Reviews

My USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no".I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data.Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast.

Genuine, reliable and humble.

Oh a whim after watching Mr. Rossman's repair videos I decided to order the microprobe kit for my volt meter. I received it today and decided to plug it into my Fluke test meter. These probes are much better quality than the probe kit sold with my Fluke meter by far! I'll be looking into buying some other tools from here in the near future, in addition to ordering another set of probes.

I was able to save BIG $ with his advice on Macs. Please do not stop making educational videos. Thank you!

Great service, but couldn't do the power/inverter board repair I needed for my Samsung tv

Did a great job. Fixed a problem that came up that they hadn’t found before for free.

Thanks for the Informations

I am so very impressed with their honesty. I live in California and my MacBook stopped turning on one day, I thought it was completely dead. I took it to the Apple store and they told me that they were not sure what was wrong but they could send it in and have it fixed with refurbished parts for $499. I didn't like the idea of refurbished parts so I took it to my local Tech 2 U repair shop. They informed me the logic board would have to be replaced and that it would be $799. I didn't like that price so I told them never mind. Luckily when I went to pick it up the guy told me that there is a company in NY that knows how to repair logic boards (apparently it's not common knowledge even for tech guys) he said to contact them and see what they can do. I called and they gave me an estimate on the phone and told me to mail it in. I was nervous about mailing it but I insured it for $2500 and crossed my fingers these guys were legit. A few days later they called and told me that I needed a keyboard replaced along with the logic board repaired and that it would be $525. I still liked this more than the apple price because it wasn't a refurbished logic board. I told them to move forward with it. I received the final bill of completion tonight and it said I owed $250 because they found out it was just a faulty keyboard only! Wow! They could have totally ripped me off and I would have never known. It's nice to know companies like this exist and from now on all my computer needs will be getting mailed to NY! Thank you! Can't wait to tell everyone I know!

Louis is a NYC hero!,I have an iPhone 6 that needed battery replaced.Apple was offering a battery replacement program for free or for 29 dollars till December 31 2018,so I went to an apple store. The "Genius" at the Genius Bar took my phone went to a back room then came back and said my phone doesn't qualify because it's bent..really?,if it was bent I didn't see it and if it was bent it was their fault via bent iPhone 6 "bendgate" issues.That being said apple wouldn't change my battery and said I should just buy a new phone.I left mad and next day remembered a YouTube video I saw with Louis fixing a MacBook Pro that apple said couldn't be fixed,so I went to his store in Manhattan. Got to the store told his workers what was wrong and within a little over an hour had new battery and iPhone working perfectly for only 40 something dollars.One again Louis is a hero and I will never buy a new apple product till they make a drastic change and have respect for their paying customers!

Summer 2019 I left the house with my window open, right next to the window was my late 2017 13' MacBook Pro. When I returned my whole laptop had drenched in rain and it just stopped working. I had followed some articles on Google and had kept my laptop turned off, upside down in the V shaped in front of a fan for more than a week. I went to the apple store and they quoted me $1100 for the repair and insisted on buying a new one. I denied dint use my laptop for a month atleast. Later I found out about Rossmann Repair Group from a friend in New York. So I go there and when they turned it on after a month it just started to work and they did not charge me for anything. Later after a year sometime during last week the MacBook used to crash as soon as I left the power button. Not knowing what to do I mailed my laptop to Rossmann where they initially quoted $430 but after a week they repaired it only charing $100 and shipped it back for free. We all put a lot of money to buy a MacBook and when Apple charge the same amount for repair its truly disappointing. I highly recommend Rossmann to anyone with any apple products. These guys know what they are doing and in fact does it way better than Apple. From now onwards I have decided to never buy Apple Care because I know I can rely on these guy. Thank you Rossmann Repair Group!

Awesome youtube videos. Awesome customer service. We need more small buisness in this country where you actually are cared for and about unlike other major retail corporations..

I don't really support Mac stuff so when my Mom ran into an iPhone issue, I sent it to the Rossmann repair group. High quality service. I'll glad send any future Mac issues I have here.

Great service

Got my logic board fixed by them, they're honest people. They didn't contact me in 3-5 days though, took 7 business days. I think they were just busy though. I'd recommend them to people.

Louis is the best repair tech I have seen.