Reviews

Als Computerservice in München sehen wir uns oft die Videos auf dem Youtube-Chanel an und wir können nur sagen, da sind absolute Profis am Werk! Bewertungen von 4,8 bei der Masse von Kunden sind eher selten. Danke Louis Rossmann und immer weiter machen. Ein paar Deppen gibt es immer und überall und natürlich Neider, aber da stehen wir drüber.

The people are so good, my English isn't good and I have trouble talking but they waited patiently and answered all my question. Apple said you have to buy a new device, I said no I want my family pictures restored, they said it's impossible. But Rossmanns fixed my device and my problem very cheap. After leaving their shop I was crying because they treated me so good with respect and kindness😢

Friendly, understanding, communicative, and efficient. Thank you for the work you did on my water damaged MacBook Air!

Best place ever highly recommend

I sent 2 MacBook Pros for repair, he told me that one of them was repairable but no the other because of a failure that is common on that model, if he repaired the problem, it will happen again very soon. He was sincere and I like that, at least he explained why. Apple Store "Genius" did not look at it, did not open it or even try anything. Sad.The other laptop had water damage but now it runs like new. Price for the repair was really fair.I will send any Mac to them without hesitation. I would like to say thanks to Louis Rossmann and his team.

Great experience! I contacted them about my slow iMac and they were able to diagnose the problem and quote the solution before I brought it in. Other places asked me to bring the machine in before they could give me a quote which could turn out to be a fruitless effort. Quick turn around and friendly service. Would definitely recommend!

took care of the issue.

I have a 2014 Retina MacBook Pro that took a bath in a puddle of coffee. I am familiar with dealing with liquid damage. I cleaned the logic board with 91% isopropyl but still did not have a functional machine. On a whim I sent it in knowing the component level work they do having watched youtube repairs. I was blown away. They started with an ultrasonic clean, and that was enough to have my machine running like normal again. I am so happy with the level of service, fair pricing, and communication I've received all along the way. These people do great work, and charge a fair price.

I happened to find the owner Louis' YouTube video regarding the exact problem I had with my daughter's old MacBook Pro coincidentally. She had been told the entire motherboard needed replacing and, as a result, was cost prohibitive. These fine fine folks gladly fixed the machine after I shipped to them and they had it back to me in perfect working condition within 2 week's time. They charged me exactly what the estimate was. I would highly recommend them for repairs and also check out Mr. Rossmann's very informative YouTube channel which is chock full of useful information on business, technology and customer relations.

Honest service, fair prices, top quality techs.

many thanks for your Youtube Videos, you are a great guy, Good Luck Sir!

Visited old location in February 2020. I thought I had a complicated issue with an iPhone, and a need to move gigs of data from it. It turned out I was wrong. The friendly staff at Rossman Repair Group were understanding and kind in their handling of my problem, which had a very simple solution Never once was I lead towards spending unnecessary money on data recovery. Different approaches to my need were presented and explained, all with a patient demeanor and an energizing confidence. I deeply appreciate the staff at Rossman. I fully expected (and was willing) to spend a chunk of money at their business, but was gently guided to a solution that saved me hard earned money, and helped me save my data. Honest, top notch service!

These guys at Rossmann are the best and I'm extremly satisfied to have taken my laptop to them. My Macbook kept shutting down and they fixed it and there were further little things that was wrong with my macbook which came to find out my battery was dysfunctional which they hooked up my macbook with a new battery free of charge. They saved me getting a new macbook and fixed this like brand new! I went to them last year to get my keyboard fixed and they fixed it promptly. These guys are the best! Thanks guys

These guys have saved me from costly repairs or told me Apple should pay for my repairs more times than I can count. They’re amazing and I’m eternally indebted to them.

I am out of state, and I shipped my liquid damaged keyboard MacBook to Rossmann on the recommendation of a friend. Their response time to my emails was great. It took a little longer than I expected, but the new keyboard is perfect and much cheaper than Apple would have charged. Great service.