Reviews

Well Apple Care doesn't care that much unless instead of repair, they'd tell you to buy a mac product. I went in and they suggested it at first. I declined when they told me the price difference for a brand new macbook pro and the price to repair the one I currently possess. Now they said 755 for water damage, and honestly I was at my wit's end. Until I saw their vid, from one to another, I went to the store explained my situation in detail. Price, probable damage, and others, with a fair price. Well I'm writing from said mac, paid less, it was less severe than what Apple thought and I was satisfied completely by Rossman Group's service. I would recommend them to all of my family/friends. Thank You once again.

Ross was the perfect combination of competence and temperament in diagnosing and resolving my MacBook Pro issue. This will definitely be my first option for any electronic repair needs from now on. What a relief to find Rossman after losing TekServ in the neighborhood. I highly recommend.

Spilled water on my MacBook Pro 2020. Devastated that Apple would charge >$1300. These guys said no problem and did it in <$500 with tax. Highly recommend. Life saver

Apple should thanks them. Apple should move them to a better location, bigger place and properly give them the tools and resources so that they can be at 110% Cant stand Apple products but it is great to have people that can put sweat and tears to give you top level services even when they are being held down by corporations like Apple. You can rest asure they will try everything to have your Apple product see the light of day again. 100% recommend this place. But I also recommend to stop spend money on Apple if they keep sticking to you. Best place to recover your Data My 2 cents. Salvador Pelaez

Good place, owner is cool.

Super honest technicians that I trust with my Mac. I will only use this company to repair my MacBooks if I had taken it to Apple I would have paid 4-5 times as much for repairs with not as honest people

For the sake of objectivity, my rating ONLY reflects the quality of the work as requested, however, be warned that the customer experience is a different story.I brought in an iPhone Pro Max that wouldn't power on. A common problem with a simple enough fix. This phone has sentimental value to me due to it being one of the first produced. It was a test unit used by Tim Cook himself and still carried his personal collection of over 250GB of traumatizingly nasty adult videos.The Apple Repair center REFUSED to even attempt a repair and offered only a replacement after much debating. OUT OF THE QUESTION, for obvious reasons. I'm well aware of the quality of Apple's products and know for a fact that dropping it into an industrial shredder is not enough to cause irreparable damage, as they claimed.Ordinarily, I would never bring an Apple product anywhere but an authorized repair center. I am strongly opposed to allowing untrained personnel to risk their lives fumbling around with the internals of such a device, and aside from that, they're unlikely to even be capable of comprehending the intricacies of the design. Without highly specialized tools and training, these amateurs pose a significant danger to not only themselves, but those around them, and to some extent, society as a whole. But I had to make a rare exception.Rossman repair group came recommended by some of the less scrupulous Apple fans I know, so that's where I went.Upon entry, as any discerning iPhone owner would, I looked around for the tell-tale signs of forced labor, underage workers, and a volatile undercurrent of resentment among the employees. Those are the marks of a shop owner that truly understands Apple's methods. Disappointingly, I found none.When they finally noticed my arrival, the desk worker pointed to my companions and said "we don't serve their kind here!" When I requested clarification, he replied "You can come in, but your droids will have to wait outside." I found this odd and somewhat discriminatory, and still to this day don't know how he was able to tell they were Android users. While I try to be tolerant and open minded, they are indeed lesser forms of life so I complied and sent them outside.I described my predicament and deposited the fragments of my phone on the desk. He took it to the back where his co-workers gathered and seemed to discuss it at length.I was elated when one of the staff informed me that they could fix it. I thanked Saint Eugene, patron Saint of tradesmanship and customer satisfaction for guiding me here.I watched as they initiated some sort of summoning ritual. They placed the remains of the phone in the center of a circle. Around the perimeter, a camera, a microphone, a Tesla Enthusiast newsletter, and one gallon of Amtech flux were placed, while members of the staff chanted incantations that seemed to imply that a certain person's manhood or lack thereof was dependent on their ability to complete the repair.It was then he appeared, as if he had been present the whole time. Lewis Rosmann himself approached my phone. Lifting the bottle of flux, he began pouring it on the fragmented components. Only the whites of his eyes were visible as they rolled back in his head. He began speaking in tongues as the flux continued to pour from the bottle, now running off the edge of the table.The smell of brimstone overwhelmed me as heat seemingly fueled by Hell fire issued forth from the nozzle of his Atten hot air rework station in his other hand. The flux had by then covered the entire shop floor as an impossible amount still poured from the container. The Mark of the Beast(SAMSUNG) appeared on his forehead. As he began cursing the name of Paul Daniels, the solder started to reflow and the pieces of the phone drew back together and became one.The shop turned silent, we were at that point ankle deep in flux. For a single instant, I saw a black cat, seemingly above it all, observing, as if he alone made the rules that dictate causality, the beginning and the end. Then..."Fan Spin!" There was a blinding flash as the phone's backlight suddenly illuminated. The cat was gone, flux was everywhere.As I regained my wits I asked him to repeat himself."Fan spin," Rosman said as he returned the iPhone, "that's all that matters."I examined the phone, and the fan was indeed spinning, very impressive considering that iPhones don't have fans.I confirmed the device was fully functional and that no data was lost, and asked how much I owed."$138 and your first born," he replied, which I gladly agreed to, because if you've ever gotten a quote from Apple you'd know that's quite a bargain!So, despite using unofficial, even unothodox tools and techniques, they were able to help me out, and perhaps they can help you too.

the customer service is amazing. in and out, very well informed staff. best quality repair in the usa!

I sent a mail-in repair for a macbook air that had some liquid damage and screen faded in and out. I can honestly say that all the Mac technicians here in California said it wasnt a repairable issue were proven wrong by Steve and Rossmann Group! I am glad I found your videos youtube and decided to have you guys handle the repair. Thanks and keep up the great work on both repairs and youtube!

Not sure you all really need another review, but one more can't hurt. So thankful you were able to repair my MacBook's board after I messed it up while trying to repair the battery. The mail in service was excellent! Thank you so much!

High quality supplies, great prices, fast shipping. It is important to SUPPORT SMALL LOCAL BUSINESSES, or they will go away. Guess what happens to Amazon prices when there is no competition?

you can get it fixed here for the price of a coffee, or buy a new one at the apple store.

In June 2017 i had bought in my Macbook Air 2013 because it was not turning on and not charging. I bought it in, told them what the issue was and then i asked for a price range on how much it would cost. The person gave a flat fee of what i believe was around $300. While i thought that was a little steep, it was not unreasonable. I gave it in and they were able to repair it within a week. Its 3 years later and the macbook is still strong (battery replaced). No issues with it. That's how good the quality of their work was. I hope it is still on par.

Amazing super helpful fixed my problem in about 10 minuets and only charged 75 when apple said it would be upwards of 1000

These guys at Rossmann are the best and I'm extremly satisfied to have taken my laptop to them. My Macbook kept shutting down and they fixed it and there were further little things that was wrong with my macbook which came to find out my battery was dysfunctional which they hooked up my macbook with a new battery free of charge. They saved me getting a new macbook and fixed this like brand new! I went to them last year to get my keyboard fixed and they fixed it promptly. These guys are the best! Thanks guys