Reviews

High quality and fast repairs. I brought my 2013 MacBook Pro because it wasn't charging at all. They replaced the battery and it was ready in 2 days. I originally asked for shipping as I live in NJ. Once the repair was complete, Steve, one of the employees, offered to drop off the MacBook Pro to my house, as they also live close by. I said, yes. Same evening my MacBook Pro was delivered. High quality repairs, fair pricing and most importantly great people! Thanks again Steve and all the team.

Louis is fantastic, humble and honest man.

Great place. If you want your computer fixed 5 stars!

Excellent business

He knows what he is doing and is always fast to figure out any problem.

What a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at my old photos. Thank you so much!

Steve called me to resolve a delivery issue which he was able to fix it. Awesome Customer Service. They did a really good job fixing my laptop. I changed my rating from 1 star to 4. I will definitely use them again.

I own a small phone and repair shop in Dallas, TX and anytime I run into a MacBook repair that is beyond my knowledge I send it off to Rossmann repair group. They’re honest, kind, and patient. I recommend anybody anywhere needing any type of MacBook repair to come and contact this group. BTW Rossmann repair group should consider moving. I’d hate to see a honest trusting business shutdown because of location. Texas is a good place, but at this point anything is better than New York.

I've been a fan of Louis Rossman for years. Finally I had a hard drive issue and sent it out to them. They quoted me one price and it ended being less than expected. They repaired the data and recovered it to another drive!!! The customer service was straight forward and no beating around the bush. The helped me get what i need done.

i sent in my iphone with nothing on it. they returned it with gold bricks. thanks louis.

I would absolutely recommend Rossmann Repair Group. Very professional, and I was able to get everything I needed off of my broken hard drive. There's no question, if you need computer/hard drive help, Rossmann Repair Group is the best.

I manage the hardware for my department at the business I work for. One of the support reps at my company had several keys of their 2014 MacBook Pro that stopped functioning. I took it to Apple, and they quoted us a price around $650ish -- which for that price we could have bought another of the same model in even better condition. Several local repair companies in our state said they could do the repair, but those repairs were also were ranging from $400-600. So we took a chance with Rossman Repair after seeing their YouTube channel. The turnaround time was good, but later than they quoted us -- this was partially due to them moving to a bigger office during the time we had sent it, which slowed down the turnaround time by about a week. The final cost of the new keyboard was $250 which was significantly cheaper than the alternatives. So even with the added week we had to wait, it was worth it for the savings.

Excellent Mac repair service! We had a little issue with water spillage on a new MacBook Air and the good people at Rossmann Repair Group came to the rescue. Fast, no-cost estimate, excellent internal tracking and notification system where clients can post directly to the service ticket, very reasonable repair rates (much better than Apple), and efficient return of the repaired laptop. Big thanks to the team at RRG for this great job!

These guys have saved me from costly repairs or told me Apple should pay for my repairs more times than I can count. They’re amazing and I’m eternally indebted to them.

I first learned of Rossman from watching his extensive breakdowns on Youtube of apple repairs and even though I have not had the experience of taking any of my products to them for repairs. I have referred friends and family, all who have come back with positive results.