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Customer Reviews for Rossmann Repair Group

We have never offered a discount for a review, and they are awesome anyway.

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Every review is from a real customer. We've never offered discounts, free services, or any incentive for reviews. What you see is what we've earned.

What customers say

18 years of genuine reviews. Never bought, never bribed.

Since 2008, we've never offered discounts or incentives for reviews. What you read here, good and critical, are unprompted, honest experiences from real customers.

Why this matters: Some shops pad prices to fund "review discounts." Ours don't. Our reputation reflects earned trust, not purchased praise.

We believe strongly that:

  • Customers have the absolute right to leave bad reviews.
  • The best reviews come from genuinely impressed customers, not bribed ones.
  • Our work should speak for itself without needing to pay for praise.
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18+
Years earning trust

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MacBook logic board repair with microsoldering tools at Rossmann Repair Group

The best Google rating of any business in MacBook repair

The number and quality of reviews we have is head and shoulders above others. Search MacBook Repair on Google Maps, and you won't find another that does what we do with the same combination of high ratings and high quantity.

We live and breathe making customers happy and believe it shows in our reputation.

4.9/5.0
1837+ Reviews
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Customer Reviews

Tech Girl Tiff

Google

"I was a big fan of Rossmann. I have been watching him on YouTube for years. Naturally, when I was having a hardware problem with my Framework Laptop, I was so excited to be able to use the business owned by one of my heroes. I emailed them in advance since I know they focus on Apple Product repai..."

Andrew Hansen

Google

"Sent my hdd for data recovery, process was simple and I was able to pre-authorize an amount. They worked on my drive within 2 days of receiving it and the total cost was literally 1/10th of the amount of another service I got a quote from. Professional, quick, affordable. Nothing to complain about."

Kyle Hartley (crazybangles)

Google

"My satisfaction with Rossmann Repair Group goes beyond just 5 stars. I had a hard drive die some time ago, but I had no idea where I could send it knowing it would be safe, or there being a chance I'd be ripped off. After watching Louis Rossmann's YouTube channel for over 10 years, and being able to..."

Christopolis

Google

"Had a raid 0 array (windows storage pool) (failed 2tb Seagate, and a working 1tb wd blue) recovered last year, it was much cheaper than the $1500 to $3500 Canadian dollars i was quoted by a Canadian data recovery service. the price while expensive was a comparatively reasonable $900USD (about $1100 ..."

Patrick Dughi

Google

"Walked in with my wife's dead hard drive, walked out 20 minutes later with it fixed. They were friendly, professional, did the work in a snap, and saved me the hefty repair prices for other (mail in) hard drive recovery services!"

Melissa Hazlett

Google

"USE THIS COMPANY!!!! You will not regret it. Extremely professional and transparent about everything, including cost. I sent my hard drive out for repair with another company that quoted me $1500. for a simple recovery. Rossman did better, faster, and significantly more accurately priced ($1300 less..."

Izzy (Izzy)

Google

"First off, don't go here on a weekend with a new problem like I did. They're open on the weekend but no techs are available, so they're mainly just there for pick-ups. As for the work, I had a failed hard drive I wanted to recover data from (diagnosed as corrupt firmware) and they were successfully ..."

Chris Taylor

Google

"Great experience. These guys know what they are doing and are so honest, it is almost scary. I sent them a hard drive for data recovery and was informed that a recovery might be possible, but was highly unlikely. I watched one of their videos on YouTube and it made perfect sense why. Everyone else w..."

Meg Pilcher

Google

"I was a LaCie user for four years when an accidental drop from my desk resulted in LOSING all access to my drive. So much for the "durable" orange protective casing. All of my client's projects and years of work lost in a second. I was desperate and like many others, immediately googled and youtubed..."

J B

Google

"I sent in an external hard drive that bricked on me. Its a drive I plug in once a year, dump phone videos, photos, and then back on the shelf til next year. This year I went to free up some space and found the drive wouldn't respond. It had the first 10 years of my daughter growing up and I was frea..."

Matt Nemecek

Google

"This is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply and fried itself. I basically lost 6+ months of work and was devastated. I sent the drive Rossmann Repair and they managed to recover all o..."

Will Williams

Google

"These guys are the real deal. They recovered my hard drive for half the price another place in mid town was charging me. It wasnt cheap but it was worth it, Saved my life!"

Shomari Hohn

Google

"I consulted Rossmann Repair Group for data recovery services. A new IT client was recently referred to me, because his main computer crashed and his business database went offline as a result. It turned out that the computer crashed because its main storage, a 500 GB Solid State Hybrid Drive, failed..."

Aravind Udayakumar

Google

"Went in to ask if they could retrieve my SSD from my Surface Pro 4 for me and they gave me a good rate, but was still a bit too expensive for me. So, they let me use their equipment for about an hour until I was able to fish it out myself and recover my data."

David Dachenhaus (DDock)

Google

"Sent in a SSD for data recovery for a client of mine. Data was recovered! What else can I say. Thank you."

Ludwig Jonsson

Google

"Amazing place! Super friendly and knowledgeable people! I have a LaCie Rugged Pro SSD that stopped mounting. It turns out the enclosure was the problem, not the SSD itself. They helped diagnose the issue and offered solutions—all free of charge. Great experience, and I highly recommend them! 😊"

5haun 1

Google

"Top tier talent and outstanding customer service. Recovered my damaged SSD when others wouldn't even look at it. Walked me through the repair procedure and got everything I needed. Thank you Chris!!"

Christina Mullins

Google

"Five weeks ago, my 10 year old daughter's 5th gen iPad stopped charging. My husband and I suspected a loose connection, but when we took it to Apple, they ran some test and concluded the logic board died. Since the iPad was set up under me when she got it (at the age of 6), I had disconnected her fr..."

Mauricio Mino

Google

"Great service! Walked in last minute after calling in for an estimated price on an ipad and macbookair. Ofcourse i understand things can change once my devices are actually looked at but i liked the fact i could get a quote. This made me actually want to come in. Once at the shop i was greeted and a..."

Yuong Huao Ng Liang

Google

"HIGHLIGHT & CONCLUSION ******Overall I'm having a good experience with this store because they have great customer services, best third party replacement parts, justify price for those replacement parts, short estimate waiting time to fix the device, 1 year warranty, and good prediction of pricing a..."

kiwali

Google

"It took me a while to write this. I visited this shop with high skepticism trying to have my iPhone fixed while traveling. I was expecting to hear oh you might as well buy a new phone or it will cost $500+ to fix this. I was shocked when I heard that it will cost me $120.88 to fix my phone in shor..."

Brian Harrison

Google

"My daughter's iPad charging port broke and I sent it in. Repair was about a week had to wait for parts but was so worth it as I didn't want to lose her data or photos (Apple wipes data for whatever reason on any repair or will restore which in my case was not backed up.) The tablet did somehow end..."

Josh Jones

Google

"Visited old location in February 2020. I thought I had a complicated issue with an iPhone, and a need to move gigs of data from it. It turned out I was wrong. The friendly staff at Rossman Repair Group were understanding and kind in their handling of my problem, which had a very simple solution ..."

Josiah Magnusson

Google

"Absolutely pleasant and professional experience with them. The first time I worked with them they successfully extracted phone data that a popular chain in my area said could not be extracted. I just finished working with them again with a phone that I accidentally left in my pocket while free divi..."

More Reviews

David K.

Google

"Louis saved my business! My MacBook Pro with 5 years of critical client data crashed. Apple Store said data was unrecoverable and wanted $3,500 for a ..."

Rachel S.

Google

"Finally, a repair shop that provides honest electronics repair! They showed me exactly what was wrong with my iPhone using diagnostic tools, explained..."

Tom M.

Yelp

"Shipped my liquid-damaged MacBook from Seattle to Austin after watching Louis Rossmann's technical repair videos for years. Professional mail-in data ..."

Sample reviews from Google and Yelp. Read all on Google or Yelp