Clean Room Hard Drive Data Recovery Service in Austin
Welcome to Rossmann Repair Group, where we offer unparalleled hard drive data recovery services right here in Austin. We understand the value of your data, and our mission is to retrieve what you’ve lost with precision and care. Whether it’s a simple recovery or requires a serious clean room, lab environment, we can solve your problem on premises!
Why Rossmann Repair?
Many companies have nice expensive websites & ad campaigns to promote their data recovery services, only to outsource the job somewhere else. Worse even is when they try using a $50 software package to do the job that you could’ve done yourself, making the drive worse & less recoverable in the process. Here in our Austin lab, we do all of our own lab data recovery, from basic $100 recoveries to $2000+ recoveries requiring specialized lab equipment. Small jobs are handled economically, while difficult jobs are handled with the right equipment & expertise. Our dedicated local lab is where advanced technology meets hands-on experience, ensuring that your data recovery is handled with the precision & care.
We stand out from ordinary computer repair shops by leveraging our top-tier equipment like the Purair VLF-48 for clean environment head swaps & the ACELAB PC3000, operated by skilled technicians, for the most challenging data recoveries. With additional high-performance tools from Rusolut, Deepspar, & more. Above all, we do not pay for advertising or affiliate commissions, allowing us to keep our prices low! Our best advertising are our hundreds of thousands of happy customers who have been spreading the word about us for the past fifteen years.
- Local, On-Site Recovery: All recoveries are performed at our Austin lab, ensuring your data never leaves the city.
- Transparent Pricing: We provide free estimates and transparent pricing, so you know what to expect without any surprises.
- No Expensive Ad Campaigns: Our company uses 100% grassroots, organic advertising - no pay per click ads, no affiliate programs, meaning we do not have expensive advertising costs we must pass onto you. For the level of expertise we offer, you won't find a lower price.
- High Success Rates: Leveraging advanced techniques and our state-of-the-art equipment, our success rates are among the best in the industry.
- Direct Communication: You’ll speak directly with the specialists handling your case, ensuring personal and attentive service.
- Top rated: We are the best rated repair shop in our class on Google maps. This was the result of 15 years of dedication to our craft & our customers.
Watch a Real Data Recovery Service below!
We Can Extract Information From These Types of Media at Our Lab
Laptop Hard Drives
Liquid damaged iPhones
Physically damaged USB flash drives
SD & microSD cards
WD MyPassport
Desktop Hard Drives
External Hard Drives
USB Hard Drives
RAID configurations
SATA, IDE, SCSI, SAS, SSD Hard Drives
Our Rates?
Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.
Hard Drives
$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.
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CellPhones
$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.
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Love From Our Customers
Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks.
Five weeks ago, my 10 year old daughter's 5th gen iPad stopped charging. My husband and I suspected a loose connection, but when we took it to Apple, they ran some test and concluded the logic board died. Since the iPad was set up under me when she got it (at the age of 6), I had disconnected her from *my* iCloud. Apple basically couldn't sell me a new iPad because we had no data backup. Based on Apple's recommendation, we sent it to their data recovery partner, DriveSavers, who quoted me $2800 for data recovery due to "widespread corruption" on her logic board. We declined. Enter the Rossmann Repair Group. Earlier this week, I got a call asking me what specifically was wrong with the iPad because they were able to turn it on, and had access to all the data. To say I was floored is a complete understatement - but 100% explains why the Find Me app showed my daughter's iPad location as CA, when it had a "corrupted" logic board… *eye roll* Rossmann Repair Group gave me a copy of my daughter's data for $100, on a storage device I did not have to pay for, AND fixed her home button and cracked screen for another $100. They shipped it back to me for free. $200 and it was done. I would tipped if there was a virtual tip jar... so happy!! ;) I feel completely misled by Apple, and we were flat out lied to by DriveSavers. But Rossmann Repair Group was honest, kind, and reasonable. I feel like they completely came to our rescue. I wish you could have seen the smile on my daughter's face when she got her iPad back. My heart swelled. To David, the tech who fixed it, thank you so much. Because of you, we are Rossmann Repair Group customers for life.
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Christina M
12/17/2021
By far the best company I have ever used for data recovery. They keep m informed every step of the way and did it quickly. Thanks again cant wait to use them again.
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John Bort
12/17/2020
My USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no". I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data. Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast.read more
Christopher Waltham
12/17/2020
I was a LaCie user for four years when an accidental drop from my desk resulted in LOSING all access to my drive. So much for the "durable" orange protective casing. All of my client's projects and years of work lost in a second. I was desperate and like many others, immediately googled and youtubed as many solutions as I could find. I tried everything short of breaking the manufacturer seal. As it turns out, dropping a LaCie while it's running can sometimes damage the internal heads that read your data. Your options are a deadly 50/50 chance of success DIY or Rossman. I needed to know I had done my best to recover all the data so I sent my drive to Rossman. They were incredible from the start. In my panic I sent my package to the wrong address, THEY PICKED IT UP FOR ME. They informed me every step of the way where they were in the process of recovering my data. 5 weeks later and I just received my drive back with 95% of everything on my LaCie. If you need your data recovery done right choose Rossman.
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Meg Prom
6/17/2022
I had a nearly 12 year old MacBook pro with the dreaded kernel panics. I contacted Rossman Repair Group after finding them on YouTube. I shipped the computer by following their instructions and it was received unharmed. Once the computer was received, I found them communicative, professional, and knowledgeable. They replaced the defective part, cleaned the computer and then I added a new battery and they even repaired my DVD drive.The computer was returned to me (the whole process took about 5 business days) and to say fantastic would be an understatement. I didn't realize that I had build in responses to anticipate computer shutdowns. I kept trying and trying to get it to crash, but the computer has run 48 hours straight without fail! This punts the decision for me to buy a new computer down the road 2 years! I'd give them 11 stars if I could..Thank you!read more
Thomas R.
3/25/2022
Sent in a SSD for data recovery for a client of mine. Data was recovered! What else can I say. Thank you.read more
David Dachenhaus (DDock)
12/17/2021
Unfortunately, they weren't able to help with our specific issue but they were great to speak with over the phone. They were responsive, went above and beyond to answer our question and provide advice/consulting on our issue. While at the end of the day we received the same answer as other vendors we talked to (our data would not be recoverable) they were the only one who took the time to give us a detailed understanding of why and what the limitations were of recovering data from a device after it had been factory reset.
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Shawn Lehner
12/17/2020
I took my iPhone 6 Plus with a motherboard completely damaged took it to other technicians that were specialist in motherboards and no one could’ve get my data recovered or fix my phone to power back on these people of (Rossmann Repair Group) got the phone fully repaired and in perfect working order and also backed up all my data in to a new hard drive . I totally recommend this company they are very responsive responsible and very professional .. thank you Rossmann Repair Group 😊read more
Hector Nunez
12/17/2021
I teach at a gifted school and am dependent on a sturdy 7-year-old MacBook Pro purchased with a parents association grant. I use it for lecture, lessons, student presentations and all of my grading and internet at school. I had dropped the computer and it would not charge afterward. I called apple and they abandoned me. Their authorized repair people referred me to Louis before they abandoned me too. I showed up late on a Tuesday at his store frantic and worn out because this is my busiest time of the academic year. Frightened I would have to leave the computer there, Louis overheard me explaining I didn’t want the hard drive accidentally wiped and proceeded to start to analyze the problem. Then he gingerly opened up my tired computer and hooked power up from the inside, determined it was fixable and had some jolly guy in the back room hammer out the case for me while I waited. Then he put it all back together better than Humpty Dumpty and sent me on my way. I kept asking to pay him and he kept saying I could leave a tip if I wanted. I left a modest tip and thanked him and his really nice staff a few more times. I have never met anyone like this man. Yes Louis Rossmann is a true genius, unlike the misnomer coveted by apple technicians who are demeaning and often ineffective. Louis is talented, patient, and kind. And he’s a good teacher too. He treated my computer like it was a person and he treated me with dignity for wanting to rescue it. I hope he does well in his business. He seems happy but it bothers me that he says people are not quick to thank him. I wish more people knew the joys of being in the presence of his greatness and leaving so relieved you have your computer back that the rainstorm outside that night doesn’t annoy you. Thank you Louis, and I wish you deep happiness in your life. Keep up the greatness. If you ever need anything let me know.
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Maria Nedwidek
5/21/2019
Absolutely incredible. A USB was corrupted and destroyed important legal files. They were able to recover all of it. Don’t trust anyone else!
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Katherine Beck
12/17/2020
They got our data out of a waterlogged phone after other labs failed.
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Ezra Shapiro
8/17/2022
Kevin did a great job recovering data from a 2015 Macbook Pro that went swimming in a lake. He recovered all my clients data with no issues and kept a good line of communication. I could not believe it didn't cost thousands like other places and I was able to restore everything like it never happened.Give Kevin a raise Louis!!
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Bruce Leung
10/21/2019
World-class Mac repair service. If you want it done right and fast, this is the shop. Rossmann Repair had my damaged Macbook Pro screen replaced and ready for pick up less than six hours after drop off. Prior to that, I had spilled a cup of tea on another laptop- they successfully retrieved all data. Their quiet, friendly efficiency is very much appreciated pandemic or not. Great guys and gals.
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Ron Link
12/17/2021
I teach at a gifted school and am dependent on a sturdy 7-year-old MacBook Pro purchased with a parents association grant. I use it for lecture, lessons, student presentations and all of my grading and internet at school. I had dropped the computer and it would not charge afterward. I called apple and they abandoned me. Their authorized repair people referred me to Louis before they abandoned me too. I showed up late on a Tuesday at his store frantic and worn out because this is my busiest time of the academic year. Frightened I would have to leave the computer there, Louis overheard me explaining I didn’t want the hard drive accidentally wiped and proceeded to start to analyze the problem. Then he gingerly opened up my tired computer and hooked power up from the inside, determined it was fixable and had some jolly guy in the back room hammer out the case for me while I waited. Then he put it all back together better than Humpty Dumpty and sent me on my way. I kept asking to pay him and he kept saying I could leave a tip if I wanted. I left a modest tip and thanked him and his really nice staff a few more times. I have never met anyone like this man. Yes Louis Rossmann is a true genius, unlike the misnomer coveted by apple technicians who are demeaning and often ineffective. Louis is talented, patient, and kind. And he’s a good teacher too. He treated my computer like it was a person and he treated me with dignity for wanting to rescue it. I hope he does well in his business. He seems happy but it bothers me that he says people are not quick to thank him. I wish more people knew the joys of being in the presence of his greatness and leaving so relieved you have your computer back that the rainstorm outside that night doesn’t annoy you. Thank you Louis, and I wish you deep happiness in your life. Keep up the greatness. If you ever need anything let me know.
read more
Maria Nedwidek
5/21/2019
My MacBook Air got dropped in a body of water and stopped turning on. After getting a consult from a different group, they referred me here as they didn't have the right parts to extract the data from my hard drive. Initial consult took maybe 5-10 minutes of waiting before they told me they would be able to extract the data and move it to a new location (which ended up being my new MacBook Pro) for $100. This was versus the $750 Apple was quoting me and they would need me to ship my laptop to them (no thanks). Initially told me it would take one day. The following day when I called to follow up, they mentioned it may take another day, mostly I believe because they were busy. After letting them know I needed my laptop for work they were able to accommodate me and get it done that same day. Overall, quick/easy/efficient/good price point. The only downside to their reputable nature is that they are quite busy. Fortunately for me, my issue was relatively straightforward. But for a more complex issue their turnaround time will likely be slower, so make sure you let them know your time frame and get a time quote in addition to your $$$ quote for your own planning. Thanks! Will definitely return (but hope I won't have to).read more
Tori Ko
12/17/2020
Our Recent Work
Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!
Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!
Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..
We can do clean room data recovery on premises when necessary.
Inspecting a 6 head stack from a donor drive before it goes into the patient.
Bottom Line:
At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.
Top Reasons To Have Your Repairs Done By Us
All data recovery done on-site.
Our pricing is fair.
High success rate.
You can meet & speak with the recovery specialist working on your case directly.
Get In Touch with Us
Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair ServiceEmail, Call, Live Chat or Walk Into Our Store. We Want to Hear From You!
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Common Questions
How expensive is data recovery?
How long does it take to recover a 1 TB HDD?
How do I recover data from a crashed hard drive?
Why is my Seagate hard drive beeping?
Why is my Lacie hard drive beeping?
What is hard drive recovery process?
Can Geek Squad recover your data?
Does removing hard drive remove all data?
Can HDD be repaired?
We Can Fix Your Problem
We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.