Clean Room Hard Drive Data Recovery Service in Austin

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (143 reviews)

Welcome to Rossmann Repair Group, where we offer unparalleled hard drive data recovery services right here in Austin. We understand the value of your data, and our mission is to retrieve what you’ve lost with precision and care. Whether it’s a simple recovery or requires a serious clean room, lab environment, we can solve your problem on premises!

Free Estimate Mail-In Service

Why Rossmann Repair?

Many companies have nice expensive websites & ad campaigns to promote their data recovery services, only to outsource the job somewhere else. Worse even is when they try using a $50 software package to do the job that you could’ve done yourself, making the drive worse & less recoverable in the process. Here in our Austin lab, we do all of our own lab data recovery, from basic $100 recoveries to $2000+ recoveries requiring specialized lab equipment. Small jobs are handled economically, while difficult jobs are handled with the right equipment & expertise. Our dedicated local lab is where advanced technology meets hands-on experience, ensuring that your data recovery is handled with the precision & care.

We stand out from ordinary computer repair shops by leveraging our top-tier equipment like the Purair VLF-48 for clean environment head swaps & the ACELAB PC3000, operated by skilled technicians, for the most challenging data recoveries. With additional high-performance tools from Rusolut, Deepspar, & more. Above all, we do not pay for advertising or affiliate commissions, allowing us to keep our prices low! Our best advertising are our hundreds of thousands of happy customers who have been spreading the word about us for the past fifteen years.

Local, On-Site Recovery: All recoveries are performed at our Austin lab, ensuring your data never leaves the city.
Transparent Pricing: We provide free estimates and transparent pricing, so you know what to expect without any surprises.
No Expensive Ad Campaigns: Our company uses 100% grassroots, organic advertising - no pay per click ads, no affiliate programs, meaning we do not have expensive advertising costs we must pass onto you. For the level of expertise we offer, you won't find a lower price.
High Success Rates: Leveraging advanced techniques and our state-of-the-art equipment, our success rates are among the best in the industry.
Direct Communication: You’ll speak directly with the specialists handling your case, ensuring personal and attentive service.
Top rated: We are the best rated repair shop in our class on Google maps. This was the result of 15 years of dedication to our craft & our customers.

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Watch a Real Data Recovery Service below!

We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives

Liquid damaged iPhones

Physically damaged USB flash drives

SD & microSD cards

WD MyPassport

Desktop Hard Drives

External Hard Drives

USB Hard Drives

RAID configurations

SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.

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SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery

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CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.

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SSDs

$300-$1500 depending on extent of damage

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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks.

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Love it .... they are so nice always helpful... i was struggling looking for some hard drive repair...finally found them thank god ..thank you guys for everything 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCk6a24-TtRMdX4lHPxHjZrAaIMM4Lr4v3b7UBt8kg=s240-c-c0x00000000-cc-rp-mo-ba4-br100" alt="Fabiola Paredes Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Fabiola Paredes
12/17/2021

This is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply... read moreThis is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply and fried itself. I basically lost 6+ months of work and was devastated. I sent the drive Rossmann Repair and they managed to recover all of the data I lost, and sent it to me on a new 1tb external drive. Also important to note: when I sent the drive in the company was in the process of moving to a new store location. Because it took a couple weeks extra for them to get to my drive, they waived the cost of the 1tb external my data was copied onto which was SO nice of them. I am so incredibly thankful, and would highly suggest going through Rossmann Repair if you need an affordable alternative to something like Drive Savers. Again, thanks guys. You rock. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_1909.png" alt="Matt Nemecek Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Matt Nemecek
12/17/2020

Phenomenal repair shop! My moms Macbook pro 16 with coffee spills was pretty much done for, we were heart broken so much money down the drain, luckily my brother stumbled... read morePhenomenal repair shop! My moms Macbook pro 16 with coffee spills was pretty much done for, we were heart broken so much money down the drain, luckily my brother stumbled upon this shop online. They live in Chicago, mind you they took a hige leap of faith to mail it in. Long srory short they fixed it at a fraction of what it would cost -600 bucks! For coffee spills they usually switch mother boards ect and you get a bill similar to the price of the computer. They are super transparent about the process. In todays age very few places you can blindly trust, and why i would highly recommend Rossmans to any one around the country, they literally saved my mom from a $2800 loss, so happy! Months down the line im trying to swap out my hard drive in my 21.5 imac and finding the right tape is tricky. Ive heard heaps of horror story of screens falling off in the middle of the night... Any hoot i called them up and asked them for the info, they not only ready helped me over the phone, they also went ahead and gave me there supplier for the adhesive im looking for! This goes to show what an amazing store this is! Thanks guys you rock! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2192.png" alt="PhilosophiseIt Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />PhilosophiseIt
12/17/2021

These guys are the real deal. They recovered my hard drive for half the price another place in mid town was charging me. It wasnt cheap but it was worth... read moreThese guys are the real deal. They recovered my hard drive for half the price another place in mid town was charging me. It wasnt cheap but it was worth it, Saved my life! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1569024000_209.jpg" alt="Will Williams Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Will Williams
9/21/2019

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">These guys saved my life. Nowhere else in NYC would even attempt to repair my water-damaged laptop while trying to preserve the invaluable data on it. Rossman executed flawlessly, and... read moreThese guys saved my life. Nowhere else in NYC would even attempt to repair my water-damaged laptop while trying to preserve the invaluable data on it. Rossman executed flawlessly, and even charged me $250 LESS than the original estimate. I won't even consider taking my computer anywhere else from now on, and you shouldn't either. Ultimate no brainer. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/4SiDIyUl1y7nHsXCmBzMqQ/60s.jpg" alt="Christopher S. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Christopher S.
1/10/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked... read moreMy USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no".

I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data.

Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/514f6997a318/assets/img/default_avatars/user_60_square.png" alt="Chris W. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Chris W.
1/16/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I used Rossmann Repair Group as a mail-in customer in the past. They are the best of the best. They are honest and incredibly skilled. I had some hard to... read moreI used Rossmann Repair Group as a mail-in customer in the past. They are the best of the best. They are honest and incredibly skilled. I had some hard to replace videos on a MacBook that went bad and they got in there and managed to get my data back. Saved me a few weeks of edits and the prices are reasonable - its not the cheapest but its clear that the quality of the work being done. I hope that Rossmann Repair Group can expand into more lines of repair - I'd love for Rossmann Repair Group to end up being the place to bring anything worth saving with an electric cord or a power brick. Rossmann Repair Group also has free sessions where you can bring anything in and they will help you repair, solder, reflow and diagnose anything you can carry in. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/yoHqAcEtto3OFp_UWlG0fQ/60s.jpg" alt="Mick R. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Mick R.
12/13/2022

I stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. I powered it up and a little research led me to guess... read moreI stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. I powered it up and a little research led me to guess that the hard drive was dead or not being seen. So I sent a note with that assumption to Rossman Repair Group. They said it could be the hard drive or it could be the drive cable which is a known issue with this model - $100 to repair if that's what it is. I gambled and paid $13 to ship it. For retail customers, Rossman will diagnose, outline the problem, and provide an estimate for free. They confirmed it was the cable and they needed the OS password to further test the operating system to make sure that it boots (loads to your desktop). I did not have the password so I asked if they could use the password reset? They replied "We wouldn't be able to reset the password, but we can wipe it and reinstall a new OS with a new password if you'd like. The hard drive cable is indeed bad on this device, with a new cable the hard drive does show up." I got it back (free return shipping), since the hard drive now shows up I was able to reset the PW and it looks to be running perfectly! Total repair cost $113. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2112.png" alt="Scott Jones Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Scott Jones
12/17/2021

I just got my Macbook Pro back from RRG. I have to say I was overjoyed and honestly getting my Macbook Pro back was the one time I felt pure... read moreI just got my Macbook Pro back from RRG. I have to say I was overjoyed and honestly getting my Macbook Pro back was the one time I felt pure joy in a while. I caught Louis on the phone a couple of the times that I called and he is super nice, incredibly nice to customers. I called in to tell him I wanted rush service and he noted that I approved $45 rush service. I called the beginning of the next week to see what the status was because it had been delivered on Thursday. Louis said they were in the middle of replacing the battery now, and then within the hour I got an email saying it was done. They did not charge me the rush service charge, which I didn't realize until after I paid and it shipped, but the was a duplicated repair charge on the invoice that I called and noted to them, which they promptly fixed. This leads me to believe that they waived the rush charge. These guys are awesome and made a daunting experience of being without my Macbook Pro for a week super easy. In contrast-- Geek Squad (Best Buy) said they needed to send it off to Apple for a month, and Microcenter, while I'm very impressed that they were able to do it in store, wanted $500 for the repair, which $300 of that was Apple's charge for the battery, that they're forced to use because they are an AASP. My understanding is they replace the whole backing and not just the battery. But here's the thing-- regardless of both places and even though all my data is backed up on the cloud, I simply did not trust to leave my Macbook Pro with either Microcenter (because they are an AASP only, because they're an awesome store with very capable people) or *shudder* Best Buy. Thank you so much Louis for being awesome, and all the rest of the guys. I don't know who the other guys were I spoke with but everyone was incredibly kind. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_2385.png" alt="Alexander Rose Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Alexander Rose
12/17/2020

Absolutely incredible. A USB was corrupted and destroyed important legal files. They were able to recover all of it. Don’t trust anyone else! 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_1654.png" alt="Katherine Beck Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Katherine Beck
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I would absolutely recommend Rossmann Repair Group. Very professional, and I was able to get everything I needed off of my broken hard drive. There's no question, if you need... read moreI would absolutely recommend Rossmann Repair Group. Very professional, and I was able to get everything I needed off of my broken hard drive. There's no question, if you need computer/hard drive help, Rossmann Repair Group is the best. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCkDh7Vfj6B5OuoUv4XIIkAXQJO_mStPBFJbJ7MyCw=s240-c-c0x00000000-cc-rp-mo-br100" alt="Courtland Welch Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Courtland Welch
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Brought my 2017 macbook air in today after Apple's "genius" bar told me last week I needed a new logic board. Someone recommended bringing it here to see if they... read moreBrought my 2017 macbook air in today after Apple's "genius" bar told me last week I needed a new logic board. Someone recommended bringing it here to see if they could repair it. I came in thinking I'd pay $250 for a logic board repair but one of the guys working took it apart, cleaned some dirt out of the keyboard/trackpad and sent me on my way(with no charge!!!) Cant believe im writing this on my mac after I almost bought a whole new machine. Wish I had more cash on hand to leave these guys a bigger tip. Well worth the 1.5 hour drive!!! (also appreciate them taking precautions against covid-everyone was wearing masks) read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a/AEdFTp7QEpPcyyM8pYF6Avpfge-tUU_vhoYmsnDXoMAU=s240-c-c0x00000000-cc-rp-mo-br100" alt="Carolyn Dickson Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Carolyn Dickson
12/17/2020

Love it .... they are so nice always helpful... i was struggling looking for some hard drive repair...finally found them thank god ..thank you guys for everything 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2040.png" alt="Fabiola Paredes Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Fabiola Paredes
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My laptop was ruined from water leakage in my bag and I was so worried that all of my data would be gone. I went to Apple and they said... read moreMy laptop was ruined from water leakage in my bag and I was so worried that all of my data would be gone. I went to Apple and they said to buy a completely new laptop, which is costly. RRG repaired my laptop in A DAY with a reasonable price and I was so relieved. Weeks later, by laptop is working perfectly. I highly recommend this company for electronic repairs! read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a/AEdFTp4ngdgmmNG6CRboa7KbBLOZzg6zM6cH8AUkd-UfuQ=s240-c-c0x00000000-cc-rp-mo-br100" alt="Haley Balouch Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Haley Balouch
5/17/2022

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I just got my Macbook Pro back from RRG. I have to say I was overjoyed and honestly getting my Macbook Pro back was the one time I felt pure... read moreI just got my Macbook Pro back from RRG. I have to say I was overjoyed and honestly getting my Macbook Pro back was the one time I felt pure joy in a while. I caught Louis on the phone a couple of the times that I called and he is super nice, incredibly nice to customers. I called in to tell him I wanted rush service and he noted that I approved $45 rush service. I called the beginning of the next week to see what the status was because it had been delivered on Thursday. Louis said they were in the middle of replacing the battery now, and then within the hour I got an email saying it was done. They did not charge me the rush service charge, which I didn't realize until after I paid and it shipped, but the was a duplicated repair charge on the invoice that I called and noted to them, which they promptly fixed. This leads me to believe that they waived the rush charge. These guys are awesome and made a daunting experience of being without my Macbook Pro for a week super easy. In contrast-- Geek Squad (Best Buy) said they needed to send it off to Apple for a month, and Microcenter, while I'm very impressed that they were able to do it in store, wanted $500 for the repair, which $300 of that was Apple's charge for the battery, that they're forced to use because they are an AASP. My understanding is they replace the whole backing and not just the battery. But here's the thing-- regardless of both places and even though all my data is backed up on the cloud, I simply did not trust to leave my Macbook Pro with either Microcenter (because they are an AASP only, because they're an awesome store with very capable people) or *shudder* Best Buy. Thank you so much Louis for being awesome, and all the rest of the guys. I don't know who the other guys were I spoke with but everyone was incredibly kind. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCmvSoUA40HaK5oHcduM_BOrL5JRu15dvQjH9bYgbH0=s240-c-c0x00000000-cc-rp-mo-br100" alt="Alexander Rose Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Alexander Rose
12/17/2020

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!

failed usb drive during data recovery service

Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!

Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..

on site hard drive data recovery service

We can do clean room data recovery on premises when necessary.

Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

Mail-In Repair Service

Call or Visit Us

(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

Email, Call, Live Chat or Walk Into Our Store. We Want to Hear From You!

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Common Questions

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

Free Estimate For Repair Mail-In Repair

Rossmann Repair Group

2410 San Antonio Street,

Austin, TX 78705

(347) 552-2258
Monday-Friday – 11 AM to 7 PM

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