If you have an Apple product that needs repair, look no further. Louis is the best in the business by a mile.

Would have given 10 stars if i could.

Stress-free service. Steve is as direct as they come, I will coming back here if I need fix.

New York City officials about to close this place because of their own incompetence. Just insane 🤯

Rossmann is the go to place for computer and mobile device repair, specially apple!!!

Words cannot describe the excellence of Louis's work, and his professionality in execution. I am religiously against Apple products due to Apple's consumer practices making it unlikely that Louis will see much of my business in the future, (he specializes in Apple products) I will give this company my money every single chance I get. There are fewer than 5 companies in existence that I can say that for. If Louis or one of his employees ever sees this, thank you for your service. I love the work that you do, and my only complaint is that you don't have more access to Samsung parts. Although, I suspect that is not his fault.

I've never been there, but I just called them up and just told them how much I appreciate how pro-consumer they are.. I really should have mentioned the rest of the Staff in my call, but with a pro-consumer guy like Louis at the helm I'm sure his attitude trickles down to the rest of his Staff. Thank you all for your time!

If you take your laptop to ANY shop, chances are they will charge you SOMETHING. Not the case with the Rossman Group, who are as honest as they come. I thought my logic board needed repair. Brought it to the RM group. They checked over the laptop (all kinds of testing) and let me know there was no diagnosable issue with the laptop, and I could pick it up free of charge. Highly recommend the Rossman Group.

I sent 2 MacBook Pros for repair, he told me that one of them was repairable but no the other because of a failure that is common on that model, if he repaired the problem, it will happen again very soon. He was sincere and I like that, at least he explained why. Apple Store "Genius" did not look at it, did not open it or even try anything. Sad.The other laptop had water damage but now it runs like new. Price for the repair was really fair.I will send any Mac to them without hesitation. I would like to say thanks to Louis Rossmann and his team.

Extremely knowledgeable staff that care about fixing your device for far less than it would cost to replace it. Don't act like a jerk in here just because you are frustrated that your expensive machine is broken. The lady in front of me literally had her problem diagnosed (case opened, board examined, hard drive and ram tested) for free, mind you, only to discover that the issue was just her broken charger cable. She was complaining that they didn't contact her promptly during the Thanksgiving holiday. She was acting anxiously and kept trying to blame them until she found out she didn't owe them any money; then she ran out. Don't act like that. These are smart people that are trying to help you.

If you take your laptop to ANY shop, chances are they will charge you SOMETHING. Not the case with the Rossman Group, who are as honest as they come. I thought my logic board needed repair. Brought it to the RM group. They checked over the laptop (all kinds of testing) and let me know there was no diagnosable issue with the laptop, and I could pick it up free of charge. Highly recommend the Rossman Group.

I ran into these guys on youtube of all places. I liked what I saw in terms of the repair process so I mailed them my macbook pro. It had been sitting for almost two years broken because I was told by apple it was too expensive to repair, and I should by new. Well I am happy to say that I am currently writing this review on my repaired macbook pro. I couldn't be more delighted with the service I received from these guys. You can tell if someone knows what they are talking about when they say: " well it could be" or "we've seen that a million times"...etc. Those are the guys you want working on your stuff. If you are having computer issues, then these guys know their stuff, if you have doubts about my review, check them out on youtube, it's interesting to see the repairs anyway.

Sent in a water damaged MacBook Air that another tech tried fixing by cleaning with alcohol unsuccessfully. Screws where missing on the back and from the fan. Rossmann fixed it within 3 days and shipped it back working perfectly and with all the missing screws replaced.

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