Phone No:  (347) 552-2258
Email:  [email protected]
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Sandisk Extreme Portable SSD Data Recovery Service in Austin

SanDisk Extreme Pro and Extreme Portable SSDs were sold promising durability and compact design. However, widespread failures have left many users stuck without their data.  At Rossmann Repair Group, we specialize in retrieving data from failing or unresponsive SanDisk Extreme Pro SSDs, using advanced tools and techniques to address the challenges posed by these horribly manufactured products.


SanDisk Extreme Pro SSD Data Recovery Services

Why Are SanDisk Extreme Pro SSDs Failing?

Simply put; they're made like crap. Attingo's photos tell the story. Sandisk has never taken accountability for the horrific manufacturing on these SSDs and should not be trusted until they take accountability. Thank you to Markus Häfele for his exceptional work in detailing the horrific quality of these products so consumers know to avoid them!

Why Are SanDisk Extreme Pro SSDs so popular?

Once vendors realized these drives were ticking time bombs they put them on sale to get rid of them.

Affiliate marketing allows news sites & blogs to make money each time a customer buys something they advertised on their blog. When the prices were lowered, many unethical blogs & news websites started promoting these defective products to make affiliate revenue.

Example: CNET, Cult of Mac,The Inventory. The Inventory published their suggestion months after numerous lawsuits came out against Sandisk for this class of products, and Cult of Mac's Ed Hardy admits he didn't even use the device in his recommendation!!

"I haven’t tested the SanDisk 4TB Extreme Portable SSD, but I have used many SanDisk products over the decades. The company built a reputation for quality products that, in my experience, it deserves."

Oftentimes, the tech press is not only not your friend; they are your enemy, actively profiting by recommending you junk if they'll get a few bucks of affiliate revenue out of it. I am sorry they did this to you; and I am sorry you're paying the price for it.

How Sandisk Extreme Pro drives die:

SanDisk Extreme Pro and related models, such as the SanDisk Extreme Portable and WD My Passport SSDs, have been reported to experience sudden failure, such as:

  • Data Wiping Without Warning: Drives may erase all stored data without rhyme or reason, making the SSD unreadable.
  • File System Corruption: Operating systems fail to recognize the drive, & data management tools like disk utility report unallocated or unformatted partitions
  • Hardware Design Flaws: Engineering issues, such as oversized components and weak soldering, can cause physical disconnections on the board, leading to intermittent or total failures.

Models in the SanDisk Extreme Pro SSD Family

Failures have been found in the following models:

  • SanDisk Extreme Portable (SDSSDE61 Series):
    • SDSSDE61-4T00 (4TB)
    • SDSSDE61-2T00 (2TB)
  • SanDisk Extreme Pro Portable (SDSSDE81 Series):
    • SDSSDE81-4T00 (4TB)
    • SDSSDE81-2T00 (2TB)
    • SDSSDE81-1T00 (1TB)
  • WD My Passport SSD (WDBAGF Series):

If you own one of these SSDs and have experienced data loss, our team can help.

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Watch a Real SSD data Recovery Service below!

Why Choose Rossmann Repair Group?

  • Highly experienced Circuit Board Repair: The issues facing the Sandisk Extreme Portable SSD are often physical hardware issues. We've specialized in circuit board repair for a decade before we set up our data recovery lab, so our technicians are well equipped to this specific type of data recovery.
  • Industry-Leading Tools: The PC3000 Portable PRO tool is the cream of the crop when it comes to data recovery technology, enabling success where others fail.
  • Expert Knowledge: Our technicians are highly experienced in dealing with the challenges inherent in recovering these SSDs, ensuring the best chance of retrieving your data.
  • Techs who live, eat, breathe data recovery: When 6:59 PM strikes the clock, we're not running to our cars to go home. Chris' nose is buried in a book or a microscope working on some random drive - even if it's one of his own, just to learn more. This isn't a job for us; it's a livelihood! We love what we do & we love learning more. This will make itself clear in every element of the interaction.

Challenges in Recovering Data From SanDisk Extreme Pro SSDs

Recovering data from these drives requires advanced expertise due to several key factors:

  • Firmware Complexity: Faulty firmware can cause the SSD to disconnect randomly or fail to initialize entirely. This requires precise firmware manipulation and updates during recovery.
  • Hardware Weaknesses: Physical design flaws like poorly soldered components and inadequate epoxy reinforcement lead to broken solder joints. These defects require micro-soldering repairs that not all data recovery facilities have.
  • Encrypted File Systems: Many of these drives use hardware encryption. If the drive becomes unresponsive, recovering encrypted data involves decrypting key sectors which can require expensive proprietary tools and expertise.

What Sets Rossmann Repair Group Apart?

At Rossmann Repair Group, we offer unmatched expertise in recovering data from SanDisk Extreme Pro SSDs:

  • Cutting-Edge Tools: Our lab is equipped with the latest recovery tools, including PC-3000 and micro-soldering stations, to address both software and hardware failures.
  • Firmware Recovery: We use specialized equipment to repair or bypass corrupted firmware, restoring access to the drive.
  • Experienced Team: Our technicians are highly skilled in recovering encrypted and unencrypted data from severely damaged drives.
  • Proven Success: We’ve recovered data from many SanDisk SSDs, even in cases where others said recovery was impossible. 

Contact Rossmann Repair Group Today

If you’ve experienced data loss with a SanDisk Extreme Pro SSD, don’t wait. Attempting DIY recovery methods can cause further damage and reduce the chances of successful recovery. Contact Rossmann Repair Group today to get started on your recovery process.

Models We Specialize In:

  • SanDisk Extreme Pro Portable SSD (1TB, 2TB, 4TB)
  • SanDisk Extreme Portable SSD
  • WD My Passport SSD

We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives
Liquid damaged iPhones
Physically damaged USB flash drives
SD & microSD cards
WD MyPassport
Desktop Hard Drives
External Hard Drives
USB Hard Drives
RAID configurations
SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.
hard drives

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.
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SD cards and micro sd cards

SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery
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cellphone data recovery

CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.
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ssd card data recovery

SSDs

$300-$2000 depending on extent of damage
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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks. 

5 star ratingThese guys deserve TEN stars. My mother's Mac Air died on a vacation to NYC. Well, we thought it died. Her bag was lost at JFK and the charger was packed (dumb, yes, but there was a major snowstorm and she slept not at all waiting to find out whether or not her flight was canceled). She had important files not backed up. Yes, dumb. But she's 78 and a lawyer 52 years. A lawyer with secretaries who used to do all that stuff. And she is not computer-savvy beyond the bare minimum needed to email and compose documents. She bought a charger at UES Apple (the one on Madison in the 70s). The computer would not charge above 1%. My friend in IT recommended this place. He says it is the ONLY place other than Apple he will allow to touch his many devices, as an Apple consumer since the 1980s. I called Rossman at noon, from the March For Our Lives, and they said they would take a look at it. But before that, I emailed. Sure enough, there was an email back to my mother (she didn't see it). I told them my friend thought the port was corroded and that might be why it would not (the light) turn green or orange. So I trek back to the UES from the UWS to retrieve the computer. Trains a mess. Two hours later I arrived at Rossman and found three others waiting in the tiny store. It's not that small but typical for the area, narrow storefront and a deep space with workspace in the rear. The man took the computer and then charged with his own charger. Voila! All that stress and it turns out the computer is FINE but that Apple sold us a defective charger. Mom never tested it in the store, having no reason to believe Apple would sell a lemon. (Yuk yuk.) The man (whose name I wish I had asked for as we hung out over an hour) transferred her hard drive onto a little metal thing for 40 bucks. Also, Mom's machine is in very good shape, though she needs a new battery at some point. He does not recommend that she buys a new Air, which she was prepared to do. Otherwise, her device is healthy. Quite remarkable for a 2012 that gets heavy usage. Even at work, she uses her Air not a desktop at the firm. We then talked a lot about old vs new Airs and MacBook Pros. My Pro is from 2015, November. He says NEVER to get rid of this device, just to fix it when it gets old, and that the new MacBook Pros suck. He even expects a class action suit to arise as a result of the hybrid of solid state and movable parts. The new Airs are also not great. If they die and you haven't backed anything up, you are screwed. There is NO WAY to retrieve files without making the machine functional. That's because there is no removable hard drive. He's not impressed with the new products and says the best Pro eve made is the one I own (a gift from a dear friend who knew my 2011 MacBook Pro was on last legs). I am a customer for life and when my 2015 Pro begins to age, I'm taking it here. They also sell refurbished Mac Air/Pro and I would trust anything they had fixed and deemed fit to sell. Everyone is so nice. A lot of people came in and the Saturday hours were 12 to 4. A frazzled young woman came in at 4:10 pm and asked if they were closed. "Yes and no," my repairman told her. I love this place and encourage all Apple people to patronize them. The juice place down the street is quite good (a few doors down) and the prices lower than Juice Press and the like (except for the Acai bowls). But they don't have real milk. Just that soy/almond garbage. It's not far from Veselka and the Immigrant Bar. And St. Marks. THANK YOU, ROSSMAN!
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Victoria O. Avatar
Victoria O.
3/25/2018
World-class Mac repair service. If you want it done right and fast, this is the shop. Rossmann Repair had my damaged Macbook Pro screen replaced and ready for pick up less than six hours after drop off. Prior to that, I had spilled a cup of tea on another laptop- they successfully retrieved all data. Their quiet, friendly efficiency is very much appreciated pandemic or not. Great guys and gals.
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Ron Link Avatar
Ron Link
12/17/2021
Sent my hdd for data recovery, process was simple and I was able to pre-authorize an amount. They worked on my drive within 2 days of receiving it and the total cost was literally 1/10th of the amount of another service I got a quote from. Professional, quick, affordable. Nothing to complain about.
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Andrew Hansen Avatar
Andrew Hansen
3/10/2025
Hard drive came back perfectly. I think it took a bit long for Rossman group to get the motherboard, but that may be partially my fault due to buying a board and then realizing it was incompatible. Everything was excellent, only complaint was that I had to scratch off a sticker, but it's literally nothing to worry about. Still kinda wondering if the store is an advertisement for the youtube channel or if the youtube channel is an advertisement for the store. Either way 5/5
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Mark Mann Avatar
Mark Mann
12/17/2020
I stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. I powered it up and a little research led me to guess that the hard drive was dead or not being seen. So I sent a note with that assumption to Rossman Repair Group. They said it could be the hard drive or it could be the drive cable which is a known issue with this model - $100 to repair if that's what it is. I gambled and paid $13 to ship it. For retail customers, Rossman will diagnose, outline the problem, and provide an estimate for free. They confirmed it was the cable and they needed the OS password to further test the operating system to make sure that it boots (loads to your desktop). I did not have the password so I asked if they could use the password reset? They replied "We wouldn't be able to reset the password, but we can wipe it and reinstall a new OS with a new password if you'd like. The hard drive cable is indeed bad on this device, with a new cable the hard drive does show up." I got it back (free return shipping), since the hard drive now shows up I was able to reset the PW and it looks to be running perfectly! Total repair cost $113.
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Scott Jones Avatar
Scott Jones
12/17/2021
5 star ratingI was getting an unmountable boot volume error that was just unrecoverable from. It's an old computer that had served me well. It had been SO consistent over the years I had gotten lazy with backups and was nowhere near current. I was given a quote after diagnosis for recovery of data place on a new external drive. I told them specifically what folders to aim for and as it turned out the were able to recover the entire root structure in the format I requested so I just need to copy my old document, video, picture and music files onto a new computer I purchased as a replacement once I got the bad news of its passing. What rocks is that I now have my files back. AND a new external hard drive to use as my backup and a reminder to never forget that lesson. (Can you say automatic back ups?) Thanks Kevin and crew. Oh... and they said it was easier than expected and reduced the quote to reflect the time they saved on the easier recovery.Lastly, they were kind, listened, timely for this kind if work which is very time intensive and had a very conscious "no contact" in and out process that is SO appreciated at this time. Thanks again!!!
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Wade C. Avatar
Wade C.
5/14/2020
Received my dead 2010 macbook pro restored with all of the data recovered, thank you guys!
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Calvin Avatar
Calvin
2/05/2024
5 star ratingLove it .... they are so nice always helpful... i was struggling looking for some hard drive repair...finally found them thank god ..thank you guys for everything
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Fabiola Paredes Avatar
Fabiola Paredes
12/17/2021
AMAZING. I talked to a few other places before coming here. The final price I paid here was half of what I was quoted at the other place, insanely FAST (a few days vs. 6-8 days) AND SO MUCH MORE CLEAR in their diagnosis and process! The Rossmann Group is the best. First, I went to Dr. Brendan's on St.Marks. My computer sat there for a while- even though they mention a 24hr diagnosis period and I called them to ask about what happened. Super poor communication at Dr.Brendan from my experience. Also their quote was around $800 and timing was 6-8 days. This all felt super wrong, and I decided I might should take the laptop somewhere else. My work depends on it! SO I had read all the awesome reviews on google and saw how involved the people at The Rossmann Group were in helping their customers. Went over there on a Sunday. As soon as I showed up the technician opened my computer and told me exactly what was wrong, immediately diagnosed and understood. No smoke and mirrors, no questions unanswered. So amazing! Even though it was a holiday weekend (ie: NYE) the problem was solved by Tuesday night and I picked up my computer Wednesday! Highly recommend this shop! It seriously has taken a huge burden off my back as I launch my new biz in 2019. Computer problem was.... Display went out on my mac book pro after I dropped coffee near it. Other place said I would need a LCD screen replacement and a new logic board. But Rossmann Group opened the computer and showed me that part of the cable that connects the logic board and screen was burned out. So they replaced that for around 460$. Computer works great now!
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Alexandria Jarvis Avatar
Alexandria Jarvis
1/21/2019
5 star ratingI wasn't able to retrieve files off an external hard drive and the first estimate was $350 to $2500 (they said it had to go back to the manufacturer). Rossman was referred baby a friend and I was able to retrieve all my information. It was pricey (not $2,500!!) but worth it. I was very happy with the service.
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Mvy M. Avatar
Mvy M.
5/05/2020
Absolute miracle workers. I dropped off an 8tb hard drive that had fallen into a BUCKET OF BLEACH and they did the impossible. Look no further than this place
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Robert Avatar
Robert
7/17/2022
5 star ratingI had the pleasure of visiting the Rossmann Repair Group in NYC one day almost two years ago as friends of mine needed an evaluation of a broken Macbook Pro, a bad hard drive and possible data transfer. Louis Rossmann greeted us immediately and was very friendly and patient. He told us exactly what the problem was and said that the Macbook Pro was beyond repair due to bad GPU connections. In fact he saw this as soon as he turned it on, he could detect very faint lines on the screen which indicated this issue. He was very honest about this, he said that some places would get it to work for a while by heating it up and charging a few hundred dollars, but that the repair would not last long and it would certainly fail again.My friend asked him if he could transfer the data from the Macbook to a Mac Mini so it would work like the Macbook. He said he could and it would take a couple of days. We returned a few days later to pick everything up. The cost was very reasonable and my friends were very satisfied with the service. He gave the bad HD back to us, said it would require sending to a recovery center. Just honest. No ripoffs.In this tech repair industry, dishonesty is very common since tech people know the average person has no clue about any of this technology and there is almost no chance they would know if they are being fooled or how much the repair is really worth. I know this well since I also do computer and electronics repair and support myself and I know how easy it would be to fool customers left and right! I don't do this and I highly appreciate other tech experts who aren't tempted to profit from people's trust and innocence!So in summary, if you don't want to get ripped of and lied to, and are looking for a highly competent reliable technician, make sure you go here with your Mac equipment. If you like, you can stop by an Apple Genius bar first for a good laugh, while they give you the wrong diagnosis, quote you an insanely high repair price, and try to convince you to buy a whole new unit.Finally, if you want to be amazed, look for Louis Rossmann on YouTube and watch some of his videos where he shows exactly how he repairs the "unrepairable" and inspires many others to do their own repairs, start their own repair businesses and with his tireless entrepreneurial positive attitude even motivates disillusioned young students to not give up on school and go to college! (In fact one student said he was about to give up on education but after watching Louis on YouTube he made the decision to enter Med school! Now that's remarkable!)Louis is such a great guy, that in some cases where the issue is very minor, like a bad cable, he even does the repair for no charge! Try to find anybody who is willing to do anything for no charge these days! (The Genius bar would certainly tell you that your unit has been water damaged, when it wasn't, (maybe was in a humid room which would turn the water indicators red!) and quote you $1000 for a repair that would cost them $7 for the cable)Louis Rossmann is a hero, one of those rare individuals who make positive contributions to individuals and society every single day. I am pretty sure that anybody who gives him a bad review probably either is part of Apple, or considers Apple to be some kind of religious deity.
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Jerry D. Avatar
Jerry D.
9/05/2019
Quick fix for the hard drive stops working hardware failure on the MacBook Pro. Quick tip, it's not the drive itself but a problem on the mother board.
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Danyel Lawson Avatar
Danyel Lawson
12/17/2021
These guys are great! I often refer clients to them for days recovery that requires real skill.
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Eddie Quezada Avatar
Eddie Quezada
5/05/2023
Visited old location in February 2020. I thought I had a complicated issue with an iPhone, and a need to move gigs of data from it. It turned out I was wrong. The friendly staff at Rossman Repair Group were understanding and kind in their handling of my problem, which had a very simple solution Never once was I lead towards spending unnecessary money on data recovery. Different approaches to my need were presented and explained, all with a patient demeanor and an energizing confidence. I deeply appreciate the staff at Rossman. I fully expected (and was willing) to spend a chunk of money at their business, but was gently guided to a solution that saved me hard earned money, and helped me save my data. Honest, top notch service!
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Josh Jones Avatar
Josh Jones
12/17/2020

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!
failed usb drive during data recovery service
Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!
unstick heads - data recovery austin
Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..
on site hard drive data recovery service
We can do clean room data recovery on premises when necessary.
inspecting 6 head stack donor drive
Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

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Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
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Rossmann Repair Group Inc 2410 San Antonio Street,
Austin, TX 78705
(347) 552-2258

OPENING HOURS
Monday-Friday – 11 AM to 7 PM

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