RAID Data Recovery

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (232 reviews)

We can recover failed RAID arrays; our technicians have all of the necessary tools & training to do the work in-house without outsourcing. Whether it's standard MDADM Linux RAID(common in cheap NAS units), or using proprietary enterprise RAID controllers, our technicians do it all!

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What is RAID?

RAID (Redundant Array of Independent Disks) uses multiple disks to allow faster performance, or the ability of some drives to stop working without loss of data.

Common RAID Configurations:

RAID 0: Provides high performance with no redundancy. The failure of any single disk leads to complete data loss.
RAID 1: Mirrors data across disks, offering redundancy. Recovery typically involves replacing the failed disk and rebuilding the array.
RAID 5: Balances performance and redundancy with distributed parity. Recovery can be complex, particularly with multiple disk failures.
RAID 6: Similar to RAID 5 but allows for two disk failures with an additional parity block.
RAID 10: Combines RAID 0 and RAID 1 benefits, offering both high performance and redundancy.

Why Rossmann Repair Group for RAID Data Recovery?

Our expertise in RAID data recovery comes from years of training & experience combined with access to the best tools in the industry. Here's why Rossmann Repair Group should be your go-to choice:

State-of-the-Art Diagnostic Tools: Our cutting-edge diagnostic tools enable us to swiftly assess your RAID array's health, pinpoint failures, and develop a sensible recovery strategy.
Certified Data Recovery Experts: Our team comprises certified data recovery engineers with extensive knowledge in handling various RAID configurations and file systems.
Tailored Recovery Solutions: We customize our recovery solutions to align with your RAID setup's specific needs, whether the damage is logical, physical, or both.
Secure and Confidential: We prioritize data security and confidentiality, adhering to stringent privacy protocols to protect your sensitive information throughout the recovery process.
Free estimate: We are confident in our ability to recover your data. Our estimates are performed in-house, on-site, at no charge.

Common RAID Failures and Recovery Scenarios

RAID arrays can fail for many different reasons, from hardware malfunctions to software corruption. Common issues we recover are:

Disk Failures: Whether due to mechanical issues or bad sectors, we can rebuild and recover data from failed disks.
Controller Failures: We recover data from arrays affected by RAID controller failures or corruption.
RAID Rebuild Failures: Failed rebuilds can lead to data loss; our experts can safely recover data without risking additional loss.
Accidental Deletion and Formatting: Our team can recover data even if files have been accidentally deleted or the RAID array has been formatted.

What sets us apart:

Understanding RAID Configurations
RAID systems come in different configurations such as RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10, each with its unique structure and failure points. We've encountered all of these RAID setups and understand the nuances of each. This familiarity allows them to quickly diagnose issues and implement effective recovery strategies.
In-depth Analysis and Diagnosis
With years of hands-on experience, our technicians can accurately diagnose the root cause of a RAID failure, whether it's due to mechanical failure, logical corruption, or a combination of both. This contrasts with less experienced technicians who might misdiagnose the problem, leading to ineffective recovery attempts.
Handling Complex Failures
As often seen on forum discussions, RAID failures can involve multiple disk failures or corruption during rebuilds. Our technicians know how to navigate these challenges, employing advanced techniques to recover data even when it seems like it's impossible.

Advanced Technology: AceLAB PC3000

State-of-the-Art Tools
The AceLAB PC3000 is a cutting-edge toolset designed for data recovery professionals. It allows our technicians to interact directly with the firmware of hard drives, bypassing damaged areas and accessing data that would be otherwise unreachable with standard tools. Our technicians have read the book back and forth (literally) on these tools, including flying to Czech Republic regularly for intense training sessions with the experts at AceLAB.
Precision and Control
The PC3000 provides unparalleled control over the recovery process, enabling precise adjustments to handle drives with delicate conditions. This precision is important to avoid further data loss, which can occur if recovery attempts are made with tools that are not up to the job.
Comprehensive Recovery Capabilities
With the PC3000, our technicians can perform operations such as head swaps and platter extraction in a controlled environment, significantly increasing the chances of successful recovery from physically damaged drives.

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RAID Models & Devices We Can Recover

Below is a partial list to give you an idea of the RAID systems we can recover:

NAS Devices

Commonly used by small to medium-sized businesses and home users for centralized storage and file sharing.

Synology
- DS Series (e.g., DS220+, DS920+)
- RS Series (e.g., RS820+, RS1221+)
- DX Series (e.g., DX517)
QNAP
- TS Series (e.g., TS-451+, TS-873A)
- TVS Series (e.g., TVS-672XT, TVS-872XT)
- UX Series (e.g., UX-800P)
Western Digital (WD)
- My Cloud Series (e.g., My Cloud EX2 Ultra, My Cloud PR4100)
- WD Red Drives (commonly used in NAS)
Netgear
- ReadyNAS Series (e.g., RN424, RN628X)
Buffalo
- TeraStation Series (e.g., TS3210DN, TS5410DN)

Servers and Enterprise Storage

Typically used by larger businesses and enterprises for critical data applications.

Dell EMC
- PowerEdge Series (e.g., R740, T640)
- PowerVault Series (e.g., ME4024)
Hewlett Packard Enterprise (HPE)
- ProLiant Series (e.g., DL380, ML350)
- MSA Storage (e.g., MSA 2050)
IBM (Lenovo)
- System x Series (e.g., x3650 M5)
- ThinkSystem Series (e.g., SR650)
NetApp
- FAS Series (e.g., FAS2750)
- AFF Series (e.g., AFF A220)
Oracle
- Sun Storage Series (e.g., Sun ZFS Storage 7420)

Desktop & Workstation RAID

High-end desktop systems with RAID capabilities are often used by professionals who need data redundancy and high-speed performance.

Apple
- Mac Pro (e.g., 2019 Mac Pro with Promise Pegasus RAID)
HP
- Z Workstations (e.g., Z8 G4 Workstation)
Dell
- XPS Desktop Series (e.g., XPS 8940 with RAID option)
- Precision Workstations (e.g., Precision 5820)
Lenovo
- ThinkStation Series (e.g., P920)

RAID Controllers and Cards

RAID configurations often depend on specific controllers, which can be internal or external.

Adaptec
- Series 8 (e.g., 8805, 8885)
LSI Logic (Broadcom)
- MegaRAID Series (e.g., 9361-8i, 9460-16i)
Intel
- RAID Controllers (e.g., RS2BL080, RMS3CC080)
Promise Technology
- FastTrak Series (e.g., TX4650)

Common RAID Configurations

Understanding your RAID configuration type is crucial for effective data recovery:

RAID 0: Striped disks, no redundancy, high performance.
RAID 1: Mirrored disks, redundancy.
RAID 5: Striped with parity, balance of performance and redundancy.
RAID 6: Similar to RAID 5 but with extra parity for added redundancy.
RAID 10 (1+0): Striped and mirrored, high performance and redundancy.

When seeking RAID data recovery, note your device's model number, series name, or family. This information, typically found on the device label, user manual, or system settings, helps identify the specific RAID setup for troubleshooting.

Watch a Real Data Recovery Service below!

Other devices we recover:

Laptop Hard Drives

Liquid damaged iPhones

Physically damaged USB flash drives

SD & microSD cards

WD MyPassport

Desktop Hard Drives

External Hard Drives

USB Hard Drives

RAID configurations

SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the RAID array, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.

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SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery

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CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.

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SSDs

$300-$2000 depending on extent of damage

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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks.

					Owner is knowledgeable and instills good work ethics in his employees. The repair service is kneecapped by manufacturers that don't share their components or even stop 3rd parties from selling replacement parts. But if a board component is unavailable the staff make do with recycled circuit boards (good for the ewaste problem). Unlike at big corporate stores Rossman doesn't have punishing policies like demanding to erase the customer's data even if it's not necessary, or replacing whole circuitboards when just one component needs replacing.
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Robert V.
9/06/2022
					My 2017 WD My Passport external hard drive wasn't functioning and made a beeping noise! We went to a nearby PC and data recovery store that couldn't recover the data and they said it was too difficult and they had issues outsourcing because the task is too difficult!! I was in a panic because ONLY THAT HARD DRIVE HAVE MY UPCOMING SEASON PHOTOSHOOT (aka: I'm screwed at work because we need those photos for our FALL 21 campaigns, ads, social media, website - you cannot imagine!!!) So when I went to pick up my broken hard drive, I quietly (more like whispered to the guy in the front so he won't get in trouble naming a competitor) of who can fix this?The guy gave me one name and it was Rossman Group. I actually asked for more options just for backup but he firmly said Rossman Group.So we went to Chelsea and they immediately provided details of the diagnostics and I paid for the deposit. I followed up in a couple days and... I poured MY HEART OUT TO... SOMONE AT ROSSMAN (sorry I forgot your name). I was desperate and needed assurance that my LIFE's work is able to be recovered!! Of course, nothing is guaranteed but I'm thankful for the free 15 min therapy session with a staff.A few hours later, they told me that it's ready for pick up... I was like, "come again???!!!!" They were able to recover ALL DATA with a new shiny hard drive.THEY SAVED MY LIFE. NO AMOUNT OF PRAYING TO JESUS, BUDDHA, GHANDI, MOTHER THERESA CAN EXPRESS MY MOST SINCERE GRATITUDE TO ROSSMAN GROUP. THANK YOU, THANK YOU!
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Cece C.
7/26/2021
					I wasn't able to retrieve files off an external hard drive and the first estimate was $350 to $2500 (they said it had to go back to the manufacturer).  Rossman was referred baby a friend and I was able to retrieve all my information.  It was pricey (not $2,500!!) but worth it.  I was very happy with the service.
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Mvy M.
5/05/2020

					Had an amazing experience at Rossmann. They recovered 100% of my data 3 days post water damage on my iPhone. They finished the job same day and helped me transfer everything onto my new phone. They're amazing, 5+ stars!!
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Gabrielle S. Stadlen
9/17/2022
					I have a 2016 15" MacBook Pro with touch bar, which crashed randomly and wouldn't restart. I tried a bunch of things over next couple of days but no dice. Figured it was dead.Took it to Apple Store (W 14th St). Their Genius took it apart in a back room and told me the logic board is dead and quoted $678 to fix it, with loss of all data.I went to Rossmann nearby to ask about data recovery (having researched various options and finding lots of recommendations for this place). The guy at the front desk took it apart in front of me and found the issue in 10 seconds. A small screw had become dislodged and was wedged between two components on the board. Worked fine after removing that.No cost (I gave the guy a tip).Amazing.Added bonus: my faith in humanity is renewed. (My faith in Apple is much reduced)Can't recommend this place enough.
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Daniel P.
4/04/2022
					Five weeks ago, my 10 year old daughter's 5th gen iPad stopped charging. My husband and I suspected a loose connection, but when we took it to Apple, they ran some test and concluded the logic board died. Since the iPad was set up under me when she got it (at the age of 6), I had disconnected her from *my* iCloud. Apple basically couldn't sell me a new iPad because we had no data backup. Based on Apple's recommendation, we sent it to their data recovery partner, DriveSavers, who quoted me $2800 for data recovery due to "widespread corruption" on her logic board. We declined. Enter the Rossmann Repair Group. Earlier this week, I got a call asking me what specifically was wrong with the iPad because they were able to turn it on, and had access to all the data. To say I was floored is a complete understatement - but 100% explains why the Find Me app showed my daughter's iPad location as CA, when it had a "corrupted" logic board… *eye roll*  Rossmann Repair Group gave me a copy of my daughter's data for $100, on a storage device I did not have to pay for, AND fixed her home button and cracked screen for another $100. They shipped it back to me for free. $200 and it was done. I would tipped if there was a virtual tip jar... so happy!! ;) I feel completely misled by Apple, and we were flat out lied to by DriveSavers. But Rossmann Repair Group was honest, kind, and reasonable. I feel like they completely came to our rescue. I wish you could have seen the smile on my daughter's face when she got her iPad back. My heart swelled. To David, the tech who fixed it, thank you so much. Because of you, we are Rossmann Repair Group customers for life.
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Christina M
12/17/2021

					I would give this place and service 10 stars if I could. I spilled the smallest amount of water on my 2015 Macbook Air space bar (the size of a quarter). It was in perfect condition before that. The computer bugged out and shut down. I went to the Apple Genius Bar to get it looked at and hopefully fixed. Though friendly, they did nothing to actually help and just told me that I didn't get water on the hard drive, but since it wasn't turning on, I needed to buy a new laptop - never again will I go there. A friend I was complaining to suggested Rossman Group, which I wasn't far from so I thought it was worth a trip - and it certainly was! I regret not getting the service guy's name, but he assessed the issue and told me I only needed to replace the track pad cable ($75 + tax), while teaching me some things about hardware along the way (i.e. rice does nothing for liquid damage, Macbook Air's after 2017 are garbage, the screw driver to open your computer safely is a WHIA Pentable 4, etc). I've never been so thrilled to spend $75 before - vs. the $1,100 Apple tried to get me out of me for a new machine. My computer was saved and works perfectly as it should. Could not be more grateful - a miracle on First Avenue!
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Lauren Nobile
10/21/2019
					These guys were super helpful. They did a data transfer for me from a dead 2011 Mac Air to a 2TB external hard drive. They literally made a clone of my hard drive for only $100. Now when I plug in the external to my new laptop, it's like a beautiful little USB of my entire old computer! So great. Apple Genius Bar WILL NOT do this data transfer for you. They only work on your computer if you can turn it on. Totally useless if your logic board is dead. The Rossman Group are real tech geniuses. They take off the back and do the manual work of examining the physical parts. Definitely go here instead of a brand name store.
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Katie Stuller
1/21/2019
					Came in to get my 4 year old phone's battery replaced, not really expecting them to have the battery in stock but wanting to support an independent repair shop in a world where manufacturers want them dead. I can typically fix my own stuff, but I didn't have the screwdriver I needed to open my phone and the battery had been annoying me for long enough. I figured I'd support a company leading the fight for right to repair and thought I'd probably get told to go somewhere else, but it was worth a shot. Not only did they have the battery in stock, they did the replacement in about 15 minutes for cheaper than Apple with a 1 year warranty on the battery. I didn't have to support a company I hate (apple), I got to support a company whose mission I support, and I walked away with a deal in basically no time. I've always recommended Rossmann Repair Group to people with macbook issues without having personal experience to back it up, now I can say that I, like so many other people, have had a good experience here. Hopefully I don't need repair anytime soon, but if I do, I know where I'll be coming.
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Patrick Maher
9/16/2024

					They are the best, they fixed my computer, which I thought it was a lost case! I spilled coffee on my MacBook Pro, it was a lot of coffee! I took it to an apple approved repair shop and they told me that it was going to cost me more than a new computer, and that I should consider it a total loss. At this point I had no warranty, I did not buy a protection plan, and the computer was only 1 year old. At least I needed to recover my data, and this apple approved place told me it was going to be $2,100. I decided to ship my laptop to the Rossmann Repair Group, and they did an amazing job communicating with me about any updates. They estimated to repair it for $700, and then told me it was only going to cost me $425. I was very happy. They shipped it back for free, and now I have my computer working "almost perfectly" (some keys are a little sticky, and the mouse pad a little sensible), but I have all my data, which I immediately saved into an external hard drive. I highly recommend them.
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Claudia Beltran
12/17/2021
					I would absolutely recommend Rossmann Repair Group. Very professional, and I was able to get everything I needed off of my broken hard drive. There's no question, if you need computer/hard drive help, Rossmann Repair Group is the best.
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Courtland Welch
12/17/2020
					I dropped my MacBook laptop and was unable to get it to turn it back on. After chatting with apple repair service I was told it was likely an internal hard drive issue and it likely would be a pricey fix. I decided to bring it in to Rossmann to be looked at and they found & fixed the issue within literally 30 seconds. The service and the price here is unbeatable. 10000/10 recommend these guys and will use them for any repair needed in the future.
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Danielle D.
12/06/2020

					Wow, let me say, I am so glad Geek Squad led me to Rossmann Repair Group. Went to Apple initially who told me it would be $500 to repair my mac, that I would most likely lose all my data and they also would not tell me what was wrong (I get it, there are legal reasons, whatever). I sent it here, they gave me a free estimate and actually told me what was wrong, (transparency for the win!), AND WAY cheaper by the way!! Low and behold, I received my mac within two days of it being repaired and I did not lose ANY DATA!! It is as good as new! I am absolutely so happy with this service and I definitely will be recommending this to others. Job well done, thank you!
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Hope M.
10/08/2021
					My MacBook Air got dropped in a body of water and stopped turning on. After getting a consult from a different group, they referred me here as they didn't have the right parts to extract the data from my hard drive. Initial consult took maybe 5-10 minutes of waiting before they told me they would be able to extract the data and move it to a new location (which ended up being my new MacBook Pro) for $100. This was versus the $750 Apple was quoting me and they would need me to ship my laptop to them (no thanks). Initially told me it would take one day. The following day when I called to follow up, they mentioned it may take another day, mostly I believe because they were busy. After letting them know I needed my laptop for work they were able to accommodate me and get it done that same day. Overall, quick/easy/efficient/good price point. The only downside to their reputable nature is that they are quite busy. Fortunately for me, my issue was relatively straightforward. But for a more complex issue their turnaround time will likely be slower, so make sure you let them know your time frame and get a time quote in addition to your $$$ quote for your own planning. Thanks! Will definitely return (but hope I won't have to).
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Tori Ko
12/17/2020
					My company recently sent a clients MacBook Pro to Rossmann for repair.  While the MacBook was not repairable, they were very quick to diagnose the device and recover all the data for us!  Quick, clear communication, and on the ball with shipping and taking care of us!  Look forward to using them again in the future! Update. 12/3/2020  I have recently sent a MacBook Air that was not booting.  In less than a week, I had it sent, and returned working perfectly!  As always, great work, thank you very much!
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Shawn Suter
12/17/2020

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!

failed usb drive during data recovery service

Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!

Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..

on site hard drive data recovery service

We can do clean room data recovery on premises when necessary.

Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

Mail-In Repair Service

Call or Visit Us

(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

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Common Questions

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

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