Phone No:  (347) 552-2258
Email:  [email protected]
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RAID Data Recovery

We can recover failed RAID arrays; our technicians have all of the necessary tools & training to do the work in-house without outsourcing. Whether it's standard MDADM Linux RAID(common in cheap NAS units), or using proprietary enterprise RAID controllers, our technicians do it all!

What is RAID?

RAID (Redundant Array of Independent Disks) uses multiple disks to allow faster performance, or the ability of some drives to stop working without loss of data.

Common RAID Configurations:

  • RAID 0: Provides high performance with no redundancy. The failure of any single disk leads to complete data loss.
  • RAID 1: Mirrors data across disks, offering redundancy. Recovery typically involves replacing the failed disk and rebuilding the array.
  • RAID 5: Balances performance and redundancy with distributed parity. Recovery can be complex, particularly with multiple disk failures.
  • RAID 6: Similar to RAID 5 but allows for two disk failures with an additional parity block.
  • RAID 10: Combines RAID 0 and RAID 1 benefits, offering both high performance and redundancy.

Why Rossmann Repair Group for RAID Data Recovery?

Our expertise in RAID data recovery comes from years of training & experience combined with access to the best tools in the industry. Here's why Rossmann Repair Group should be your go-to choice:

  • State-of-the-Art Diagnostic Tools: Our cutting-edge diagnostic tools enable us to swiftly assess your RAID array's health, pinpoint failures, and develop a sensible recovery strategy.
  • Certified Data Recovery Experts: Our team comprises certified data recovery engineers with extensive knowledge in handling various RAID configurations and file systems.
  • Tailored Recovery Solutions: We customize our recovery solutions to align with your RAID setup's specific needs, whether the damage is logical, physical, or both.
  • Secure and Confidential: We prioritize data security and confidentiality, adhering to stringent privacy protocols to protect your sensitive information throughout the recovery process.
  • Free estimate: We are confident in our ability to recover your data. Our estimates are performed in-house, on-site, at no charge.

Common RAID Failures and Recovery Scenarios

RAID arrays can fail for many different reasons, from hardware malfunctions to software corruption. Common issues we recover are:

  • Disk Failures: Whether due to mechanical issues or bad sectors, we can rebuild and recover data from failed disks.
  • Controller Failures: We recover data from arrays affected by RAID controller failures or corruption.
  • RAID Rebuild Failures: Failed rebuilds can lead to data loss; our experts can safely recover data without risking additional loss.
  • Accidental Deletion and Formatting: Our team can recover data even if files have been accidentally deleted or the RAID array has been formatted.

What sets us apart:

  • Understanding RAID Configurations

    RAID systems come in different configurations such as RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10, each with its unique structure and failure points. We've encountered all of these RAID setups and understand the nuances of each. This familiarity allows them to quickly diagnose issues and implement effective recovery strategies.

  • In-depth Analysis and Diagnosis

    With years of hands-on experience, our technicians can accurately diagnose the root cause of a RAID failure, whether it's due to mechanical failure, logical corruption, or a combination of both. This contrasts with less experienced technicians who might misdiagnose the problem, leading to ineffective recovery attempts.

  • Handling Complex Failures

    As often seen on forum discussions, RAID failures can involve multiple disk failures or corruption during rebuilds. Our technicians know how to navigate these challenges, employing advanced techniques to recover data even when it seems like it's impossible.

Advanced Technology: AceLAB PC3000

  • State-of-the-Art Tools

    The AceLAB PC3000 is a cutting-edge toolset designed for data recovery professionals. It allows our technicians to interact directly with the firmware of hard drives, bypassing damaged areas and accessing data that would be otherwise unreachable with standard tools. Our technicians have read the book back and forth (literally) on these tools, including flying to Czech Republic regularly for intense training sessions with the experts at AceLAB.

  • Precision and Control

    The PC3000 provides unparalleled control over the recovery process, enabling precise adjustments to handle drives with delicate conditions. This precision is important to avoid further data loss, which can occur if recovery attempts are made with tools that are not up to the job.

  • Comprehensive Recovery Capabilities

    With the PC3000, our technicians can perform operations such as head swaps and platter extraction in a controlled environment, significantly increasing the chances of successful recovery from physically damaged drives.

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RAID Models & Devices We Can Recover

Below is a partial list to give you an idea of the RAID systems we can recover:

NAS Devices

Commonly used by small to medium-sized businesses and home users for centralized storage and file sharing.

  • Synology
    • DS Series (e.g., DS220+, DS920+)
    • RS Series (e.g., RS820+, RS1221+)
    • DX Series (e.g., DX517)
  • QNAP
    • TS Series (e.g., TS-451+, TS-873A)
    • TVS Series (e.g., TVS-672XT, TVS-872XT)
    • UX Series (e.g., UX-800P)
  • Western Digital (WD)
    • My Cloud Series (e.g., My Cloud EX2 Ultra, My Cloud PR4100)
    • WD Red Drives (commonly used in NAS)
  • Netgear
    • ReadyNAS Series (e.g., RN424, RN628X)
  • Buffalo
    • TeraStation Series (e.g., TS3210DN, TS5410DN)

Servers and Enterprise Storage

Typically used by larger businesses and enterprises for critical data applications.

  • Dell EMC
    • PowerEdge Series (e.g., R740, T640)
    • PowerVault Series (e.g., ME4024)
  • Hewlett Packard Enterprise (HPE)
    • ProLiant Series (e.g., DL380, ML350)
    • MSA Storage (e.g., MSA 2050)
  • IBM (Lenovo)
    • System x Series (e.g., x3650 M5)
    • ThinkSystem Series (e.g., SR650)
  • NetApp
    • FAS Series (e.g., FAS2750)
    • AFF Series (e.g., AFF A220)
  • Oracle
    • Sun Storage Series (e.g., Sun ZFS Storage 7420)

Desktop & Workstation RAID

High-end desktop systems with RAID capabilities are often used by professionals who need data redundancy and high-speed performance.

  • Apple
    • Mac Pro (e.g., 2019 Mac Pro with Promise Pegasus RAID)
  • HP
    • Z Workstations (e.g., Z8 G4 Workstation)
  • Dell
    • XPS Desktop Series (e.g., XPS 8940 with RAID option)
    • Precision Workstations (e.g., Precision 5820)
  • Lenovo
    • ThinkStation Series (e.g., P920)

RAID Controllers and Cards

RAID configurations often depend on specific controllers, which can be internal or external.

  • Adaptec
    • Series 8 (e.g., 8805, 8885)
  • LSI Logic (Broadcom)
    • MegaRAID Series (e.g., 9361-8i, 9460-16i)
  • Intel
    • RAID Controllers (e.g., RS2BL080, RMS3CC080)
  • Promise Technology
    • FastTrak Series (e.g., TX4650)

Common RAID Configurations

Understanding your RAID configuration type is crucial for effective data recovery:

  • RAID 0: Striped disks, no redundancy, high performance.
  • RAID 1: Mirrored disks, redundancy.
  • RAID 5: Striped with parity, balance of performance and redundancy.
  • RAID 6: Similar to RAID 5 but with extra parity for added redundancy.
  • RAID 10 (1+0): Striped and mirrored, high performance and redundancy.

When seeking RAID data recovery, note your device's model number, series name, or family. This information, typically found on the device label, user manual, or system settings, helps identify the specific RAID setup for troubleshooting.

Watch a Real Data Recovery Service below!

Other devices we recover:

Laptop Hard Drives
Liquid damaged iPhones
Physically damaged USB flash drives
SD & microSD cards
WD MyPassport
Desktop Hard Drives
External Hard Drives
USB Hard Drives
RAID configurations
SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the RAID array, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.
hard drives

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.
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SD cards and micro sd cards

SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery
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cellphone data recovery

CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.
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ssd card data recovery

SSDs

$300-$2000 depending on extent of damage
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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks. 

5 star ratingI have a 2017 macbook pro. For those who aren't aware this model had a ton of design flaws.A few months ago Apple replaced my keyboard and battery for free which was great. Then it started crashing unexpectedly.Apple wanted $500 (before tax) to repair the issue.Rossmann quoted me $350 (total), so i went with them.When I came to pick up my laptop the guy at the front handed my computer back, told me there was some debris in one of my usb-c slots, and that the problem was fixed. He also told me they had fixed it FOR FREE, since they didn't need to do any real repairs/labor. That was amazing and I really appreciate the honesty because I'm sure Apple would have charged me $500 for the same fix.And yes my computer seems to be working fine.I only have one constructive criticism: which is the time it took to get my computer back. I brought it in on a Friday night, seeing that they were open on the weekend, i figured I could have my computer back by Monday or Tuesday. The guy at the front informed me that they don't do repairs on weekends, so I'd have it back Wednesday, absolutely latest Thursday.Well, half way through Thursday I hadn't heard back, so i left a comment on the ticket asking for an update - to which they replied they'd have it ready Friday or the following Monday. I had a feeling this meant Monday and that turned out to be the case. Thankfully I didn't absolutely need my Mac those few extra days past the original Wed/Thurs estimate they gave...but I definitely wasn't thrilled about that.So my recommendation for your database/ticketing system: please add a date that specifies the estimated completion date communicated to the customer at drop off. This way your company can be proactive and reach out to customers if repairs will take longer than expected...and ensure everyone is on the same page about the most updated time to complete.But again, thank you for the repair/service, and I look forward to more great videos from Louis on YT :)
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Max P. Avatar
Max P.
10/30/2021
Place was great! I went in with a clearly injured Mac Book and they told me point blank it wasnt worth fixing, the Mac was opened and diagnosed properly. I recieved my Mac more in tact than when I took itin. 10 minutes was how long I waited to get my answer. I also wasn't charged a diagnosis fee. This was my 2nd opinion. The first place said i need to pay $130 just for them to look at it. Well worth my 30 minute drive into Manhattan. Thanks!!!
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Fatima A Avatar
Fatima A
12/17/2020
Visited old location in February 2020. I thought I had a complicated issue with an iPhone, and a need to move gigs of data from it. It turned out I was wrong. The friendly staff at Rossman Repair Group were understanding and kind in their handling of my problem, which had a very simple solution Never once was I lead towards spending unnecessary money on data recovery. Different approaches to my need were presented and explained, all with a patient demeanor and an energizing confidence. I deeply appreciate the staff at Rossman. I fully expected (and was willing) to spend a chunk of money at their business, but was gently guided to a solution that saved me hard earned money, and helped me save my data. Honest, top notch service!
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Josh Jones Avatar
Josh Jones
12/17/2020
Polite, frank and to the point. Was hoping that if anyone could fix my Galaxy Book 2, it would be them but due to a lack of parts and right to repair laws there's simply no way and I'm left with an expensive paperweight. They did offer data recovery which is a good option if you absolutely must need your files back.
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Muhammad Bilal Ghazi Avatar
Muhammad Bilal Ghazi
2/28/2024
I wasn't able to retrieve files off an external hard drive and the first estimate was $350 to $2500 (they said it had to go back to the manufacturer). Rossman was referred baby a friend and I was able to retrieve all my information. It was pricey (not $2,500!!) but worth it. I was very happy with the service.
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Mvy M.
5/06/2020
These guys were super helpful. They did a data transfer for me from a dead 2011 Mac Air to a 2TB external hard drive. They literally made a clone of my hard drive for only $100. Now when I plug in the external to my new laptop, it's like a beautiful little USB of my entire old computer! So great. Apple Genius Bar WILL NOT do this data transfer for you. They only work on your computer if you can turn it on. Totally useless if your logic board is dead. The Rossman Group are real tech geniuses. They take off the back and do the manual work of examining the physical parts. Definitely go here instead of a brand name store.
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Katie Stuller Avatar
Katie Stuller
1/21/2019
I dropped my MacBook laptop and was unable to get it to turn it back on. After chatting with apple repair service I was told it was likely an internal hard drive issue and it likely would be a pricey fix. I decided to bring it in to Rossmann to be looked at and they found & fixed the issue within literally 30 seconds. The service and the price here is unbeatable. 10000/10 recommend these guys and will use them for any repair needed in the future.
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Danielle D. Avatar
Danielle D.
12/06/2020
Absolutely incredible. A USB was corrupted and destroyed important legal files. They were able to recover all of it. Don’t trust anyone else!
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Katherine Beck Avatar
Katherine Beck
12/17/2020
I walked in with my dead Macbook Pro Tuesday (randomly wouldn't turn on or charge) and Louis and his team were so helpful! At first they opened it up and said that the logic board needed to be replaced but were willing to see if the current one could be salvaged first. I left and came back and in an hour my Macbook was good as new!!!! Apple told me it would be better to just buy a whole new Macbook, so glad I came here first! Highly recommend for all your Apple repair needs.
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Lay E.
7/12/2018
5 star ratingI dropped my MacBook laptop and was unable to get it to turn it back on. After chatting with apple repair service I was told it was likely an internal hard drive issue and it likely would be a pricey fix. I decided to bring it in to Rossmann to be looked at and they found & fixed the issue within literally 30 seconds. The service and the price here is unbeatable. 10000/10 recommend these guys and will use them for any repair needed in the future.
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Danielle D. Avatar
Danielle D.
12/06/2020
5 star ratingI had a MacBook Air that died. Thankfully, I had watched a number of Louis Rossmann videos on YouTube and thought that his group would be the people for the job. I shipped my laptop off to Austin, within a few hours of receiving it, I was assigned a number and kept up to date on the progress. The laptop was repaired in about three business days, packed, and returned to me as good as new! Had I sent it to an "authorized" Apple repair center, they would have been required to replace the logic board, resulting in a complete loss of data! Thankfully, they know how to actually repair computers! I didn't have to lose any data ... it was all intact! That's a great win! The repair cost $425, which was actually less than the $464 at an authorized repair shop, to replace the entire logic board. For sure, if I have other issues, right back to Austin it will go! My only knock, and it's a small one is that the communication is not great when replying to the service ticket to ask questions. I'm still giving five stars though because 4.75 won't work!
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Paul ..
7/18/2024
5 star ratingI've been a fan of Louis Rossman for years. Finally I had a hard drive issue and sent it out to them. They quoted me one price and it ended being less than expected. They repaired the data and recovered it to another drive!!! The customer service was straight forward and no beating around the bush. The helped me get what i need done.
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Wesley F. Avatar
Wesley F.
7/25/2022
5 star ratingfixed my laptop that had water damage. apple told me i would lose all my data but RRG was able to fix it and i got to keep all my data :)
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Tyler G. Avatar
Tyler G.
8/05/2025
I ordered smd parts on last Friday and the parts arrived on the following Tuesday in West Austin. Louis Rossmann and his crew provide great service and fast shipping. I highly recommend using this company for Apple repairs and for needed parts if doing the repairs yourself.
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Sonya Avatar
Sonya
12/21/2019
Been watching on youtube for a long time and eventually it was my turn to use his data recovery services. I was expecting to pay over $1000 for the data on my phone but it ended up being less than that. Shipping to and from was fast and the instructions and process to restore the data was simple to follow. A million thanks for getting my photos back!
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Tri Viszla Avatar
Tri Viszla
5/11/2025

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!
failed usb drive during data recovery service
Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!
unstick heads - data recovery austin
Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..
on site hard drive data recovery service
We can do clean room data recovery on premises when necessary.
inspecting 6 head stack donor drive
Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

Call or Visit Us

Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

Email, Call or Walk Into Our Store.  We Want to Hear From You!

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
Made In America
No Outsourcing
Experienced Technicians

Address

Rossmann Repair Group Inc 2410 San Antonio Street,
Austin, TX 78705
(347) 552-2258

OPENING HOURS
Monday-Friday – 11 AM to 7 PM

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