Our Blog

Louis Rossmann’s rants, tips, and ideas on the laptop repair industry.
The myth of finding time - you MAKE time for your small business.
Read More
Scared of insurance? Never!

I posted this to eTech Parts' facebook page a while back. Editing it slightly for the blog. People think that insurance is competition for independent repair shops. Some customers will discuss how they can just use insurance, but more often, lately, I speak to mobile phone repair shops that actually feel threatened by insurance. Your […]

Read More
Apple raiding small shops that do repairs. Attention: WE HAVE THE RIGHT TO REPAIR YOUR GARBAGE.

I would highly suggest anyone reading this seriously consider writing their local politican to tell them how fucked up it is that Apple is using federal law enforcement as their personal mafia. If you've ever dropped a phone and had it fixed for $120 less than Apple's quote while keeping your data, this is an […]

Read More
One of the reasons Yelp! sucks

A large reason Yelp! sucks, IMO, is that people are often rating products or services from an ignorant point of view. Take this example below. I'm fairly certain the person writing this has no experience in this industry. So they have no idea that the best cellphone motherboard component level repair shops in New York […]

Read More
How to deal with business during the slow season - for new repair shop owners.

Sometimes I go out and read questions that other people are asking about our business online. Sometimes, I'll even answer them. I felt this deserved its own blog entry. The question was posted on the  facebook page of another company by a small repair business owner - what to do during the slow season? Here […]

Read More
You don't get to choose what's broken.

Like problems in life, you have to deal with your actual problem - not the problem you think you have. Here's why I'm not much of a fan of people with self prescribed solutions to non-existant problems.  

Read More
The Nexus 7 - or another reason I love to bash Apple products.

I fucked up this Nexus 7 that I just bought. Dropped it into a sink full of water. No more power button. 🙁 I was dreading opening this. I don't have a Hakko at home, any prytools.. but wait. This ISN'T some overpriced, nonsensically put together Apple piece of crap! There may be ANOTHER WAY. […]

Read More
Our Yelp feedback hasn't been bought & paid for.

One aspect of our business that I take some pride in is the lack of paid reviews. From start to finish, we've never paid for a review. Whatever you read about us online, good, bad, or very bad - it's all unbiased from people we've REALLY helped [ or really pissed off 🙂 ] It […]

Read More
Why technicians lie - some insight into why we bullshit you(and why you might deserve it).

  Oftentimes technicians do lie to customers. In part 1 of this important series, we explore a great reason technicians lie. Allow me to explain.   Consumers are often more than happy to pay $20, $50, $150, or $250 to have their problem fixed. They are not happy once they know how their problem was […]

Read More
Website Design & SEO by DE Digital