Our Blog

Louis Rossmann’s rants, tips, and ideas on the laptop repair industry.
iMac repair - we do that.

The most often  asked questions as someone walks in here are usually a) "Are you only mac?" b) "Do you just do laptops?" The answer to both is a resounding NO! iMacs may not be portable, but they are made without the average user in mind - just like most Apple products, and we do […]

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Why cheap ASUS Nexus tablets suck.

I have a Nexus 7 tablet. I bought this thing for about $200 after coupon codes, and I got exactly what I expected when I spent $200 to get a Tegra 3, 720p display, & 32 GB of storage; a buggy pile of shit. I used it for months and it worked great, outside the […]

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Our policy on breaking the phone a 2nd time.

Outside the 1% of the cases where there is some legitimate nonsense involved, we're not replacing a screen again for free if you crack it. Explanation below.     Anyone who has been in this business for long enough has heard the plight of the person whose phone cracked again "out of nowhere".... honestly, if […]

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The myth of finding time - you MAKE time for your small business.
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Scared of insurance? Never!

I posted this to eTech Parts' facebook page a while back. Editing it slightly for the blog. People think that insurance is competition for independent repair shops. Some customers will discuss how they can just use insurance, but more often, lately, I speak to mobile phone repair shops that actually feel threatened by insurance. Your […]

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Apple raiding small shops that do repairs. Attention: WE HAVE THE RIGHT TO REPAIR YOUR GARBAGE.

I would highly suggest anyone reading this seriously consider writing their local politican to tell them how fucked up it is that Apple is using federal law enforcement as their personal mafia. If you've ever dropped a phone and had it fixed for $120 less than Apple's quote while keeping your data, this is an […]

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One of the reasons Yelp! sucks

A large reason Yelp! sucks, IMO, is that people are often rating products or services from an ignorant point of view. Take this example below. I'm fairly certain the person writing this has no experience in this industry. So they have no idea that the best cellphone motherboard component level repair shops in New York […]

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How to deal with business during the slow season - for new repair shop owners.

Sometimes I go out and read questions that other people are asking about our business online. Sometimes, I'll even answer them. I felt this deserved its own blog entry. The question was posted on the  facebook page of another company by a small repair business owner - what to do during the slow season? Here […]

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You don't get to choose what's broken.

Like problems in life, you have to deal with your actual problem - not the problem you think you have. Here's why I'm not much of a fan of people with self prescribed solutions to non-existant problems.  

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