Clean Room Hard Drive Data Recovery Service

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (143 reviews)

Whether it’s a simple recovery or requires a serious clean room, lab environment, we can solve your problem on premises.

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Watch a Real Data Recovery Service Below!

Many companies have nice expensive websites for data recovery, only to outsource your job to someone else. Worse even is when they’re relying on some $50 software package to do the job that you could’ve done yourself! Here, we do all of our own data recovery, right in our Austin lab: you’re welcome to watch how it’s done below.

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We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives

Liquid damaged iPhones

Physically damaged USB flash drives

SD & microSD cards

WD MyPassport

Desktop Hard Drives

External Hard Drives

USB Hard Drives

RAID configurations

SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.

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SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery

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CellPhones

$300-$650 for drop or liquid damage. $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.

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SSDs

$300-$1500 depending on extent of damage

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Love From Our Customers

My USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked... read moreMy USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no".I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data.Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1579219200_43.jpg" alt="Christopher Waltham Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Christopher Waltham
1/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I was getting an unmountable boot volume error that was just unrecoverable from. It's an old computer that had served me well. It had been SO consistent over the years... read moreI was getting an unmountable boot volume error that was just unrecoverable from. It's an old computer that had served me well. It had been SO consistent over the years I had gotten lazy with backups and was nowhere near current. I was given a quote after diagnosis for recovery of data place on a new external drive. I told them specifically what folders to aim for and as it turned out the were able to recover the entire root structure in the format I requested so I just need to copy my old document, video, picture and music files onto a new computer I purchased as a replacement once I got the bad news of its passing. What rocks is that I now have my files back. AND a new external hard drive to use as my backup and a reminder to never forget that lesson. (Can you say automatic back ups?) Thanks Kevin and crew. Oh... and they said it was easier than expected and reduced the quote to reflect the time they saved on the easier recovery.Lastly, they were kind, listened, timely for this kind if work which is very time intensive and had a very conscious "no contact" in and out process that is SO appreciated at this time. Thanks again!!! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/KKSiB5UIbWxyNgi352kEkA/60s.jpg" alt="Wade C. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Wade C.
5/14/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">iMac FIXED! One happy Mac owner!
Knowledgeable, Qualified and Reasonably priced. What more can one ask for? These guys saved me the expense of a new system or Apple's greedy... read moreiMac FIXED! One happy Mac owner!
Knowledgeable, Qualified and Reasonably priced. What more can one ask for? These guys saved me the expense of a new system or Apple's greedy authorized network. I love Apple equipment but if it breaks and you're past Applecare, you may be at the mercy of Apple's mercenary group of authorized repair centers, or if you are lucky enough to find Rossman's, you should get a fair deal. 

Taking the glass screen off a 27in iMac for a hard drive replacement was something I didn't want to do myself though there are kits to do - it's risky business. Buying an iMac that is remotely close to what I have is astronomical in price. 

Louis Rossman and his well qualified team of real Mac genius' told me to save some money and get a recommended SSD on Amazon and bring it in. Though they said a week to 10 days and looked busy, I received an email 3 days later that my machine was ready. I saw distressed people with damaged laptops and Rossman's team gave them a diagnosis while they waited- or fixed it. 

My iMac seems to be working better than new and I will update this if I see otherwise. Louis Rossman makes videos about Apple and the repair industry that I found informative and entertaining - non-authorized reasonably priced places are under siege. He is part of the thread of "urban legends" and I saw one client ask for a selfie with him- A You Tube celebrity but more. 

I was victim to a horrible screen repair on an iPad with junk parts done at an unauthorized dealer, which I write about extensively on Yelp. Finding the "right" repair center is critical and with the tools of Social Media- "Yelp" you can do it. I sincerely believe if you come to Rossman- the job will be done right at a fair price. They put a screen protector on my iPad no charge-gratis. Perks of being a customer?

You can't go wrong at this Apple repair center! It's not just for laptops. ***** read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/514f6997a318/assets/img/default_avatars/user_60_square.png" alt="Larry G. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Larry G.
6/09/2019

Recovered a water damaged hard drive that I feared was a goner. Kevin was very helpful and took the time to answer all my questions. Friendly... read moreRecovered a water damaged hard drive that I feared was a goner. Kevin was very helpful and took the time to answer all my questions. Friendly staff and I definitely recommend. Thanks! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1658016000_1726.png" alt="Chris S Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Chris S
7/17/2022

Love it .... they are so nice always helpful... i was struggling looking for some hard drive repair...finally found them thank god ..thank you guys for everything 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2040.png" alt="Fabiola Paredes Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Fabiola Paredes
12/17/2021

Went their two weeks ago to get a hard drive upgraded because I had some difficulty upgrading the hard drive to my Macbook Pro 2015 myself because some of the... read moreWent their two weeks ago to get a hard drive upgraded because I had some difficulty upgrading the hard drive to my Macbook Pro 2015 myself because some of the screws were stuck and stripped, I asked a previous local Mac repair shop around the same area how much they would charge to put the hard drive in for me they quoted me $150. While Rossmann Group did it for free. Please if anyone gets a free service from Rossmann Group please tip generously because it isn't cheap running a business in Manhattan. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1569024000_249.jpg" alt="Lou A Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Lou A
9/21/2019

If I could give them more than 5 stars, I would. The Apple Genius wanted twice the price and 10 weeks to fix my Macbook Pro. Rossman received... read moreIf I could give them more than 5 stars, I would. The Apple Genius wanted twice the price and 10 weeks to fix my Macbook Pro. Rossman received it on a Thursday, repaired and shipped it back out next day. I happily paid a nominal expediting fee for a quick turn. It arrived back to me very well packaged, clean as a whistle, and working flawlessly. EXCELLENT! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2210.png" alt="Brian Stinson Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Brian Stinson
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I had the pleasure of visiting the Rossmann Repair Group in NYC one day almost two years ago as friends of mine needed an evaluation of a broken Macbook Pro,... read moreI had the pleasure of visiting the Rossmann Repair Group in NYC one day almost two years ago as friends of mine needed an evaluation of a broken Macbook Pro, a bad hard drive and possible data transfer. Louis Rossmann greeted us immediately and was very friendly and patient. He told us exactly what the problem was and said that the Macbook Pro was beyond repair due to bad GPU connections. In fact he saw this as soon as he turned it on, he could detect very faint lines on the screen which indicated this issue. He was very honest about this, he said that some places would get it to work for a while by heating it up and charging a few hundred dollars, but that the repair would not last long and it would certainly fail again.My friend asked him if he could transfer the data from the Macbook to a Mac Mini so it would work like the Macbook. He said he could and it would take a couple of days. We returned a few days later to pick everything up. The cost was very reasonable and my friends were very satisfied with the service. He gave the bad HD back to us, said it would require sending to a recovery center. Just honest. No ripoffs.In this tech repair industry, dishonesty is very common since tech people know the average person has no clue about any of this technology and there is almost no chance they would know if they are being fooled or how much the repair is really worth. I know this well since I also do computer and electronics repair and support myself and I know how easy it would be to fool customers left and right! I don't do this and I highly appreciate other tech experts who aren't tempted to profit from people's trust and innocence!So in summary, if you don't want to get ripped of and lied to, and are looking for a highly competent reliable technician, make sure you go here with your Mac equipment. If you like, you can stop by an Apple Genius bar first for a good laugh, while they give you the wrong diagnosis, quote you an insanely high repair price, and try to convince you to buy a whole new unit.Finally, if you want to be amazed, look for Louis Rossmann on YouTube and watch some of his videos where he shows exactly how he repairs the "unrepairable" and inspires many others to do their own repairs, start their own repair businesses and with his tireless entrepreneurial positive attitude even motivates disillusioned young students to not give up on school and go to college! (In fact one student said he was about to give up on education but after watching Louis on YouTube he made the decision to enter Med school! Now that's remarkable!)Louis is such a great guy, that in some cases where the issue is very minor, like a bad cable, he even does the repair for no charge! Try to find anybody who is willing to do anything for no charge these days! (The Genius bar would certainly tell you that your unit has been water damaged, when it wasn't, (maybe was in a humid room which would turn the water indicators red!) and quote you $1000 for a repair that would cost them $7 for the cable)Louis Rossmann is a hero, one of those rare individuals who make positive contributions to individuals and society every single day. I am pretty sure that anybody who gives him a bad review probably either is part of Apple, or considers Apple to be some kind of religious deity. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/sQ0PSlw3NUcPAl4YKO50fA/60s.jpg" alt="Jerry D. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Jerry D.
9/05/2019

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I had all of our pictures backed up twice, except for 2017 and 2018. As I was uploading originals to the cloud, my drive died. And there went... read moreI had all of our pictures backed up twice, except for 2017 and 2018. As I was uploading originals to the cloud, my drive died. And there went 2 years, four daughters' middle school and high school memories, and my heart was broken. Two separate repair shops looked at our drive....one of which likely also damaged it further....to no avail. Rossman was recommended by our local guy after he said it was not something he could do. Steve came through. It took time, and patience, and I fully expected for him to give up, but he didn't. He finally fixed it, did it at a price that was way too reasonable, and I now have our memories back. I would unequivocally recommend Rossman. They were honest, fair, and hardworking to the end. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCk0pdnoDvY8HfZT5b2pflS9MUw8o6l-KM6cjrWfspY=s240-c-c0x00000000-cc-rp-mo-ba2-br100" alt="Karen Ferrero Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Karen Ferrero
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I never write reviews, but I feel it's especially important because this store and the service they provide are one of the reasons why New York is a great city.... read moreI never write reviews, but I feel it's especially important because this store and the service they provide are one of the reasons why New York is a great city. Amid attacks on right-to-repair, on top of all the other struggles businesses in our increasingly corporatized city faces this is the kind of place that makes this city unique. I have a new MacBook Pro M1. It took an accidental bath, and Apple quoted me 2-week turnaround for repair at a number within 20% of the purchase price for the repair. I could have bought a max'd out brand new MacBook Air for less money than the amount Apple was charging for the job. It appears as though Apple doesn't repair discreet components - they junk an entire logic board and transfer the SSD over as opposed to truly trying to make a fix. Rossmann Repair Group took the time to diagnose the issue right in front of me before I dropped it off, gave me a quote that was fair and reasonable, repaired it within 48 hours, and when I went to pick it up the total cost was less than the stated quote. The machine was good as new. They knew I was willing to spend up to the quoted amount to get a repair, yet they billed me less. It's so very rare to find specialists with that sort of honesty. They knew I was willing to pay a certain price and they billed me for the true value of services rendered. While I never hope to be a repeat customer, if any future machine faces the same fate I know where I'll be going before I ever get it looked at by Apple. This place is awesome. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/514f6997a318/assets/img/default_avatars/user_60_square.png" alt="Matt B. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Matt B.
3/30/2022

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I have a 2017 macbook pro. For those who aren't aware this model had a ton of design flaws.A few months ago Apple replaced my keyboard and battery for free... read moreI have a 2017 macbook pro. For those who aren't aware this model had a ton of design flaws.A few months ago Apple replaced my keyboard and battery for free which was great. Then it started crashing unexpectedly.Apple wanted $500 (before tax) to repair the issue.Rossmann quoted me $350 (total), so i went with them.When I came to pick up my laptop the guy at the front handed my computer back, told me there was some debris in one of my usb-c slots, and that the problem was fixed. He also told me they had fixed it FOR FREE, since they didn't need to do any real repairs/labor. That was amazing and I really appreciate the honesty because I'm sure Apple would have charged me $500 for the same fix.And yes my computer seems to be working fine.I only have one constructive criticism: which is the time it took to get my computer back. I brought it in on a Friday night, seeing that they were open on the weekend, i figured I could have my computer back by Monday or Tuesday. The guy at the front informed me that they don't do repairs on weekends, so I'd have it back Wednesday, absolutely latest Thursday.Well, half way through Thursday I hadn't heard back, so i left a comment on the ticket asking for an update - to which they replied they'd have it ready Friday or the following Monday. I had a feeling this meant Monday and that turned out to be the case. Thankfully I didn't absolutely need my Mac those few extra days past the original Wed/Thurs estimate they gave...but I definitely wasn't thrilled about that.So my recommendation for your database/ticketing system: please add a date that specifies the estimated completion date communicated to the customer at drop off. This way your company can be proactive and reach out to customers if repairs will take longer than expected...and ensure everyone is on the same page about the most updated time to complete.But again, thank you for the repair/service, and I look forward to more great videos from Louis on YT :) read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/yZa1Hhs-51XlWSEfeaOzdg/60s.jpg" alt="Max P. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Max P.
10/30/2021

My MacBook Air got dropped in a body of water and stopped turning on. After getting a consult from a different group, they referred me here as they didn't have... read moreMy MacBook Air got dropped in a body of water and stopped turning on. After getting a consult from a different group, they referred me here as they didn't have the right parts to extract the data from my hard drive. Initial consult took maybe 5-10 minutes of waiting before they told me they would be able to extract the data and move it to a new location (which ended up being my new MacBook Pro) for $100. This was versus the $750 Apple was quoting me and they would need me to ship my laptop to them (no thanks). Initially told me it would take one day. The following day when I called to follow up, they mentioned it may take another day, mostly I believe because they were busy. After letting them know I needed my laptop for work they were able to accommodate me and get it done that same day. Overall, quick/easy/efficient/good price point. The only downside to their reputable nature is that they are quite busy. Fortunately for me, my issue was relatively straightforward. But for a more complex issue their turnaround time will likely be slower, so make sure you let them know your time frame and get a time quote in addition to your $$$ quote for your own planning. Thanks! Will definitely return (but hope I won't have to). read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_2287.png" alt="Tori Ko Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Tori Ko
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Sent in a SSD for data recovery for a client of mine. Data was recovered! What else can I say. Thank you. 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCk78AaTMakdTk7QhKda1l-pI-59rMFZlU0LtJ5PCw=s240-c-c0x00000000-cc-rp-mo-ba3-br100" alt="David Dachenhaus (DDock) Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />David Dachenhaus (DDock)
12/17/2021

This is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply... read moreThis is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply and fried itself. I basically lost 6+ months of work and was devastated. I sent the drive Rossmann Repair and they managed to recover all of the data I lost, and sent it to me on a new 1tb external drive. Also important to note: when I sent the drive in the company was in the process of moving to a new store location. Because it took a couple weeks extra for them to get to my drive, they waived the cost of the 1tb external my data was copied onto which was SO nice of them. I am so incredibly thankful, and would highly suggest going through Rossmann Repair if you need an affordable alternative to something like Drive Savers. Again, thanks guys. You rock. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_1909.png" alt="Matt Nemecek Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Matt Nemecek
12/17/2020

Absolutely incredible. A USB was corrupted and destroyed important legal files. They were able to recover all of it. Don’t trust anyone else! 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_1654.png" alt="Katherine Beck Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Katherine Beck
12/17/2020

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!

failed usb drive during data recovery service

Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!

Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..

on site hard drive data recovery service

We can do clean room data recovery on premises when necessary.

Inspecting a 6 head stack from a donor drive before it goes into the patient.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

Mail-In Repair Service

Call or Visit Us

(347) 552-2258

Monday-Friday – 11 AM to 7 PM
Saturday 12 PM to 4 PM

2410 San Antonio Street
Austin, TX 78705

Email, Call, Live Chat or Walk Into Our Store. We Want to Hear From You!

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

Free Estimate For Repair Mail-In Repair

Rossmann Repair Group

2410 San Antonio Street,

Austin, TX 78705

(347) 552-2258
Monday-Friday – 11 AM to 7 PM
Saturday 12 PM to 4 PM

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