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Louis Rossmann’s rants, tips, and ideas on the laptop repair industry.
Oversaturation, service attitudes, yelp reviews, the home based business, and more.

Please pay attention to the disclaimer below. I do not want people reading this entry, or any other, if they are skimming through to try to get an idea of what I'm trying to say. If you're doing that, you're missing the point. I remember three and a half years ago when you had to […]

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Groupon & Livingsocial - the art of milking small businesses.

Computer repair farmers; milking the money from local businesses eager to succeed. Many small businesses receive calls from these companies asking if they want to participate in their coupons. These two sites have a mass readership that will jump on many of the coupons merchants offer, which is great for them, right? They get exposure, […]

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While you wait for your repair, hadouken!

Last year, the PlayStation was stolen by a customer from the lobby of our old shop. We've obtained another one, and are keeping better tabs on it! Not a PS3, not an XBOX 360, a PS2 - a 12 year old game console. Yeah, what kind of crackhead steals that? Ah well. No waiting on […]

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The free diagnostic - a crutch for the weak, or protective armor for the business savvy shop?

This blog entry will deal with diagnosis fees, the reasons behind them, and our internal policies. I have always fought in favor of the free diagnostic. What diagnosis fees usually cover. I believe in free diagnostics. I believe diagnosis fees cover these two expenses which should have already been handled by a repair shop BEFORE […]

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You're a Yelper.....well, good for you! (not)

The internet has favors transparent business practices. Yelp, Facebook for Business, and Google Places make it very easy for someone to quickly look up a business and review it. With nearly everyone having a Facebook or Gmail account one need not even register to leave feedback, and all feedback for a business can be found […]

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Macbook Pro LCD full assemblies are available.

If you've broken the entire top portion of your Macbook Pro, you can now replace its entire display assembly yourself if you so desire without spending a fortune. Check out the options below. A1278 13.3" Unibody Macbook Pro LCD Screen Display Assembly for 2010 A1278 13.3" Unibody Macbook Pro LCD Screen Display Assembly for 2009 […]

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Macbook Logic Board Repair - Repairability on its way up with newer models!

When people spill water on their laptop, it is often in the corner. People put the drink to the left or right of their machine - often the left, so they can type/use the trackpad with their right. A majority of the people in the world are righties. So when the drink spills, it is […]

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A1226/A1260 Macbook Pro with no backlight problem

This happens routinely. Please refer to this blog entry for information on the cause & the fix! http://www.rossmannsupply.com/blog/?p=32

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iPhone 4 Proximity Sensor Problems - insight & cause

Oftentimes when budding repair technicians replace the screen on an iPhone 4, they receive this common complaint. My phone works weird after you finished. It hangs up on people. A little background - one of the few things the iPhone does right, in my opinion, is handle turning the screen off. It is more elegant […]

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Rossmann Repair Group Inc 2410 San Antonio Street,
Austin, TX 78705
(347) 552-2258

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