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Good supplier relations help create success. Early on, I wasn’t working with a lot of money, nor with a known reputation. Sure, I had a reputation from repairing studio gear, but that doesn’t translate over into what I was trying to do in this business. What gave me my competitive edge early on were my […]

Adhesives make the tech. If you repair Apple products, adhesives are everything. Adhesives separate the people who have no clue from the people who do the job properly. Apple products are held together with various adhesives, and if you don’t know what to use to put them back together, you’ll never get far. You can […]

Today, we’re doing something unorthodox. Most businesses in this industry refuse to give away information. We’ll be doing just that – I’m going to tell you Who we purchase iPhone/iPad/iPod replacement parts from. Why we purchase these parts from them. What we look for when purchasing parts. Our iParts come from Jack Telecom. Jack Telecom […]

Price isn’t everything. I’ve always been outspoken against price shopping for parts to repair laptops. You want to arrange by lowest price – you’ll get precisely what you bargain for, and eBay & Amazon are two of the worst cespools when it comes to purchasing repair parts. Good Macbook glass aint cheap! Today I’d like […]

We received this question from Youtube, and I figured I’d share with the audience. I’ve been watching your video on the a1466 keyboard replacement debating on whether i need to replace it so I decided to ask you directly. I broke my tab key as in i broke the metal clip that holds the plastic […]

There’s been a lot of criticism of FIOS in Austin as they have not fulfilled their obligations to wire the entire city. The only way to get a franchise agreement, was to agree to wire just about all of the city. They certainly knew this was impossible, but what many pundits do not understand is […]

We’re often asked, as a store called Mac Laptop Repair Specialist, why do we have Lenovo laptops in the window? Why do we have Lenovo computers as shipping stations, cash registers? Why does the owner have a Thinkpad T520 as a personal laptop? I’ve always been a function over form kind of guy. I want […]

Kris asked me on youtube about baking a motherboard to make it work again. I get this question a lot, so I decided to share with the rest of the class. I was wondering if you could offer me some words of advice. I own a – somewhat old by now – macbook pro 2007. […]

Target demographics.   You’re used to hearing this, I’m sure, in many introductions to marketing & advertising. What is the average sex, race, age, etc, of my targer audience? People in the repair community ignore this, because, frankly – it DOES NOT apply to us! People are not choosing to buy Proliant servers instead of […]