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Clean Room Hard Disk Drive (HDD) Data Recovery Service

Welcome to Rossmann Repair Group, where we offer unparalleled hard disk drive data recovery services right here in Austin. We understand the value of your data, and our mission is to retrieve what you’ve lost with precision and care. Whether it’s a simple recovery or requires a serious clean room, lab environment, we can solve your problem on premises!

Why Rossmann Repair for your Data Recovery?

Many companies have nice expensive websites & ad campaigns to promote their data recovery services, only to outsource the job somewhere else. Worse even is when they try using a $50 software package to do the job that you could’ve done yourself, making the drive worse & less recoverable in the process. Here in our Austin lab, we do all of our own lab data recovery, from basic $100 recoveries to $2000+ recoveries requiring specialized lab equipment. Small jobs are handled economically, while difficult jobs are handled with the right equipment & expertise. Our dedicated local lab is where advanced technology meets hands-on experience, ensuring that your data recovery is handled with the precision & care.

We stand out from ordinary computer repair shops by leveraging our top-tier equipment like the Purair VLF-48 for clean environment head swaps & the ACELAB PC3000, operated by skilled technicians, for the most challenging data recoveries. With additional high-performance tools from Rusolut, Deepspar, & more. Above all, we do not pay for advertising or affiliate commissions, allowing us to keep our prices low! Our best advertising are our hundreds of thousands of happy customers who have been spreading the word about us for the past fifteen years. 

  • Local, On-Site Recovery: All recoveries are performed at our Austin lab, ensuring your data never leaves the city.
  • Transparent Pricing: We provide free estimates and transparent pricing, so you know what to expect without any surprises.
  • No Expensive Ad Campaigns: Our company uses 100% grassroots, organic advertising - no pay per click ads, no affiliate programs, meaning we do not have expensive advertising costs we must pass onto you. For the level of expertise we offer, you won't find a lower price.
  • High Success Rates: Leveraging advanced techniques and our state-of-the-art equipment, our success rates are among the best in the industry.
  • Direct Communication: You’ll speak directly with the specialists handling your case, ensuring personal and attentive service.
  • Top rated: We are the best rated repair shop in our class on Google maps. This was the result of 15 years of dedication to our craft & our customers.
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Watch a Real Data Recovery Service below!

We Can Recover Your Data

Data loss isn’t the end of the world, and it doesn’t have to cost a fortune. Whether your drive stopped working, got soaked, or simply refuses to boot, we diagnose the problem honestly and recover what matters—without upsells, scare tactics, or nonsense.

Logical Failures

  • Corrupt firmware or file system
  • Accidentally deleted files
  • Passwords you forgot (happens to the best of us)
  • Partial overwrites
  • Malware infection

Physical Damage

  • Dropped or crushed drives
  • Water or liquid damage
  • Contaminated platters
  • Head crash or actuator failure
  • Manufacturer defects

External Disasters

  • Fire, flood, or hurricane
  • Power surges that fried your hardware
  • Tornadoes (or angry pets knocking over your setup)
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We Can Recovery Data From These Types of Media at Our Lab

Laptop Hard Disk Drives
Liquid damaged iPhones
Physically damaged USB flash drives
SD & microSD cards
WD MyPassport
Desktop Hard Disk Drives
External Hard Disk Drives
USB Hard Drives
RAID configurations
SATA, IDE, SCSI, SAS, SSD Hard Drives

How is Hard Drive Recovery Priced?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.
hard drives

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.
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SD cards and micro sd cards

SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery
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cellphone data recovery

CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.
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ssd card data recovery

SSDs

$300-$1500 depending on extent of damage
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Customers Trust Our Hard Drive Data Recovery Services

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks. 

5 star ratingIf I could give this place 10 stars I would. Long story short my wife's macbook pro wouldn't see hard drive. Upon startup all we saw was a blinking file with a question mark. Called apple and made appointment with "genius" bar. They said that hard drive was dead and to take it to a micro center or similar store to try and get my wife's pics and videos (which she NEVER backed up) off of the dead drive. My wife was in tears now because it wasn't even a definite that she could recover them. Pricing for this according to numerous data recovery shops was 500-1500 and like I said it wasn't definite they could get the data. Well went on yelp and saw Rossman repair group which was a 40 minute drive and had 4.5 stars on yelp. Their pricing was tiered according to what had to be done to get the data and started at around 200 bucks so I figured I'd take a ride into the city with the wifey and hope for the best. Upon walking into this little shop a nice young lady asked to see the computer. She started started it up, saw the blinking file and handed it to a gentleman sitting at a work desk right next to her. The guy says might be a cable issue they're known to go bad in these computers. He then opened the computer, hooked up his hard drive and it still didn't work. Cable is bad and NOT HARD DRIVE!!!! Give us about 20 minutes we have these in stock and it will cost 100 bucks plus tax!!!!! OMG THANK YOU SO MUCH !!! went for a nice little dinner right on next block at this great little pizzeria/restaurant while we waited. Got the wifey a nice glass of wine and picked computer up 45 minutes later. THESE GUYS ARE THE BEST !!!!
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Glen L. Avatar
Glen L.
11/25/2019
5 star ratingROSSMANN GROUP SAVED MY 2010 MACBOOK PRO! My 2010 MacBook Pro was on it's last leg. It had gotten to a point where it would shut down & restart 3 times within 10 mins of use. I had replaced the memory & upgraded my hard drive, neither of which fixed the incessant kernel panics (shutdown-restarts). In my desperation to save my really old computer, I searched the internet for weeks & eventually found Rossmann on YouTube. I watched a lot of their videos & decided to ship my computer to them in hopes that they could fix it by replacing the crap capacitor*. I shipped my MacBook out to Rossmann on a Monday & it arrived in their NYC shop two days later. Rossmann immediately fixed it upon arrival (same day!) & invoiced me. I didn't check my email until Thursday, which is when I paid their invoice & they shipped the computer back out to me. I received my MacBook that following Monday, but had I checked my email on Wednesday, I would have received it on Saturday, just 5 days after shipping it out for repair. The turnaround was incredibly fast & my computer has been running like new with daily use since I got it back a few weeks ago. I'm so thankful I found Rossmann Group's informative YouTube videos about MacBook Pro's kernel panics. The repair was less than 1/10 what a new MacBook Pro would have cost, literally saving me well over $2,000. I'll never take my MacBook to Apple or another shop for repair again, local or not. We are forever Rossmann customers! *NOTE: Even though it's a very affordable & quick repair, the MacBook capacitor issue isn't well-known or something that Apple advertises. Our local computer repair shops weren't even aware of it! I was basically told by 2 local shops that my MacBook wasn't repairable & I needed to get a new computer. Meanwhile, Rossmann fixed it in a matter of minutes! If you're up in the air on whether or not shipping your computer is worth it, I'm here to tell you that it is 100% worth shipping to Rossmann. They're honest (sometimes brutally so) & reliable. If your computer can't be fixed, they'll simply tell you so & you can pay the cost of shipping to have it shipped back to you.
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Kristi R. Avatar
Kristi R.
2/19/2021
5 star ratingSent in a SSD for data recovery for a client of mine. Data was recovered! What else can I say. Thank you.
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David Dachenhaus (DDock) Avatar
David Dachenhaus (DDock)
12/17/2021
5 star ratingIf I could give this place 10 stars I would. Long story short my wife's macbook pro wouldn't see hard drive. Upon startup all we saw was a blinking file with a question mark. Called apple and made appointment with "genius" bar. They said that hard drive was dead and to take it to a micro center or similar store to try and get my wife's pics and videos (which she NEVER backed up) off of the dead drive. My wife was in tears now because it wasn't even a definite that she could recover them. Pricing for this according to numerous data recovery shops was 500-1500 and like I said it wasn't definite they could get the data. Well went on yelp and saw Rossman repair group which was a 40 minute drive and had 4.5 stars on yelp. Their pricing was tiered according to what had to be done to get the data and started at around 200 bucks so I figured I'd take a ride into the city with the wifey and hope for the best. Upon walking into this little shop a nice young lady asked to see the computer. She started started it up, saw the blinking file and handed it to a gentleman sitting at a work desk right next to her. The guy says might be a cable issue they're known to go bad in these computers. He then opened the computer, hooked up his hard drive and it still didn't work. Cable is bad and NOT HARD DRIVE!!!! Give us about 20 minutes we have these in stock and it will cost 100 bucks plus tax!!!!! OMG THANK YOU SO MUCH !!! went for a nice little dinner right on next block at this great little pizzeria/restaurant while we waited. Got the wifey a nice glass of wine and picked computer up 45 minutes later. THESE GUYS ARE THE BEST !!!!
read more
Glen L. Avatar
Glen L.
11/25/2019
I sent my MacBook Pro in for an SSD replacement. Work was done in 2 business days and shipping was very fast. As a technician myself I only trust board level repair or new Mac repair to Rossman and his team. Used to watch his YouTube videos many years ago. Great to see progress!
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Jason Dawkins Avatar
Jason Dawkins
7/17/2022
I ordered smd parts on last Friday and the parts arrived on the following Tuesday in West Austin. Louis Rossmann and his crew provide great service and fast shipping. I highly recommend using this company for Apple repairs and for needed parts if doing the repairs yourself.
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Sonya Avatar
Sonya
12/21/2019
5 star ratingLove it .... they are so nice always helpful... i was struggling looking for some hard drive repair...finally found them thank god ..thank you guys for everything
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Fabiola Paredes Avatar
Fabiola Paredes
12/17/2021
5 star ratingiMac FIXED! One happy Mac owner!
Knowledgeable, Qualified and Reasonably priced. What more can one ask for? These guys saved me the expense of a new system or Apple's greedy authorized network. I love Apple equipment but if it breaks and you're past Applecare, you may be at the mercy of Apple's mercenary group of authorized repair centers, or if you are lucky enough to find Rossman's, you should get a fair deal.

Taking the glass screen off a 27in iMac for a hard drive replacement was something I didn't want to do myself though there are kits to do - it's risky business. Buying an iMac that is remotely close to what I have is astronomical in price.

Louis Rossman and his well qualified team of real Mac genius' told me to save some money and get a recommended SSD on Amazon and bring it in. Though they said a week to 10 days and looked busy, I received an email 3 days later that my machine was ready. I saw distressed people with damaged laptops and Rossman's team gave them a diagnosis while they waited- or fixed it.

My iMac seems to be working better than new and I will update this if I see otherwise. Louis Rossman makes videos about Apple and the repair industry that I found informative and entertaining - non-authorized reasonably priced places are under siege. He is part of the thread of "urban legends" and I saw one client ask for a selfie with him- A You Tube celebrity but more.

I was victim to a horrible screen repair on an iPad with junk parts done at an unauthorized dealer, which I write about extensively on Yelp. Finding the "right" repair center is critical and with the tools of Social Media- "Yelp" you can do it. I sincerely believe if you come to Rossman- the job will be done right at a fair price. They put a screen protector on my iPad no charge-gratis. Perks of being a customer?

You can't go wrong at this Apple repair center! It's not just for laptops. *****
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Larry G. Avatar
Larry G.
6/09/2019
5 star ratingUnfortunately, they weren't able to help with our specific issue but they were great to speak with over the phone. They were responsive, went above and beyond to answer our question and provide advice/consulting on our issue. While at the end of the day we received the same answer as other vendors we talked to (our data would not be recoverable) they were the only one who took the time to give us a detailed understanding of why and what the limitations were of recovering data from a device after it had been factory reset.
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Shawn Lehner Avatar
Shawn Lehner
12/17/2020
5 star ratingI have a 2017 macbook pro. For those who aren't aware this model had a ton of design flaws.A few months ago Apple replaced my keyboard and battery for free which was great. Then it started crashing unexpectedly.Apple wanted $500 (before tax) to repair the issue.Rossmann quoted me $350 (total), so i went with them.When I came to pick up my laptop the guy at the front handed my computer back, told me there was some debris in one of my usb-c slots, and that the problem was fixed. He also told me they had fixed it FOR FREE, since they didn't need to do any real repairs/labor. That was amazing and I really appreciate the honesty because I'm sure Apple would have charged me $500 for the same fix.And yes my computer seems to be working fine.I only have one constructive criticism: which is the time it took to get my computer back. I brought it in on a Friday night, seeing that they were open on the weekend, i figured I could have my computer back by Monday or Tuesday. The guy at the front informed me that they don't do repairs on weekends, so I'd have it back Wednesday, absolutely latest Thursday.Well, half way through Thursday I hadn't heard back, so i left a comment on the ticket asking for an update - to which they replied they'd have it ready Friday or the following Monday. I had a feeling this meant Monday and that turned out to be the case. Thankfully I didn't absolutely need my Mac those few extra days past the original Wed/Thurs estimate they gave...but I definitely wasn't thrilled about that.So my recommendation for your database/ticketing system: please add a date that specifies the estimated completion date communicated to the customer at drop off. This way your company can be proactive and reach out to customers if repairs will take longer than expected...and ensure everyone is on the same page about the most updated time to complete.But again, thank you for the repair/service, and I look forward to more great videos from Louis on YT :)
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Max P. Avatar
Max P.
10/30/2021
5 star ratingOwner is knowledgeable and instills good work ethics in his employees. The repair service is kneecapped by manufacturers that don't share their components or even stop 3rd parties from selling replacement parts. But if a board component is unavailable the staff make do with recycled circuit boards (good for the ewaste problem). Unlike at big corporate stores Rossman doesn't have punishing policies like demanding to erase the customer's data even if it's not necessary, or replacing whole circuitboards when just one component needs replacing.
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Robert V. Avatar
Robert V.
9/06/2022
5 star ratingThey are the best, they fixed my computer, which I thought it was a lost case! I spilled coffee on my MacBook Pro, it was a lot of coffee! I took it to an apple approved repair shop and they told me that it was going to cost me more than a new computer, and that I should consider it a total loss. At this point I had no warranty, I did not buy a protection plan, and the computer was only 1 year old. At least I needed to recover my data, and this apple approved place told me it was going to be $2,100. I decided to ship my laptop to the Rossmann Repair Group, and they did an amazing job communicating with me about any updates. They estimated to repair it for $700, and then told me it was only going to cost me $425. I was very happy. They shipped it back for free, and now I have my computer working "almost perfectly" (some keys are a little sticky, and the mouse pad a little sensible), but I have all my data, which I immediately saved into an external hard drive. I highly recommend them.
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Claudia Beltran Avatar
Claudia Beltran
12/17/2021
I would give this place and service 10 stars if I could. I spilled the smallest amount of water on my 2015 Macbook Air space bar (the size of a quarter). It was in perfect condition before that. The computer bugged out and shut down. I went to the Apple Genius Bar to get it looked at and hopefully fixed. Though friendly, they did nothing to actually help and just told me that I didn't get water on the hard drive, but since it wasn't turning on, I needed to buy a new laptop - never again will I go there. A friend I was complaining to suggested Rossman Group, which I wasn't far from so I thought it was worth a trip - and it certainly was! I regret not getting the service guy's name, but he assessed the issue and told me I only needed to replace the track pad cable ($75 + tax), while teaching me some things about hardware along the way (i.e. rice does nothing for liquid damage, Macbook Air's after 2017 are garbage, the screw driver to open your computer safely is a WHIA Pentable 4, etc). I've never been so thrilled to spend $75 before - vs. the $1,100 Apple tried to get me out of me for a new machine. My computer was saved and works perfectly as it should. Could not be more grateful - a miracle on First Avenue!
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Lauren Nobile Avatar
Lauren Nobile
10/21/2019
This is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply and fried itself. I basically lost 6+ months of work and was devastated. I sent the drive Rossmann Repair and they managed to recover all of the data I lost, and sent it to me on a new 1tb external drive. Also important to note: when I sent the drive in the company was in the process of moving to a new store location. Because it took a couple weeks extra for them to get to my drive, they waived the cost of the 1tb external my data was copied onto which was SO nice of them. I am so incredibly thankful, and would highly suggest going through Rossmann Repair if you need an affordable alternative to something like Drive Savers. Again, thanks guys. You rock.
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Matt Nemecek Avatar
Matt Nemecek
12/17/2020
Louis and his staff are great. Honest and professional, they are the only board level repair and drive recovery service I recommend.
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Holger Kuester Avatar
Holger Kuester
12/17/2020

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!
failed usb drive during data recovery service
Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!
unstick heads - data recovery austin
Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..
on site hard drive data recovery service
We can do clean room data recovery on premises when necessary.
inspecting 6 head stack donor drive
Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

Call or Visit Us

Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

Email, Call or Walk Into Our Store.  We Want to Hear From You!

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
Made In America
No Outsourcing
Experienced Technicians

Address

Rossmann Repair Group Inc 2410 San Antonio Street,
Austin, TX 78705
(347) 552-2258

OPENING HOURS
Monday-Friday – 11 AM to 7 PM

SOCIAL MEDIA

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