I've spent over two weeks trying to get my Macbook Air fixed. These people managed to fix it within 20 minutes, and for a very reasonable price. Will definitely be coming here again.

I’m here to jump on the Louis Rossmann bandwagon. My first time at the repair shop and the man personally took care of me - also taught me a thing or two along the way. Their new store is beautiful and worth a visit if you have repair needs

My 2017 MacBook Air had trouble turning on during the pandemic in May, so I took it to an electronics store in Boston due to all Apple stores closed. They didn’t know what was wrong and suggested most likely I had to change the motherboard which would’ve costed ~$500! That’s almost the price of a new MacBook! My brother recommended me Rossmann, because they are reasonably priced and if anything they would repair the motherboard rather than replace it. I had to come to New York for my dog’s surgery, so I also brought my laptop in. It took about 30 minutes and turns out it was a connection inside that needed to be cleaned. Nothing to do with the motherboard. They were super humble and helpful. I would recommend them to all my friends. They are a lifesaver. ❤️❤️

Great service,

This place is almost become a landmark in New York for the right to repair movement and Louis is to be commended for his hard work.I emailed the office from my home in Seattle asking about a potential purchase that I wanted to have shipped to their location to have them upgrade the piece of technology and he replied within a day or two I was quite impressed.Caveat if you want to repairman who has no opinions and will leave you guessing as far as what he recommends don't go here.If you want to be in formed with someone who has loads of experience has very technical understanding of his material and is a public face for standing up for our right to repair our own technology I wholeheartedly recommend going here for your work on computers.

I'm always nervous when I have to do business by phone and shipping but the person who I talked to by phone was nice and gave me a range of prices to fix my MacBook. I figured it would cost the top price but they only charged the lower price! It was fixed quick and returned as promised. Most of the waiting was due to shipping time. If I lived in NYC I definitely would use them and unless someone local to me can start fixing MacBooks I would use their service in the future.

Forget about the "Genius" Bar! Come here instead! (Question: price to replace Samsung galaxy tab s3 display? I'm only 14 so it would be nice if it was free... don't want my parents to get mad at me)

No nonsense, quick turnaround, quality job. Priced right too, always remember the phrase: You get what you pay for.Highly recommended!

Very good people and they teach on how to do your own repairs.

The place is great help was wonderful and friendly. I will be going back again when necessary.

Friendly support! Very helpful.

Have utmost confidence in the skill and integrity of this business. Most recent experience my charger would not fit into the charging port of my iPhone, I was impressed with the quoted $45 charge and 30-40 mins turn around. When I came back 30 minutes later they said they did not replace the charge port and were able to fix it by cleaning it, cost $0.00! Needless to say I left a good tip and was impressed with their honesty and goodwill. Love your youtube channel Louis, all the best to RRG.

This place basically opened up my computer and fixed it for free. I walked in there, they opened it up, tested some things and it started working. I guess these people just hate apple so much that they are willing to do this to give a middle finger to the genius bar. If I can give this place 10 stars I would. To have this type of service for free in Manhattan is unheard of.

Biggest fan from kenya. Always watching rossman’s right to repair videos. Keep up the good work. Do you guys know any app coders you can reccomend???

Sent my MacBook Pro to them after my charging circuit blew from battery problems. The price I paid to have my board repaired and my battery replaced was super close to the quote I got from them after I merely provided them with a description of the computers behavior. They answered my phone calls and sent me emails with updates of the repair and were really good at keeping me in the loop and providing me with repair options. From the morning I sent it across country to the day I received it back all fixed up was a day or two over a week. Pretty quick! In terms of value, my 2012 MacBook Pro isn't really worth the money I spent to have it repaired, but their business is worth supporting because of the principles they standby. The reviews speak for their quality! If you love your old machine, they will keep it going. If you have a newer machine, their prices are totally worth it! Thank you Rossmann Group.