Reviews

Cool dude.

Louis Rossmann of the Rossmann Repair Group is a strong advocate for the consumer! Highly ethical company and highly recommended.

Unfortunately, they weren't able to help with our specific issue but they were great to speak with over the phone. They were responsive, went above and beyond to answer our question and provide advice/consulting on our issue. While at the end of the day we received the same answer as other vendors we talked to (our data would not be recoverable) they were the only one who took the time to give us a detailed understanding of why and what the limitations were of recovering data from a device after it had been factory reset.

My youtube repair group. Excellent service quick and they didn't over charge or over promise.

iMac FIXED! One happy Mac owner!
Knowledgeable, Qualified and Reasonably priced. What more can one ask for? These guys saved me the expense of a new system or Apple's greedy authorized network. I love Apple equipment but if it breaks and you're past Applecare, you may be at the mercy of Apple's mercenary group of authorized repair centers, or if you are lucky enough to find Rossman's, you should get a fair deal.

Taking the glass screen off a 27in iMac for a hard drive replacement was something I didn't want to do myself though there are kits to do - it's risky business. Buying an iMac that is remotely close to what I have is astronomical in price.

Louis Rossman and his well qualified team of real Mac genius' told me to save some money and get a recommended SSD on Amazon and bring it in. Though they said a week to 10 days and looked busy, I received an email 3 days later that my machine was ready. I saw distressed people with damaged laptops and Rossman's team gave them a diagnosis while they waited- or fixed it.

My iMac seems to be working better than new and I will update this if I see otherwise. Louis Rossman makes videos about Apple and the repair industry that I found informative and entertaining - non-authorized reasonably priced places are under siege. He is part of the thread of "urban legends" and I saw one client ask for a selfie with him- A You Tube celebrity but more.

I was victim to a horrible screen repair on an iPad with junk parts done at an unauthorized dealer, which I write about extensively on Yelp. Finding the "right" repair center is critical and with the tools of Social Media- "Yelp" you can do it. I sincerely believe if you come to Rossman- the job will be done right at a fair price. They put a screen protector on my iPad no charge-gratis. Perks of being a customer?

You can't go wrong at this Apple repair center! It's not just for laptops. *****

These guys are the best in the business. I sent in a MacBook for and analysis to see if my laptop was worth saving from water damage. They gave me a complete detailed report as to why it wasn't. This came in handy when I went to sell the unit for parts on eBay. I copied all the notes and used them in my description so to completely inform the buyer. You get what you pay for and these guys are worth every cent.

Yeah this place is ighht

The logic board in my computer (barely a year old) stopped working out of nowhere. Apple quoted me between $700-$800, and because I was just barely out of my warranty, would do absolutely nothing to help. I sent it to Rossmann, was quoted HALF of what Apple quoted me, and they fixed it within an hour and got it back in the mail to me. Truly truly some of the best customer service I’ve ever received. Everyone I’ve spoken to has been friendly, understanding, and compassionate (something Apple support seems to lack). I will most definitely be using Rossmann again for any repairs I need in the future, and I cannot recommend them highly enough.

Quick, efficient, honest and genuinely friendly. Thank you.

Im really impressed with this business and the people who work here.

I called another Macbook repair company in Brooklyn ( was closer to my office) and they wanted to run an overnight diagnosis and then decipher the issue is/was. I told them the battery needed to be replaced ( as it was dying in 30 minutes). Long story short they told me it would take 2 days or so and I would have to potentially rent a laptop while they fixed it. ORRR I could pay an extra $40 to expedite it.

Lucky I read their reviews and someone mentioned this place "Rossmann Repair Group".

This place is awesome. They looked at the laptop, asked some questions took about 10 -15 minutes and then replaced the battery ( and I got a 1-year warranty ) that took another 5-10 minutes. I was in and out 30-40 minutes with a brand new battery and it looks like it's working out amazingly!

This is the only place I will ever come to fix and or replace anything related to electronics!

Excellent service at an even more excellent price!

Louis is a super nice guy! Since I don't touch MAC hardware I have everyone send their PCs off to him. They are so happy that they come back to me for more involved IT work. His manager and secretary are a pleasure to work with as well. Everyone I have referred him out to has been super happy. I feel his pain for the people who write smear reviews because they send the company scrap metal and expect it to be somehow transformed in to a brand new computer! 😀

lost data from hardrive that would not read they got my data off in time for me to file my tax forms

Amazing experience

Hey Louis, I wanted to tell you I think what you are doing is revolutionary. I hope if you are reading this you don't get mad, but I have an important question, can you do a video on the #FreeBritney movement? A good source for the facts behind it is @surprisewitnes on Instagram, twitter and tiktok. Thank you for reading this and I hope you respond to this important issue