Industry-Leading MacBook Repair

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (143 reviews)

Wait While We Check Your MacBook

Get a Fast Estimate for MacBook Repair

We’ll look at your Mac the moment you bring it in, and in many cases we can tell you the cost and time frame of repair while you wait. There is no diagnostic fee to look at your Macbook! If you have an issue like liquid damage, you most likely will have to leave it as these issues are too complicated to provide an instant estimate on.

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receive a free macbook repair estimate in Austin

Located in Austin? Bring Your MacBook To Us!

While we do a large amount of business through our mail-in-repair services. We love helping customers locally in Austin with all their macbook repair problems. Bring it in to us and we'll give you an on the spot estimate and peace of mind that we can fix your problem.

Find Us Locally

Common Macbook Issues

Liquid spill damage

Keys or trackpad not working

Not turning on

Running slow

Bad logic board

Cracked screen

Honest Service

Our shop is based on honest business practices. Read more about our values here.

All Other Issues

The above is what we see most. Based on years of experience and know-how, we will be able to fix your MacBook regardless of the issue.

Large Inventory

Due to our large inventory of MacBook parts, you won’t have to wait long to get your machine back. Many times, repair shops will have to order the parts, which delays your repair. This is not the case with Rossmann Repair Group. We carry parts, so you don’t have to wait.

Fair Price

Compared to other established repair centers, our prices are anywhere from 10%-40% cheaper. And compared to Apple? Fuhgeddaboudit! Read about our pricing philosophy here.

Learn More About Specific Problems

Top Reasons To Have Your Repairs Done By Us

We stock our parts, so that means that you save time.

Our pricing is fair.

We use grade A+ parts.

We can repair motherboard component level issues.

Love From Our Customers

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Louis Rossmann is as real as it gets man. The sheep may not be of your average sheep's color, but he's the real deal. He knows exactly what he is... read moreLouis Rossmann is as real as it gets man. The sheep may not be of your average sheep's color, but he's the real deal. He knows exactly what he is doing and he's the full sheep. Not half the sheep, but the full legit sheep. You can't go wrong with Louis Rossmann. Don't delay, ship your Mackbook to Rossmann Repair Group today. Get your data recovery needs, your PP3SHEEP HOT repaired, liquid damaged keyboards (including those beautiful butterfly....wait a second... I wouldn't classify those as keyboards...) screens, and all sorts of... fuses....missing a screw? Perhaps a short screw for those short holes? Rossmann Repair Group has everything you need. But seriously, this place will fix all your sheep related needs! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/Zf2XrNwUcJgXuJpasfOXtw/60s.jpg" alt="Just R. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Just R.
6/18/2019

I consulted Rossmann Repair Group for data recovery services. A new IT client was recently referred to me, because his main computer crashed and his business database went offline as... read moreI consulted Rossmann Repair Group for data recovery services. A new IT client was recently referred to me, because his main computer crashed and his business database went offline as a result. It turned out that the computer crashed because its main storage, a 500 GB Solid State Hybrid Drive, failed. That part was easy - replace it with a new 1 TB SSD and reinstall Windows along with the software he uses. However, the data on the SSHD was critical and would have meant serious problems for his business if he didn't get that back. That's where Rossmann Repair Group came in. I was already familiar with them given Louis Rossmann is one of my many subscriptions on YouTube, so I figured giving their Data Recovery Services a try. This proved to be a very wise choice! They identified exactly why the drive failed, and they recovered the data in expedited fashion. My client was very pleased. Keep up the good vibes! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_2341.png" alt="Shomari Hohn Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Shomari Hohn
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I would absolutely recommend Rossmann Repair Group. Very professional, and I was able to get everything I needed off of my broken hard drive. There's no question, if you need... read moreI would absolutely recommend Rossmann Repair Group. Very professional, and I was able to get everything I needed off of my broken hard drive. There's no question, if you need computer/hard drive help, Rossmann Repair Group is the best. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCkDh7Vfj6B5OuoUv4XIIkAXQJO_mStPBFJbJ7MyCw=s240-c-c0x00000000-cc-rp-mo-br100" alt="Courtland Welch Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Courtland Welch
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I was referred to Rossmann Repair Group by a friend whose dad swears by the shop. After my Macbook Pro crashed and Mikey's Hookup in Brooklyn quoted me $511 to... read moreI was referred to Rossmann Repair Group by a friend whose dad swears by the shop. After my Macbook Pro crashed and Mikey's Hookup in Brooklyn quoted me $511 to fix it and recover my data (plus a $90 diagnostic fee), I was desperate for a second opinion. Enter: Rossman Repair Group, who was able to get the job done for $250. What's more, the guys accidentally fixed my computer without first sending me a quote - when they realized this mistake, they graciously offered that I not pay full price for the repair. One of the best customer service experiences I've had in a really long time, ESPECIALLY when it comes to Apple products... I highly recommend them!Thanks Rossmann Repair! My laptop is working great now - you guys are the best! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/514f6997a318/assets/img/default_avatars/user_60_square.png" alt="L A. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />L A.
10/30/2018

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">They will save your life (and your harddrives life)The new address for Rossmann Repair Group is 2410 San Antonio St, Austin, TX 78705. 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/hmWC-7teEsOl29ZPTLWzWw/60s.jpg" alt="Nils R. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Nils R.
12/13/2022

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">These guys are LEGIT! Don't waste your time with anyone else. I had water damage in a newer iphone and had YEARS of pics which were not backed up. I... read moreThese guys are LEGIT! Don't waste your time with anyone else. I had water damage in a newer iphone and had YEARS of pics which were not backed up. I was given a cost and time estimate reflective of what was on their website. Their service exceeded the high-points of both estimates. It was definitely not a drop-in the bucket cost, but worth the service. I was notified 24 hours later that my data recovery was complete. Unfortunately, my phone was not repairable but that didn't matter much to me anyway. Great service with these guys and glad to find them locally as well. If you're not in NYC- they will coordinate with you. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a/AEdFTp6-pmGbh6tbGJam1GB9wUkl-2RvYGWJBdymU6Oo=s240-c-c0x00000000-cc-rp-mo-br100" alt="Marlene Leekang Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Marlene Leekang
12/17/2021

Phenomenal repair shop! My moms Macbook pro 16 with coffee spills was pretty much done for, we were heart broken so much money down the drain, luckily my brother stumbled... read morePhenomenal repair shop! My moms Macbook pro 16 with coffee spills was pretty much done for, we were heart broken so much money down the drain, luckily my brother stumbled upon this shop online. They live in Chicago, mind you they took a hige leap of faith to mail it in. Long srory short they fixed it at a fraction of what it would cost -600 bucks! For coffee spills they usually switch mother boards ect and you get a bill similar to the price of the computer. They are super transparent about the process. In todays age very few places you can blindly trust, and why i would highly recommend Rossmans to any one around the country, they literally saved my mom from a $2800 loss, so happy! Months down the line im trying to swap out my hard drive in my 21.5 imac and finding the right tape is tricky. Ive heard heaps of horror story of screens falling off in the middle of the night... Any hoot i called them up and asked them for the info, they not only ready helped me over the phone, they also went ahead and gave me there supplier for the adhesive im looking for! This goes to show what an amazing store this is! Thanks guys you rock! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2192.png" alt="PhilosophiseIt Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />PhilosophiseIt
12/17/2021

I teach at a gifted school and am dependent on a sturdy 7-year-old MacBook Pro purchased with a parents association grant. I use it for lecture, lessons, student presentations and... read moreI teach at a gifted school and am dependent on a sturdy 7-year-old MacBook Pro purchased with a parents association grant. I use it for lecture, lessons, student presentations and all of my grading and internet at school. I had dropped the computer and it would not charge afterward. I called apple and they abandoned me. Their authorized repair people referred me to Louis before they abandoned me too. I showed up late on a Tuesday at his store frantic and worn out because this is my busiest time of the academic year. Frightened I would have to leave the computer there, Louis overheard me explaining I didn’t want the hard drive accidentally wiped and proceeded to start to analyze the problem. Then he gingerly opened up my tired computer and hooked power up from the inside, determined it was fixable and had some jolly guy in the back room hammer out the case for me while I waited. Then he put it all back together better than Humpty Dumpty and sent me on my way. I kept asking to pay him and he kept saying I could leave a tip if I wanted. I left a modest tip and thanked him and his really nice staff a few more times. I have never met anyone like this man. Yes Louis Rossmann is a true genius, unlike the misnomer coveted by apple technicians who are demeaning and often ineffective. Louis is talented, patient, and kind. And he’s a good teacher too. He treated my computer like it was a person and he treated me with dignity for wanting to rescue it. I hope he does well in his business. He seems happy but it bothers me that he says people are not quick to thank him. I wish more people knew the joys of being in the presence of his greatness and leaving so relieved you have your computer back that the rainstorm outside that night doesn’t annoy you. Thank you Louis, and I wish you deep happiness in your life. Keep up the greatness. If you ever need anything let me know. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1558396800_411.jpg" alt="Maria Nedwidek Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Maria Nedwidek
5/21/2019

Louis and his staff are great. Honest and professional, they are the only board level repair and drive recovery service I recommend. 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_1723.png" alt="Holger Kuester Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Holger Kuester
12/17/2020

I was a LaCie user for four years when an accidental drop from my desk resulted in LOSING all access to my drive. So much for the "durable" orange protective... read moreI was a LaCie user for four years when an accidental drop from my desk resulted in LOSING all access to my drive. So much for the "durable" orange protective casing. All of my client's projects and years of work lost in a second. I was desperate and like many others, immediately googled and youtubed as many solutions as I could find. I tried everything short of breaking the manufacturer seal. As it turns out, dropping a LaCie while it's running can sometimes damage the internal heads that read your data. Your options are a deadly 50/50 chance of success DIY or Rossman. I needed to know I had done my best to recover all the data so I sent my drive to Rossman. They were incredible from the start. In my panic I sent my package to the wrong address, THEY PICKED IT UP FOR ME. They informed me every step of the way where they were in the process of recovering my data. 5 weeks later and I just received my drive back with 95% of everything on my LaCie. If you need your data recovery done right choose Rossman. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1655424000_1749.png" alt="Meg Prom Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Meg Prom
6/17/2022

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">If I could give this place 10 stars I would. Long story short my wife's macbook pro wouldn't see hard drive. Upon startup all we saw was a blinking file... read moreIf I could give this place 10 stars I would. Long story short my wife's macbook pro wouldn't see hard drive. Upon startup all we saw was a blinking file with a question mark. Called apple and made appointment with "genius" bar. They said that hard drive was dead and to take it to a micro center or similar store to try and get my wife's pics and videos (which she NEVER backed up) off of the dead drive. My wife was in tears now because it wasn't even a definite that she could recover them. Pricing for this according to numerous data recovery shops was 500-1500 and like I said it wasn't definite they could get the data. Well went on yelp and saw Rossman repair group which was a 40 minute drive and had 4.5 stars on yelp. Their pricing was tiered according to what had to be done to get the data and started at around 200 bucks so I figured I'd take a ride into the city with the wifey and hope for the best. Upon walking into this little shop a nice young lady asked to see the computer. She started started it up, saw the blinking file and handed it to a gentleman sitting at a work desk right next to her. The guy says might be a cable issue they're known to go bad in these computers. He then opened the computer, hooked up his hard drive and it still didn't work. Cable is bad and NOT HARD DRIVE!!!! Give us about 20 minutes we have these in stock and it will cost 100 bucks plus tax!!!!! OMG THANK YOU SO MUCH !!! went for a nice little dinner right on next block at this great little pizzeria/restaurant while we waited. Got the wifey a nice glass of wine and picked computer up 45 minutes later. THESE GUYS ARE THE BEST !!!! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/BZ5knJOLwXf3QKrcaXU09A/120s.jpg" alt="Glen L. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Glen L.
11/25/2019

Brought my 2017 macbook air in today after Apple's "genius" bar told me last week I needed a new logic board. Someone recommended bringing it here to see if they... read moreBrought my 2017 macbook air in today after Apple's "genius" bar told me last week I needed a new logic board. Someone recommended bringing it here to see if they could repair it. I came in thinking I'd pay $250 for a logic board repair but one of the guys working took it apart, cleaned some dirt out of the keyboard/trackpad and sent me on my way(with no charge!!!) Cant believe im writing this on my mac after I almost bought a whole new machine. Wish I had more cash on hand to leave these guys a bigger tip. Well worth the 1.5 hour drive!!! (also appreciate them taking precautions against covid-everyone was wearing masks) read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_2304.png" alt="Carolyn Dickson Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Carolyn Dickson
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">They are the best, they fixed my computer, which I thought it was a lost case! I spilled coffee on my MacBook Pro, it was a lot of coffee! I... read moreThey are the best, they fixed my computer, which I thought it was a lost case! I spilled coffee on my MacBook Pro, it was a lot of coffee! I took it to an apple approved repair shop and they told me that it was going to cost me more than a new computer, and that I should consider it a total loss. At this point I had no warranty, I did not buy a protection plan, and the computer was only 1 year old. At least I needed to recover my data, and this apple approved place told me it was going to be $2,100. I decided to ship my laptop to the Rossmann Repair Group, and they did an amazing job communicating with me about any updates. They estimated to repair it for $700, and then told me it was only going to cost me $425. I was very happy. They shipped it back for free, and now I have my computer working "almost perfectly" (some keys are a little sticky, and the mouse pad a little sensible), but I have all my data, which I immediately saved into an external hard drive. I highly recommend them. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCka14gRKT1FkPYXQwyNSw358iY-L3pxXhjEC0fJ=s240-c-c0x00000000-cc-rp-mo-br100" alt="Claudia Beltran Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Claudia Beltran
12/17/2021

What can I say? These guys are the best at what they do. I brought in a 2019 Macbook Pro that suffered from an entire beer bottle spill.... read moreWhat can I say? These guys are the best at what they do. I brought in a 2019 Macbook Pro that suffered from an entire beer bottle spill. At the end of all the repairs, a month later of getting it back, it kept panicking and shutting off with high cpu usage tasks. They then refunded me the repair costs since it was not able to be saved. I ended up also selling it to them for parts and now happy with my Lenovo. My two friends who I also referred are super happy with their services as well. They are also just finished a hard drive recovery and transferred the data to a new hard drive for me. Top notch service and fairness. I HIGHLY RECOMMEND THEM. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_2374.png" alt="Shabad Sarpal Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Shabad Sarpal
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked... read moreMy USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no". I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data. Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCmmiBtHuxqXArv8gA5F1HFi2WrCzm571d2CCtEfiEk=s240-c-c0x00000000-cc-rp-mo-br100" alt="Christopher Waltham Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Christopher Waltham
12/17/2020

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Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

Mail-In Repair Service

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(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

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We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

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