MacBook Water Damage Repair - Liquid Spills & More

I have sent my MacBook Air into Rossmann Repair Group twice now. It was definitely my fault... I spilled pop on it (AGAIN!). Anyway, I was so upset about it and thought that my computer was broken for good. I love my air, it's been really great for me. Anyway, we sent it in and within a couple of days I got an email with an estimate to repair. I signed the estimate and 2 days later I got another email letting me know its time to pay. Well... my final bill was $100 less than the quoted amount. I was shocked!!! It also included shipping. When my computer came back to me... it was perfect. They even cleaned it for me. Thanks so much. I love this repair company, seriously I am from Chicago and I send my laptop to New York just so these guys can fix it for me. I wouldn't go anywhere else.

Sent my MacBook Air in because I spilled a mug of water all over my keyboard. Was expecting a $400+ bill but only needed a simple cleaning. Work was done swiftly and got my laptop back in no time. Don’t hesitate to get repairs here as your possessions are in good hands!

They are the best, they fixed my computer, which I thought it was a lost case! I spilled coffee on my MacBook Pro, it was a lot of coffee! I took it to an apple approved repair shop and they told me that it was going to cost me more than a new computer, and that I should consider it a total loss. At this point I had no warranty, I did not buy a protection plan, and the computer was only 1 year old. At least I needed to recover my data, and this apple approved place told me it was going to be $2,100. I decided to ship my laptop to the Rossmann Repair Group, and they did an amazing job communicating with me about any updates. They estimated to repair it for $700, and then told me it was only going to cost me $425. I was very happy. They shipped it back for free, and now I have my computer working "almost perfectly" (some keys are a little sticky, and the mouse pad a little sensible), but I have all my data, which I immediately saved into an external hard drive. I highly recommend them.

Trust the reviews. This place has great customer service, honest pricing and amazing turnaround time. Water spilled on my laptop unbeknownst to me and sat for days. It wouldn't turn on nor charge. I opened it up to find water w/ rust and corrosion and immediately made a Genius Bar appointment then scoured the internet for other solutions since I hadn't backed up my stuff, ever, and didn't want to lose anything. Found the YouTube page much like many others and got an email quote. The next day I took the hour and a half drive because the reviews seemed consistent and I didn't want to hear the bad news I knew I'd get from Apple. Got a brief diagnosis when I got there and later on that night they called and told me it would be an easy fix. Went over pricing with me every step of the way. I had to get a new keyboard, battery and something else I'm not remembering. Total repair cost w/ tax: $598.Dropped off Friday 12/04 for repairs. Picked up Monday 12/07 fixed.Highly recommend for water damage issues.

I am so so thankful for this company, they fixed my 2015 Mac that I totally thought was dead from water damage (thank you toddler for dumping an entire cup of water on top of it). Speedy repairs and shipping times with prompt communication. Only place for improvement would be the stickers that they put on the devices, they leave a bit of residue when removed, thankfully we had goo gone so not a big deal and so minor that I can barely complain about it. Overall so so happy with the service and repairs and I highly recommend them. Thank you!! -Harding

Amazing repair service. My Macbook Air 2015 had water damage from me being tired and knocking over Poland Springs Sparkling Lemon Water. It was a logic board fix for $250. My repair was finished in 2 days which I was surprised and grateful for as I thought it would take a much longer time to fix. Going in, I think customers need to expect that there is a chance that their product may not be fixed depending on how severe damage is. I think what really made me have a wow feeling was how organized the process was. Basically, you go in, they inspect your computer internal and then quote you a price only if they are able to fix it. Their website is very useful on getting updates from the technicians. The front desk person (Kevin?) was very effective at getting things done in an efficient yet polite way.

This is my second time sending my laptop for a repair. Liquid damage the first time and this time a broken screen. They are reasonable with prices (Apple quoted me the price I paid for the laptop!!) I was nervous at first, shipping it from Wisconsin but everything worked out great both times!!!

came in today for my macbook for water damage & turn out everything was fine this place is amazing thank you saved me a lot of money from apple

Spilled water on my MacBook Pro 2020. Devastated that Apple would charge >$1300. These guys said no problem and did it in <$500 with tax. Highly recommend. Life saver

$100 to fix my Macbook Air from water damage

Saved my waterdamaged MBP for about 15% of what Apple would have charged me. They're real menches over there.

These guys are the BEST...capable, honest, fast and the best prices in Austin! I spilled Diet Coke all over my Macbook Air keyboard and thought that was the kiss of death. They were able to repair it and replace all of the damaged parts for less than 1/5 the price that Apple or one of the other "Official Apple Repair Centers" was going to charge. They have another customer for life

My daughter brought her MacBook Air to me a the end of May complaining that the fans were blowing full-blast and that the computer was running slow. Turns out there had been a minor tea spill into the keyboard / trackpad area. We shipped the laptop to Rossman, which received the machine on 5/29. I hadn't heard back on 6/7, so sent a message and got a quick response that it was still being looked at. On 6/13, I got an update that the laptop seemed to be working OK and that they couldn't find anything physically wrong with it. I described the problem again and they took a longer look, this time reporting back that the keyboard was demonstrating some flakiness, but that it was passing all of their other tests and looked good under the microscope. I accepted their repair estimate to replace the keyboard ($225); they shipped the computer back on 6/22 and I received it back on 6/25. Unfortunately, on the first boot, the laptop fans came on full blast and the computer was obviously still throttling itself. I'm not certain who I spoke to when I called back, but they were very helpful, asking me to ship it back to them and that they would take care of it on the same day that they got it back. True to their word - they received it back on 6/28, identified the problem (trackpad cable), repaired the computer and shipped it out again the same day. We just received the computer back this afternoon (7/2) and it is now working beautifully. They charged nothing for the second (successful) attempt at repair. In total, we were out $275 including our shipping costs, which seems very reasonable considering we have a working laptop with a brand-new keyboard (and either a new trackpad or a new trackpad cable, not 100% clear which was replaced). Overall, communication was good. Outside of their automated system, they were not proactive in their communication but responded immediately to all phone / email inquiries and were always pleasant and polite to speak with. Their response to the initial failed repair was world-class. It took almost exactly one month from the day that they first received the machine until I had the working machine back in my hands. This is not a complaint, but rather information for others considering using them as a mail-order service. I expect that their turnaround time may vary depending on how busy they are. In any event, I am very satisfied with the outcome and would recommend them to anyone looking for a less-expensive and professional alternative to taking a broken phone or machine in to an Apple store.

Apple wanted 1650 to repair liquid related damage to my 2019 MacBook Pro. I paid 2200 and wasn't about to do that. Thankfully I found this company on YouTube and loved the owner's passion for right to repair. Their service is amazing. I sent them my laptop and had an estimate within days and the machine was returned to me within the week. A+++ - I can't speak to their service enough

Still in shock!! Rossmann Repair Group is AMAZING! Was planning to toss out our MacBook Air after a small water spill rendered it useless -- would have been more than it originally cost to repair through Apple. But, seriously, in the space of ONE WEEK, this company had it evaluated, quoted, repaired AND shipped back to me, all for about 20% of what Apple planned to charge. Did I mention superior communication and customer service, on top of computer repair skills?! We're so grateful! So glad we ran across Rossmann Repair Group in a Google search! :) Thank you!