WD My Passport & Encrypted External Hard Drive Data Recovery; T2 Translator Specialists

At Rossmann Repair Group, we are proud to offer advanced T2 translator recovery services for Western Digital (WD) drives, particularly those with encrypted storage. Using the latest PC3000 tools, we recover data from devices that other recovery labs claim aren't recoverable.

Why Rossmann Repair?

What Types of Products Benefit from T2 Translator Recovery?

  1. External Hard Drives:

    • Popular models like WD My Passport and WD Elements often use T2 encryption translators to protect user data.
  2. Encrypted Portable Drives:

    • WD drives with hardware encryption, such as WD My Passport Ultra and similar models, rely on T2 translators to secure files.
  3. NAS Devices with WD Drives:

    • Network-attached storage (NAS) systems that use WD drives with encryption also rely on T2 translator technology. Typical users include:
      • Small business owners running Synology or QNAP NAS systems for backups.
      • Home users who store digital libraries, including music, movies, and photos.

Challenges of Recovering Data from WD Drives with T2 Translators

T2 translators enable advanced encryption but create big roadblocks for data recovery:

  1. Conflicting Translation Data:
    • Encrypted drives often contain multiple versions of translation data. Without the correct map, rebuilding the drive and recovering files is impossible.
  2. Encryption Keys Stored in Firmware:
    • If the T2 translator fails, the encryption key stored in the firmware can become inaccessible, locking you out of their data.
  3. Physical and Logical Damage:
    • Physical damage to the drive or logical errors within the translator make recovery complicated.

How Rossmann Repair Group Recovers Your Data

Our expertise in T2 translator recovery is powered by the PC3000 Portable PRO tool and advanced WDC Marvell utilities. Here's how we perform successful recoveries where others fail:

  1. Enhanced T2 Translator Recovery Mode:
    • We use improved methods to address conflicting translation data, creating virtual drives with all possible addressing variants to ensure accuracy.
  2. Module 190 Reconstruction:
    • Our tools rebuild damaged T2 translator modules, so that he drive runs normally during recovery.
  3. Advanced Firmware Handling:
    • For drives with firmware-related issues, we analyze and reload the T2 translator directly into HDD RAM to bypass errors.
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Watch a Real Data Recovery Service below!

Why Choose Rossmann Repair Group?

  • Industry-Leading Tools: We use the latest advancements in T2 recovery technology to recover data from encrypted WD drives.
  • Experience You Can Trust: With years of expertise in data recovery, we handle cases other labs cannot.
  • Top Rated: No, really. Check google maps - we have the highest(and most) ratings of any data recovery company.
  • No paid advertising: No banner ads, no yelp promotions, no google adwords. We rely on word of mouth and videos demonstrating our abilities. The lack of paid advertising means the savings are passed onto you.

Contact Us Today

If your WD My Passport, Elements, or any external drive with hardware encryption has failed, don’t lose hope. Contact Rossmann Repair Group for professional data recovery services!

We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives
Liquid damaged iPhones
Physically damaged USB flash drives
SD & microSD cards
WD MyPassport
Desktop Hard Drives
External Hard Drives
USB Hard Drives
RAID configurations
SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.
hard drives

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.
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SD cards and micro sd cards

SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery
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cellphone data recovery

CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.
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ssd card data recovery

SSDs

$300-$2000 depending on extent of damage
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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks. 

I just got my Macbook Pro back from RRG. I have to say I was overjoyed and honestly getting my Macbook Pro back was the one time I felt pure joy in a while. I caught Louis on the phone a couple of the times that I called and he is super nice, incredibly nice to customers. I called in to tell him I wanted rush service and he noted that I approved $45 rush service. I called the beginning of the next week to see what the status was because it had been delivered on Thursday. Louis said they were in the middle of replacing the battery now, and then within the hour I got an email saying it was done. They did not charge me the rush service charge, which I didn't realize until after I paid and it shipped, but the was a duplicated repair charge on the invoice that I called and noted to them, which they promptly fixed. This leads me to believe that they waived the rush charge. These guys are awesome and made a daunting experience of being without my Macbook Pro for a week super easy. In contrast-- Geek Squad (Best Buy) said they needed to send it off to Apple for a month, and Microcenter, while I'm very impressed that they were able to do it in store, wanted $500 for the repair, which $300 of that was Apple's charge for the battery, that they're forced to use because they are an AASP. My understanding is they replace the whole backing and not just the battery. But here's the thing-- regardless of both places and even though all my data is backed up on the cloud, I simply did not trust to leave my Macbook Pro with either Microcenter (because they are an AASP only, because they're an awesome store with very capable people) or *shudder* Best Buy. Thank you so much Louis for being awesome, and all the rest of the guys. I don't know who the other guys were I spoke with but everyone was incredibly kind.
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Alexander Rose Avatar
Alexander Rose
12/17/2020
Great experience. These guys know what they are doing and are so honest, it is almost scary. I sent them a hard drive for data recovery and was informed that a recovery might be possible, but was highly unlikely. I watched one of their videos on YouTube and it made perfect sense why. Everyone else wanted to charge me $1300, whether or not they could recover the data. Louis, thank you for what you do, what you represent, and who you are.
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Chris Taylor Avatar
Chris Taylor
7/21/2019
5 star ratingLouis Rossmann is as real as it gets man. The sheep may not be of your average sheep's color, but he's the real deal. He knows exactly what he is doing and he's the full sheep. Not half the sheep, but the full legit sheep. You can't go wrong with Louis Rossmann. Don't delay, ship your Mackbook to Rossmann Repair Group today. Get your data recovery needs, your PP3SHEEP HOT repaired, liquid damaged keyboards (including those beautiful butterfly....wait a second... I wouldn't classify those as keyboards...) screens, and all sorts of... fuses....missing a screw? Perhaps a short screw for those short holes? Rossmann Repair Group has everything you need. But seriously, this place will fix all your sheep related needs!
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Just R. Avatar
Just R.
6/18/2019
Recovered a water damaged hard drive that I feared was a goner. Kevin was very helpful and took the time to answer all my questions. Friendly staff and I definitely recommend. Thanks!
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Chris S Avatar
Chris S
7/17/2022
5 star ratingI consulted Rossmann Repair Group for data recovery services. A new IT client was recently referred to me, because his main computer crashed and his business database went offline as a result. It turned out that the computer crashed because its main storage, a 500 GB Solid State Hybrid Drive, failed. That part was easy - replace it with a new 1 TB SSD and reinstall Windows along with the software he uses. However, the data on the SSHD was critical and would have meant serious problems for his business if he didn't get that back. That's where Rossmann Repair Group came in. I was already familiar with them given Louis Rossmann is one of my many subscriptions on YouTube, so I figured giving their Data Recovery Services a try. This proved to be a very wise choice! They identified exactly why the drive failed, and they recovered the data in expedited fashion. My client was very pleased. Keep up the good vibes!
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Shomari Hohn Avatar
Shomari Hohn
12/17/2020
5 star ratingWorld-class Mac repair service. If you want it done right and fast, this is the shop. Rossmann Repair had my damaged Macbook Pro screen replaced and ready for pick up less than six hours after drop off. Prior to that, I had spilled a cup of tea on another laptop- they successfully retrieved all data. Their quiet, friendly efficiency is very much appreciated pandemic or not. Great guys and gals.
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Ron Link Avatar
Ron Link
12/17/2021
5 star ratingI like his YouTube channel, sent my iPad in for screen repair, and am very happy with his repair service. My only complaint is the USPS delivery who has started leaving boxes at the curb by my driveway. As an Amazon seller I have shifted to UPS, a little more expensive but better delivery drivers. The Stamps.com rate is better than I could get going direct with UPS, but price vs USPS is lower when shipping East Coast, to East Coast, it is a little more on West Coast. Rossmann is 5 star.
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Harry S. Avatar
Harry S.
4/27/2022
5 star ratingMy USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no".

I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data.

Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast.
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Chris W. Avatar
Chris W.
1/16/2020
If I could give them more than 5 stars, I would. The Apple Genius wanted twice the price and 10 weeks to fix my Macbook Pro. Rossman received it on a Thursday, repaired and shipped it back out next day. I happily paid a nominal expediting fee for a quick turn. It arrived back to me very well packaged, clean as a whistle, and working flawlessly. EXCELLENT!
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Brian Stinson Avatar
Brian Stinson
12/17/2021
My wife's mac screen stopped working in Indonesia. No matter were we took it, it was 600 USD to fix. Well, I have been watching Louis for a while now :-) and truly enjoy it. Anyway, I had convince my wife to send the MAC to Rossmans once we got back to the US. It wasn't easy since they are not "authorized" repair company. I had to convince her that they were better than Apple. She hesitantly said yes and trusted my judgement. Well Louis, you guys came through. Not only did you guys replace the faulty screen but my wife said her mac looked cleaned up. She was very happy with the results. THANKS FOR NOT MAKING ME LOOK BAD!!!. :-) Oh.. Rossman Group charged me 600 USD. The same amount we would have paid to have the mac fixed in Indonesia.
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Richard Rivera Avatar
Richard Rivera
11/21/2019
5 star ratingBrought my 2017 macbook air in today after Apple's "genius" bar told me last week I needed a new logic board. Someone recommended bringing it here to see if they could repair it. I came in thinking I'd pay $250 for a logic board repair but one of the guys working took it apart, cleaned some dirt out of the keyboard/trackpad and sent me on my way(with no charge!!!) Cant believe im writing this on my mac after I almost bought a whole new machine. Wish I had more cash on hand to leave these guys a bigger tip. Well worth the 1.5 hour drive!!! (also appreciate them taking precautions against covid-everyone was wearing masks)
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Carolyn Dickson Avatar
Carolyn Dickson
12/17/2020
My client went to a Genius bar and was told he needed a new logic board and it was going to be about 800 dollars. I sent it to Rossmann and they got it fixed for almost a quarter of the Genius Bar price and on top of that my client's data was saved as they were able to repair the board. They did a fantastic job.
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Jeffrey Wheeler Avatar
Jeffrey Wheeler
1/21/2018
5 star ratingSent in a SSD for data recovery for a client of mine. Data was recovered! What else can I say. Thank you.
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David Dachenhaus (DDock) Avatar
David Dachenhaus (DDock)
12/17/2021
I consulted Rossmann Repair Group for data recovery services. A new IT client was recently referred to me, because his main computer crashed and his business database went offline as a result. It turned out that the computer crashed because its main storage, a 500 GB Solid State Hybrid Drive, failed. That part was easy - replace it with a new 1 TB SSD and reinstall Windows along with the software he uses. However, the data on the SSHD was critical and would have meant serious problems for his business if he didn't get that back. That's where Rossmann Repair Group came in. I was already familiar with them given Louis Rossmann is one of my many subscriptions on YouTube, so I figured giving their Data Recovery Services a try. This proved to be a very wise choice! They identified exactly why the drive failed, and they recovered the data in expedited fashion. My client was very pleased. Keep up the good vibes!
read more
Shomari Hohn Avatar
Shomari Hohn
12/17/2020
5 star ratingIf I could give them more than 5 stars, I would. The Apple Genius wanted twice the price and 10 weeks to fix my Macbook Pro. Rossman received it on a Thursday, repaired and shipped it back out next day. I happily paid a nominal expediting fee for a quick turn. It arrived back to me very well packaged, clean as a whistle, and working flawlessly. EXCELLENT!
read more
Brian Stinson Avatar
Brian Stinson
12/17/2021

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!
failed usb drive during data recovery service
Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!
unstick heads - data recovery austin
Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..
on site hard drive data recovery service
We can do clean room data recovery on premises when necessary.
inspecting 6 head stack donor drive
Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

Call or Visit Us

Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

Email, Call, Live Chat or Walk Into Our Store.  We Want to Hear From You!

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
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