RAID Data Recovery

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (232 reviews)

We can recover failed RAID arrays; our technicians have all of the necessary tools & training to do the work in-house without outsourcing. Whether it's standard MDADM Linux RAID(common in cheap NAS units), or using proprietary enterprise RAID controllers, our technicians do it all!

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What is RAID?

RAID (Redundant Array of Independent Disks) uses multiple disks to allow faster performance, or the ability of some drives to stop working without loss of data.

Common RAID Configurations:

RAID 0: Provides high performance with no redundancy. The failure of any single disk leads to complete data loss.
RAID 1: Mirrors data across disks, offering redundancy. Recovery typically involves replacing the failed disk and rebuilding the array.
RAID 5: Balances performance and redundancy with distributed parity. Recovery can be complex, particularly with multiple disk failures.
RAID 6: Similar to RAID 5 but allows for two disk failures with an additional parity block.
RAID 10: Combines RAID 0 and RAID 1 benefits, offering both high performance and redundancy.

Why Rossmann Repair Group for RAID Data Recovery?

Our expertise in RAID data recovery comes from years of training & experience combined with access to the best tools in the industry. Here's why Rossmann Repair Group should be your go-to choice:

State-of-the-Art Diagnostic Tools: Our cutting-edge diagnostic tools enable us to swiftly assess your RAID array's health, pinpoint failures, and develop a sensible recovery strategy.
Certified Data Recovery Experts: Our team comprises certified data recovery engineers with extensive knowledge in handling various RAID configurations and file systems.
Tailored Recovery Solutions: We customize our recovery solutions to align with your RAID setup's specific needs, whether the damage is logical, physical, or both.
Secure and Confidential: We prioritize data security and confidentiality, adhering to stringent privacy protocols to protect your sensitive information throughout the recovery process.
Free estimate: We are confident in our ability to recover your data. Our estimates are performed in-house, on-site, at no charge.

Common RAID Failures and Recovery Scenarios

RAID arrays can fail for many different reasons, from hardware malfunctions to software corruption. Common issues we recover are:

Disk Failures: Whether due to mechanical issues or bad sectors, we can rebuild and recover data from failed disks.
Controller Failures: We recover data from arrays affected by RAID controller failures or corruption.
RAID Rebuild Failures: Failed rebuilds can lead to data loss; our experts can safely recover data without risking additional loss.
Accidental Deletion and Formatting: Our team can recover data even if files have been accidentally deleted or the RAID array has been formatted.

What sets us apart:

Understanding RAID Configurations
RAID systems come in different configurations such as RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10, each with its unique structure and failure points. We've encountered all of these RAID setups and understand the nuances of each. This familiarity allows them to quickly diagnose issues and implement effective recovery strategies.
In-depth Analysis and Diagnosis
With years of hands-on experience, our technicians can accurately diagnose the root cause of a RAID failure, whether it's due to mechanical failure, logical corruption, or a combination of both. This contrasts with less experienced technicians who might misdiagnose the problem, leading to ineffective recovery attempts.
Handling Complex Failures
As often seen on forum discussions, RAID failures can involve multiple disk failures or corruption during rebuilds. Our technicians know how to navigate these challenges, employing advanced techniques to recover data even when it seems like it's impossible.

Advanced Technology: AceLAB PC3000

State-of-the-Art Tools
The AceLAB PC3000 is a cutting-edge toolset designed for data recovery professionals. It allows our technicians to interact directly with the firmware of hard drives, bypassing damaged areas and accessing data that would be otherwise unreachable with standard tools. Our technicians have read the book back and forth (literally) on these tools, including flying to Czech Republic regularly for intense training sessions with the experts at AceLAB.
Precision and Control
The PC3000 provides unparalleled control over the recovery process, enabling precise adjustments to handle drives with delicate conditions. This precision is important to avoid further data loss, which can occur if recovery attempts are made with tools that are not up to the job.
Comprehensive Recovery Capabilities
With the PC3000, our technicians can perform operations such as head swaps and platter extraction in a controlled environment, significantly increasing the chances of successful recovery from physically damaged drives.

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RAID Models & Devices We Can Recover

Below is a partial list to give you an idea of the RAID systems we can recover:

NAS Devices

Commonly used by small to medium-sized businesses and home users for centralized storage and file sharing.

Synology
- DS Series (e.g., DS220+, DS920+)
- RS Series (e.g., RS820+, RS1221+)
- DX Series (e.g., DX517)
QNAP
- TS Series (e.g., TS-451+, TS-873A)
- TVS Series (e.g., TVS-672XT, TVS-872XT)
- UX Series (e.g., UX-800P)
Western Digital (WD)
- My Cloud Series (e.g., My Cloud EX2 Ultra, My Cloud PR4100)
- WD Red Drives (commonly used in NAS)
Netgear
- ReadyNAS Series (e.g., RN424, RN628X)
Buffalo
- TeraStation Series (e.g., TS3210DN, TS5410DN)

Servers and Enterprise Storage

Typically used by larger businesses and enterprises for critical data applications.

Dell EMC
- PowerEdge Series (e.g., R740, T640)
- PowerVault Series (e.g., ME4024)
Hewlett Packard Enterprise (HPE)
- ProLiant Series (e.g., DL380, ML350)
- MSA Storage (e.g., MSA 2050)
IBM (Lenovo)
- System x Series (e.g., x3650 M5)
- ThinkSystem Series (e.g., SR650)
NetApp
- FAS Series (e.g., FAS2750)
- AFF Series (e.g., AFF A220)
Oracle
- Sun Storage Series (e.g., Sun ZFS Storage 7420)

Desktop & Workstation RAID

High-end desktop systems with RAID capabilities are often used by professionals who need data redundancy and high-speed performance.

Apple
- Mac Pro (e.g., 2019 Mac Pro with Promise Pegasus RAID)
HP
- Z Workstations (e.g., Z8 G4 Workstation)
Dell
- XPS Desktop Series (e.g., XPS 8940 with RAID option)
- Precision Workstations (e.g., Precision 5820)
Lenovo
- ThinkStation Series (e.g., P920)

RAID Controllers and Cards

RAID configurations often depend on specific controllers, which can be internal or external.

Adaptec
- Series 8 (e.g., 8805, 8885)
LSI Logic (Broadcom)
- MegaRAID Series (e.g., 9361-8i, 9460-16i)
Intel
- RAID Controllers (e.g., RS2BL080, RMS3CC080)
Promise Technology
- FastTrak Series (e.g., TX4650)

Common RAID Configurations

Understanding your RAID configuration type is crucial for effective data recovery:

RAID 0: Striped disks, no redundancy, high performance.
RAID 1: Mirrored disks, redundancy.
RAID 5: Striped with parity, balance of performance and redundancy.
RAID 6: Similar to RAID 5 but with extra parity for added redundancy.
RAID 10 (1+0): Striped and mirrored, high performance and redundancy.

When seeking RAID data recovery, note your device's model number, series name, or family. This information, typically found on the device label, user manual, or system settings, helps identify the specific RAID setup for troubleshooting.

Watch a Real Data Recovery Service below!

Other devices we recover:

Laptop Hard Drives

Liquid damaged iPhones

Physically damaged USB flash drives

SD & microSD cards

WD MyPassport

Desktop Hard Drives

External Hard Drives

USB Hard Drives

RAID configurations

SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the RAID array, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.

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SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery

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CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.

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SSDs

$300-$2000 depending on extent of damage

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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks.

					Brought my 2017 macbook air in today after Apple's "genius" bar told me last week I needed a new logic board. Someone recommended bringing it here to see if they could repair it. I came in thinking I'd pay $250 for a logic board repair but one of the guys working took it apart, cleaned some dirt out of the keyboard/trackpad and sent me on my way(with no charge!!!) Cant believe im writing this on my mac after I almost bought a whole new machine. Wish I had more cash on hand to leave these guys a bigger tip. Well worth the 1.5 hour drive!!! (also appreciate them taking precautions against covid-everyone was wearing masks)
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Carolyn Dickson
12/17/2020
					Sent in a SSD for data recovery for a client of mine. Data was recovered! What else can I say. Thank you.
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David Dachenhaus (DDock)
12/17/2021
					I've been a fan of Louis Rossman for years. Finally I had a hard drive issue and sent it out to them. They quoted me one price and it ended being less than expected. They repaired the data and recovered it to another drive!!! The customer service was straight forward and no beating around the bush. The helped me get what i need done.
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Wesley F.
7/25/2022

					My MacBook Pro (A1990) bricked and would not turn back on. I had years of family photos and important documents that were not backup up. Panicking, I first tried bringing my laptop to the local UBreakIFix. After weeks of delays and false promises (including losing my laptop for a few days), UBreakIFix told me that the logic board was damaged and I would need to pay for a replacement logic board, screen, and keyboard. In addition, my data would be unrecoverable. They were also insistent that I sell them my non-functioning MacBook, and I had to argue for days to get them to return my laptop so I could seek out other options. After doing my own research into logic board repairs for my specific model, I found out about Rossmann Repair and learned that it was indeed possible to fix my MacBook and recover my data. In fact, Louis had videos of my model's specific logic board being repaired on his YouTube channel. Unfortunately, they had moved out of the NYC area and I was hesitant to mail my laptop out due to my own skepticism. So, I searched for local specialists in Connecticut and found ThinqMac. My first conversation with one of their employees immediately made me feel that I was in good hands. The technicians ran some tests on my computer and eventually determined that, while they could not fix my MacBook in house, they knew about a place that could: Rossmann Repair. ThinqMac sent my laptop to Austin for me and dealt with all the communication with Rossmann. In the end, after being told by UBreakIFix and Apple that my data was unrecoverable and my computer would never turn on again, the folks at Rossmann Repair proved them wrong. My computer has been as good as new for the last 4 months and I was able to recover all of my data. While my experience with Rossmann Repair was indirect, I cannot recommend them enough. They took a devastating situation and turned it into a positive experience. Thank you for fixing my MacBook!
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MP Bankz
12/21/2024
					Great Customer service. Way better than apple (Specially in terms of charges). You can go with any Mac, iphone or data recovery related problems. They are genuinely helpful. Would recommend to anyone anytime.
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ImTi BabLu
12/17/2021
					I had all of our pictures backed up twice, except for 2017 and 2018.  As I was uploading originals to the cloud, my drive died.  And there went 2 years, four daughters' middle school and high school memories, and my heart was broken.  Two separate repair shops looked at our drive....one of which likely also damaged it further....to no avail.  Rossman was recommended by our local guy after he said it was not something he could do.  Steve came through.  It took time, and patience, and I fully expected for him to give up, but he didn't.  He finally fixed it, did it at a price that was way too reasonable, and I now have our memories back.  I would unequivocally recommend Rossman.  They were honest, fair, and hardworking to the end.
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Karen Ferrero
12/17/2020

					They are the best, they fixed my computer, which I thought it was a lost case! I spilled coffee on my MacBook Pro, it was a lot of coffee! I took it to an apple approved repair shop and they told me that it was going to cost me more than a new computer, and that I should consider it a total loss. At this point I had no warranty, I did not buy a protection plan, and the computer was only 1 year old. At least I needed to recover my data, and this apple approved place told me it was going to be $2,100. I decided to ship my laptop to the Rossmann Repair Group, and they did an amazing job communicating with me about any updates. They estimated to repair it for $700, and then told me it was only going to cost me $425. I was very happy. They shipped it back for free, and now I have my computer working "almost perfectly" (some keys are a little sticky, and the mouse pad a little sensible), but I have all my data, which I immediately saved into an external hard drive. I highly recommend them.
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Claudia Beltran
12/17/2021
					Came in to get my 4 year old phone's battery replaced, not really expecting them to have the battery in stock but wanting to support an independent repair shop in a world where manufacturers want them dead. I can typically fix my own stuff, but I didn't have the screwdriver I needed to open my phone and the battery had been annoying me for long enough. I figured I'd support a company leading the fight for right to repair and thought I'd probably get told to go somewhere else, but it was worth a shot. Not only did they have the battery in stock, they did the replacement in about 15 minutes for cheaper than Apple with a 1 year warranty on the battery. I didn't have to support a company I hate (apple), I got to support a company whose mission I support, and I walked away with a deal in basically no time. I've always recommended Rossmann Repair Group to people with macbook issues without having personal experience to back it up, now I can say that I, like so many other people, have had a good experience here. Hopefully I don't need repair anytime soon, but if I do, I know where I'll be coming.
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Patrick Maher
9/16/2024
					Received my dead 2010 Macbook Pro restored with all of the data ! Also swapped out the old HDD for a new SDD
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Calvin F.
2/05/2024

					These guys are awesome! Called a bunch of shops around San Antonio and they all said the whole motherboard would need to be replaced after I spilled water on mine and it would cost me around 1000$ to fix it, not only that, all my data would be lost (might as well buy a new laptop). But these guys, not only they fixed what actually needed to be fixed, charged me with a very reasonable amount, saved all my data, but also were able to ship it back to me in San Antonio for 10$. Still can’t believe I got my laptop back with all it’s data and it didn’t cost me an arm and a leg. Glad I bumped into these guys on YouTube, was worth a 2 hour drive! Also, whoever I talked and worked with was very nice and professional! You guys rock!
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Constantin Startev
10/25/2023
					Simply the email "request a quote" feature was enough for me to come here and make my first ever review. They couldn't even fix my problem due to it being a severe legacy hardware failure, but were quick, upfront and honest about it, even linking me to a work around that will allow me to recover my files and transfer them to a new device or hard drive. There is really something to be said about this quality of service, I would have stuck my logic board back in the oven like an idiot (again) potentially bricking the entire thing forever. Louis, you really know how to run a no nonsense quality business. Thank you From a former Apple fanboy.
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Sam S.
9/22/2019
					My client went to a Genius bar and was told he needed a new logic board and it was going to be about 800 dollars. I sent it to Rossmann and they got it fixed for almost a quarter of the Genius Bar price and on top of that my client's data was saved as they were able to repair the board. They did a fantastic job.
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Jeffrey Wheeler
1/21/2018

					I consulted Rossmann Repair Group for data recovery services. A new IT client was recently referred to me, because his main computer crashed and his business database went offline as a result. It turned out that the computer crashed because its main storage, a 500 GB Solid State Hybrid Drive, failed. That part was easy - replace it with a new 1 TB SSD and reinstall Windows along with the software he uses. However, the data on the SSHD was critical and would have meant serious problems for his business if he didn't get that back. That's where Rossmann Repair Group came in. I was already familiar with them given Louis Rossmann is one of my many subscriptions on YouTube, so I figured giving their Data Recovery Services a try. This proved to be a very wise choice! They identified exactly why the drive failed, and they recovered the data in expedited fashion. My client was very pleased. Keep up the good vibes!
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Shomari Hohn
12/17/2020
					I have a 8+ year old MacBook Air, it completely shut off on me and I was devastated since I have a ton of important business files that weren't backed up. I contacted Apple Tech through chat and we troubleshooted with negative results. The Tech set up an appointment with their Apple Store Genius Bar. I went over to the appointment and the individual at the Genius Bar couldn't help me and basically did everything the previous tech over chat had me do. The Genius Bar tech told me there was nothing that could really be done since its considered a "vintage" device. I could try to have it repaired by them but there is a flat rate and there will be a high chance that the data will be lost. I couldn't take that chance and loose the data. One of my friends gave me Rossmann's information. I contacted them and Kevin told me to bring it over. I was there less than 15 minutes, the tech did some minor work and got my MacBook Air to turn on! Also told me there was no charge! I couldn't believe it after coming out of the Apple Store loosing my mind due to the potential data loss! These Guys at Rossmann are truly honest individuals! I am extremely grateful and fully recommend taking any of your devices for service there. THANK YOU AGAIN!Miguel
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Miguel B.
12/10/2022
					When all others failed, Rossmann did not!!! In January of this year a snow storm knocked out the power at my house and a very important external hard drive of mine was affected. My computer could tell that there was a drive connected but would not read it. All it was doing was making a clicking noise. I made an appointment to a chain electronics and appliance store. They took one look at it, plugged it in, and then handed it back to me telling me that there was nothing to be done to fix it. I made another appointment, this time for a local computer repair company. They had my drive for two weeks but with no luck. They then sent the drive off to a higher repair company that they work with. This company attempted to work on my hard drive for about a month. Eventually, after replacing parts and trying all that they could, they returned it to me, stating that it was lost and could not be recovered. I had given up on the drive. This drive contained all of my photography business back to 2016. Haven't lost so much, I was about to shut down my small business. My wife posted a message to some friends asking if anyone could recommend anything for me. Someone suggested Rossmann. I reached out to them and sent my drive in, not expecting anything but more disappointment. The crew of Rossmann were constantly in touch with me letting me know what was going on with my drive. After some time, they called me to tell me that it would be another month or so because they had to fix whatever the prior company had tried to do. My drive was with them for a few months that I had actually forgotten about it. One rough day at work and just getting home, I received a call from a repair company that was in my phone contacts. I figured it was some construction company wanting to offer me some home remodeling deal. When the guy on the other end told me that they had recovered my hard drive it had completely made my day so much better. I had written it off as a complete loss and Rossmann had saved it all. They set up a time with me to get online and remote connect with them to be able to see my drive in their system and review my files. I was very happy with what I was seeing. They mailed my drive back to me and even contacted me shortly after the delivery date to ensure I got the drive and was happy with it. I couldn't be more pleased. All that was lost was not actually gone and what three other tech companies could not do, Rossmann did!
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Daniel S.
8/01/2022

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!

failed usb drive during data recovery service

Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!

Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..

on site hard drive data recovery service

We can do clean room data recovery on premises when necessary.

Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

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Call or Visit Us

(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

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Common Questions

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

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