RAID Data Recovery

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (232 reviews)

We can recover failed RAID arrays; our technicians have all of the necessary tools & training to do the work in-house without outsourcing. Whether it's standard MDADM Linux RAID(common in cheap NAS units), or using proprietary enterprise RAID controllers, our technicians do it all!

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What is RAID?

RAID (Redundant Array of Independent Disks) uses multiple disks to allow faster performance, or the ability of some drives to stop working without loss of data.

Common RAID Configurations:

RAID 0: Provides high performance with no redundancy. The failure of any single disk leads to complete data loss.
RAID 1: Mirrors data across disks, offering redundancy. Recovery typically involves replacing the failed disk and rebuilding the array.
RAID 5: Balances performance and redundancy with distributed parity. Recovery can be complex, particularly with multiple disk failures.
RAID 6: Similar to RAID 5 but allows for two disk failures with an additional parity block.
RAID 10: Combines RAID 0 and RAID 1 benefits, offering both high performance and redundancy.

Why Rossmann Repair Group for RAID Data Recovery?

Our expertise in RAID data recovery comes from years of training & experience combined with access to the best tools in the industry. Here's why Rossmann Repair Group should be your go-to choice:

State-of-the-Art Diagnostic Tools: Our cutting-edge diagnostic tools enable us to swiftly assess your RAID array's health, pinpoint failures, and develop a sensible recovery strategy.
Certified Data Recovery Experts: Our team comprises certified data recovery engineers with extensive knowledge in handling various RAID configurations and file systems.
Tailored Recovery Solutions: We customize our recovery solutions to align with your RAID setup's specific needs, whether the damage is logical, physical, or both.
Secure and Confidential: We prioritize data security and confidentiality, adhering to stringent privacy protocols to protect your sensitive information throughout the recovery process.
Free estimate: We are confident in our ability to recover your data. Our estimates are performed in-house, on-site, at no charge.

Common RAID Failures and Recovery Scenarios

RAID arrays can fail for many different reasons, from hardware malfunctions to software corruption. Common issues we recover are:

Disk Failures: Whether due to mechanical issues or bad sectors, we can rebuild and recover data from failed disks.
Controller Failures: We recover data from arrays affected by RAID controller failures or corruption.
RAID Rebuild Failures: Failed rebuilds can lead to data loss; our experts can safely recover data without risking additional loss.
Accidental Deletion and Formatting: Our team can recover data even if files have been accidentally deleted or the RAID array has been formatted.

What sets us apart:

Understanding RAID Configurations
RAID systems come in different configurations such as RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10, each with its unique structure and failure points. We've encountered all of these RAID setups and understand the nuances of each. This familiarity allows them to quickly diagnose issues and implement effective recovery strategies.
In-depth Analysis and Diagnosis
With years of hands-on experience, our technicians can accurately diagnose the root cause of a RAID failure, whether it's due to mechanical failure, logical corruption, or a combination of both. This contrasts with less experienced technicians who might misdiagnose the problem, leading to ineffective recovery attempts.
Handling Complex Failures
As often seen on forum discussions, RAID failures can involve multiple disk failures or corruption during rebuilds. Our technicians know how to navigate these challenges, employing advanced techniques to recover data even when it seems like it's impossible.

Advanced Technology: AceLAB PC3000

State-of-the-Art Tools
The AceLAB PC3000 is a cutting-edge toolset designed for data recovery professionals. It allows our technicians to interact directly with the firmware of hard drives, bypassing damaged areas and accessing data that would be otherwise unreachable with standard tools. Our technicians have read the book back and forth (literally) on these tools, including flying to Czech Republic regularly for intense training sessions with the experts at AceLAB.
Precision and Control
The PC3000 provides unparalleled control over the recovery process, enabling precise adjustments to handle drives with delicate conditions. This precision is important to avoid further data loss, which can occur if recovery attempts are made with tools that are not up to the job.
Comprehensive Recovery Capabilities
With the PC3000, our technicians can perform operations such as head swaps and platter extraction in a controlled environment, significantly increasing the chances of successful recovery from physically damaged drives.

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RAID Models & Devices We Can Recover

Below is a partial list to give you an idea of the RAID systems we can recover:

NAS Devices

Commonly used by small to medium-sized businesses and home users for centralized storage and file sharing.

Synology
- DS Series (e.g., DS220+, DS920+)
- RS Series (e.g., RS820+, RS1221+)
- DX Series (e.g., DX517)
QNAP
- TS Series (e.g., TS-451+, TS-873A)
- TVS Series (e.g., TVS-672XT, TVS-872XT)
- UX Series (e.g., UX-800P)
Western Digital (WD)
- My Cloud Series (e.g., My Cloud EX2 Ultra, My Cloud PR4100)
- WD Red Drives (commonly used in NAS)
Netgear
- ReadyNAS Series (e.g., RN424, RN628X)
Buffalo
- TeraStation Series (e.g., TS3210DN, TS5410DN)

Servers and Enterprise Storage

Typically used by larger businesses and enterprises for critical data applications.

Dell EMC
- PowerEdge Series (e.g., R740, T640)
- PowerVault Series (e.g., ME4024)
Hewlett Packard Enterprise (HPE)
- ProLiant Series (e.g., DL380, ML350)
- MSA Storage (e.g., MSA 2050)
IBM (Lenovo)
- System x Series (e.g., x3650 M5)
- ThinkSystem Series (e.g., SR650)
NetApp
- FAS Series (e.g., FAS2750)
- AFF Series (e.g., AFF A220)
Oracle
- Sun Storage Series (e.g., Sun ZFS Storage 7420)

Desktop & Workstation RAID

High-end desktop systems with RAID capabilities are often used by professionals who need data redundancy and high-speed performance.

Apple
- Mac Pro (e.g., 2019 Mac Pro with Promise Pegasus RAID)
HP
- Z Workstations (e.g., Z8 G4 Workstation)
Dell
- XPS Desktop Series (e.g., XPS 8940 with RAID option)
- Precision Workstations (e.g., Precision 5820)
Lenovo
- ThinkStation Series (e.g., P920)

RAID Controllers and Cards

RAID configurations often depend on specific controllers, which can be internal or external.

Adaptec
- Series 8 (e.g., 8805, 8885)
LSI Logic (Broadcom)
- MegaRAID Series (e.g., 9361-8i, 9460-16i)
Intel
- RAID Controllers (e.g., RS2BL080, RMS3CC080)
Promise Technology
- FastTrak Series (e.g., TX4650)

Common RAID Configurations

Understanding your RAID configuration type is crucial for effective data recovery:

RAID 0: Striped disks, no redundancy, high performance.
RAID 1: Mirrored disks, redundancy.
RAID 5: Striped with parity, balance of performance and redundancy.
RAID 6: Similar to RAID 5 but with extra parity for added redundancy.
RAID 10 (1+0): Striped and mirrored, high performance and redundancy.

When seeking RAID data recovery, note your device's model number, series name, or family. This information, typically found on the device label, user manual, or system settings, helps identify the specific RAID setup for troubleshooting.

Watch a Real Data Recovery Service below!

Other devices we recover:

Laptop Hard Drives

Liquid damaged iPhones

Physically damaged USB flash drives

SD & microSD cards

WD MyPassport

Desktop Hard Drives

External Hard Drives

USB Hard Drives

RAID configurations

SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the RAID array, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.

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SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery

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CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.

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SSDs

$300-$2000 depending on extent of damage

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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks.

					I was referred to Rossmann Repair Group by a friend whose dad swears by the shop. After my Macbook Pro crashed and Mikey's Hookup in Brooklyn quoted me $511 to fix it and recover my data (plus a $90 diagnostic fee), I was desperate for a second opinion. Enter: Rossman Repair Group, who was able to get the job done for $250. What's more, the guys accidentally fixed my computer without first sending me a quote - when they realized this mistake, they graciously offered that I not pay full price for the repair. One of the best customer service experiences I've had in a really long time, ESPECIALLY when it comes to Apple products... I highly recommend them! Thanks Rossmann Repair! My laptop is working great now - you guys are the best!
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L A.
10/30/2018
					Been watching on youtube for a long time and eventually it was my turn to use his data recovery services. I was expecting to pay over $1000 for the data on my phone but it ended up being less than that. Shipping to and from was fast and the instructions and process to restore the data was simple to follow. A million thanks for getting my photos back!
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Tri Viszla
5/11/2025
					I can't wait to tell people about my trip to Rossmann Repair Group™®©°.I walked in there to ask quotes on replacing an old HHD in my laptop with a new SSD.The second I walked in I KNEW this place was ~special~."What up Rossman?" I bellowed as I entered, despite never being a customer before."What it is, NERD" retorted Rossman, decked out in some weird mixture of a dog and raver-clown costume.While I tried explaining that I was looking to replace my HHD with an SSD he interrupted and said "hold on a minute", and immediately jumped the counter and started rolling around on the floor, ecstatically, like some sort of mad man."I'm a pew-pew roller coaster on my way to tinsel town, and not a hogwash in a tornado can stop me!" he exclaimed.He then made "airplane noises" as he went around and around on the floor.I was shocked and amused."I'll puck off every straw kettle this side of the Mason Dixie line! Even the spanked tangerine ones! I ain't no bigot!" he continued.I didn't know what to think.Just then another customer entered the store.Rossman jumped up and loudly stomped up to the customer, very child-like."I am very mister business man to meet you" Rossman said, as he stuck out his hand in a shaking gesture.But the costumer just collapsed into gleaming sands! No kidding!Rossman turned to me in amazement and said "DO YOU KNOW WHAT THIS MEANS? WE'RE PRESIDENT PARTIES NOW!".I had no idea what that meant, but that was just the beginning of our adventures.2 million years later and a Time Trucker later, we arrived back at his store (and hour before I originally entered) and he quoted me a price on SSDs, drive cloning and labor.Best darn repair shop ever.He was the best friend a guy could ask for and the greatest space pilot I'd ever known, (and an ever better repair man!).Here's to you, Rossman!
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Project H.
6/30/2020

					What a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at my old photos. Thank you so much!
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Libby J. Justus
12/17/2021
					These guys are magic workers. Apple quoted me $700 and said my data wasn’t recoverable and these guys were able to recover all my data and fix my computer for $300!!!
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Nader Nouwairi
11/27/2023
					Came in to get my 4 year old phone's battery replaced, not really expecting them to have the battery in stock but wanting to support an independent repair shop in a world where manufacturers want them dead. I can typically fix my own stuff, but I didn't have the screwdriver I needed to open my phone and the battery had been annoying me for long enough. I figured I'd support a company leading the fight for right to repair and thought I'd probably get told to go somewhere else, but it was worth a shot. Not only did they have the battery in stock, they did the replacement in about 15 minutes for cheaper than Apple with a 1 year warranty on the battery. I didn't have to support a company I hate (apple), I got to support a company whose mission I support, and I walked away with a deal in basically no time. I've always recommended Rossmann Repair Group to people with macbook issues without having personal experience to back it up, now I can say that I, like so many other people, have had a good experience here. Hopefully I don't need repair anytime soon, but if I do, I know where I'll be coming.
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Patrick Maher
9/16/2024

					Visited old location in February 2020.  I thought I had a complicated issue with an iPhone, and a need to move gigs of data from it.  It turned out I was wrong. The friendly staff at Rossman Repair Group were understanding and kind in their handling of my problem, which had a very simple solution Never once was I lead towards spending unnecessary money on data recovery.  Different approaches to my need were presented and explained, all with a patient demeanor and an energizing confidence. I deeply appreciate the staff at Rossman.  I fully expected (and was willing) to spend a chunk of money at their business, but was gently guided to a solution that saved me hard earned money, and helped me save my data. Honest, top notch service!
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Josh Jones
12/17/2020
					My 2020 MacBook Air did not charge anymore on either of the 2 USB-C ports. Apple was unable to fix the issue without replacing the main logic board, which of course meant I would have lost all data on the on-board SSD. The team at Rossman Repair Group was able to fix the issue significantly cheaper than Apple and most importantly I got all my data back. Rossman Repair Group is very professional and fast! I highly recommend them!
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J B
10/17/2024
					Great Customer service. Way better than apple (Specially in terms of charges). You can go with any Mac, iphone or data recovery related problems. They are genuinely helpful. Would recommend to anyone anytime.
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ImTi BabLu
12/17/2021

					I cannot recommend working with these guys enough. A few weeks back, my 2018 Mac randomly crashed while traveling. I visited the Apple Store who offered a misdiagnosed issue and quoted me $600 for a external service that would wipe my data clean. I found the Rossmann Group online and took a leap of faith - and it paid off in heaps. They were incredibly communicative and fixed the issue in a straightforward, economical, and honest way - and the data was preserved as original. Cannot recommend them enough!
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Abdullah Ghuman
8/13/2023
					Great Customer service. Way better than apple (Specially in terms of charges). You can go with any Mac, iphone or data recovery related problems. They are genuinely helpful. Would recommend to anyone anytime.
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ImTi BabLu
12/17/2021
					I took my iPhone 6 Plus with a motherboard completely damaged took it to other technicians that were specialist in motherboards and no one could’ve get my data recovered or fix my phone to power back on these people of  (Rossmann Repair Group) got the phone fully repaired and in perfect working order and also backed up all my data in to a new hard drive . I totally recommend this company they are very responsive responsible and very professional .. thank you Rossmann Repair Group 😊
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Hector Nunez
12/17/2021

					World-class Mac repair service. If you want it done right and fast, this is the shop. Rossmann Repair had my damaged Macbook Pro screen replaced and ready for pick up less than six hours after drop off. Prior to that, I had spilled a cup of tea on another laptop- they successfully retrieved all data. Their quiet, friendly efficiency is very much appreciated pandemic or not. Great guys and gals.
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Ron Link
12/17/2021
					My Mac Book Air was damaged by a water spill. I turned it on briefly, then it shut down and it would not boot up again. Knowing how damaging a liquid spill can be on a Mac Book, I reluctantly took it to the Apple Store to assess the damage. I was told at the Apple store that it would cost me at least $750.00 to have the hard drive replaced and that would be my only option. I was also encouraged to purchase a new one rather than putting that much money into it. I did not want to spend that kind of money so I went home feeling like all was lost. A local business near my home in West Chester Ohio highly recommended the Rossmann Repair Group in New York City. Reluctantly, I packed it up and sent it to this company after researching it online. I also called and talked to the owner describing the problem. He was very professional and personable. Within two weeks, I received a reply back from the owner through their website letting me know they had completed their assessment. I called again and spoke to the owner because there was no charge on the invoice. The owner said to me, "All we needed to do was an ultra-sonic cleaning, we cleaned a bit of gunk out of it and we don't feel like we should charge you anything". I was absolutely amazed at the integrity of this man and this company. He could have charged me hundreds of dollars for a repair, I would never have known. I HIGHLY recommend this company. It is rare that you find that level of honesty and integrity in a company. My laptop was cleaned and is now working like it were brand new. (see the photo below) All I paid this company was for shipping to return it back to me. Again, I would highly recommend this company. The Apple store will no longer be my first stop for issues concerning any of my Apple products. This guy and his company are the real deal.
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M.A. H.
2/10/2019
					I had all of our pictures backed up twice, except for 2017 and 2018.  As I was uploading originals to the cloud, my drive died.  And there went 2 years, four daughters' middle school and high school memories, and my heart was broken.  Two separate repair shops looked at our drive....one of which likely also damaged it further....to no avail.  Rossman was recommended by our local guy after he said it was not something he could do.  Steve came through.  It took time, and patience, and I fully expected for him to give up, but he didn't.  He finally fixed it, did it at a price that was way too reasonable, and I now have our memories back.  I would unequivocally recommend Rossman.  They were honest, fair, and hardworking to the end.
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Karen Ferrero
12/17/2020

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!

failed usb drive during data recovery service

Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!

Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..

on site hard drive data recovery service

We can do clean room data recovery on premises when necessary.

Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

Mail-In Repair Service

Call or Visit Us

(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

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Common Questions

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

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