Our Blog

Louis Rossmann’s rants, tips, and ideas on the laptop repair industry.
iPhone 4S & 4 screen repair, just $65 (plus tax).

Yes, we will fix your iPhone 4S or iPhone 4's cracked screen, often in 10-20 minutes, for $65. Choose any color you want from red to gold for an extra $15. Warranty is one year, unless you break it yourself, and the LCD inside the assembly is the same retina LCD Apple has Sharp, Toshiba, […]

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Thoughts on opportunity, the recession job market, and what we can learn from immigrants.

Some of my thoughts on why immigrants handle the recession better than Americans, along with my experience.

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More thoughts on Groupon
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Dell Screen Repair - why it's a pain in the ass(but we'll do it for you anyway)

Let's take the Studio 1458 as an example. It comes with an LP140WH1(TL)(A1). Good luck getting a B140XW01 V.6 or CLAA140WB11A to work in there, even though they are electrically compatible. Having to copy the EDID code off the old panel so you don't get eight beeps indicating panel failure on startup is really lame.

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Yelp is the new groupon; effective at spreading hatred and misinformation.

Yelp is becoming the new groupon. Let's take a look at the below review. This is a review of a very reputable and successful company. Some of it I get - dissatisfaction with the aura of a place, the experience with people. Some of it seems to hint that this person would be impossible to […]

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Do you really expect a receipt when going to someone's house?

I found this Yelp! review below funny, and characteristic of the often unrealistic expectations of some Yelp! users. There are many people out there who are of touch with reality. I believe businesses should always issue receipts without being asked. However, the expectation that a one-guy-in-his-apartment business issue receipts is silly. The reason you go […]

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How the New York Post slanders hardworking technicians and gets away with it.

The New York Post defames working class technicians who lack the PR muscle to defend themselves, with fake sting operations and blatant lies in their article. What a rag! http://www.nypost.com/p/news/local/in_of_the_storm_cZbXPXlc5VWo52sI2aDmRN For those who don't feel like going through the TL;DR of my post in that article - jailbreaking and unlocking iPhones is VERY COMMON. Many […]

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Free diagnosis vs. written estimate - there is a difference.

We've offered a free diagnosis as long as we've been in business. This worked well. People wouldn't feel awry about leaving a machine, which increased our business, and I got to keep a clean conscience from not taking money unless we had actually repaired something. Time went by, we became more well known, and people […]

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Have your data - no, I insist! How proper intake procedures keep those years on your life.

One of the most important things about running a repair shop of any kind is the input system. How you handle devices that come in can directly effect your stress level later in the process. The longer a device sits in your shop, the more important an accurate intake system is, because the longer a […]

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