Reviews

Friendly, understanding, communicative, and efficient. Thank you for the work you did on my water damaged MacBook Air!

Had a friend who left her window open during a storm and had her MacBook damaged. Rossman was able to fix for $250 and now her computer has another 3 years of life barring any other accidents. Apple said they would fix for 1000$ so expensive that it made more sense to buy a new computer.

Amazing, quick service AND it's really cheap. They will diagnose what's wrong with your electronic for free and then offer a price quote, which you don't have to take but it's fractions less than Apple repairs and other repair places. My MacBook retina screen was replaced for $4-500 less than Apple quoted me. I've also had iPhone batteries and buttons replaced.I've been here twice (in the morning) and received same day service both times. They're efficient and really know what they're doing when it comes to diagnosing and fixing your electronics.

I mailed my MacBook air in after running across Rossmann group videos on youtube. It had been sitting collecting dust after getting a $425 estimate from the genius place. They repaired and returned it for a little over half that. Great service and communication the whole way. Thank You!

Reliable service. Thank you!

I needed to get my MacBook Air screen replaced as soon as possible since it cracked right before my exam. I went to them because it was an emergency and I needed my laptop back. They replaced my screen on the same day given that I pay a rush fee. However, the top of the screen wasn't inserted properly since I could still see light peeking through. Also, the prices were pretty high considering it was simply a screen replacement. They are a good place to go to if it's an emergency and you can't find anyone local who will do it for much less.

Cracked the screen of my Macbook Pro 2016 and they repaired it for me in 4 days. For $200 less than Apple’s estimate to fix, plus a 1 year warranty on the screen. Great service! So glad I came across this place.

The Best, period!

Amazing repair service. My Macbook Air 2015 had water damage from me being tired and knocking over Poland Springs Sparkling Lemon Water. It was a logic board fix for $250. My repair was finished in 2 days which I was surprised and grateful for as I thought it would take a much longer time to fix. Going in, I think customers need to expect that there is a chance that their product may not be fixed depending on how severe damage is. I think what really made me have a wow feeling was how organized the process was. Basically, you go in, they inspect your computer internal and then quote you a price only if they are able to fix it. Their website is very useful on getting updates from the technicians. The front desk person (Kevin?) was very effective at getting things done in an efficient yet polite way.

I've been bringing my Apple laptops & phones to Rossmann Repair Group since they opened around 9 or so years ago when the only technician was the owner, Louis, & maybe one other part time helper. Not so anymore! Currently there's a long line of technicians seated along a work bench each one busy at work in front of a mountain of screens, tools and gadgets. More technicians are at work in a back room seen thru an open portal. The reason for the dramatic expansion is simple. Everything about Rossmann Repair Group is exceptional. Their diagnoses are laser accurate & honest....their prices are more than fair...and their ability to fix nightmarish problems which manage to curse any APPLE product is simply amazing. This shop is a Manhattan treasure & makes the APPLE store "genius" bench look like a bunch of fools.

Fun to see Paul and Louis IRL after seeing them on camera for so long. Thanks again for being a right too repair advocate and I am truly proud to own an official Rossmann Group hot air gun to learn board repair on.

I got head in this repair shop, so I am giving it five stars.

Thank you for fixing the water damage on my MacBook Air. Very satisfied!

Love your Cat videos :)

Beyond pleased with my repair. Apple wanted to charge me over 500 for a new board and these guys fixed the issue for a fraction of the cost. Made my MacBook Air feel brand new!