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Industry-Leading MacBook Repair

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Get a Fast Estimate for MacBook Repair

We’ll look at your Mac the moment you bring it in, and in many cases we can tell you the cost and time frame of repair while you wait. There is no diagnostic fee to look at your Macbook! If you have an issue like liquid damage, you most likely will have to leave it as these issues are too complicated to provide an instant estimate on.
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receive a free macbook repair estimate in Austin

Located in Austin? Bring Your MacBook To Us!

While we do a large amount of business through our mail-in-repair services.  We love helping customers locally in Austin with all their macbook repair problems.  Bring it in to us and we'll give you an on the spot estimate and peace of mind that we can fix your problem.
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Honest Service

Our shop is based on honest business practices. Read more about our values here.

All Other Issues

The above is what we see most. Based on years of experience and know-how, we will be able to fix your MacBook regardless of the issue.

Large Inventory

Due to our large inventory of MacBook parts, you won’t have to wait long to get your machine back. Many times, repair shops will have to order the parts, which delays your repair. This is not the case with Rossmann Repair Group. We carry parts, so you don’t have to wait.

Fair Price

Compared to other established repair centers, our prices are anywhere from 10%-40% cheaper. And compared to Apple? Fuhgeddaboudit! Read about our pricing philosophy here.

Learn More About Specific Problems

Top Reasons To Have Your Repairs Done By Us

We stock our parts, so that means that you save time.

Our pricing is fair.

We use grade A+ parts.

We can repair motherboard component level issues.

Love From Our Customers

5 star ratingI dropped my MacBook laptop and was unable to get it to turn it back on. After chatting with apple repair service I was told it was likely an internal hard drive issue and it likely would be a pricey fix. I decided to bring it in to Rossmann to be looked at and they found & fixed the issue within literally 30 seconds. The service and the price here is unbeatable. 10000/10 recommend these guys and will use them for any repair needed in the future.
Danielle D. Avatar
Danielle D.
12/06/2020
5 star ratingBrought my 2017 macbook air in today after Apple's "genius" bar told me last week I needed a new logic board. Someone recommended bringing it here to see if they could repair it. I came in thinking I'd pay $250 for a logic board repair but one of the guys working took it apart, cleaned some dirt out of the keyboard/trackpad and sent me on my way(with no charge!!!) Cant believe im writing this on my mac after I almost bought a whole new machine. Wish I had more cash on hand to leave these guys a bigger tip. Well worth the 1.5 hour drive!!! (also appreciate them taking precautions against covid-everyone was wearing masks)
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Carolyn Dickson Avatar
Carolyn Dickson
12/17/2020
5 star ratingI haven't really had great experiences with the Apple store Genius Bar, even with AppleCare. Usually they just replace my device with a refurbished one and wipe my data. I've been watching these guys on YouTube for a couple of years so I felt like they knew what they were doing and honestly were leagues beyond most Apple repair places. They were able to fix a logic board power issue, they did it in three days, even over a holiday weekend, and they did it for less than the estimate quoted, and the machine is like new - and all of my data is intact, something the Apple store can't promise. I don't honestly understand why anyone would bother going anywhere else for a MacBook Pro repair. These guys 100% are some of the best.
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Matthew R. Avatar
Matthew R.
7/07/2020
5 star ratingIGNORE address here, it's wrong but they're not allowed to change it.FANTASTIC place for any macbook, hard drive, etc. repairs. Not the cheapest in town but usually way less than Apple, and no fix, no charge and HONEST.Note, they've MOVED, same owner, manager, staff, parts, equipment, etc.But Yelp won't let them change the address so NOTE new address2410 San Antonio Street, Austin, TX 78705Not sure if the phone number is different but here's the number from current website, 347-552-2258rossmanngroup.com
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Rich E. Avatar
Rich E.
12/13/2022
Kevin did a great job recovering data from a 2015 Macbook Pro that went swimming in a lake. He recovered all my clients data with no issues and kept a good line of communication. I could not believe it didn't cost thousands like other places and I was able to restore everything like it never happened.Give Kevin a raise Louis!!
Bruce Leung Avatar
Bruce Leung
10/21/2019
5 star ratingAbsolute miracle workers. I dropped off an 8tb hard drive that had fallen into a BUCKET OF BLEACH and they did the impossible. Look no further than this place
Robert Avatar
Robert
7/17/2022
5 star ratingI have a 2016 15" MacBook Pro with touch bar, which crashed randomly and wouldn't restart. I tried a bunch of things over next couple of days but no dice. Figured it was dead.Took it to Apple Store (W 14th St). Their Genius took it apart in a back room and told me the logic board is dead and quoted $678 to fix it, with loss of all data.I went to Rossmann nearby to ask about data recovery (having researched various options and finding lots of recommendations for this place). The guy at the front desk took it apart in front of me and found the issue in 10 seconds. A small screw had become dislodged and was wedged between two components on the board. Worked fine after removing that.No cost (I gave the guy a tip).Amazing.Added bonus: my faith in humanity is renewed. (My faith in Apple is much reduced)Can't recommend this place enough.
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Daniel P. Avatar
Daniel P.
4/04/2022
5 star ratingI traveled two and a half hours each way to take my laptop in to Rossmann Repair Group because I was so impressed with the skill and expertise displayed in Louis Rossmann's YouTube channel (in addition to its hilariousness and occasionally brilliant wit and wisdom). It was important to me to go to a repair store that I had trust and confidence in.Louis and his colleagues were extraordinarily diligent, professional, thorough, transparent and went far above and beyond what was necessary and greatly exceeded my expectations. This was literally the best customer service experience I can remember by far. I would recommend Rossmann Repair Group to anyone without reservations. Louis and his colleagues are also among the most uncompromisingly ethical professionals I've ever met - as another reviewer pointed out, they literally invest huge amounts of uncompensated time to educate customers on how systematically faulty MacBooks are despite having a business model reliant on people continuing to buy them.Seriously, if you care about your computer, time, money, data, etc., I wouldn't risk going anywhere else for MacBook repair.
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Samantha G. Avatar
Samantha G.
8/10/2019
I was a LaCie user for four years when an accidental drop from my desk resulted in LOSING all access to my drive. So much for the "durable" orange protective casing. All of my client's projects and years of work lost in a second. I was desperate and like many others, immediately googled and youtubed as many solutions as I could find. I tried everything short of breaking the manufacturer seal. As it turns out, dropping a LaCie while it's running can sometimes damage the internal heads that read your data. Your options are a deadly 50/50 chance of success DIY or Rossman. I needed to know I had done my best to recover all the data so I sent my drive to Rossman. They were incredible from the start. In my panic I sent my package to the wrong address, THEY PICKED IT UP FOR ME. They informed me every step of the way where they were in the process of recovering my data. 5 weeks later and I just received my drive back with 95% of everything on my LaCie. If you need your data recovery done right choose Rossman.
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Meg Prom Avatar
Meg Prom
6/17/2022
Sent in a SSD for data recovery for a client of mine. Data was recovered! What else can I say. Thank you.
David Dachenhaus (DDock) Avatar
David Dachenhaus (DDock)
12/17/2021
Very friendly, thorough, easy to get in touch with, and respond quickly in addition to fantastic work. I ended up spilling some water on my Macbook Pro that wasn't even a year old at the worst time possible (when I needed my laptop and the things on it most). I went to Apple and they quoted me $1400 and an additional 500$ for data recovery regardless of whether or not it was needed. Naturally, my things don't even get damaged in the same way other laptops do and my logic board was done for. Louis took a quick look at it the day I brought it in and said that the hard drive doesn't seem to be affected (something apple wanted to charge me $500 for). They kept in contact with me every step of the way. They got me a great price to replace the board and trackpad for half of what Apple wanted. Thank you, Louis and Steve. I hope I don't have to be the one to bring anything else to you guys, but if I do, I know where to go. Will definitely refer people. I'm also really enjoying the YouTube channel. Thanks again!
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Michael Arustamyan Avatar
Michael Arustamyan
1/21/2017
I used their mail-in service and followed their simple instructions on how to send it it. First fill out a form, then you get a ticket number and write it down and put it in the box you ship the device in. Few days later from delivery I got an email indicating diagnosis was beginning. 2 days later I got a full quote and was fairly priced, and was accurate on what their website had stated it possibly could total up to be. 2 days later, it's completed and shipped out Rather spending 600+ for a new board from Apple, with no possibility of data recovery, I got to keep the same board, retain my data, and was done cheaper in the same amount of time it would have taken to do their mail in service which is what the Apple store would have done. Amazing how I went from a MacBook that was completely dead, no signs of power going through tthe board, to a smooth running as good as new Mac. Highly recommend their services and his YouTube channel.
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Josue Montalvo Avatar
Josue Montalvo
4/17/2022
5 star ratingThey will save your life (and your harddrives life)The new address for Rossmann Repair Group is 2410 San Antonio St, Austin, TX 78705.
Nils R. Avatar
Nils R.
12/13/2022
5 star ratingI consulted Rossmann Repair Group for data recovery services. A new IT client was recently referred to me, because his main computer crashed and his business database went offline as a result. It turned out that the computer crashed because its main storage, a 500 GB Solid State Hybrid Drive, failed. That part was easy - replace it with a new 1 TB SSD and reinstall Windows along with the software he uses. However, the data on the SSHD was critical and would have meant serious problems for his business if he didn't get that back. That's where Rossmann Repair Group came in. I was already familiar with them given Louis Rossmann is one of my many subscriptions on YouTube, so I figured giving their Data Recovery Services a try. This proved to be a very wise choice! They identified exactly why the drive failed, and they recovered the data in expedited fashion. My client was very pleased. Keep up the good vibes!
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Shomari Hohn Avatar
Shomari Hohn
12/17/2020
Extremely knowledgeable staff that care about fixing your device for far less than it would cost to replace it. Don't act like a jerk in here just because you are frustrated that your expensive machine is broken. The lady in front of me literally had her problem diagnosed (case opened, board examined, hard drive and ram tested) for free, mind you, only to discover that the issue was just her broken charger cable. She was complaining that they didn't contact her promptly during the Thanksgiving holiday. She was acting anxiously and kept trying to blame them until she found out she didn't owe them any money; then she ran out. Don't act like that. These are smart people that are trying to help you.
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Benjamin Valkai Avatar
Benjamin Valkai
1/21/2018

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

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Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
Made In America
No Outsourcing
Experienced Technicians

Address

Rossmann Repair Group Inc 2410 San Antonio Street,
Austin, TX 78705
(347) 552-2258

OPENING HOURS
Monday-Friday – 11 AM to 7 PM

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