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Lab Operational Since: 17 Years, 5 Months, 28 DaysFacility Status: Fully Operational & Accepting New Cases
Rossmann Repair Group logo - data recovery and MacBook repair

Customer Reviews for Rossmann Repair Group

We have never offered a discount for a review, and they are awesome anyway.

Louis Rossmann
Written by
Louis Rossmann
Founder & Chief Technician
Updated March 2026
No Data, No Charge Guarantee

Verify Our Reviews Yourself

Don't take our word for it. Click through to Google or Yelp and read what real customers say. We have nothing to hide.

Every review is from a real customer. We've never offered discounts, free services, or any incentive for reviews. What you see is what we've earned.

What customers say

18 years of genuine reviews. Never bought, never bribed.

Since 2008, we've never offered discounts or incentives for reviews. What you read here, good and critical, are unprompted, honest experiences from real customers.

Why this matters: Some shops pad prices to fund "review discounts." Ours don't. Our reputation reflects earned trust, not purchased praise.

We believe strongly that:

  • Customers have the absolute right to leave bad reviews.
  • The best reviews come from genuinely impressed customers, not bribed ones.
  • Our work should speak for itself without needing to pay for praise.
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Reviews bought
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Discounts for reviews
18+
Years earning trust

Note: We discourage any form of review manipulation. If a business has to pay for good reviews, it's not earning them.

Check the ratio of reviews to filtered reviews on Yelp

Our ratio of reviews to filtered reviews is low because we do not bribe customers for in-store reviews. Everything you see is the truth and can be verified on reputable review websites.

We treat people right, and you'll see that everywhere

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MacBook logic board repair with microsoldering tools at Rossmann Repair Group

The best Google rating of any business in MacBook repair

The number and quality of reviews we have is head and shoulders above others. Search MacBook Repair on Google Maps, and you won't find another that does what we do with the same combination of high ratings and high quantity.

We live and breathe making customers happy and believe it shows in our reputation.

4.9/5.0
1837+ Reviews
Verify on Google Maps

Customer Reviews

Andrew Hansen

Google

"Sent my hdd for data recovery, process was simple and I was able to pre-authorize an amount. They worked on my drive within 2 days of receiving it and the total cost was literally 1/10th of the amount of another service I got a quote from. Professional, quick, affordable. Nothing to complain about."

Kyle Hartley (crazybangles)

Google

"My satisfaction with Rossmann Repair Group goes beyond just 5 stars. I had a hard drive die some time ago, but I had no idea where I could send it knowing it would be safe, or there being a chance I'd be ripped off. After watching Louis Rossmann's YouTube channel for over 10 years, and being able to..."

Christopolis

Google

"Had a raid 0 array (windows storage pool) (failed 2tb Seagate, and a working 1tb wd blue) recovered last year, it was much cheaper than the $1500 to $3500 Canadian dollars i was quoted by a Canadian data recovery service. the price while expensive was a comparatively reasonable $900USD (about $1100 ..."

Patrick Dughi

Google

"Walked in with my wife's dead hard drive, walked out 20 minutes later with it fixed. They were friendly, professional, did the work in a snap, and saved me the hefty repair prices for other (mail in) hard drive recovery services!"

Melissa Hazlett

Google

"USE THIS COMPANY!!!! You will not regret it. Extremely professional and transparent about everything, including cost. I sent my hard drive out for repair with another company that quoted me $1500. for a simple recovery. Rossman did better, faster, and significantly more accurately priced ($1300 less..."

Chris Taylor

Google

"Great experience. These guys know what they are doing and are so honest, it is almost scary. I sent them a hard drive for data recovery and was informed that a recovery might be possible, but was highly unlikely. I watched one of their videos on YouTube and it made perfect sense why. Everyone else w..."

Meg Pilcher

Google

"I was a LaCie user for four years when an accidental drop from my desk resulted in LOSING all access to my drive. So much for the "durable" orange protective casing. All of my client's projects and years of work lost in a second. I was desperate and like many others, immediately googled and youtubed..."

J B

Google

"I sent in an external hard drive that bricked on me. Its a drive I plug in once a year, dump phone videos, photos, and then back on the shelf til next year. This year I went to free up some space and found the drive wouldn't respond. It had the first 10 years of my daughter growing up and I was frea..."

Matt Nemecek

Google

"This is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply and fried itself. I basically lost 6+ months of work and was devastated. I sent the drive Rossmann Repair and they managed to recover all o..."

Showing 9 of 24 reviews.

More Reviews

David K.

Google

"Louis saved my business! My MacBook Pro with 5 years of critical client data crashed. Apple Store said data was unrecoverable and wanted $3,500 for a ..."

Rachel S.

Google

"Finally, a repair shop that provides honest electronics repair! They showed me exactly what was wrong with my iPhone using diagnostic tools, explained..."

Tom M.

Yelp

"Shipped my liquid-damaged MacBook from Seattle to Austin after watching Louis Rossmann's technical repair videos for years. Professional mail-in data ..."

Sample reviews from Google and Yelp. Read all on Google or Yelp

Need data recovered?

Free evaluation. No data recovered = no charge.

(512) 212-9111Mon-Fri 10am-6pm CT
No diagnostic fee
No data, no fee
4.9 stars, 1,837+ reviews