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Louis Rossmann’s rants, tips, and ideas on the laptop repair industry.
Fixing a MacBook Pro with No Backlight in Austin

What's wrong with this MacBook? This customer sent in their MacBook Pro to our store in New York City for our logic board repair service because it had no light on the screen. When we shine a light through the back of the screen, we see an image. That means that this machine is displaying […]

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Fixing a MacBook Pro that doesn't turn on

What's wrong with this MacBook? This customer sent in their MacBook Pro to our store in New York City for our logic board repair service because it wasn't turning on. The customer had attempted to replace their own keyboard and clean off their motherboard. How do we fix this issue? Initial Diagnosis First, we start […]

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Why does this A1398 MacBook Pro have no Backlight?

What's Wrong With This MacBook? This customer sent in their MacBook Pro to our store in New York City for our logic board repair service because it has no backlight on the screen. It appears to have some liquid damage. How can we fix the issue? Initial Diagnosis The first thing we do with this […]

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Repairing a MacBook with broken USB ports in Austin

What's wrong with this MacBook? This customer sent in their MacBook Pro to our store in New York City for our logic board repair service because the USB ports weren't working. Before starting the repair, we needed to figure out exactly what was wrong with the machine. We started off by booting the machine into […]

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Repairing a MacBook Air that doesn't turn on after liquid damage

What's wrong with this MacBook? This customer sent in their MacBook Air to our store in New York City for our logic board repair service because it didn't turn on after liquid was spilled on it. It is not pulling any power from the DC power supply, and the fan does not spin. How can […]

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Macbook logic board repair case - power cycling due to PP5V_S4 short

One of the things I've taken pride in for many years is doing Macbook logic board repair at our store in Manhattan, rather than sending it out to another company like was done eras ago. You can see a video of that below. Here, we had a machine that was missing PPBUS_G3H, and PP3V42_G3H. PP3V42_G3H […]

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Retina Macbook Pro Repair - we're ready for it!

The Retina Macbook Pro is not a simple machine to repair. The Retina Macbook Pro is touted as being an unrepairable laptop. We don't think it's unrepairable, but it certainly is a pain in the ass! Today I'd like to go over a few common issues that repair shops will face when working on a […]

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Adhesives for sale.

There are no fewer holy wars in the repair community than in regards to adhesives. Which is precisely why I am trolling and saying - this is the best. Use it for damn near everything. https://www.rossmanngroup.com/shop/product-category/adhesives/

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We've never paid for sex, facebook likes, or reviews.

When checking businesses on Yelp!, look at the ratio of reviews to filtered reviews. If you see 50 reviews and 200 filtered, that's sketchy. If you see 50 reviews and 10 filtered, it's kosher. One of the few things I will brag about in our favor is the genuine nature of our reputation. Knock on […]

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