Clean Room Hard Drive Data Recovery Service in Austin

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (143 reviews)

Welcome to Rossmann Repair Group, where we offer unparalleled hard drive data recovery services right here in Austin. We understand the value of your data, and our mission is to retrieve what you’ve lost with precision and care. Whether it’s a simple recovery or requires a serious clean room, lab environment, we can solve your problem on premises!

Free Estimate Mail-In Service

Why Rossmann Repair?

Many companies have nice expensive websites & ad campaigns to promote their data recovery services, only to outsource the job somewhere else. Worse even is when they try using a $50 software package to do the job that you could’ve done yourself, making the drive worse & less recoverable in the process. Here in our Austin lab, we do all of our own lab data recovery, from basic $100 recoveries to $2000+ recoveries requiring specialized lab equipment. Small jobs are handled economically, while difficult jobs are handled with the right equipment & expertise. Our dedicated local lab is where advanced technology meets hands-on experience, ensuring that your data recovery is handled with the precision & care.

We stand out from ordinary computer repair shops by leveraging our top-tier equipment like the Purair VLF-48 for clean environment head swaps & the ACELAB PC3000, operated by skilled technicians, for the most challenging data recoveries. With additional high-performance tools from Rusolut, Deepspar, & more. Above all, we do not pay for advertising or affiliate commissions, allowing us to keep our prices low! Our best advertising are our hundreds of thousands of happy customers who have been spreading the word about us for the past fifteen years.

Local, On-Site Recovery: All recoveries are performed at our Austin lab, ensuring your data never leaves the city.
Transparent Pricing: We provide free estimates and transparent pricing, so you know what to expect without any surprises.
No Expensive Ad Campaigns: Our company uses 100% grassroots, organic advertising - no pay per click ads, no affiliate programs, meaning we do not have expensive advertising costs we must pass onto you. For the level of expertise we offer, you won't find a lower price.
High Success Rates: Leveraging advanced techniques and our state-of-the-art equipment, our success rates are among the best in the industry.
Direct Communication: You’ll speak directly with the specialists handling your case, ensuring personal and attentive service.
Top rated: We are the best rated repair shop in our class on Google maps. This was the result of 15 years of dedication to our craft & our customers.

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Watch a Real Data Recovery Service below!

We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives

Liquid damaged iPhones

Physically damaged USB flash drives

SD & microSD cards

WD MyPassport

Desktop Hard Drives

External Hard Drives

USB Hard Drives

RAID configurations

SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.

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SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery

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CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.

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SSDs

$300-$1500 depending on extent of damage

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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks.

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I used their mail-in service and followed their simple instructions on how to send it it. First fill out a form, then you get a ticket number and write it... read moreI used their mail-in service and followed their simple instructions on how to send it it. First fill out a form, then you get a ticket number and write it down and put it in the box you ship the device in. Few days later from delivery I got an email indicating diagnosis was beginning. 2 days later I got a full quote and was fairly priced, and was accurate on what their website had stated it possibly could total up to be. 2 days later, it's completed and shipped out Rather spending 600+ for a new board from Apple, with no possibility of data recovery, I got to keep the same board, retain my data, and was done cheaper in the same amount of time it would have taken to do their mail in service which is what the Apple store would have done. Amazing how I went from a MacBook that was completely dead, no signs of power going through tthe board, to a smooth running as good as new Mac. Highly recommend their services and his YouTube channel. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCn1fn_x2Xx9MVGIwfe6zsMqTAFnS45pUh_RASRQbA=s240-c-c0x00000000-cc-rp-mo-br100" alt="Josue Montalvo Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Josue Montalvo
4/17/2022

What a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at... read moreWhat a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at my old photos. Thank you so much! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2180.png" alt="Libby J. Justus Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Libby J. Justus
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">These guys saved my life. Nowhere else in NYC would even attempt to repair my water-damaged laptop while trying to preserve the invaluable data on it. Rossman executed flawlessly, and... read moreThese guys saved my life. Nowhere else in NYC would even attempt to repair my water-damaged laptop while trying to preserve the invaluable data on it. Rossman executed flawlessly, and even charged me $250 LESS than the original estimate. I won't even consider taking my computer anywhere else from now on, and you shouldn't either. Ultimate no brainer. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/4SiDIyUl1y7nHsXCmBzMqQ/60s.jpg" alt="Christopher S. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Christopher S.
1/10/2021

Amazing technician, I believe the best in Apple repair in the country even better than Apple with the tools and facility they can get of course, Apple makes many problems... read moreAmazing technician, I believe the best in Apple repair in the country even better than Apple with the tools and facility they can get of course, Apple makes many problems for third party repair shops. I have learned a lot from his videos and from Jessa Jones at iPad Rehab in Rochester NY. I look forward in learning more from them all. Aside from being great technicians they are very honest which is a good relief from anyone that want's to get anything repaired. I look forward to visiting NYC one day and stopping by the shop and thank him in person. They have also fixed my laptop where I am writing this response on and gave me tips on my external hard drive which is now also up and working! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2131.png" alt="Tony Trilex Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Tony Trilex
12/17/2021

I teach at a gifted school and am dependent on a sturdy 7-year-old MacBook Pro purchased with a parents association grant. I use it for lecture, lessons, student presentations and... read moreI teach at a gifted school and am dependent on a sturdy 7-year-old MacBook Pro purchased with a parents association grant. I use it for lecture, lessons, student presentations and all of my grading and internet at school. I had dropped the computer and it would not charge afterward. I called apple and they abandoned me. Their authorized repair people referred me to Louis before they abandoned me too. I showed up late on a Tuesday at his store frantic and worn out because this is my busiest time of the academic year. Frightened I would have to leave the computer there, Louis overheard me explaining I didn’t want the hard drive accidentally wiped and proceeded to start to analyze the problem. Then he gingerly opened up my tired computer and hooked power up from the inside, determined it was fixable and had some jolly guy in the back room hammer out the case for me while I waited. Then he put it all back together better than Humpty Dumpty and sent me on my way. I kept asking to pay him and he kept saying I could leave a tip if I wanted. I left a modest tip and thanked him and his really nice staff a few more times. I have never met anyone like this man. Yes Louis Rossmann is a true genius, unlike the misnomer coveted by apple technicians who are demeaning and often ineffective. Louis is talented, patient, and kind. And he’s a good teacher too. He treated my computer like it was a person and he treated me with dignity for wanting to rescue it. I hope he does well in his business. He seems happy but it bothers me that he says people are not quick to thank him. I wish more people knew the joys of being in the presence of his greatness and leaving so relieved you have your computer back that the rainstorm outside that night doesn’t annoy you. Thank you Louis, and I wish you deep happiness in your life. Keep up the greatness. If you ever need anything let me know. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1558396800_412.jpg" alt="Maria Nedwidek Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Maria Nedwidek
5/21/2019

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">World-class Mac repair service. If you want it done right and fast, this is the shop. Rossmann Repair had my damaged Macbook Pro screen replaced and ready for pick up... read moreWorld-class Mac repair service. If you want it done right and fast, this is the shop. Rossmann Repair had my damaged Macbook Pro screen replaced and ready for pick up less than six hours after drop off. Prior to that, I had spilled a cup of tea on another laptop- they successfully retrieved all data. Their quiet, friendly efficiency is very much appreciated pandemic or not. Great guys and gals. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCmqY0D3iXc2g7lzvMT5xHfSSYUHRkYFeOphFAkMaQ=s240-c-c0x00000000-cc-rp-mo-ba2-br100" alt="Ron Link Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Ron Link
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked... read moreMy USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no". I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data. Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCmmiBtHuxqXArv8gA5F1HFi2WrCzm571d2CCtEfiEk=s240-c-c0x00000000-cc-rp-mo-br100" alt="Christopher Waltham Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Christopher Waltham
12/17/2020

These guys were super helpful. They did a data transfer for me from a dead 2011 Mac Air to a 2TB external hard drive. They literally made a clone of... read moreThese guys were super helpful. They did a data transfer for me from a dead 2011 Mac Air to a 2TB external hard drive. They literally made a clone of my hard drive for only $100. Now when I plug in the external to my new laptop, it's like a beautiful little USB of my entire old computer! So great. Apple Genius Bar WILL NOT do this data transfer for you. They only work on your computer if you can turn it on. Totally useless if your logic board is dead. The Rossman Group are real tech geniuses. They take off the back and do the manual work of examining the physical parts. Definitely go here instead of a brand name store. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1548028800_733.jpg" alt="Katie Stuller Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Katie Stuller
1/21/2019

I sent in an external hard drive that bricked on me. Its a drive I plug in once a year, dump phone videos, photos, and then back on the shelf... read moreI sent in an external hard drive that bricked on me. Its a drive I plug in once a year, dump phone videos, photos, and then back on the shelf til next year. This year I went to free up some space and found the drive wouldn't respond. It had the first 10 years of my daughter growing up and I was freaking out. I had almost accepted they were gone until a friend at work mentioned RRG. I crossed my fingers and sent in the drive, not expecting good news (or some astronomical fee that would force me to put a price on those memories). Instead I got a call a few days after mailing saying not only could they repair the drive, but for a fraction of the cost I was expecting. 10/10 would recommend to anyone needing any services they provide. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2200.png" alt="Jason Burzynski (Baker) Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Jason Burzynski (Baker)
12/17/2021

They got our data out of a waterlogged phone after other labs failed. 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1660694400_1046.png" alt="Ezra Shapiro Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Ezra Shapiro
8/17/2022

My client went to a Genius bar and was told he needed a new logic board and it was going to be about 800 dollars. I sent it to Rossmann... read moreMy client went to a Genius bar and was told he needed a new logic board and it was going to be about 800 dollars. I sent it to Rossmann and they got it fixed for almost a quarter of the Genius Bar price and on top of that my client's data was saved as they were able to repair the board. They did a fantastic job. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1516492800_788.jpg" alt="Jeffrey Wheeler Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Jeffrey Wheeler
1/21/2018

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Phenomenal repair shop! My moms Macbook pro 16 with coffee spills was pretty much done for, we were heart broken so much money down the drain, luckily my brother stumbled... read morePhenomenal repair shop! My moms Macbook pro 16 with coffee spills was pretty much done for, we were heart broken so much money down the drain, luckily my brother stumbled upon this shop online. They live in Chicago, mind you they took a hige leap of faith to mail it in. Long srory short they fixed it at a fraction of what it would cost -600 bucks! For coffee spills they usually switch mother boards ect and you get a bill similar to the price of the computer. They are super transparent about the process. In todays age very few places you can blindly trust, and why i would highly recommend Rossmans to any one around the country, they literally saved my mom from a $2800 loss, so happy! Months down the line im trying to swap out my hard drive in my 21.5 imac and finding the right tape is tricky. Ive heard heaps of horror story of screens falling off in the middle of the night... Any hoot i called them up and asked them for the info, they not only ready helped me over the phone, they also went ahead and gave me there supplier for the adhesive im looking for! This goes to show what an amazing store this is! Thanks guys you rock! read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCnHr9_k0E5lXSL0Nuq3QK71Gh6-uEC-Rq1TICoj0j0=s240-c-c0x00000000-cc-rp-mo-ba3-br100" alt="PhilosophiseIt Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />PhilosophiseIt
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked... read moreMy USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no".

I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data.

Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/514f6997a318/assets/img/default_avatars/user_60_square.png" alt="Chris W. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Chris W.
1/16/2020

AMAZING. I talked to a few other places before coming here. The final price I paid here was half of what I was quoted at the other place, insanely FAST... read moreAMAZING. I talked to a few other places before coming here. The final price I paid here was half of what I was quoted at the other place, insanely FAST (a few days vs. 6-8 days) AND SO MUCH MORE CLEAR in their diagnosis and process! The Rossmann Group is the best. First, I went to Dr. Brendan's on St.Marks. My computer sat there for a while- even though they mention a 24hr diagnosis period and I called them to ask about what happened. Super poor communication at Dr.Brendan from my experience. Also their quote was around $800 and timing was 6-8 days. This all felt super wrong, and I decided I might should take the laptop somewhere else. My work depends on it! SO I had read all the awesome reviews on google and saw how involved the people at The Rossmann Group were in helping their customers. Went over there on a Sunday. As soon as I showed up the technician opened my computer and told me exactly what was wrong, immediately diagnosed and understood. No smoke and mirrors, no questions unanswered. So amazing! Even though it was a holiday weekend (ie: NYE) the problem was solved by Tuesday night and I picked up my computer Wednesday! Highly recommend this shop! It seriously has taken a huge burden off my back as I launch my new biz in 2019. Computer problem was.... Display went out on my mac book pro after I dropped coffee near it. Other place said I would need a LCD screen replacement and a new logic board. But Rossmann Group opened the computer and showed me that part of the cable that connects the logic board and screen was burned out. So they replaced that for around 460$. Computer works great now! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1548028800_574.jpg" alt="Alexandria Jarvis Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Alexandria Jarvis
1/21/2019

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I used Rossmann Repair Group as a mail-in customer in the past. They are the best of the best. They are honest and incredibly skilled. I had some hard to... read moreI used Rossmann Repair Group as a mail-in customer in the past. They are the best of the best. They are honest and incredibly skilled. I had some hard to replace videos on a MacBook that went bad and they got in there and managed to get my data back. Saved me a few weeks of edits and the prices are reasonable - its not the cheapest but its clear that the quality of the work being done. I hope that Rossmann Repair Group can expand into more lines of repair - I'd love for Rossmann Repair Group to end up being the place to bring anything worth saving with an electric cord or a power brick. Rossmann Repair Group also has free sessions where you can bring anything in and they will help you repair, solder, reflow and diagnose anything you can carry in. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/yoHqAcEtto3OFp_UWlG0fQ/60s.jpg" alt="Mick R. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Mick R.
12/13/2022

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!

failed usb drive during data recovery service

Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!

Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..

on site hard drive data recovery service

We can do clean room data recovery on premises when necessary.

Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

Mail-In Repair Service

Call or Visit Us

(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

Email, Call, Live Chat or Walk Into Our Store. We Want to Hear From You!

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Common Questions

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

Free Estimate For Repair Mail-In Repair

Rossmann Repair Group

2410 San Antonio Street,

Austin, TX 78705

(347) 552-2258
Monday-Friday – 11 AM to 7 PM

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