RAID Data Recovery

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (232 reviews)

We can recover failed RAID arrays; our technicians have all of the necessary tools & training to do the work in-house without outsourcing. Whether it's standard MDADM Linux RAID(common in cheap NAS units), or using proprietary enterprise RAID controllers, our technicians do it all!

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What is RAID?

RAID (Redundant Array of Independent Disks) uses multiple disks to allow faster performance, or the ability of some drives to stop working without loss of data.

Common RAID Configurations:

RAID 0: Provides high performance with no redundancy. The failure of any single disk leads to complete data loss.
RAID 1: Mirrors data across disks, offering redundancy. Recovery typically involves replacing the failed disk and rebuilding the array.
RAID 5: Balances performance and redundancy with distributed parity. Recovery can be complex, particularly with multiple disk failures.
RAID 6: Similar to RAID 5 but allows for two disk failures with an additional parity block.
RAID 10: Combines RAID 0 and RAID 1 benefits, offering both high performance and redundancy.

Why Rossmann Repair Group for RAID Data Recovery?

Our expertise in RAID data recovery comes from years of training & experience combined with access to the best tools in the industry. Here's why Rossmann Repair Group should be your go-to choice:

State-of-the-Art Diagnostic Tools: Our cutting-edge diagnostic tools enable us to swiftly assess your RAID array's health, pinpoint failures, and develop a sensible recovery strategy.
Certified Data Recovery Experts: Our team comprises certified data recovery engineers with extensive knowledge in handling various RAID configurations and file systems.
Tailored Recovery Solutions: We customize our recovery solutions to align with your RAID setup's specific needs, whether the damage is logical, physical, or both.
Secure and Confidential: We prioritize data security and confidentiality, adhering to stringent privacy protocols to protect your sensitive information throughout the recovery process.
Free estimate: We are confident in our ability to recover your data. Our estimates are performed in-house, on-site, at no charge.

Common RAID Failures and Recovery Scenarios

RAID arrays can fail for many different reasons, from hardware malfunctions to software corruption. Common issues we recover are:

Disk Failures: Whether due to mechanical issues or bad sectors, we can rebuild and recover data from failed disks.
Controller Failures: We recover data from arrays affected by RAID controller failures or corruption.
RAID Rebuild Failures: Failed rebuilds can lead to data loss; our experts can safely recover data without risking additional loss.
Accidental Deletion and Formatting: Our team can recover data even if files have been accidentally deleted or the RAID array has been formatted.

What sets us apart:

Understanding RAID Configurations
RAID systems come in different configurations such as RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10, each with its unique structure and failure points. We've encountered all of these RAID setups and understand the nuances of each. This familiarity allows them to quickly diagnose issues and implement effective recovery strategies.
In-depth Analysis and Diagnosis
With years of hands-on experience, our technicians can accurately diagnose the root cause of a RAID failure, whether it's due to mechanical failure, logical corruption, or a combination of both. This contrasts with less experienced technicians who might misdiagnose the problem, leading to ineffective recovery attempts.
Handling Complex Failures
As often seen on forum discussions, RAID failures can involve multiple disk failures or corruption during rebuilds. Our technicians know how to navigate these challenges, employing advanced techniques to recover data even when it seems like it's impossible.

Advanced Technology: AceLAB PC3000

State-of-the-Art Tools
The AceLAB PC3000 is a cutting-edge toolset designed for data recovery professionals. It allows our technicians to interact directly with the firmware of hard drives, bypassing damaged areas and accessing data that would be otherwise unreachable with standard tools. Our technicians have read the book back and forth (literally) on these tools, including flying to Czech Republic regularly for intense training sessions with the experts at AceLAB.
Precision and Control
The PC3000 provides unparalleled control over the recovery process, enabling precise adjustments to handle drives with delicate conditions. This precision is important to avoid further data loss, which can occur if recovery attempts are made with tools that are not up to the job.
Comprehensive Recovery Capabilities
With the PC3000, our technicians can perform operations such as head swaps and platter extraction in a controlled environment, significantly increasing the chances of successful recovery from physically damaged drives.

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RAID Models & Devices We Can Recover

Below is a partial list to give you an idea of the RAID systems we can recover:

NAS Devices

Commonly used by small to medium-sized businesses and home users for centralized storage and file sharing.

Synology
- DS Series (e.g., DS220+, DS920+)
- RS Series (e.g., RS820+, RS1221+)
- DX Series (e.g., DX517)
QNAP
- TS Series (e.g., TS-451+, TS-873A)
- TVS Series (e.g., TVS-672XT, TVS-872XT)
- UX Series (e.g., UX-800P)
Western Digital (WD)
- My Cloud Series (e.g., My Cloud EX2 Ultra, My Cloud PR4100)
- WD Red Drives (commonly used in NAS)
Netgear
- ReadyNAS Series (e.g., RN424, RN628X)
Buffalo
- TeraStation Series (e.g., TS3210DN, TS5410DN)

Servers and Enterprise Storage

Typically used by larger businesses and enterprises for critical data applications.

Dell EMC
- PowerEdge Series (e.g., R740, T640)
- PowerVault Series (e.g., ME4024)
Hewlett Packard Enterprise (HPE)
- ProLiant Series (e.g., DL380, ML350)
- MSA Storage (e.g., MSA 2050)
IBM (Lenovo)
- System x Series (e.g., x3650 M5)
- ThinkSystem Series (e.g., SR650)
NetApp
- FAS Series (e.g., FAS2750)
- AFF Series (e.g., AFF A220)
Oracle
- Sun Storage Series (e.g., Sun ZFS Storage 7420)

Desktop & Workstation RAID

High-end desktop systems with RAID capabilities are often used by professionals who need data redundancy and high-speed performance.

Apple
- Mac Pro (e.g., 2019 Mac Pro with Promise Pegasus RAID)
HP
- Z Workstations (e.g., Z8 G4 Workstation)
Dell
- XPS Desktop Series (e.g., XPS 8940 with RAID option)
- Precision Workstations (e.g., Precision 5820)
Lenovo
- ThinkStation Series (e.g., P920)

RAID Controllers and Cards

RAID configurations often depend on specific controllers, which can be internal or external.

Adaptec
- Series 8 (e.g., 8805, 8885)
LSI Logic (Broadcom)
- MegaRAID Series (e.g., 9361-8i, 9460-16i)
Intel
- RAID Controllers (e.g., RS2BL080, RMS3CC080)
Promise Technology
- FastTrak Series (e.g., TX4650)

Common RAID Configurations

Understanding your RAID configuration type is crucial for effective data recovery:

RAID 0: Striped disks, no redundancy, high performance.
RAID 1: Mirrored disks, redundancy.
RAID 5: Striped with parity, balance of performance and redundancy.
RAID 6: Similar to RAID 5 but with extra parity for added redundancy.
RAID 10 (1+0): Striped and mirrored, high performance and redundancy.

When seeking RAID data recovery, note your device's model number, series name, or family. This information, typically found on the device label, user manual, or system settings, helps identify the specific RAID setup for troubleshooting.

Watch a Real Data Recovery Service below!

Other devices we recover:

Laptop Hard Drives

Liquid damaged iPhones

Physically damaged USB flash drives

SD & microSD cards

WD MyPassport

Desktop Hard Drives

External Hard Drives

USB Hard Drives

RAID configurations

SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the RAID array, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.

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SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery

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CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.

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SSDs

$300-$2000 depending on extent of damage

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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks.

					I would give this place and service 10 stars if I could. I spilled the smallest amount of water on my 2015 Macbook Air space bar (the size of a quarter). It was in perfect condition before that. The computer bugged out and shut down. I went to the Apple Genius Bar to get it looked at and hopefully fixed. Though friendly, they did nothing to actually help and just told me that I didn't get water on the hard drive, but since it wasn't turning on, I needed to buy a new laptop - never again will I go there. A friend I was complaining to suggested Rossman Group, which I wasn't far from so I thought it was worth a trip - and it certainly was! I regret not getting the service guy's name, but he assessed the issue and told me I only needed to replace the track pad cable ($75 + tax), while teaching me some things about hardware along the way (i.e. rice does nothing for liquid damage, Macbook Air's after 2017 are garbage, the screw driver to open your computer safely is a WHIA Pentable 4, etc). I've never been so thrilled to spend $75 before - vs. the $1,100 Apple tried to get me out of me for a new machine. My computer was saved and works perfectly as it should. Could not be more grateful - a miracle on First Avenue!
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Lauren Nobile
10/21/2019
					My wife's mac screen stopped working in  Indonesia. No matter were we took it, it was 600 USD to fix. Well, I have been watching  Louis for a while now :-) and truly enjoy it.  Anyway, I had convince my wife to send the MAC to Rossmans once we got back to the US. It wasn't easy since they are not "authorized" repair company. I  had to convince her that they were better than Apple. She hesitantly said yes and trusted my judgement.  Well Louis, you guys came through. Not only did you guys replace the faulty screen but my wife said her mac looked cleaned up. She was very happy with the results. THANKS FOR NOT MAKING ME LOOK BAD!!!. :-) Oh.. Rossman Group charged me 600 USD. The same amount we would have paid to have the mac fixed in Indonesia.
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Richard Rivera
11/21/2019
					Absolute miracle workers. I dropped off an 8tb hard drive that had fallen into a BUCKET OF BLEACH and they did the impossible. Look no further than this place
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Robert
7/17/2022

					Brought my 2017 macbook air in today after Apple's "genius" bar told me last week I needed a new logic board. Someone recommended bringing it here to see if they could repair it. I came in thinking I'd pay $250 for a logic board repair but one of the guys working took it apart, cleaned some dirt out of the keyboard/trackpad and sent me on my way(with no charge!!!) Cant believe im writing this on my mac after I almost bought a whole new machine. Wish I had more cash on hand to leave these guys a bigger tip. Well worth the 1.5 hour drive!!! (also appreciate them taking precautions against covid-everyone was wearing masks)
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Carolyn Dickson
12/17/2020
					I had all of our pictures backed up twice, except for 2017 and 2018.  As I was uploading originals to the cloud, my drive died.  And there went 2 years, four daughters' middle school and high school memories, and my heart was broken.  Two separate repair shops looked at our drive....one of which likely also damaged it further....to no avail.  Rossman was recommended by our local guy after he said it was not something he could do.  Steve came through.  It took time, and patience, and I fully expected for him to give up, but he didn't.  He finally fixed it, did it at a price that was way too reasonable, and I now have our memories back.  I would unequivocally recommend Rossman.  They were honest, fair, and hardworking to the end.
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Karen Ferrero
12/17/2020
					Phenomenal repair shop! My moms Macbook pro 16 with coffee spills was pretty much done for, we were heart broken so much money down the drain, luckily my brother stumbled upon this shop online. They live in Chicago, mind you they took a hige leap of faith to mail it in. Long srory short they fixed it at a fraction of what it would cost -600 bucks! For coffee spills they usually switch mother boards ect and you get a bill similar to the price of the computer. They are super transparent about the process. In todays age very few places you can blindly trust, and why i would highly recommend Rossmans to any one around the country, they literally saved my mom from a $2800 loss, so happy! Months down the line im trying to swap out my hard drive in my 21.5 imac and finding the right tape is tricky. Ive heard heaps of horror story of screens falling off in the middle of the night... Any hoot i called them up and asked them for the info, they not only ready helped me over the phone, they also went ahead and gave me there supplier for the adhesive im looking for! This goes to show what an amazing store this is! Thanks guys you rock!
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PhilosophiseIt
12/17/2021

					Recovered a water damaged hard drive that I feared was a goner.   Kevin was very helpful and took the time to answer all my questions.   Friendly staff and I definitely recommend.    Thanks!
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Chris S
7/17/2022
					My (2018) Macbook pro's touchbar was not working, it would show the display but couldn't register touches. I initially contacted Apple and they quoted me $700 for the repair. I brought it to Rossmann on a Saturday and the guy at the front desk opened it up and tried cleaning the touchbar cable for me and said if that fixed the problem, it would be free. It did not fix the problem and they gave me a quote of $300 and said it would take until around Wednesday. I had to leave town on Tuesday and they said they would be able to ship it to me once it was repaired. On Tuesday morning, I got an email saying the repair was complete and I was able to  pick it up before I left. It has been around 3 weeks since and I've had no problems with the touchbar. Highly recommend! They saved me $400 and the employees were super friendly
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Shance L.
3/21/2021
					I have a 8+ year old MacBook Air, it completely shut off on me and I was devastated since I have a ton of important business files that weren't backed up. I contacted Apple Tech through chat and we troubleshooted with negative results. The Tech set up an appointment with their Apple Store Genius Bar. I went over to the appointment and the individual at the Genius Bar couldn't help me and basically did everything the previous tech over chat had me do. The Genius Bar tech told me there was nothing that could really be done since its considered a "vintage" device. I could try to have it repaired by them but there is a flat rate and there will be a high chance that the data will be lost. I couldn't take that chance and loose the data. One of my friends gave me Rossmann's information. I contacted them and Kevin told me to bring it over. I was there less than 15 minutes, the tech did some minor work and got my MacBook Air to turn on! Also told me there was no charge! I couldn't believe it after coming out of the Apple Store loosing my mind due to the potential data loss! These Guys at Rossmann are truly honest individuals! I am extremely grateful and fully recommend taking any of your devices for service there. THANK YOU AGAIN! Miguel
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Miguel Bermudez
12/11/2022

					I stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. I powered it up and a little research led me to guess that the hard drive was dead or not being seen. So I sent a note with that assumption to Rossman Repair Group. They said it could be the hard drive or it could be the drive cable which is a known issue with this model - $100 to repair if that's what it is. I gambled and paid $13 to ship it. For retail customers, Rossman will diagnose, outline the problem, and provide an estimate for free. They confirmed it was the cable and they needed the OS password to further test the operating system to make sure that it boots (loads to your desktop). I did not have the password so I asked if they could use the password reset? They replied "We wouldn't be able to reset the password, but we can wipe it and reinstall a new OS with a new password if you'd like. The hard drive cable is indeed bad on this device, with a new cable the hard drive does show up."I got it back (free return shipping), since the hard drive now shows up I was able to reset the PW and it looks to be running perfectly! Total repair cost $113.
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Scott J.
3/18/2021
					I haven't really had great experiences with the Apple store Genius Bar, even with AppleCare. Usually they just replace my device with a refurbished one and wipe my data. I've been watching these guys on YouTube for a couple of years so I felt like they knew what they were doing and honestly were leagues beyond most Apple repair places. They were able to fix a logic board power issue, they did it in three days, even over a holiday weekend, and they did it for less than the estimate quoted, and the machine is like new - and all of my data is intact, something the Apple store can't promise. I don't honestly understand why anyone would bother going anywhere else for a MacBook Pro repair. These guys 100% are some of the best.
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Matthew R.
7/07/2020
					My Mac Book Air was damaged by a water spill. I turned it on briefly, then it shut down and it would not boot up again. Knowing how damaging a liquid spill can be on a Mac Book, I reluctantly took it to the Apple Store to assess the damage. I was told at the Apple store that it would cost me at least $750.00 to have the hard drive replaced and that would be my only option. I was also encouraged to purchase a new one rather than putting that much money into it. I did not want to spend that kind of money so I went home feeling like all was lost. A local business near my home in West Chester Ohio highly recommended the Rossmann Repair Group in New York City. Reluctantly, I packed it up and sent it to this company after researching it online. I also called and talked to the owner describing the problem. He was very professional and personable. Within two weeks, I received a reply back from the owner through their website letting me know they had completed their assessment. I called again and spoke to the owner because there was no charge on the invoice. The owner said to me, "All we needed to do was an ultra-sonic cleaning, we cleaned a bit of gunk out of it and we don't feel like we should charge you anything". I was absolutely amazed at the integrity of this man and this company. He could have charged me hundreds of dollars for a repair, I would never have known. I HIGHLY recommend this company. It is rare that you find that level of honesty and integrity in a company. My laptop was cleaned and is now working like it were brand new. (see the photo below) All I paid this company was for shipping to return it back to me. Again, I would highly recommend this company. The Apple store will no longer be my first stop for issues concerning any of my Apple products. This guy and his company are the real deal.
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M.A. H.
2/10/2019

					I traveled two and a half hours each way to take my laptop in to Rossmann Repair Group because I was so impressed with the skill and expertise displayed in Louis Rossmann's YouTube channel (in addition to its hilariousness and occasionally brilliant wit and wisdom). It was important to me to go to a repair store that I had trust and confidence in.Louis and his colleagues were extraordinarily diligent, professional, thorough, transparent and went far above and beyond what was necessary and greatly exceeded my expectations. This was literally the best customer service experience I can remember by far. I would recommend Rossmann Repair Group to anyone without reservations. Louis and his colleagues are also among the most uncompromisingly ethical professionals I've ever met - as another reviewer pointed out, they literally invest huge amounts of uncompensated time to educate customers on how systematically faulty MacBooks are despite having a business model reliant on people continuing to buy them.Seriously, if you care about your computer, time, money, data, etc., I wouldn't risk going anywhere else for MacBook repair.
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Samantha G.
8/10/2019
					I used their mail-in service and followed their simple instructions on how to send it it. First fill out a form, then you get a ticket number and write it down and put it in the box you ship the device in. Few days later from delivery I got an email indicating diagnosis was beginning. 2 days later I got a full quote and was fairly priced, and was accurate on what their website had stated it possibly could total up to be. 2 days later, it's completed and shipped out Rather spending 600+ for a new board from Apple, with no possibility of data recovery, I got to keep the same board, retain my data, and was done cheaper in the same amount of time it would have taken to do their mail in service which is what the Apple store would have done. Amazing how I went from a MacBook that was completely dead, no signs of power going through tthe board, to a smooth running as good as new Mac. Highly recommend their services and his YouTube channel.
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Josue Montalvo
4/17/2022
					Received my dead 2010 Macbook Pro restored with all of the data ! Also swapped out the old HDD for a new SDD
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Calvin F.
2/05/2024

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!

failed usb drive during data recovery service

Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!

Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..

on site hard drive data recovery service

We can do clean room data recovery on premises when necessary.

Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

Mail-In Repair Service

Call or Visit Us

(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

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Common Questions

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

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