Phone No:  (347) 552-2258
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Sandisk Extreme Portable SSD Data Recovery Service in Austin

SanDisk Extreme Pro and Extreme Portable SSDs were sold promising durability and compact design. However, widespread failures have left many users stuck without their data.  At Rossmann Repair Group, we specialize in retrieving data from failing or unresponsive SanDisk Extreme Pro SSDs, using advanced tools and techniques to address the challenges posed by these horribly manufactured products.


SanDisk Extreme Pro SSD Data Recovery Services

Why Are SanDisk Extreme Pro SSDs Failing?

Simply put; they're made like crap. Attingo's photos tell the story. Sandisk has never taken accountability for the horrific manufacturing on these SSDs and should not be trusted until they take accountability. Thank you to Markus Häfele for his exceptional work in detailing the horrific quality of these products so consumers know to avoid them!

Why Are SanDisk Extreme Pro SSDs so popular?

Once vendors realized these drives were ticking time bombs they put them on sale to get rid of them.

Affiliate marketing allows news sites & blogs to make money each time a customer buys something they advertised on their blog. When the prices were lowered, many unethical blogs & news websites started promoting these defective products to make affiliate revenue.

Example: CNET, Cult of Mac,The Inventory. The Inventory published their suggestion months after numerous lawsuits came out against Sandisk for this class of products, and Cult of Mac's Ed Hardy admits he didn't even use the device in his recommendation!!

"I haven’t tested the SanDisk 4TB Extreme Portable SSD, but I have used many SanDisk products over the decades. The company built a reputation for quality products that, in my experience, it deserves."

Oftentimes, the tech press is not only not your friend; they are your enemy, actively profiting by recommending you junk if they'll get a few bucks of affiliate revenue out of it. I am sorry they did this to you; and I am sorry you're paying the price for it.

How Sandisk Extreme Pro drives die:

SanDisk Extreme Pro and related models, such as the SanDisk Extreme Portable and WD My Passport SSDs, have been reported to experience sudden failure, such as:

  • Data Wiping Without Warning: Drives may erase all stored data without rhyme or reason, making the SSD unreadable.
  • File System Corruption: Operating systems fail to recognize the drive, & data management tools like disk utility report unallocated or unformatted partitions
  • Hardware Design Flaws: Engineering issues, such as oversized components and weak soldering, can cause physical disconnections on the board, leading to intermittent or total failures.

Models in the SanDisk Extreme Pro SSD Family

Failures have been found in the following models:

  • SanDisk Extreme Portable (SDSSDE61 Series):
    • SDSSDE61-4T00 (4TB)
    • SDSSDE61-2T00 (2TB)
  • SanDisk Extreme Pro Portable (SDSSDE81 Series):
    • SDSSDE81-4T00 (4TB)
    • SDSSDE81-2T00 (2TB)
    • SDSSDE81-1T00 (1TB)
  • WD My Passport SSD (WDBAGF Series):

If you own one of these SSDs and have experienced data loss, our team can help.

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Watch a Real SSD data Recovery Service below!

Why Choose Rossmann Repair Group?

  • Highly experienced Circuit Board Repair: The issues facing the Sandisk Extreme Portable SSD are often physical hardware issues. We've specialized in circuit board repair for a decade before we set up our data recovery lab, so our technicians are well equipped to this specific type of data recovery.
  • Industry-Leading Tools: The PC3000 Portable PRO tool is the cream of the crop when it comes to data recovery technology, enabling success where others fail.
  • Expert Knowledge: Our technicians are highly experienced in dealing with the challenges inherent in recovering these SSDs, ensuring the best chance of retrieving your data.
  • Techs who live, eat, breathe data recovery: When 6:59 PM strikes the clock, we're not running to our cars to go home. Chris' nose is buried in a book or a microscope working on some random drive - even if it's one of his own, just to learn more. This isn't a job for us; it's a livelihood! We love what we do & we love learning more. This will make itself clear in every element of the interaction.

Challenges in Recovering Data From SanDisk Extreme Pro SSDs

Recovering data from these drives requires advanced expertise due to several key factors:

  • Firmware Complexity: Faulty firmware can cause the SSD to disconnect randomly or fail to initialize entirely. This requires precise firmware manipulation and updates during recovery.
  • Hardware Weaknesses: Physical design flaws like poorly soldered components and inadequate epoxy reinforcement lead to broken solder joints. These defects require micro-soldering repairs that not all data recovery facilities have.
  • Encrypted File Systems: Many of these drives use hardware encryption. If the drive becomes unresponsive, recovering encrypted data involves decrypting key sectors which can require expensive proprietary tools and expertise.

What Sets Rossmann Repair Group Apart?

At Rossmann Repair Group, we offer unmatched expertise in recovering data from SanDisk Extreme Pro SSDs:

  • Cutting-Edge Tools: Our lab is equipped with the latest recovery tools, including PC-3000 and micro-soldering stations, to address both software and hardware failures.
  • Firmware Recovery: We use specialized equipment to repair or bypass corrupted firmware, restoring access to the drive.
  • Experienced Team: Our technicians are highly skilled in recovering encrypted and unencrypted data from severely damaged drives.
  • Proven Success: We’ve recovered data from many SanDisk SSDs, even in cases where others said recovery was impossible. 

Contact Rossmann Repair Group Today

If you’ve experienced data loss with a SanDisk Extreme Pro SSD, don’t wait. Attempting DIY recovery methods can cause further damage and reduce the chances of successful recovery. Contact Rossmann Repair Group today to get started on your recovery process.

Models We Specialize In:

  • SanDisk Extreme Pro Portable SSD (1TB, 2TB, 4TB)
  • SanDisk Extreme Portable SSD
  • WD My Passport SSD

We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives
Liquid damaged iPhones
Physically damaged USB flash drives
SD & microSD cards
WD MyPassport
Desktop Hard Drives
External Hard Drives
USB Hard Drives
RAID configurations
SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.
hard drives

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.
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SD cards and micro sd cards

SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery
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cellphone data recovery

CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.
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ssd card data recovery

SSDs

$300-$2000 depending on extent of damage
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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks. 

My Mac Book Air was damaged by a water spill. I turned it on briefly, then it shut down and it would not boot up again. Knowing how damaging a liquid spill can be on a Mac Book, I reluctantly took it to the Apple Store to assess the damage. I was told at the Apple store that it would cost me at least $750.00 to have the hard drive replaced and that would be my only option. I was also encouraged to purchase a new one rather than putting that much money into it. I did not want to spend that kind of money so I went home feeling like all was lost. A local business near my home in West Chester Ohio highly recommended the Rossmann Repair Group in New York City. Reluctantly, I packed it up and sent it to this company after researching it online. I also called and talked to the owner describing the problem. He was very professional and personable. Within two weeks, I received a reply back from the owner through their website letting me know they had completed their assessment. I called again and spoke to the owner because there was no charge on the invoice. The owner said to me, "All we needed to do was an ultra-sonic cleaning, we cleaned a bit of gunk out of it and we don't feel like we should charge you anything". I was absolutely amazed at the integrity of this man and this company. He could have charged me hundreds of dollars for a repair, I would never have known. I HIGHLY recommend this company. It is rare that you find that level of honesty and integrity in a company. My laptop was cleaned and is now working like it were brand new. (see the photo below) All I paid this company was for shipping to return it back to me. Again, I would highly recommend this company. The Apple store will no longer be my first stop for issues concerning any of my Apple products. This guy and his company are the real deal.
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M.A. H. Avatar
M.A. H.
2/10/2019
Unfortunately, they weren't able to help with our specific issue but they were great to speak with over the phone. They were responsive, went above and beyond to answer our question and provide advice/consulting on our issue. While at the end of the day we received the same answer as other vendors we talked to (our data would not be recoverable) they were the only one who took the time to give us a detailed understanding of why and what the limitations were of recovering data from a device after it had been factory reset.
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Shawn Lehner Avatar
Shawn Lehner
12/17/2020
5 star ratingTure Life Savers. TLDR; Don't waste your time with other repair services. Do yourself a favor and just take your machine to Rossmann Repair. You won't regret it. *Full Disclosure* - My repair was completed at the NY store, right before the cut-off for NY repairs (Dec 22). So this review will be for my experience at the old shop. However, Louis recently posted a Youtube video stating that most of the NY team has moved to Texas with him so, rest assured - you will get the same quality service. I've been following Louis and Rossmann Repair on Youtube for probably 3+ years so when my 27" iMac crashed, I knew exactly where to take it. I called Apple support first, just to check to see if they could do anything for me - but as expected - they were useless, and told me it would be better to buy a new machine since my computer was purchased in 2015 and was out of the supported repair window (of course they would). They recommended a few 3rd Party "Apple-Endorsed" repair shops in NYC that MIGHT be able to help me, but since the issue sounded complicated - they gave me a pretty bleak prediction. I preceded to call around to the 3 shops Apple recommended just to be thorough; 1 wouldn't take my machine, another one required a $150 down payment just to drop my machine off, and the other was closed. The one shop that did say they would take my machine was very short over the phone and provided ZERO assurance that they would be to fix the problems after explaining the issues - also note, I am fairly computer/tech literate and explained the issues very thoroughly - and yet, they still provided no indication of being able to help beyond: "Yeah well, bring it in and we'll let you know." That's when I knew: Louis - with his outlook for consumers - and Rossmann repair, was the only route to take. I called Rossmann the second I got off the phone with the other quack repair shops and within 5 Minutes of talking, they were concise, confident, and thorough with the steps and timeline required to fix my machine and retrieve my data; It was a no-brainer. Truly a night-and-day experience. I brought my iMac the next day. One week after I brought my machine, they followed up with a call confirming the issue (per the diagnosis) and asked me how I wanted to proceed - outlining costs, time frames, and our next check-in. A week later they told me they successfully retrieved my data (from the failing HD in my machine) and asked if I wanted to resume with the repair to regain full functionality of my machine or if the data retrieval was enough - BEFORE ANY CHARGES OR ADDITIONAL PROCEDURES; of course, I consented. One week following that, my machine was fully fixed, and an external hard drive containing 15 years worth of data, memories, and work was waiting for me to pick up. And here I am, typing this review on it now - it works flawlessly. No bullshit, no hassle, and EXTREMELY reasonably priced for the amount of work and time spent on my machine. Hopefully, I never have to send another machine to Rossmann repair but, if I need to, you'll be my go-to 100% of the time. Louis, my deepest thank you for all that you do; for your customers, for the community, and in the fight for the right to repair. And to the team at Rossmann, thank you for being patient, thorough, and supportive for when people's lives crash because of the technology we are all now beholden to. And a special thanks to Orhan (the main tech I was in contact with) - you're a lifesaver, thank you. All the best to Rossmann and their move to Austin. Texas, you got yourselves a good one.
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Ross P. Avatar
Ross P.
1/07/2023
Amazing staff. Super helpful. Brought in a drive to be recovered. Other places will recover files often times renaming the files in the process. Rossmann group was able to keep the files and the names. Above and beyond grateful.
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Tony Schmidt Avatar
Tony Schmidt
4/11/2024
I was referred to this company via a friend who I trust undoubtedly in tech. So, I knew they had to be good.....and they were! Their process is exactly what is shared online. The team was very responsive, accommodating and helpful. I couldn't be happier to receive all my lost work/data back again. I appreciate Rossmann being such an honest and trustworthy tech company which you don't see too often because most tech/data recovery companies will use your loss for their financial gain...Rossmann doesn't regulate like this. To those who are looking for data recovery services/repair, I highly, highly recommend this company.
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Diandra Renee Avatar
Diandra Renee
1/17/2025
5 star ratingI have a 2016 15" MacBook Pro with touch bar, which crashed randomly and wouldn't restart. I tried a bunch of things over next couple of days but no dice. Figured it was dead.Took it to Apple Store (W 14th St). Their Genius took it apart in a back room and told me the logic board is dead and quoted $678 to fix it, with loss of all data.I went to Rossmann nearby to ask about data recovery (having researched various options and finding lots of recommendations for this place). The guy at the front desk took it apart in front of me and found the issue in 10 seconds. A small screw had become dislodged and was wedged between two components on the board. Worked fine after removing that.No cost (I gave the guy a tip).Amazing.Added bonus: my faith in humanity is renewed. (My faith in Apple is much reduced)Can't recommend this place enough.
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Daniel P. Avatar
Daniel P.
4/04/2022
Love it .... they are so nice always helpful... i was struggling looking for some hard drive repair...finally found them thank god ..thank you guys for everything
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Fabiola Paredes Avatar
Fabiola Paredes
12/17/2021
5 star ratingLouis Rossmann is as real as it gets man. The sheep may not be of your average sheep's color, but he's the real deal. He knows exactly what he is doing and he's the full sheep. Not half the sheep, but the full legit sheep. You can't go wrong with Louis Rossmann. Don't delay, ship your Mackbook to Rossmann Repair Group today. Get your data recovery needs, your PP3SHEEP HOT repaired, liquid damaged keyboards (including those beautiful butterfly....wait a second... I wouldn't classify those as keyboards...) screens, and all sorts of... fuses....missing a screw? Perhaps a short screw for those short holes? Rossmann Repair Group has everything you need. But seriously, this place will fix all your sheep related needs!
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Just R. Avatar
Just R.
6/18/2019
5 star ratingI traveled two and a half hours each way to take my laptop in to Rossmann Repair Group because I was so impressed with the skill and expertise displayed in Louis Rossmann's YouTube channel (in addition to its hilariousness and occasionally brilliant wit and wisdom). It was important to me to go to a repair store that I had trust and confidence in.Louis and his colleagues were extraordinarily diligent, professional, thorough, transparent and went far above and beyond what was necessary and greatly exceeded my expectations. This was literally the best customer service experience I can remember by far. I would recommend Rossmann Repair Group to anyone without reservations. Louis and his colleagues are also among the most uncompromisingly ethical professionals I've ever met - as another reviewer pointed out, they literally invest huge amounts of uncompensated time to educate customers on how systematically faulty MacBooks are despite having a business model reliant on people continuing to buy them.Seriously, if you care about your computer, time, money, data, etc., I wouldn't risk going anywhere else for MacBook repair.
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Samantha G. Avatar
Samantha G.
8/10/2019
Great company. I send an e-mail asking if they take international repairs for an MBP 2017. Since the international shipping and handling would be a huge chunk of the bill they suggested some data recovery tricks i had not tried yet (lifeboat connector). Using their suggestions I managed to recover the data on my own. Obviously their advice was priceless. All the rumors are true, these guys are legends. Thanks!
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Peter Bosgraaf Avatar
Peter Bosgraaf
5/05/2024
Apple should thanks them.Apple should move them to a better location, bigger place and properly give them the tools and resources so that they can be at 110%Cant stand Apple products but it is great to have people that can put sweat and tears to give you top level services even when they are being held down by corporations like Apple.You can rest asure they will try everything to have your Apple product see the light of day again.100% recommend this place. But I also recommend to stop spend money on Apple if they keep sticking to you.Best place to recover your DataMy 2 cents.Salvador Pelaez
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Salvador Peláez Avatar
Salvador Peláez
9/21/2019
5 star ratingWow, let me say, I am so glad Geek Squad led me to Rossmann Repair Group. Went to Apple initially who told me it would be $500 to repair my mac, that I would most likely lose all my data and they also would not tell me what was wrong (I get it, there are legal reasons, whatever). I sent it here, they gave me a free estimate and actually told me what was wrong, (transparency for the win!), AND WAY cheaper by the way!! Low and behold, I received my mac within two days of it being repaired and I did not lose ANY DATA!! It is as good as new! I am absolutely so happy with this service and I definitely will be recommending this to others. Job well done, thank you!
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Hope M. Avatar
Hope M.
10/08/2021
I was referred to Rossmann Repair Group by a friend whose dad swears by the shop. After my Macbook Pro crashed and Mikey's Hookup in Brooklyn quoted me $511 to fix it and recover my data (plus a $90 diagnostic fee), I was desperate for a second opinion. Enter: Rossman Repair Group, who was able to get the job done for $250. What's more, the guys accidentally fixed my computer without first sending me a quote - when they realized this mistake, they graciously offered that I not pay full price for the repair. One of the best customer service experiences I've had in a really long time, ESPECIALLY when it comes to Apple products... I highly recommend them! Thanks Rossmann Repair! My laptop is working great now - you guys are the best!
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L A.
10/30/2018
5 star ratingI consulted Rossmann Repair Group for data recovery services. A new IT client was recently referred to me, because his main computer crashed and his business database went offline as a result. It turned out that the computer crashed because its main storage, a 500 GB Solid State Hybrid Drive, failed. That part was easy - replace it with a new 1 TB SSD and reinstall Windows along with the software he uses. However, the data on the SSHD was critical and would have meant serious problems for his business if he didn't get that back. That's where Rossmann Repair Group came in. I was already familiar with them given Louis Rossmann is one of my many subscriptions on YouTube, so I figured giving their Data Recovery Services a try. This proved to be a very wise choice! They identified exactly why the drive failed, and they recovered the data in expedited fashion. My client was very pleased. Keep up the good vibes!
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Shomari Hohn Avatar
Shomari Hohn
12/17/2020
These guys deserve TEN stars. My mother's Mac Air died on a vacation to NYC. Well, we thought it died. Her bag was lost at JFK and the charger was packed (dumb, yes, but there was a major snowstorm and she slept not at all waiting to find out whether or not her flight was canceled). She had important files not backed up. Yes, dumb. But she's 78 and a lawyer 52 years. A lawyer with secretaries who used to do all that stuff. And she is not computer-savvy beyond the bare minimum needed to email and compose documents. She bought a charger at UES Apple (the one on Madison in the 70s). The computer would not charge above 1%. My friend in IT recommended this place. He says it is the ONLY place other than Apple he will allow to touch his many devices, as an Apple consumer since the 1980s. I called Rossman at noon, from the March For Our Lives, and they said they would take a look at it. But before that, I emailed. Sure enough, there was an email back to my mother (she didn't see it). I told them my friend thought the port was corroded and that might be why it would not (the light) turn green or orange. So I trek back to the UES from the UWS to retrieve the computer. Trains a mess. Two hours later I arrived at Rossman and found three others waiting in the tiny store. It's not that small but typical for the area, narrow storefront and a deep space with workspace in the rear. The man took the computer and then charged with his own charger. Voila! All that stress and it turns out the computer is FINE but that Apple sold us a defective charger. Mom never tested it in the store, having no reason to believe Apple would sell a lemon. (Yuk yuk.) The man (whose name I wish I had asked for as we hung out over an hour) transferred her hard drive onto a little metal thing for 40 bucks. Also, Mom's machine is in very good shape, though she needs a new battery at some point. He does not recommend that she buys a new Air, which she was prepared to do. Otherwise, her device is healthy. Quite remarkable for a 2012 that gets heavy usage. Even at work, she uses her Air not a desktop at the firm. We then talked a lot about old vs new Airs and MacBook Pros. My Pro is from 2015, November. He says NEVER to get rid of this device, just to fix it when it gets old, and that the new MacBook Pros suck. He even expects a class action suit to arise as a result of the hybrid of solid state and movable parts. The new Airs are also not great. If they die and you haven't backed anything up, you are screwed. There is NO WAY to retrieve files without making the machine functional. That's because there is no removable hard drive. He's not impressed with the new products and says the best Pro eve made is the one I own (a gift from a dear friend who knew my 2011 MacBook Pro was on last legs). I am a customer for life and when my 2015 Pro begins to age, I'm taking it here. They also sell refurbished Mac Air/Pro and I would trust anything they had fixed and deemed fit to sell. Everyone is so nice. A lot of people came in and the Saturday hours were 12 to 4. A frazzled young woman came in at 4:10 pm and asked if they were closed. "Yes and no," my repairman told her. I love this place and encourage all Apple people to patronize them. The juice place down the street is quite good (a few doors down) and the prices lower than Juice Press and the like (except for the Acai bowls). But they don't have real milk. Just that soy/almond garbage. It's not far from Veselka and the Immigrant Bar. And St. Marks. THANK YOU, ROSSMAN!
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Victoria O. Avatar
Victoria O.
3/25/2018

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!
failed usb drive during data recovery service
Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!
unstick heads - data recovery austin
Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..
on site hard drive data recovery service
We can do clean room data recovery on premises when necessary.
inspecting 6 head stack donor drive
Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

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Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
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Rossmann Repair Group Inc 2410 San Antonio Street,
Austin, TX 78705
(347) 552-2258

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Monday-Friday – 11 AM to 7 PM

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