USB Flash Drive Data Recovery Service

USB drives are often damaged physically, which is not recoverable via software; however, we can recover flash drive data even from damaged drives!

Why USB Flash Drives Fail

Flash drives can fail for a number of reasons. Understanding the cause of failure is the first step in successfully getting your data back. Common issues include:

1. Physical Damage

  • Broken Connectors: Frequent insertion & removal can cause connectors to bend or break.
  • Damaged PCBs: Impact or mishandling may lead to cracked circuit boards, interrupting data flow.
  • Water or Heat Damage: Exposure to liquids or high temperatures can corrode components or damage the NAND memory.

2. Logical Errors

  • Corrupted File Systems: Improper ejection or sudden power loss can corrupt the drive's file system, making files inaccessible.
  • Deleted or Lost Files: Accidental deletion or formatting is a common cause of data loss on flash drives.

3. Controller Failure

The controller chip manages data transfer between the NAND flash memory and the host device. Controller failure can render the drive unreadable, even if the memory chip is intact.

Our USB Flash Drive Recovery Process

At Rossmann Repair Group, we use cutting-edge tools & techniques to recover data safely & efficiently. Here’s how we do it:

1. Diagnosis

We start with a thorough diagnosis to determine the cause of failure. Whether it’s a logical issue, hardware failure, or both, we assess the drive’s condition and recovery feasibility. Our diagnosis is FREE unless prior repair attempts were made!

2. Repair and Recovery

  • Microsoldering Repairs: For drives with broken connectors or damaged PCBs, our technicians repair the physical connections to get access to the data again.
  • Chip-Off Recovery: When the controller chip fails, we carefully remove the NAND flash memory and use specialized tools like the Rusolut Visual NAND Reconstructor and ACELAB PC3000 Flash to extract data directly.
  • Logical Recovery: For corrupted file systems, we use advanced software tools  to recover files without risking data integrity.

3. Data Restoration

Recovered files are immediately transferred to a new drive.

Supported USB Flash Drive Brands and Models

We recover data from all major USB flash drive brands, including:

  • SanDisk
  • Kingston
  • Corsair
  • Samsung
  • PNY
  • Lexar
  • ADATA

If your brand isn’t listed, contact us for a free evaluation!

FAQs About USB Flash Drive Data Recovery

  • Q: Can I recover data from a physically broken USB drive at home?
    A: DIY recovery attempts often worsen the damage. Physical recovery requires specialized tools like soldering stations and NAND chip readers. If the data isn't too important, go for it; but if it is, bring it to someone who's done this successfully before.
  • Q: How much does USB flash drive data recovery cost?
    A: Costs vary depending on the extent of the damage and the recovery process required. Contact us for a personalized quote.
  • Q: How long does the recovery process take?
    A: Most cases are resolved within 3-5 business days. Urgent cases can be expedited!

Choosing the Right Data Recovery Service

When selecting a data recovery service, consider the following factors:

  1. Reputation and Reviews: Look for a company with a strong track record and positive customer reviews THAT WERE NOT PAID FOR! For instance, drivesavers has come under fire for fake reviews.

  2. No outsourcing: Going to Best Buy's Geeksquad results in more expensive recovery with less communication as a result of outsourcing. Ask if they are doing the recovery themselves, and feel free to ask probing questions to make sure they know what they're doing. 

  3. Transparency and Communication: Choose a service that communicates clearly and transparently about the process, costs, and chances of success. Avoid companies that make unrealistic guarantees.

Why Choose Rossmann Repair Group?

  • No hiding: We show our entire process regularly on YouTube, and our shop is open to the public for customers to observe for themselves. We do not have a front desk area that is hidden from the technicians. Everything e do is visible to our customers.
  • Certified Expertise: Our technicians are AceLAB certified in advanced recovery techniques and have years of experience handling complex cases.
  • Advanced Tools: We utilize industry-leading tools such as:
    • ACELAB PC3000 Flash: For handling complex NAND recovery tasks.
    • Rusolut Visual NAND Reconstructor: Amazing for analyzing NAND dumps & reconstructing data.
    • Emate X Reader Tools: For precise NAND reading in challenging cases.
    • Multi-Recovery Multi-Com Adapters: Allows us to connect many different types of flash memory designs, without having to waste time ordering special adapters for your specific case.
  • Transparent Pricing: We provide upfront quotes with no hidden fees.
  • In-House Service: All recoveries are performed in-house by our team—your drive never leaves our facility! NO OUTSOURCING!

Real-World Success Stories:

We have recovered SD cards and USB drives that were physically cracked in half, live on camera! In both cases, we recovered all of the users' files same-day after physically & logically reconstructing the drive. While ddrescue often allows recovery of drives with minor issues for free, the tools and training necessary to work on the microsd card below cost tens of thousands of dollars.

How do I know what problem I have? 

You are welcome to bring your drive to our store, or send it in, for a free estimate; we will come up with a plan on how to recover files from your USB. We also carry out all our data recoveries in-house, unlike some of our major competitors such as GeekSquad who outsource all of there repairs at a premium price too.

Problem not listed? We can still help!

Although your problem hasn’t been listed, that doesn’t mean we cannot help! Our dedicated team at data recovery has seen many problems over the years and are more than likely still able to recover files from thumb drive or any other USB storage device.

Check out a real data recovery below!

If you’re feeling curious, watch our process.

Top Reasons To Have Your Repairs Done By Us

We do all data recovery from USB flash drives and other devices in-house at our repair workshop location.

Our pricing is fair.

We do not pay for expensive adwords & affiliate marketing, which is why our pricing is fair!

We provide you with a no hassle free estimate.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

Call or Visit Us

Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

Email, Call, Live Chat or Walk Into Our Store.  We Want to Hear From You!

"*" indicates required fields

Name*
Website Design & SEO by DE Digital
phone-handsetmap-markerclock