
04
Verification
File system checks and sample data confirmation.
Common questions11/15
Seven answers you'll want before you ship.
How much does data recovery cost?
Hard drive recovery runs five published tiers from $100–$2,000: $100 for a simple data copy from a working drive, $600–$900 for firmware repair, & $1,200–$1,500 plus donor parts for a head swap on a clicking or beeping drive. SSD recovery ranges $200–$1,500. No diagnostic fees, no evaluation fees, no hidden parts surcharges. You get a firm quote after free evaluation before any paid work starts. Every tier is published on our pricing page.
What happens if you can't recover my data?
You pay nothing. Rossmann Repair Group operates on a no-data, no-fee guarantee: if we can't recover usable files from your drive, you owe $0 for the recovery work. No diagnostic fees, no evaluation fees, no attempt charges. You only pay when we return recovered data. The only cost on a failed recovery is return shipping if you want your original media back. We don't count cached thumbnails or system temp files as a successful recovery; we recover the data you sent the drive in for, or you don't pay.
Are your Google reviews real?
Rossmann Repair Group has 4.9 stars across 1,837+ Google reviews, each tied to a real Google account with visible review history. Click any reviewer's name on our Google Business Profile & you can see their other reviews to verify they're a real person. We don't solicit reviews through incentives or use review management services. Many reviews reference specific drive models & failure symptoms because they're from people who actually shipped us a drive. Hundreds of our recoveries are filmed & published on YouTube.
Do you outsource recovery work to other labs?
No. Every drive ships to our lab at 2410 San Antonio Street in Austin, TX, & every recovery is performed there. Single location, no franchises, no subcontracting. The technician who diagnoses your drive is the same person who recovers your data. Some companies list dozens of city addresses that route to a call center. We list one address because we have one lab. Call (512) 212-9111 & you'll reach the shop directly.
Will your technicians look at my personal files?
No. During recovery, technicians work with hex-level disk images, file system structures, & directory trees, not individual files. We verify success by checking file counts, folder structures, & file header signatures to confirm data is structurally intact. We don't open your photos, documents, or videos. A typical 2TB drive contains hundreds of thousands of files; there's no practical reason or time to browse personal content. The verification process is automated & structural.
Can you recover a drive another company said was unrecoverable?
Often, yes. When a previous shop declares a drive unrecoverable, it usually means they lacked the specific tools, the matching donor parts, or the engineering time to finish the job profitably. That's a business decision by the previous lab, not a physics verdict on your data. Local IT shops & retailers don't perform physical recovery; they run software & give up when it fails. We evaluate every second-opinion case with PC-3000 hardware, DeepSpar Disk Imager, & a full donor inventory. No evaluation fee applies.
How long does data recovery take?
Timeline depends on failure type & severity. A simple copy from a functional drive takes 3-5 business days. Firmware repairs run 3-6 weeks. Head swaps & mechanical work take 4-8 weeks because donor sourcing, head matching, & careful imaging all take time to do correctly. A rush fee of $100 moves your case to the front of the queue. We provide status updates during the process.
Verified on Google12/15
Getting your drive to us13/15
Ship it or drop it off. Both land on the same bench.
We have one lab. One intake. One team of technicians. No franchise, no outsourcing.
Nationwide
Mail-In from all 50 states
Print the label, pack your drive, drop it at any FedEx or UPS. We quote before any paid work begins; return shipping is covered on successful recoveries.
3-5 business daysTurnaround
Mail-In Instructions
Austin
Drop off at our lab
2410 San Antonio Street, Austin, TX. Walk in during business hours and hand the drive to the technician who'll work on it. Same evaluation, same price list, same guarantee.
Mon–Fri, 10am–6pm CTHours
Get directions
Community & advocacy14/15
Guides, fixes, and Right to Repair.
We publish board-level fixes and advocate for Right to Repair so more devices live longer.
Free evaluation. No data = no charge.
Tell us what happened. We reply with next steps and a quote.
(512) 212-9111Mon-Fri 10am-6pm CT
No diagnostic fee
No data, no fee
4.9 stars, 1,837+ reviews