Rossmann Repair Group Google Rating and Review Count
Rossmann Repair Group currently holds a 4.9 out of 5 Google rating from 1,837 customer reviews, verifiable on Google Maps. The Austin, Texas data recovery lab has earned this rating since 2008 without paying for, soliciting, or discounting any individual review.
Every review is from a real customer. We've never offered discounts, free services, or any incentive for reviews. What you see is what we've earned.
Correction, July 27, 2026: three featured review excerpts published on this site could not be matched to our Google Business Profile review export or otherwise sourced. Reviews do disappear upstream: a reviewer can delete a review at any time, and platforms remove reviews on their own. We could not establish the history of these three either way, so rather than keep excerpts we could not verify, we replaced them with reviews quoted verbatim from that export. We hold ourselves to the same standard we report on.
Our philosophy03/06
What customers say
18 years of genuine reviews. Never bought, never bribed.
Since 2008, we've never offered discounts or incentives for reviews. What you read here, good and critical, are unprompted, honest experiences from real customers.
Why this matters: We never pad prices to fund "review discounts." Our reputation reflects earned trust, not purchased praise.
We believe strongly that:
Customers have the absolute right to leave bad reviews.
The best reviews come from genuinely impressed customers, not bribed ones.
Our work should speak for itself without needing to pay for praise.
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Reviews bought
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Discounts for reviews
18+
Years earning trust
Note: We discourage any form of review manipulation. If a business has to pay for good reviews, it's not earning them.
How to verify04/06
Check the ratio of reviews to filtered reviews on Yelp
Our ratio of reviews to filtered reviews is low because we do not bribe customers for in-store reviews. Everything you see is the truth and can be verified on reputable review websites.
We treat people right, and you'll see that everywhere
The internet makes gathering information on local businesses easy. Social media cuts through paid ads to show how businesses actually treat customers. Check ours and leave your own.
MacBook reviews05/06
Verified MacBook repair reviews
Rossmann Repair Group has 4.9 stars across 1,837+ Google reviews covering MacBook logic-board repair, data recovery, and component-level work. Search Rossmann Repair Group on Google Maps and read every review yourself.
Every review is tied to a real Google account with visible review history. We have never offered a discount, free service, or any other incentive in exchange for a review.
"Sent my hdd for data recovery, process was simple and I was able to pre-authorize an amount. They worked on my drive within 2 days of receiving it and the total cost was literally 1/10th of the amount of another service I got a quote from. Professional, quick, affordable. Nothing to complain about."
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Kyle Hartley (crazybangles)
Google
"My satisfaction with Rossmann Repair Group goes beyond just 5 stars. I had a hard drive die some time ago, but I had no idea where I could send it knowing it would be safe, or there being a chance I'd be ripped off. After watching Louis Rossmann's YouTube channel for over 10 years, and being able to..."
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Christopolis
Google
"Had a raid 0 array (windows storage pool) (failed 2tb Seagate, and a working 1tb wd blue) recovered last year, it was much cheaper than the $1500 to $3500 Canadian dollars i was quoted by a Canadian data recovery service. the price while expensive was a comparatively reasonable $900USD (about $1100 ..."
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Patrick Dughi
Google
"Walked in with my wife's dead hard drive, walked out 20 minutes later with it fixed. They were friendly, professional, did the work in a snap, and saved me the hefty repair prices for other (mail in) hard drive recovery services!"
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Melissa Hazlett
Google
"USE THIS COMPANY!!!! You will not regret it. Extremely professional and transparent about everything, including cost. I sent my hard drive out for repair with another company that quoted me $1500. for a simple recovery. Rossman did better, faster, and significantly more accurately priced ($1300 less..."
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Chris Taylor
Google
"Great experience. These guys know what they are doing and are so honest, it is almost scary. I sent them a hard drive for data recovery and was informed that a recovery might be possible, but was highly unlikely. I watched one of their videos on YouTube and it made perfect sense why. Everyone else w..."
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Meg Pilcher
Google
"I was a LaCie user for four years when an accidental drop from my desk resulted in LOSING all access to my drive. So much for the "durable" orange protective casing. All of my client's projects and years of work lost in a second. I was desperate and like many others, immediately googled and youtubed..."
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J B
Google
"I sent in an external hard drive that bricked on me. Its a drive I plug in once a year, dump phone videos, photos, and then back on the shelf til next year. This year I went to free up some space and found the drive wouldn't respond. It had the first 10 years of my daughter growing up and I was frea..."
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Matt Nemecek
Google
"This is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply and fried itself. I basically lost 6+ months of work and was devastated. I sent the drive Rossmann Repair and they managed to recover all o..."
Showing 9 of 24 reviews.
More Reviews
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Andrew Hansen
"Sent my hdd for data recovery, process was simple and I was able to pre-authorize an amount. They worked on my drive within 2 days of receiving it and..."
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Melissa Hazlett
"USE THIS COMPANY!!!! You will not regret it. Extremely professional and transparent about everything, including cost. I sent my hard drive out for rep..."
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Patrick Dughi
"Walked in with my wife's dead hard drive, walked out 20 minutes later with it fixed. They were friendly, professional, did the work in a snap, and sa..."