MacBook Water Damage Repair - Liquid Spills & More

Spilled smoothie on a brand new two week old Airbook. Apple repair was going to be $1100. Bought new Airbook but couldn't throw out damaged one. A few months later learned of Rossmann Group through You Tube video. They fixed for $350. My son now has an Airbook that has been perfect for 2 years.

Had an amazing experience working with Rossman Repair Group. Spilled a cup of coffee on my 2020 MacbookPro, and even though it worked for a few minutes after the incident it soon died. I thought I would go on Youtube and see if I could find out how to open up my device and clean it, and managed to find my way to Mr Rossman's videos. Soon realized it would be foolish to try and do it myself - went to his website and saw that they offer a mail in free quote (I paid to ship, they do a free quote) service so it was a no brainer to send it to this guy and his team after watching a few of his videos. Apple quoted me at 1.1k to repair and once it was said it done RRG repaired my machine (logic board plus some touch pad bits for $600). I thought I was never going to be able to use my machine again and they revived it for me (using it to type this review) and I am eternally grateful to them! Their online portal for communication was super easy to use, very transparent process with no hidden fees. Very fair price all things considered. Thank you to the team at RRG! My recommendations: 1) Don't spill anything on your Mac, 2) if you do, send it to RRG and let them fix it.

I would give this place and service 10 stars if I could. I spilled the smallest amount of water on my 2015 Macbook Air space bar (the size of a quarter). It was in perfect condition before that. The computer bugged out and shut down. I went to the Apple Genius Bar to get it looked at and hopefully fixed. Though friendly, they did nothing to actually help and just told me that I didn't get water on the hard drive, but since it wasn't turning on, I needed to buy a new laptop - never again will I go there. A friend I was complaining to suggested Rossman Group, which I wasn't far from so I thought it was worth a trip - and it certainly was! I regret not getting the service guy's name, but he assessed the issue and told me I only needed to replace the track pad cable ($75 + tax), while teaching me some things about hardware along the way (i.e. rice does nothing for liquid damage, Macbook Air's after 2017 are garbage, the screw driver to open your computer safely is a WHIA Pentable 4, etc). I've never been so thrilled to spend $75 before - vs. the $1,100 Apple tried to get me out of me for a new machine. My computer was saved and works perfectly as it should. Could not be more grateful - a miracle on First Avenue!

I'm in disbelief that I'm writing this from my MacBook which I had written off as totaled after a major coffee spill. Took it to a local place that didn't fix motherboards but gave me the tip for Rossman Group. Felt like a long shot mailing my laptop to NYC, but wow such a professional process at a fair price, and if they can't fix it they don't charge you. But they FIXED it. Like nothing happened fixed it, and then actually mailed it back to me. I'm so impressed and relieved, thank you Rossman Group.

Mit kaputten Macbook (liquid damage) nach New York gereist, schlecht gelaunt da es vmt. auf einen Logic Board-Wechsel bei Apple hinausgelaufen wäre mit Kosten von über 1000Euro. Zufällig über diesen Laden gestolpert, sah von aussen ein bisschen schäbig aus - innen wurde einem aber schnell klar, dass da Profis am Werk sind. Allgemeinen Kostenvoranschlag für einen Wasserschaden von ca. 450 Dollar bekommen, welcher deutlich unter dem Preis von Apple gelegen hätte. Nach 5 Tagen Macbook zurück bekommen, sehr glücklich da ich nur 100 Dollar zahlen musste, aufgrund des doch sehr geringen Schadens. Kann diesen Laden jedem sehr empfehlen, auch wenn man nur kurz in New York ist...

HIGHLIGHT & CONCLUSION
******Overall I'm having a good experience with this store because they have great customer services, best third party replacement parts, justify price for those replacement parts, short estimate waiting time to fix the device, 1 year warranty, and good prediction of pricing and the device life conditions whether it can fix it or not.*******

**Please read the whole ranting comments!!!!!!**

This Repair Shops is the best, same as Louis Rossmann YouTube channel. *I know that Rosemann Repair Group doesn't offer "Original Apple parts" for those replacement but they offers the best quality NEW parts for those replacement, honestly I don't care either is original or not as long I'm able to use my iPhone 6s Plus*. All parts that the Rossmann Repair Group offers is mostly NEW from the third party. They also have great customer service and they actually told you the estimate cost of the product repairs unlike other repairs shops who don't tell you untill they perform a diagnostic and they also charge you a extreme expensive fees such as just opening the phone without any repairs fees and they mostly offer the cheap quality parts for those replacement. Today August 12, 2019 I bring my iPhone 6s Plus that won't turn ON, I'm mostly know what is the problem so I tell them my issue and what I'm thinking is the cause because basically my iPhone didn't water damage, my iPhone just randomly stop turning ON after I play a game on the phone and the low battery sign show up than I plugged into a charger to charge up but after 2 hour I still don't see my screen ON so I had done some research online and what I'm come out is basically 3 major reason might causing my device of not turning ON. 1 might be the battery too old and can't handle any high voltage anymore. 2 might be the screen LCD. And the third I'm very afraid that this is my issue and that is the logic board, a logic board replacement it almost cost like a brand new phone.
*Even though Rossmann Repair Group replacement parts isn't original, at the same time it doesn't even matter because my device is already old enough*

COMPARED WITH APPLE, APPLE PROBABLY HAVE ORIGINAL PARTS FOR THOSE REPLACEMENT BUT IS NOT GUARANTEE THAT WHETHER THOSE PARTS ARE "NEW" OR EVEN DOESN'T GUARANTEE THAT THEY GOTTA FIX IT FOR YOU. THEY MY REPLACE THE ENTIRE DEVICE FOR A HIGHER PRICE OE FORCING YOU TO BUY A NEW GENERATION IPHONE. APPLE ALSO MIGHT CHARGE YOU FOR JUST GETTING LOOK INSIDE OF YOU DEVICE. FINALLY, APPLE MIGHT LET YOU WAIT FOR 3-5 WEEKS OR EVEN THE WHOLE MONTHS.

HIGHLIGHT & CONCLUSION
Overall I'm having a good experience with this store because they have great customer services, best third party replacement parts, justify price for those replacement parts, short estimate waiting time to fix the device, 1 year warranty, and good prediction of pricing and the device life conditions whether it can fix it or not. But however, Louis Rossmann if you reading my review please offers a iPad, iPhone or even a iPod touch for NEW customers to sign in and fill out the form because even though you offer a check it device/tablet, the device it doesn't even work properly but however Rossmann Repair Group take theirs jobs into the next level, the staff who work in the front door repair shop take out his personal iPhone for me to register/sign in/fill out the form. That is even better than a great customer service, is very very great customer service. That what I call the extreme customer service who take their jobs into the next level.

"FUNNY STAFF"
I know Louis is a YouTuber and need to edit sound, video, lighting, camera angle, etc but Louis take his video/audio editing into the next level by playing his staff recorded voice in the loud speaker. They have good communication skills with customer, the front Landy and the young men have very fun expression with customer.

My MacBook Air got dropped in a body of water and stopped turning on. After getting a consult from a different group, they referred me here as they didn't have the right parts to extract the data from my hard drive. Initial consult took maybe 5-10 minutes of waiting before they told me they would be able to extract the data and move it to a new location (which ended up being my new MacBook Pro) for $100. This was versus the $750 Apple was quoting me and they would need me to ship my laptop to them (no thanks). Initially told me it would take one day. The following day when I called to follow up, they mentioned it may take another day, mostly I believe because they were busy. After letting them know I needed my laptop for work they were able to accommodate me and get it done that same day. Overall, quick/easy/efficient/good price point. The only downside to their reputable nature is that they are quite busy. Fortunately for me, my issue was relatively straightforward. But for a more complex issue their turnaround time will likely be slower, so make sure you let them know your time frame and get a time quote in addition to your $$$ quote for your own planning. Thanks! Will definitely return (but hope I won't have to).

Amazing repair service. My Macbook Air 2015 had water damage from me being tired and knocking over Poland Springs Sparkling Lemon Water. It was a logic board fix for $250. My repair was finished in 2 days which I was surprised and grateful for as I thought it would take a much longer time to fix. Going in, I think customers need to expect that there is a chance that their product may not be fixed depending on how severe damage is. I think what really made me have a wow feeling was how organized the process was. Basically, you go in, they inspect your computer internal and then quote you a price only if they are able to fix it. Their website is very useful on getting updates from the technicians. The front desk person (Kevin?) was very effective at getting things done in an efficient yet polite way.

Louis Rossmann is as real as it gets man. The sheep may not be of your average sheep's color, but he's the real deal. He knows exactly what he is doing and he's the full sheep. Not half the sheep, but the full legit sheep. You can't go wrong with Louis Rossmann. Don't delay, ship your Mackbook to Rossmann Repair Group today. Get your data recovery needs, your PP3SHEEP HOT repaired, liquid damaged keyboards (including those beautiful butterfly....wait a second... I wouldn't classify those as keyboards...) screens, and all sorts of... fuses....missing a screw? Perhaps a short screw for those short holes? Rossmann Repair Group has everything you need. But seriously, this place will fix all your sheep related needs!

Twice was saved by Rossmann Repair. First it was liquid damaged MacBook Air, now Iphone SE 2020 who conveniently, after 1 year manufacturer warranty ran out, threw vertical stripes over the screen. Very reasonable repair pricing. Both times used mail in option, since parking nearby is “mission impossible”.

What can I say? These guys are the best at what they do. I brought in a 2019 Macbook Pro that suffered from an entire beer bottle spill. At the end of all the repairs, a month later of getting it back, it kept panicking and shutting off with high cpu usage tasks. They then refunded me the repair costs since it was not able to be saved. I ended up also selling it to them for parts and now happy with my Lenovo. My two friends who I also referred are super happy with their services as well. They are also just finished a hard drive recovery and transferred the data to a new hard drive for me. Top notch service and fairness. I HIGHLY RECOMMEND THEM.

HIGHLIGHT & CONCLUSION******Overall I'm having a good experience with this store because they have great customer services, best third party replacement parts, justify price for those replacement parts, short estimate waiting time to fix the device, 1 year warranty, and good prediction of pricing and the device life conditions whether it can fix it or not.******* **Please read the whole ranting comments!!!!!!**This Repair Shops is the best, same as Louis Rossmann YouTube channel. *I know that Rosemann Repair Group doesn't offer "Original Apple parts" for those replacement but they offers the best quality NEW parts for those replacement, honestly I don't care either is original or not as long I'm able to use my iPhone 6s Plus*. All parts that the Rossmann Repair Group offers is mostly NEW from the third party. They also have great customer service and they actually told you the estimate cost of the product repairs unlike other repairs shops who don't tell you untill they perform a diagnostic and they also charge you a extreme expensive fees such as just opening the phone without any repairs fees and they mostly offer the cheap quality parts for those replacement. Today August 12, 2019 I bring my iPhone 6s Plus that won't turn ON, I'm mostly know what is the problem so I tell them my issue and what I'm thinking is the cause because basically my iPhone didn't water damage, my iPhone just randomly stop turning ON after I play a game on the phone and the low battery sign show up than I plugged into a charger to charge up but after 2 hour I still don't see my screen ON so I had done some research online and what I'm come out is basically 3 major reason might causing my device of not turning ON. 1 might be the battery too old and can't handle any high voltage anymore. 2 might be the screen LCD. And the third I'm very afraid that this is my issue and that is the logic board, a logic board replacement it almost cost like a brand new phone.*Even though Rossmann Repair Group replacement parts isn't original, at the same time it doesn't even matter because my device is already old enough*COMPARED WITH APPLE, APPLE PROBABLY HAVE ORIGINAL PARTS FOR THOSE REPLACEMENT BUT IS NOT GUARANTEE THAT WHETHER THOSE PARTS ARE "NEW" OR EVEN DOESN'T GUARANTEE THAT THEY GOTTA FIX IT FOR YOU. THEY MY REPLACE THE ENTIRE DEVICE FOR A HIGHER PRICE OE FORCING YOU TO BUY A NEW GENERATION IPHONE. APPLE ALSO MIGHT CHARGE YOU FOR JUST GETTING LOOK INSIDE OF YOU DEVICE. FINALLY, APPLE MIGHT LET YOU WAIT FOR 3-5 WEEKS OR EVEN THE WHOLE MONTHS. HIGHLIGHT & CONCLUSIONOverall I'm having a good experience with this store because they have great customer services, best third party replacement parts, justify price for those replacement parts, short estimate waiting time to fix the device, 1 year warranty, and good prediction of pricing and the device life conditions whether it can fix it or not. But however, Louis Rossmann if you reading my review please offers a iPad, iPhone or even a iPod touch for NEW customers to sign in and fill out the form because even though you offer a check it device/tablet, the device it doesn't even work properly but however Rossmann Repair Group take theirs jobs into the next level, the staff who work in the front door repair shop take out his personal iPhone for me to register/sign in/fill out the form. That is even better than a great customer service, is very very great customer service. That what I call the extreme customer service who take their jobs into the next level. "FUNNY STAFF"I know Louis is a YouTuber and need to edit sound, video, lighting, camera angle, etc but Louis take his video/audio editing into the next level by playing his staff recorded voice in the loud speaker. They have good communication skills with customer, the front Landy and the young men have very fun expression with customer.

Spilled water on my MacBook Pro 2020. Devastated that Apple would charge >$1300. These guys said no problem and did it in <$500 with tax. Highly recommend. Life saver

They were fair and honest when I had a Mac book pro brought to them. My brother spilled something on it and they only charged for a cleaning. Apple wanted to charge over $800 for a new board.

I initially took my water-damaged MacBook Air to the Genius Bar in VA. The technician took my laptop apart and informed me that the water spill on my laptop had already caused corrosion on my logic board (which is why my laptop was still able to power on however to an almost black screen). He then asked if I have ever heard of Rossmann Group in NY--I have never heard of Rossmann Group nor seen Louis' YouTube videos. After some research, I was confident in sending my laptop to NY for an estimate. The group was able to give me an estimate and service my laptop (which included a logic board repair, LCD cable and battery replacement) all for HALF the price of Apple's flat fix rate. The entire process from sending it in to receiving my newly repaired laptop took exactly two weeks! During the span of those two weeks, I spoke to three different technicians on call who were happy to answer any of my questions. All were aware of my device and what's going on due to how organized they were. My laptop works like new and I am so happy with the service they provided. Highly recommend this place and thankful to the Apple technician who led me here.