RAID Data Recovery

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (232 reviews)

We can recover failed RAID arrays; our technicians have all of the necessary tools & training to do the work in-house without outsourcing. Whether it's standard MDADM Linux RAID(common in cheap NAS units), or using proprietary enterprise RAID controllers, our technicians do it all!

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What is RAID?

RAID (Redundant Array of Independent Disks) uses multiple disks to allow faster performance, or the ability of some drives to stop working without loss of data.

Common RAID Configurations:

RAID 0: Provides high performance with no redundancy. The failure of any single disk leads to complete data loss.
RAID 1: Mirrors data across disks, offering redundancy. Recovery typically involves replacing the failed disk and rebuilding the array.
RAID 5: Balances performance and redundancy with distributed parity. Recovery can be complex, particularly with multiple disk failures.
RAID 6: Similar to RAID 5 but allows for two disk failures with an additional parity block.
RAID 10: Combines RAID 0 and RAID 1 benefits, offering both high performance and redundancy.

Why Rossmann Repair Group for RAID Data Recovery?

Our expertise in RAID data recovery comes from years of training & experience combined with access to the best tools in the industry. Here's why Rossmann Repair Group should be your go-to choice:

State-of-the-Art Diagnostic Tools: Our cutting-edge diagnostic tools enable us to swiftly assess your RAID array's health, pinpoint failures, and develop a sensible recovery strategy.
Certified Data Recovery Experts: Our team comprises certified data recovery engineers with extensive knowledge in handling various RAID configurations and file systems.
Tailored Recovery Solutions: We customize our recovery solutions to align with your RAID setup's specific needs, whether the damage is logical, physical, or both.
Secure and Confidential: We prioritize data security and confidentiality, adhering to stringent privacy protocols to protect your sensitive information throughout the recovery process.
Free estimate: We are confident in our ability to recover your data. Our estimates are performed in-house, on-site, at no charge.

Common RAID Failures and Recovery Scenarios

RAID arrays can fail for many different reasons, from hardware malfunctions to software corruption. Common issues we recover are:

Disk Failures: Whether due to mechanical issues or bad sectors, we can rebuild and recover data from failed disks.
Controller Failures: We recover data from arrays affected by RAID controller failures or corruption.
RAID Rebuild Failures: Failed rebuilds can lead to data loss; our experts can safely recover data without risking additional loss.
Accidental Deletion and Formatting: Our team can recover data even if files have been accidentally deleted or the RAID array has been formatted.

What sets us apart:

Understanding RAID Configurations
RAID systems come in different configurations such as RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10, each with its unique structure and failure points. We've encountered all of these RAID setups and understand the nuances of each. This familiarity allows them to quickly diagnose issues and implement effective recovery strategies.
In-depth Analysis and Diagnosis
With years of hands-on experience, our technicians can accurately diagnose the root cause of a RAID failure, whether it's due to mechanical failure, logical corruption, or a combination of both. This contrasts with less experienced technicians who might misdiagnose the problem, leading to ineffective recovery attempts.
Handling Complex Failures
As often seen on forum discussions, RAID failures can involve multiple disk failures or corruption during rebuilds. Our technicians know how to navigate these challenges, employing advanced techniques to recover data even when it seems like it's impossible.

Advanced Technology: AceLAB PC3000

State-of-the-Art Tools
The AceLAB PC3000 is a cutting-edge toolset designed for data recovery professionals. It allows our technicians to interact directly with the firmware of hard drives, bypassing damaged areas and accessing data that would be otherwise unreachable with standard tools. Our technicians have read the book back and forth (literally) on these tools, including flying to Czech Republic regularly for intense training sessions with the experts at AceLAB.
Precision and Control
The PC3000 provides unparalleled control over the recovery process, enabling precise adjustments to handle drives with delicate conditions. This precision is important to avoid further data loss, which can occur if recovery attempts are made with tools that are not up to the job.
Comprehensive Recovery Capabilities
With the PC3000, our technicians can perform operations such as head swaps and platter extraction in a controlled environment, significantly increasing the chances of successful recovery from physically damaged drives.

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RAID Models & Devices We Can Recover

Below is a partial list to give you an idea of the RAID systems we can recover:

NAS Devices

Commonly used by small to medium-sized businesses and home users for centralized storage and file sharing.

Synology
- DS Series (e.g., DS220+, DS920+)
- RS Series (e.g., RS820+, RS1221+)
- DX Series (e.g., DX517)
QNAP
- TS Series (e.g., TS-451+, TS-873A)
- TVS Series (e.g., TVS-672XT, TVS-872XT)
- UX Series (e.g., UX-800P)
Western Digital (WD)
- My Cloud Series (e.g., My Cloud EX2 Ultra, My Cloud PR4100)
- WD Red Drives (commonly used in NAS)
Netgear
- ReadyNAS Series (e.g., RN424, RN628X)
Buffalo
- TeraStation Series (e.g., TS3210DN, TS5410DN)

Servers and Enterprise Storage

Typically used by larger businesses and enterprises for critical data applications.

Dell EMC
- PowerEdge Series (e.g., R740, T640)
- PowerVault Series (e.g., ME4024)
Hewlett Packard Enterprise (HPE)
- ProLiant Series (e.g., DL380, ML350)
- MSA Storage (e.g., MSA 2050)
IBM (Lenovo)
- System x Series (e.g., x3650 M5)
- ThinkSystem Series (e.g., SR650)
NetApp
- FAS Series (e.g., FAS2750)
- AFF Series (e.g., AFF A220)
Oracle
- Sun Storage Series (e.g., Sun ZFS Storage 7420)

Desktop & Workstation RAID

High-end desktop systems with RAID capabilities are often used by professionals who need data redundancy and high-speed performance.

Apple
- Mac Pro (e.g., 2019 Mac Pro with Promise Pegasus RAID)
HP
- Z Workstations (e.g., Z8 G4 Workstation)
Dell
- XPS Desktop Series (e.g., XPS 8940 with RAID option)
- Precision Workstations (e.g., Precision 5820)
Lenovo
- ThinkStation Series (e.g., P920)

RAID Controllers and Cards

RAID configurations often depend on specific controllers, which can be internal or external.

Adaptec
- Series 8 (e.g., 8805, 8885)
LSI Logic (Broadcom)
- MegaRAID Series (e.g., 9361-8i, 9460-16i)
Intel
- RAID Controllers (e.g., RS2BL080, RMS3CC080)
Promise Technology
- FastTrak Series (e.g., TX4650)

Common RAID Configurations

Understanding your RAID configuration type is crucial for effective data recovery:

RAID 0: Striped disks, no redundancy, high performance.
RAID 1: Mirrored disks, redundancy.
RAID 5: Striped with parity, balance of performance and redundancy.
RAID 6: Similar to RAID 5 but with extra parity for added redundancy.
RAID 10 (1+0): Striped and mirrored, high performance and redundancy.

When seeking RAID data recovery, note your device's model number, series name, or family. This information, typically found on the device label, user manual, or system settings, helps identify the specific RAID setup for troubleshooting.

Watch a Real Data Recovery Service below!

Other devices we recover:

Laptop Hard Drives

Liquid damaged iPhones

Physically damaged USB flash drives

SD & microSD cards

WD MyPassport

Desktop Hard Drives

External Hard Drives

USB Hard Drives

RAID configurations

SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the RAID array, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.

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SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery

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CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.

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SSDs

$300-$2000 depending on extent of damage

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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks.

					Was devastated when my phone completely died and I stupidly did not back up my phone that had tons of photos and videos of my baby and other important memories. Apple insisted there was nothing they could do and insisted I reset my entire phone meaning I would lose all of my data. I sent my phone in to Rossman Repair and they fixed it in one day and I had my phone completely fixed and in my hands with all of my data within one week. I am SO thankful for them and their promptness! Thank you Rossman for giving me my precious memories back!!!
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Morgan Buendia
8/17/2022
					I was referred to Rossmann Repair Group by a friend whose dad swears by the shop. After my Macbook Pro crashed and Mikey's Hookup in Brooklyn quoted me $511 to fix it and recover my data (plus a $90 diagnostic fee), I was desperate for a second opinion. Enter: Rossman Repair Group, who was able to get the job done for $250. What's more, the guys accidentally fixed my computer without first sending me a quote - when they realized this mistake, they graciously offered that I not pay full price for the repair. One of the best customer service experiences I've had in a really long time, ESPECIALLY when it comes to Apple products... I highly recommend them!Thanks Rossmann Repair! My laptop is working great now - you guys are the best!
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L A.
10/30/2018
					My MacBook Air got dropped in a body of water and stopped turning on. After getting a consult from a different group, they referred me here as they didn't have the right parts to extract the data from my hard drive. Initial consult took maybe 5-10 minutes of waiting before they told me they would be able to extract the data and move it to a new location (which ended up being my new MacBook Pro) for $100. This was versus the $750 Apple was quoting me and they would need me to ship my laptop to them (no thanks). Initially told me it would take one day. The following day when I called to follow up, they mentioned it may take another day, mostly I believe because they were busy. After letting them know I needed my laptop for work they were able to accommodate me and get it done that same day. Overall, quick/easy/efficient/good price point. The only downside to their reputable nature is that they are quite busy. Fortunately for me, my issue was relatively straightforward. But for a more complex issue their turnaround time will likely be slower, so make sure you let them know your time frame and get a time quote in addition to your $$$ quote for your own planning. Thanks! Will definitely return (but hope I won't have to).
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Tori Ko
12/17/2020

					Rossman Repair Group saved me over $600 to repair my computer!My MacBook Pro stopped charging and I went to Apple to have it repaired. They were going to charge me a flat fee that came up to around $865 to fix whatever was wrong. Unfortunately, their “water damage indicator” was triggered and they didn’t even check to see what was wrong and instead asked for $1200 to replace the whole motherboard, which would have been almost half the price of a brand new computer and I would have lost all of my data. My boyfriend recommended I try out Rossman Repair Group before I decided to just accept paying Apple that much. He watches their repair videos on YouTube! I sent my computer in and they repaired my computer (my logic board was the issue) for $462!!! For less than half of what Apple was asking, I got my computer fixed promptly, received e-mails from a real person, and my computer works good as new!I really don’t write reviews, especially long ones, but I hope that my story and experience helps other people decide to choose this business!
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Chelsea Fowler
9/21/2019
					When all others failed, Rossmann did not!!! In January of this year a snow storm knocked out the power at my house and a very important external hard drive of mine was affected. My computer could tell that there was a drive connected but would not read it. All it was doing was making a clicking noise. I made an appointment to a chain electronics and appliance store. They took one look at it, plugged it in, and then handed it back to me telling me that there was nothing to be done to fix it. I made another appointment, this time for a local computer repair company. They had my drive for two weeks but with no luck. They then sent the drive off to a higher repair company that they work with. This company attempted to work on my hard drive for about a month. Eventually, after replacing parts and trying all that they could, they returned it to me, stating that it was lost and could not be recovered. I had given up on the drive. This drive contained all of my photography business back to 2016. Haven't lost so much, I was about to shut down my small business. My wife posted a message to some friends asking if anyone could recommend anything for me. Someone suggested Rossmann. I reached out to them and sent my drive in, not expecting anything but more disappointment. The crew of Rossmann were constantly in touch with me letting me know what was going on with my drive. After some time, they called me to tell me that it would be another month or so because they had to fix whatever the prior company had tried to do. My drive was with them for a few months that I had actually forgotten about it. One rough day at work and just getting home, I received a call from a repair company that was in my phone contacts. I figured it was some construction company wanting to offer me some home remodeling deal. When the guy on the other end told me that they had recovered my hard drive it had completely made my day so much better. I had written it off as a complete loss and Rossmann had saved it all. They set up a time with me to get online and remote connect with them to be able to see my drive in their system and review my files. I was very happy with what I was seeing. They mailed my drive back to me and even contacted me shortly after the delivery date to ensure I got the drive and was happy with it. I couldn't be more pleased. All that was lost was not actually gone and what three other tech companies could not do, Rossmann did!
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Daniel S.
8/01/2022
					Simply the email "request a quote" feature was enough for me to come here and make my first ever review. They couldn't even fix my problem due to it being a severe legacy hardware failure, but were quick, upfront and honest about it, even linking me to a work around that will allow me to recover my files and transfer them to a new device or hard drive. There is really something to be said about this quality of service, I would have stuck my logic board back in the oven like an idiot (again) potentially bricking the entire thing forever. Louis, you really know how to run a no nonsense quality business. Thank you From a former Apple fanboy.
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Sam S.
9/22/2019

					Sent my hdd for data recovery, process was simple and I was able to pre-authorize an amount. They worked on my drive within 2 days of receiving it and the total cost was literally 1/10th of the amount of another service I got a quote from. Professional, quick, affordable. Nothing to complain about.
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Andrew Hansen
3/10/2025
					I was getting an unmountable boot volume error that was just unrecoverable from. It's an old computer that had served me well. It had been SO consistent over the years I had gotten lazy with backups and was nowhere near current. I was given a quote after diagnosis for recovery of data place on a new external drive. I told them specifically what folders to aim for and as it turned out the were able to recover the entire root structure in the format I requested so I just need to copy my old document, video, picture and music files onto a new computer I purchased as a replacement once I got the bad news of its passing. What rocks is that I now have my files back. AND a new external hard drive to use as my backup and a reminder to never forget that lesson. (Can you say automatic back ups?) Thanks Kevin and crew. Oh... and they said it was easier than expected and reduced the quote to reflect the time they saved on the easier recovery. Lastly, they were kind, listened, timely for this kind if work which is very time intensive and had a very conscious "no contact" in and out process that is SO appreciated at this time. Thanks again!!!
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Wade C.
5/14/2020
					My 2020 MacBook Air did not charge anymore on either of the 2 USB-C ports. Apple was unable to fix the issue without replacing the main logic board, which of course meant I would have lost all data on the on-board SSD. The team at Rossman Repair Group was able to fix the issue significantly cheaper than Apple and most importantly I got all my data back. Rossman Repair Group is very professional and fast! I highly recommend them!
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J B
10/17/2024

					Louis Rossmann is as real as it gets man. The sheep may not be of your average sheep's color, but he's the real deal. He knows exactly what he is doing and he's the full sheep. Not half the sheep, but the full legit sheep. You can't go wrong with Louis Rossmann. Don't delay, ship your Mackbook to Rossmann Repair Group today. Get your data recovery needs, your PP3SHEEP HOT repaired, liquid damaged keyboards (including those beautiful butterfly....wait a second... I wouldn't classify those as keyboards...) screens, and all sorts of... fuses....missing a screw? Perhaps a short screw for those short holes? Rossmann Repair Group has everything you need. But seriously, this place will fix all your sheep related needs!
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Just R.
6/18/2019
					AMAZING. I talked to a few other places before coming here. The final price I paid here was half of what I was quoted at the other place, insanely FAST (a few days vs. 6-8 days) AND SO MUCH MORE CLEAR in their diagnosis and process! The Rossmann Group is the best. First, I went to Dr. Brendan's on St.Marks. My computer sat there for a while- even though they mention a 24hr diagnosis period and I called them to ask about what happened. Super poor communication at Dr.Brendan from my experience. Also their quote was around $800 and timing was 6-8 days. This all felt super wrong, and I decided I might should take the laptop somewhere else. My work depends on it! SO I had read all the awesome reviews on google and saw how involved the people at The Rossmann Group were in helping their customers. Went over there on a Sunday. As soon as I showed up the technician opened my computer and told me exactly what was wrong, immediately diagnosed and understood. No smoke and mirrors, no questions unanswered. So amazing! Even though it was a holiday weekend (ie: NYE) the problem was solved by Tuesday night and I picked up my computer Wednesday!  Highly recommend this shop! It seriously has taken a huge burden off my back as I launch my new biz in 2019. Computer problem was.... Display went out on my mac book pro after I dropped coffee near it. Other place said I would need a LCD screen replacement and a new logic board. But Rossmann Group opened the computer and  showed me that part of the cable that connects the logic board and screen was burned out. So they replaced that for around 460$. Computer works great now!
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Alexandria Jarvis
1/21/2019
					Quick fix for the hard drive stops working hardware failure on the MacBook Pro. Quick tip, it's not the drive itself but a problem on the mother board.
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Danyel Lawson
12/17/2021

					Absolute miracle workers. I dropped off an 8tb hard drive that had fallen into a BUCKET OF BLEACH and they did the impossible. Look no further than this place
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Robert
7/17/2022
					My (2018) Macbook pro's touchbar was not working, it would show the display but couldn't register touches. I initially contacted Apple and they quoted me $700 for the repair. I brought it to Rossmann on a Saturday and the guy at the front desk opened it up and tried cleaning the touchbar cable for me and said if that fixed the problem, it would be free. It did not fix the problem and they gave me a quote of $300 and said it would take until around Wednesday. I had to leave town on Tuesday and they said they would be able to ship it to me once it was repaired. On Tuesday morning, I got an email saying the repair was complete and I was able to pick it up before I left. It has been around 3 weeks since and I've had no problems with the touchbar. Highly recommend! They saved me $400 and the employees were super friendly
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Shance L.
3/21/2021
					Trust the reviews. This place has great customer service, honest pricing and amazing turnaround time. Water spilled on my laptop unbeknownst to me and sat for days. It wouldn't turn on nor charge. I opened it up to find water w/ rust and corrosion and immediately made a Genius Bar appointment then scoured the internet for other solutions since I hadn't backed up my stuff, ever, and didn't want to lose anything. Found the YouTube page much like many others and got an email quote. The next day I took the hour and a half drive because the reviews seemed consistent and I didn't want to hear the bad news I knew I'd get from Apple. Got a brief diagnosis when I got there and later on that night they called and told me it would be an easy fix. Went over pricing with me every step of the way. I had to get a new keyboard, battery and something else I'm not remembering. Total repair cost w/ tax: $598. Dropped off Friday 12/04 for repairs. Picked up Monday 12/07 fixed. Highly recommend for water damage issues.
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Danielle M.
12/08/2020

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!

failed usb drive during data recovery service

Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!

Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..

on site hard drive data recovery service

We can do clean room data recovery on premises when necessary.

Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

Mail-In Repair Service

Call or Visit Us

(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

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Common Questions

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

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