Sandisk Extreme Portable SSD Data Recovery Service in Austin

SanDisk Extreme Pro and Extreme Portable SSDs were sold promising durability and compact design. However, widespread failures have left many users stuck without their data.  At Rossmann Repair Group, we specialize in retrieving data from failing or unresponsive SanDisk Extreme Pro SSDs, using advanced tools and techniques to address the challenges posed by these horribly manufactured products.


SanDisk Extreme Pro SSD Data Recovery Services

Why Are SanDisk Extreme Pro SSDs Failing?

Simply put; they're made like crap. Attingo's photos tell the story. Sandisk has never taken accountability for the horrific manufacturing on these SSDs and should not be trusted until they take accountability. Thank you to Markus Häfele for his exceptional work in detailing the horrific quality of these products so consumers know to avoid them!

Why Are SanDisk Extreme Pro SSDs so popular?

Once vendors realized these drives were ticking time bombs they put them on sale to get rid of them.

Affiliate marketing allows news sites & blogs to make money each time a customer buys something they advertised on their blog. When the prices were lowered, many unethical blogs & news websites started promoting these defective products to make affiliate revenue.

Example: CNET, Cult of Mac,The Inventory. The Inventory published their suggestion months after numerous lawsuits came out against Sandisk for this class of products, and Cult of Mac's Ed Hardy admits he didn't even use the device in his recommendation!!

"I haven’t tested the SanDisk 4TB Extreme Portable SSD, but I have used many SanDisk products over the decades. The company built a reputation for quality products that, in my experience, it deserves."

Oftentimes, the tech press is not only not your friend; they are your enemy, actively profiting by recommending you junk if they'll get a few bucks of affiliate revenue out of it. I am sorry they did this to you; and I am sorry you're paying the price for it.

How Sandisk Extreme Pro drives die:

SanDisk Extreme Pro and related models, such as the SanDisk Extreme Portable and WD My Passport SSDs, have been reported to experience sudden failure, such as:

  • Data Wiping Without Warning: Drives may erase all stored data without rhyme or reason, making the SSD unreadable.
  • File System Corruption: Operating systems fail to recognize the drive, & data management tools like disk utility report unallocated or unformatted partitions
  • Hardware Design Flaws: Engineering issues, such as oversized components and weak soldering, can cause physical disconnections on the board, leading to intermittent or total failures.

Models in the SanDisk Extreme Pro SSD Family

Failures have been found in the following models:

  • SanDisk Extreme Portable (SDSSDE61 Series):
    • SDSSDE61-4T00 (4TB)
    • SDSSDE61-2T00 (2TB)
  • SanDisk Extreme Pro Portable (SDSSDE81 Series):
    • SDSSDE81-4T00 (4TB)
    • SDSSDE81-2T00 (2TB)
    • SDSSDE81-1T00 (1TB)
  • WD My Passport SSD (WDBAGF Series):

If you own one of these SSDs and have experienced data loss, our team can help.

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Watch a Real SSD data Recovery Service below!

Why Choose Rossmann Repair Group?

  • Highly experienced Circuit Board Repair: The issues facing the Sandisk Extreme Portable SSD are often physical hardware issues. We've specialized in circuit board repair for a decade before we set up our data recovery lab, so our technicians are well equipped to this specific type of data recovery.
  • Industry-Leading Tools: The PC3000 Portable PRO tool is the cream of the crop when it comes to data recovery technology, enabling success where others fail.
  • Expert Knowledge: Our technicians are highly experienced in dealing with the challenges inherent in recovering these SSDs, ensuring the best chance of retrieving your data.
  • Techs who live, eat, breathe data recovery: When 6:59 PM strikes the clock, we're not running to our cars to go home. Chris' nose is buried in a book or a microscope working on some random drive - even if it's one of his own, just to learn more. This isn't a job for us; it's a livelihood! We love what we do & we love learning more. This will make itself clear in every element of the interaction.

Challenges in Recovering Data From SanDisk Extreme Pro SSDs

Recovering data from these drives requires advanced expertise due to several key factors:

  • Firmware Complexity: Faulty firmware can cause the SSD to disconnect randomly or fail to initialize entirely. This requires precise firmware manipulation and updates during recovery.
  • Hardware Weaknesses: Physical design flaws like poorly soldered components and inadequate epoxy reinforcement lead to broken solder joints. These defects require micro-soldering repairs that not all data recovery facilities have.
  • Encrypted File Systems: Many of these drives use hardware encryption. If the drive becomes unresponsive, recovering encrypted data involves decrypting key sectors which can require expensive proprietary tools and expertise.

What Sets Rossmann Repair Group Apart?

At Rossmann Repair Group, we offer unmatched expertise in recovering data from SanDisk Extreme Pro SSDs:

  • Cutting-Edge Tools: Our lab is equipped with the latest recovery tools, including PC-3000 and micro-soldering stations, to address both software and hardware failures.
  • Firmware Recovery: We use specialized equipment to repair or bypass corrupted firmware, restoring access to the drive.
  • Experienced Team: Our technicians are highly skilled in recovering encrypted and unencrypted data from severely damaged drives.
  • Proven Success: We’ve recovered data from many SanDisk SSDs, even in cases where others said recovery was impossible. 

Contact Rossmann Repair Group Today

If you’ve experienced data loss with a SanDisk Extreme Pro SSD, don’t wait. Attempting DIY recovery methods can cause further damage and reduce the chances of successful recovery. Contact Rossmann Repair Group today to get started on your recovery process.

Models We Specialize In:

  • SanDisk Extreme Pro Portable SSD (1TB, 2TB, 4TB)
  • SanDisk Extreme Portable SSD
  • WD My Passport SSD

We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives
Liquid damaged iPhones
Physically damaged USB flash drives
SD & microSD cards
WD MyPassport
Desktop Hard Drives
External Hard Drives
USB Hard Drives
RAID configurations
SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.
hard drives

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.
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SD cards and micro sd cards

SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery
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cellphone data recovery

CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.
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ssd card data recovery

SSDs

$300-$2000 depending on extent of damage
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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks. 

Apple should thanks them. Apple should move them to a better location, bigger place and properly give them the tools and resources so that they can be at 110% Cant stand Apple products but it is great to have people that can put sweat and tears to give you top level services even when they are being held down by corporations like Apple. You can rest asure they will try everything to have your Apple product see the light of day again. 100% recommend this place. But I also recommend to stop spend money on Apple if they keep sticking to you. Best place to recover your Data My 2 cents. Salvador Pelaez
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Salvador Peláez Avatar
Salvador Peláez
12/17/2019
5 star ratingMy USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no".

I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data.

Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast.
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Chris W. Avatar
Chris W.
1/16/2020
5 star ratingBrought my 2017 macbook air in today after Apple's "genius" bar told me last week I needed a new logic board. Someone recommended bringing it here to see if they could repair it. I came in thinking I'd pay $250 for a logic board repair but one of the guys working took it apart, cleaned some dirt out of the keyboard/trackpad and sent me on my way(with no charge!!!) Cant believe im writing this on my mac after I almost bought a whole new machine. Wish I had more cash on hand to leave these guys a bigger tip. Well worth the 1.5 hour drive!!! (also appreciate them taking precautions against covid-everyone was wearing masks)
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Carolyn Dickson Avatar
Carolyn Dickson
12/17/2020
5 star ratingI traveled two and a half hours each way to take my laptop in to Rossmann Repair Group because I was so impressed with the skill and expertise displayed in Louis Rossmann's YouTube channel (in addition to its hilariousness and occasionally brilliant wit and wisdom). It was important to me to go to a repair store that I had trust and confidence in.Louis and his colleagues were extraordinarily diligent, professional, thorough, transparent and went far above and beyond what was necessary and greatly exceeded my expectations. This was literally the best customer service experience I can remember by far. I would recommend Rossmann Repair Group to anyone without reservations. Louis and his colleagues are also among the most uncompromisingly ethical professionals I've ever met - as another reviewer pointed out, they literally invest huge amounts of uncompensated time to educate customers on how systematically faulty MacBooks are despite having a business model reliant on people continuing to buy them.Seriously, if you care about your computer, time, money, data, etc., I wouldn't risk going anywhere else for MacBook repair.
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Samantha G. Avatar
Samantha G.
8/10/2019
My company recently sent a clients MacBook Pro to Rossmann for repair. While the MacBook was not repairable, they were very quick to diagnose the device and recover all the data for us! Quick, clear communication, and on the ball with shipping and taking care of us! Look forward to using them again in the future! Update. 12/3/2020 I have recently sent a MacBook Air that was not booting. In less than a week, I had it sent, and returned working perfectly! As always, great work, thank you very much!
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Shawn Suter Avatar
Shawn Suter
12/17/2020
5 star ratingLouis Rossmann is as real as it gets man. The sheep may not be of your average sheep's color, but he's the real deal. He knows exactly what he is doing and he's the full sheep. Not half the sheep, but the full legit sheep. You can't go wrong with Louis Rossmann. Don't delay, ship your Mackbook to Rossmann Repair Group today. Get your data recovery needs, your PP3SHEEP HOT repaired, liquid damaged keyboards (including those beautiful butterfly....wait a second... I wouldn't classify those as keyboards...) screens, and all sorts of... fuses....missing a screw? Perhaps a short screw for those short holes? Rossmann Repair Group has everything you need. But seriously, this place will fix all your sheep related needs!
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Just R. Avatar
Just R.
6/18/2019
5 star ratingWorld-class Mac repair service. If you want it done right and fast, this is the shop. Rossmann Repair had my damaged Macbook Pro screen replaced and ready for pick up less than six hours after drop off. Prior to that, I had spilled a cup of tea on another laptop- they successfully retrieved all data. Their quiet, friendly efficiency is very much appreciated pandemic or not. Great guys and gals.
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Ron Link Avatar
Ron Link
12/17/2021
5 star ratingWhat a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at my old photos. Thank you so much!
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Libby J. Justus Avatar
Libby J. Justus
12/17/2021
Great Customer service. Way better than apple (Specially in terms of charges). You can go with any Mac, iphone or data recovery related problems. They are genuinely helpful. Would recommend to anyone anytime.
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ImTi BabLu Avatar
ImTi BabLu
12/17/2021
5 star ratingI had a nearly 12 year old MacBook pro with the dreaded kernel panics. I contacted Rossman Repair Group after finding them on YouTube. I shipped the computer by following their instructions and it was received unharmed. Once the computer was received, I found them communicative, professional, and knowledgeable. They replaced the defective part, cleaned the computer and then I added a new battery and they even repaired my DVD drive.The computer was returned to me (the whole process took about 5 business days) and to say fantastic would be an understatement. I didn't realize that I had build in responses to anticipate computer shutdowns. I kept trying and trying to get it to crash, but the computer has run 48 hours straight without fail! This punts the decision for me to buy a new computer down the road 2 years! I'd give them 11 stars if I could..Thank you!
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Thomas R. Avatar
Thomas R.
3/25/2022
World-class Mac repair service. If you want it done right and fast, this is the shop. Rossmann Repair had my damaged Macbook Pro screen replaced and ready for pick up less than six hours after drop off. Prior to that, I had spilled a cup of tea on another laptop- they successfully retrieved all data. Their quiet, friendly efficiency is very much appreciated pandemic or not. Great guys and gals.
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Ron Link Avatar
Ron Link
12/17/2021
They got our data out of a waterlogged phone after other labs failed.
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Ezra Shapiro Avatar
Ezra Shapiro
8/17/2022
5 star ratingI've been a fan of Louis Rossman for years. Finally I had a hard drive issue and sent it out to them. They quoted me one price and it ended being less than expected. They repaired the data and recovered it to another drive!!! The customer service was straight forward and no beating around the bush. The helped me get what i need done.
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Wesley F. Avatar
Wesley F.
7/25/2022
Extremely knowledgeable staff that care about fixing your device for far less than it would cost to replace it. Don't act like a jerk in here just because you are frustrated that your expensive machine is broken. The lady in front of me literally had her problem diagnosed (case opened, board examined, hard drive and ram tested) for free, mind you, only to discover that the issue was just her broken charger cable. She was complaining that they didn't contact her promptly during the Thanksgiving holiday. She was acting anxiously and kept trying to blame them until she found out she didn't owe them any money; then she ran out. Don't act like that. These are smart people that are trying to help you.
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Benjamin Valkai Avatar
Benjamin Valkai
1/21/2018
5 star ratingI dropped my MacBook laptop and was unable to get it to turn it back on. After chatting with apple repair service I was told it was likely an internal hard drive issue and it likely would be a pricey fix. I decided to bring it in to Rossmann to be looked at and they found & fixed the issue within literally 30 seconds. The service and the price here is unbeatable. 10000/10 recommend these guys and will use them for any repair needed in the future.
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Danielle D. Avatar
Danielle D.
12/06/2020

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!
failed usb drive during data recovery service
Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!
unstick heads - data recovery austin
Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..
on site hard drive data recovery service
We can do clean room data recovery on premises when necessary.
inspecting 6 head stack donor drive
Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

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Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
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