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WD My Passport & Encrypted External Hard Drive Data Recovery; T2 Translator Specialists

At Rossmann Repair Group, we are proud to offer advanced T2 translator recovery services for Western Digital (WD) drives, particularly those with encrypted storage. Using the latest PC3000 tools, we recover data from devices that other recovery labs claim aren't recoverable.

Why Rossmann Repair?

What Types of Products Benefit from T2 Translator Recovery?

  1. External Hard Drives:

    • Popular models like WD My Passport and WD Elements often use T2 encryption translators to protect user data.
  2. Encrypted Portable Drives:

    • WD drives with hardware encryption, such as WD My Passport Ultra and similar models, rely on T2 translators to secure files.
  3. NAS Devices with WD Drives:

    • Network-attached storage (NAS) systems that use WD drives with encryption also rely on T2 translator technology. Typical users include:
      • Small business owners running Synology or QNAP NAS systems for backups.
      • Home users who store digital libraries, including music, movies, and photos.

Challenges of Recovering Data from WD Drives with T2 Translators

T2 translators enable advanced encryption but create big roadblocks for data recovery:

  1. Conflicting Translation Data:
    • Encrypted drives often contain multiple versions of translation data. Without the correct map, rebuilding the drive and recovering files is impossible.
  2. Encryption Keys Stored in Firmware:
    • If the T2 translator fails, the encryption key stored in the firmware can become inaccessible, locking you out of their data.
  3. Physical and Logical Damage:
    • Physical damage to the drive or logical errors within the translator make recovery complicated.

How Rossmann Repair Group Recovers Your Data

Our expertise in T2 translator recovery is powered by the PC3000 Portable PRO tool and advanced WDC Marvell utilities. Here's how we perform successful recoveries where others fail:

  1. Enhanced T2 Translator Recovery Mode:
    • We use improved methods to address conflicting translation data, creating virtual drives with all possible addressing variants to ensure accuracy.
  2. Module 190 Reconstruction:
    • Our tools rebuild damaged T2 translator modules, so that he drive runs normally during recovery.
  3. Advanced Firmware Handling:
    • For drives with firmware-related issues, we analyze and reload the T2 translator directly into HDD RAM to bypass errors.
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Watch a Real Data Recovery Service below!

Why Choose Rossmann Repair Group?

  • Industry-Leading Tools: We use the latest advancements in T2 recovery technology to recover data from encrypted WD drives.
  • Experience You Can Trust: With years of expertise in data recovery, we handle cases other labs cannot.
  • Top Rated: No, really. Check google maps - we have the highest(and most) ratings of any data recovery company.
  • No paid advertising: No banner ads, no yelp promotions, no google adwords. We rely on word of mouth and videos demonstrating our abilities. The lack of paid advertising means the savings are passed onto you.

Contact Us Today

If your WD My Passport, Elements, or any external drive with hardware encryption has failed, don’t lose hope. Contact Rossmann Repair Group for professional data recovery services!

We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives
Liquid damaged iPhones
Physically damaged USB flash drives
SD & microSD cards
WD MyPassport
Desktop Hard Drives
External Hard Drives
USB Hard Drives
RAID configurations
SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.
hard drives

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.
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SD cards and micro sd cards

SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery
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cellphone data recovery

CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.
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ssd card data recovery

SSDs

$300-$2000 depending on extent of damage
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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks. 

They rescued my 4gb hard disk. All my data backup was recovered and all my stuff was saved!!!
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Erick Rodriguez Avatar
Erick Rodriguez
12/17/2020
Brought my 2017 macbook air in today after Apple's "genius" bar told me last week I needed a new logic board. Someone recommended bringing it here to see if they could repair it. I came in thinking I'd pay $250 for a logic board repair but one of the guys working took it apart, cleaned some dirt out of the keyboard/trackpad and sent me on my way(with no charge!!!) Cant believe im writing this on my mac after I almost bought a whole new machine. Wish I had more cash on hand to leave these guys a bigger tip. Well worth the 1.5 hour drive!!! (also appreciate them taking precautions against covid-everyone was wearing masks)
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Carolyn Dickson Avatar
Carolyn Dickson
12/17/2020
Got my data back after a used hard drive failed on me. Thank you, folks! Amazing! Even though they're in New York, I trust the work. Was happy to send my drive over.
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M Diaz Avatar
M Diaz
12/17/2020
Great experience using Rossmann Repair Group to fix my 2015 Macbook Air. It randomly stopped working one evening, despite being in like new condition with minimal use. I was planning to go to the Apple Store and see what they could do, but as I kept googling potential issues I came across a video from Rossmann Repair Group and read all the amazing comments and reviews. With my older Macbook, I had much success at a similar repair shop in a different state, saving me a lot of money and fixing my computer without losing data so I gave this a shot. They respond very promptly and quickly and even provided suggestions of what the possible problems could be before I event sent them my computer. Once It was shipped to them, the diagnosis was done quickly, along with the repairs. I was shocked it was such a 'simple' fix and now I have my computer back working perfectly....with all my data. Highly highly recommend. If I have issues in the future I will be using them again. Thank you so much!
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Ashley Avatar
Ashley
8/14/2023
5 star ratingWhat a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at my old photos. Thank you so much!
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Libby J. Justus Avatar
Libby J. Justus
12/17/2021
5 star ratingPhenomenal repair shop! My moms Macbook pro 16 with coffee spills was pretty much done for, we were heart broken so much money down the drain, luckily my brother stumbled upon this shop online. They live in Chicago, mind you they took a hige leap of faith to mail it in. Long srory short they fixed it at a fraction of what it would cost -600 bucks! For coffee spills they usually switch mother boards ect and you get a bill similar to the price of the computer. They are super transparent about the process. In todays age very few places you can blindly trust, and why i would highly recommend Rossmans to any one around the country, they literally saved my mom from a $2800 loss, so happy! Months down the line im trying to swap out my hard drive in my 21.5 imac and finding the right tape is tricky. Ive heard heaps of horror story of screens falling off in the middle of the night... Any hoot i called them up and asked them for the info, they not only ready helped me over the phone, they also went ahead and gave me there supplier for the adhesive im looking for! This goes to show what an amazing store this is! Thanks guys you rock!
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PhilosophiseIt Avatar
PhilosophiseIt
12/17/2021
5 star ratingMy 2017 Macbook Pro's hard drive got bricked after updating to Apple's Catalina OS (no hard drive was detected). *Yes, Apple's software update physically corrupted my hard drive. I went to my local Apple store and was quoted over $800 to get my Macbook in working order, despite the issue happening because of a known Apple bug. I've been watching Louis's videos on YouTube for some time and decided to ship my Macbook from Hawaii to his shop in New York. His team was very straight forward and repaired my laptop at a fraction of the cost (considering new hard drive + installation)! I can't thank Louis and his team enough! Much mahalo! #supportrighttorepair
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Daniel P. Avatar
Daniel P.
9/14/2020
5 star ratingI haven't really had great experiences with the Apple store Genius Bar, even with AppleCare. Usually they just replace my device with a refurbished one and wipe my data. I've been watching these guys on YouTube for a couple of years so I felt like they knew what they were doing and honestly were leagues beyond most Apple repair places. They were able to fix a logic board power issue, they did it in three days, even over a holiday weekend, and they did it for less than the estimate quoted, and the machine is like new - and all of my data is intact, something the Apple store can't promise. I don't honestly understand why anyone would bother going anywhere else for a MacBook Pro repair. These guys 100% are some of the best.
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Matthew R. Avatar
Matthew R.
7/07/2020
Louis Rossmann is as real as it gets man. The sheep may not be of your average sheep's color, but he's the real deal. He knows exactly what he is doing and he's the full sheep. Not half the sheep, but the full legit sheep. You can't go wrong with Louis Rossmann. Don't delay, ship your Mackbook to Rossmann Repair Group today. Get your data recovery needs, your PP3SHEEP HOT repaired, liquid damaged keyboards (including those beautiful butterfly....wait a second... I wouldn't classify those as keyboards...) screens, and all sorts of... fuses....missing a screw? Perhaps a short screw for those short holes? Rossmann Repair Group has everything you need. But seriously, this place will fix all your sheep related needs!
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Just R. Avatar
Just R.
6/19/2019
These guys are magic workers. Apple quoted me $700 and said my data wasn’t recoverable and these guys were able to recover all my data and fix my computer for $300!!!
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Nader Nouwairi Avatar
Nader Nouwairi
11/27/2023
The most professional and upfront group I’ve ever did business with, I live in Dallas and my MacBook wouldn’t turn on and after looking all over the US u found Rossmann on the news and flew to AUS to have them repair it and they were able to repair the motherboard and keep my data. Truly amazing service and %100 recommended.
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Kouhyar Naderi Avatar
Kouhyar Naderi
12/06/2023
I cannot recommend working with these guys enough. A few weeks back, my 2018 Mac randomly crashed while traveling. I visited the Apple Store who offered a misdiagnosed issue and quoted me $600 for a external service that would wipe my data clean. I found the Rossmann Group online and took a leap of faith - and it paid off in heaps. They were incredibly communicative and fixed the issue in a straightforward, economical, and honest way - and the data was preserved as original. Cannot recommend them enough!
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Abdullah Ghuman Avatar
Abdullah Ghuman
8/13/2023
My 2020 MacBook Air did not charge anymore on either of the 2 USB-C ports. Apple was unable to fix the issue without replacing the main logic board, which of course meant I would have lost all data on the on-board SSD. The team at Rossman Repair Group was able to fix the issue significantly cheaper than Apple and most importantly I got all my data back. Rossman Repair Group is very professional and fast! I highly recommend them!
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J B Avatar
J B
10/17/2024
5 star ratingI was getting an unmountable boot volume error that was just unrecoverable from. It's an old computer that had served me well. It had been SO consistent over the years I had gotten lazy with backups and was nowhere near current. I was given a quote after diagnosis for recovery of data place on a new external drive. I told them specifically what folders to aim for and as it turned out the were able to recover the entire root structure in the format I requested so I just need to copy my old document, video, picture and music files onto a new computer I purchased as a replacement once I got the bad news of its passing. What rocks is that I now have my files back. AND a new external hard drive to use as my backup and a reminder to never forget that lesson. (Can you say automatic back ups?) Thanks Kevin and crew. Oh... and they said it was easier than expected and reduced the quote to reflect the time they saved on the easier recovery.Lastly, they were kind, listened, timely for this kind if work which is very time intensive and had a very conscious "no contact" in and out process that is SO appreciated at this time. Thanks again!!!
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Wade C. Avatar
Wade C.
5/14/2020
My laptop was ruined from water leakage in my bag and I was so worried that all of my data would be gone. I went to Apple and they said to buy a completely new laptop, which is costly. RRG repaired my laptop in A DAY with a reasonable price and I was so relieved. Weeks later, by laptop is working perfectly. I highly recommend this company for electronic repairs!
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Haley Balouch Avatar
Haley Balouch
5/17/2022

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!
failed usb drive during data recovery service
Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!
unstick heads - data recovery austin
Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..
on site hard drive data recovery service
We can do clean room data recovery on premises when necessary.
inspecting 6 head stack donor drive
Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

Call or Visit Us

Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

Email, Call or Walk Into Our Store.  We Want to Hear From You!

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
Made In America
No Outsourcing
Experienced Technicians

Address

Rossmann Repair Group Inc 2410 San Antonio Street,
Austin, TX 78705
(347) 552-2258

OPENING HOURS
Monday-Friday – 11 AM to 7 PM

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