Reviews

Was in Korea and had an outlet explode on me, afterwards my Samsung would not charge. As a leap of faith, and having no where to go on my quick overnight in NYC, I went to Rossmann because it was a few blocks from my hotel. Even though they did not service Samsung as their normal business model, they helped me figure out that it was a software issue after the power reset and I was able to use the phone as a result for the remainder of my work trip. They didn't need to spend that time to help someone outside their profile but they did, and my phone (which I am currently writing this on) is still in working in order as a result! Will always recommend a place which will give the time to help someone even outside their normal work paradigm!

What can I say? These guys are the best at what they do. I brought in a 2019 Macbook Pro that suffered from an entire beer bottle spill. At the end of all the repairs, a month later of getting it back, it kept panicking and shutting off with high cpu usage tasks. They then refunded me the repair costs since it was not able to be saved. I ended up also selling it to them for parts and now happy with my Lenovo. My two friends who I also referred are super happy with their services as well. They are also just finished a hard drive recovery and transferred the data to a new hard drive for me. Top notch service and fairness. I HIGHLY RECOMMEND THEM.

Great Customer service. Way better than apple (Specially in terms of charges). You can go with any Mac, iphone or data recovery related problems. They are genuinely helpful. Would recommend to anyone anytime.

Trust the reviews. This place has great customer service, honest pricing and amazing turnaround time. Water spilled on my laptop unbeknownst to me and sat for days. It wouldn't turn on nor charge. I opened it up to find water w/ rust and corrosion and immediately made a Genius Bar appointment then scoured the internet for other solutions since I hadn't backed up my stuff, ever, and didn't want to lose anything. Found the YouTube page much like many others and got an email quote. The next day I took the hour and a half drive because the reviews seemed consistent and I didn't want to hear the bad news I knew I'd get from Apple. Got a brief diagnosis when I got there and later on that night they called and told me it would be an easy fix. Went over pricing with me every step of the way. I had to get a new keyboard, battery and something else I'm not remembering. Total repair cost w/ tax: $598.Dropped off Friday 12/04 for repairs. Picked up Monday 12/07 fixed.Highly recommend for water damage issues.

Awesome Place to visit

I was referred to Rossman by several friends/family. I splashed a small amount of water on my MacBook Air keyboard and track pad and powered it down quickly after. I was unable to turn the computer back on after waiting 48 hrs. Apple Genius Bar informed me I would have to pay 800 to replace the logic board. I stopped into Rossman and they had my computer up and running in 15 minutes with a quick change of wire that was damaged due to the minimal water damage. I was so impressed with how quickly they resolved my issue and the fact that they did not charge me for services!! Thank you Rossman computer!

Ignore my name, great service. Recommend.

Louis is great. It's hard to find a more honest businessman. He says things other companies don't want you to hear. Keep up the good work Louis!

Awesome informative videos on YouTube. Keep up the great work.

Friendly staff and fair pricing. Very helpful and no nonsense.

Great place, check out his youtube videos. A real honest business!

These guys are LEGIT! Don't waste your time with anyone else. I had water damage in a newer iphone and had YEARS of pics which were not backed up. I was given a cost and time estimate reflective of what was on their website. Their service exceeded the high-points of both estimates. It was definitely not a drop-in the bucket cost, but worth the service. I was notified 24 hours later that my data recovery was complete. Unfortunately, my phone was not repairable but that didn't matter much to me anyway. Great service with these guys and glad to find them locally as well. If you're not in NYC- they will coordinate with you.

Awesome service. Simply the best repair shop in town. Reasonable prices for great craftsmanship. Don't even bother going to the Apple store, they would sooner sell you their latest model than actually tell you what's wrong with your machine. This service is seriously an invaluable asset to New York City itself. Also check out Rossman's videos on YouTube, he has a plethora of information and videos that are as interesting as they are educational.

Best repair shop in NY maybe even in the US. Keep up the good work. My grandpa is happy

Rossmann was able to repair my 2022 M2 macbook logic board!!! Prior, I took it to two shops in San Jose, CA that claimed they were able to do logic board repairs. I thought I might as well try to get it repair locally before sending it to San Antonio, TX. That was a bad move. One said I needed to replace the logic board and the other said I had to replace the whole macbook because the logic board was fried from the water damage. These shops in California wasted my time and messed with the logic board even though it was supposed to be a diagnostic. Rossmann Repair Group on the other hand said they will be able to repair it, but with the prior work, they won’t know for sure. A week later, they notified me to let me know the repair was a success! If anyone has doubts about their capabilities, don’t. Send your macbook to them and know that you’ll be in good hands. They don’t charge any diagnostic fee, which is a plus! They will go above and beyond to ensure you have a working computer after their care. They even replaced my power button for free!