Privacy Policy

Last updated: August 6th, 2024. This was updated to replace the nonsensical boilerplate privacy policy that 99.9% of the internet uses. The old one wasn't bad, but I want to be more explicit in my explanation of how we do business.

Rossmann Repair Group ("us", "we", or "our") operates the Rossmann Repair Group website (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing you service. We need to know who you are so we can call or email or text you when your repair is done. You are free to not leave a name and number, but by doing so we have no way to contact you when your repair is done, and might require full payment upfront since I have a far reduced confidence in you coming back to pay your bill(no offense I'm a privacy advocate too but business is business my friend!) This means three things:

1. Without providing a phone number, email, or name, we have no way to provide you with an estimate.
2. Without providing a phone number, email, or name, we have no way to tell you when the estimate is complete.
3. Without providing a phone number, email, or name, we have no way to communicate any complications regarding repair(estimates are "estimates" and are subject to change: however, if they do change, you reserve the right to say "nevermind give me this back I don't want to fix it with you anymore" without paying, for anything besides lab data recoveries for which a non-refundable deposit was already negotiated in explicit terms beforehand.)
4. Without providing a phone number, email, or name, you will have to repeatedly re-visit the store in order to figure out whether your repair or data recovery is complete, which is your responsibility.
5. Without providing a phone number, email, or name, you have forfeited any liability or responsibility on our part for informing you that your repair is complete.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://rossmanngroup.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Information") may include, but is not limited to:

• Name
• Email address
• Telephone number
• Address

Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. This information is not sold, nor does it contain anything that could even remotely come close to personally identifying you. This is used for google analytics so we can see if people are finding our site, and how they are finding our site, so that we may continue to compete with competitors that pay insane amounts for advertising which allows them to rip you off with impunity. If you object to this practice, we strongly suggest you blocking cookies, or using a browser like librewolf or brave with all privacy protections turned on by default, as well as plugins like ublock origin that make the internet usable again.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If  you do not accept cookies, you will not be able to sign in on boards.rossmanngroup.com to post questions, and you will not be able to place orders on store.rossmanngroup.com - cookies are the foundation of what allows us to use these websites, but we collect the bare minimum I know how to collect as a board repairperson setting up a website so that you can post on the forum & we can process your order.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. aka I have a friend who helps me do white hat SEO who logs in and checks google analytics from time to time to see if I am doing a good job at ranking.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. To be clear, rossmanngroup.com can be used with cookies turned off, all anti-fingerprint/tracking blocking/adblock on with max settings & still work. boards.rossmanngroup.com will still work to VIEW the site & search even with all of these features enabled. Only thing you cannot do otherwise is order off the store or post on the forum. 

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.