MacBook Water Damage Repair - Liquid Spills & More

I am so so thankful for this company, they fixed my 2015 Mac that I totally thought was dead from water damage (thank you toddler for dumping an entire cup of water on top of it). Speedy repairs and shipping times with prompt communication. Only place for improvement would be the stickers that they put on the devices, they leave a bit of residue when removed, thankfully we had goo gone so not a big deal and so minor that I can barely complain about it. Overall so so happy with the service and repairs and I highly recommend them. Thank you!! -Harding

Take your tech to Rossman!!! They are awesome and infinitely more helpful than going to the Apple store!! I took my water-damaged MacBook there and was met with patience and honesty. After making a quick check - in my plain sight, NOT secretly behind closed doors - to determine that my laptop could probably be repaired, they walked me through the process and the cost structure. I would pay the basic repair cost ONLY IF THEY SUCCEEDED in repairing it. Also they would keep me informed and would not proceed with anything requiring an additional cost without obtaining my approval first. I agreed to start the process and was pleasantly surprised that there was also NO UPFRONT COST! That's how fair and confident they are!

I HIGHLY recommend RRG and would go there again for a repair in a heartbeat. Thank you RRG for giving me options, freedom and respecting and supporting out rights to repair. MY TECH, MY CHOICE!

World-class Mac repair service. If you want it done right and fast, this is the shop. Rossmann Repair had my damaged Macbook Pro screen replaced and ready for pick up less than six hours after drop off. Prior to that, I had spilled a cup of tea on another laptop- they successfully retrieved all data. Their quiet, friendly efficiency is very much appreciated pandemic or not. Great guys and gals.

What can I say? These guys are the best at what they do. I brought in a 2019 Macbook Pro that suffered from an entire beer bottle spill. At the end of all the repairs, a month later of getting it back, it kept panicking and shutting off with high cpu usage tasks. They then refunded me the repair costs since it was not able to be saved. I ended up also selling it to them for parts and now happy with my Lenovo. My two friends who I also referred are super happy with their services as well. They are also just finished a hard drive recovery and transferred the data to a new hard drive for me. Top notch service and fairness. I HIGHLY RECOMMEND THEM.

I would give this place and service 10 stars if I could. I spilled the smallest amount of water on my 2015 Macbook Air space bar (the size of a quarter). It was in perfect condition before that. The computer bugged out and shut down. I went to the Apple Genius Bar to get it looked at and hopefully fixed. Though friendly, they did nothing to actually help and just told me that I didn't get water on the hard drive, but since it wasn't turning on, I needed to buy a new laptop - never again will I go there. A friend I was complaining to suggested Rossman Group, which I wasn't far from so I thought it was worth a trip - and it certainly was! I regret not getting the service guy's name, but he assessed the issue and told me I only needed to replace the track pad cable ($75 + tax), while teaching me some things about hardware along the way (i.e. rice does nothing for liquid damage, Macbook Air's after 2017 are garbage, the screw driver to open your computer safely is a WHIA Pentable 4, etc). I've never been so thrilled to spend $75 before - vs. the $1,100 Apple tried to get me out of me for a new machine. My computer was saved and works perfectly as it should. Could not be more grateful - a miracle on First Avenue!

These guys are the BEST...capable, honest, fast and the best prices in Austin! I spilled Diet Coke all over my Macbook Air keyboard and thought that was the kiss of death. They were able to repair it and replace all of the damaged parts for less than 1/5 the price that Apple or one of the other "Official Apple Repair Centers" was going to charge. They have another customer for life

I'm in disbelief that I'm writing this from my MacBook which I had written off as totaled after a major coffee spill. Took it to a local place that didn't fix motherboards but gave me the tip for Rossman Group. Felt like a long shot mailing my laptop to NYC, but wow such a professional process at a fair price, and if they can't fix it they don't charge you. But they FIXED it. Like nothing happened fixed it, and then actually mailed it back to me. I'm so impressed and relieved, thank you Rossman Group.

These guys are LEGIT! Don't waste your time with anyone else. I had water damage in a newer iphone and had YEARS of pics which were not backed up. I was given a cost and time estimate reflective of what was on their website. Their service exceeded the high-points of both estimates. It was definitely not a drop-in the bucket cost, but worth the service. I was notified 24 hours later that my data recovery was complete. Unfortunately, my phone was not repairable but that didn't matter much to me anyway. Great service with these guys and glad to find them locally as well. If you're not in NYC- they will coordinate with you.

Very friendly, thorough, easy to get in touch with, and respond quickly in addition to fantastic work. I ended up spilling some water on my Macbook Pro that wasn't even a year old at the worst time possible (when I needed my laptop and the things on it most). I went to Apple and they quoted me $1400 and an additional 500$ for data recovery regardless of whether or not it was needed. Naturally, my things don't even get damaged in the same way other laptops do and my logic board was done for. Louis took a quick look at it the day I brought it in and said that the hard drive doesn't seem to be affected (something apple wanted to charge me $500 for). They kept in contact with me every step of the way. They got me a great price to replace the board and trackpad for half of what Apple wanted. Thank you, Louis and Steve. I hope I don't have to be the one to bring anything else to you guys, but if I do, I know where to go. Will definitely refer people. I'm also really enjoying the YouTube channel. Thanks again!

I would give them infinite stars if I could!!!!! Rossmann Repair Group is HONEST, reliable, efficient, and very caring. My Macbook Pro (2017) had an extremely sticky and annoying spacebar and was supposed to be eligible for Apple's free keyboard replacement service, so I took it into an Apple authorized repair shop. That shop took five days to open it after I dropped it off and then called me to say that since the internal liquid sensors went off, Apple would be charging me $1200 flat fee to make "any necessary repairs." So I took it to Rossmann and explained the situation. They first opened up the laptop and assessed the liquid damage. Rossmann assured me that there was no liquid inside the computer and everything would remain fine, they just had to replace my entire keyboard unfortunately. I planned to take the laptop home and think about it, but I turned around and brought it back to Rossmann because I figured the problem wouldn't get any better if I left it alone. They asked me to wait a few minutes in the store while they looked at it, and less than 10 minutes later came back and had fixed the stickiness by tweaking with the spacebar. Rossmann did all this for me FREE OF CHARGE. I will never go to any other computer or phone repair company.

Apple wanted 1650 to repair liquid related damage to my 2019 MacBook Pro. I paid 2200 and wasn't about to do that. Thankfully I found this company on YouTube and loved the owner's passion for right to repair. Their service is amazing. I sent them my laptop and had an estimate within days and the machine was returned to me within the week. A+++ - I can't speak to their service enough

THANK YOU SO MUCH ROSSMANN GROUP!! Apple refused to repair ONLY the battery of my Macbook Pro 2013. They said that there was apparent liquid damage to the logic board, resulting in a total of $800 CAD of a repair. I said hell no, did some research, and sent in my laptop to Rossmann while on vacation in Boston. Sent in on Aug 21, received on Sep 3. Perfect working condition and all my problems are solved. The laptop also included a whole checklist of tests that they ran, something Apple would never do for me. I highly recommend repairing through Rossmann!

I had a user who spilled a latte on his 2017 15" MacBook Pro. I called around to local repair shops (Buffalo, NY) to try and get a quote to have cleaning done. One said, "Because were an Apple AASP, Apple doesn't allow us to give quotes for liquid damage repair over the phone, and we have to follow whatever Apple says we need to do, so you'll have to bring it in."Because of this I figured they'd simply want to replace all the parts that came in contact with liquid and the service would cost somewhere around 1500$.I had heard of Louis Rossmanns shop before; I myself am an IT professional and enjoy watching his videos and hearing his commentary on various topics. But I honestly never actually thought I'd send his shop something to fix. Not because I was worried about the quality of repair, or the cost, only because I never thought I'd need to ship a Mac all the way to Austin to get it fixed.But, I did.I called up Rossmann Repair, and immediately was given a very reasonable quote over the phone. After which I began the process and shipped the Mac to Rossmann Repair to be cleaned initially, and if anything else was wrong, they'd replace the keyboard and or perform board repair depending on how much damage actually occurred. In any case it was soooo much less than purchasing a new device or having an AASP work on it.Throughout the process communication was great. The ticket was updated as soon as any new information was available. In about a week I was notified that the repair was complete and all that was needed was the ultrasonic cleaning. Instead of paying 1500$ for a repair I had a mere 100$ cost for cleaning plus the amount it cost me to ship it to them!The Mac is back with its user, has the new nickname "Latte Mac", and is working just as good as before it had a latte dumped all over it.I would highly recommend anyone needing a repair on their Mac to contact Rossmann Repair because I'm sure they'll do a great job and cost so much less than an AASP. Either way, I will definitely be doing business with them again if ever I need a Mac repaired.

Take your tech to Rossman!!! They are awesome and infinitely more helpful than going to the Apple store!! I took my water-damaged MacBook there and was met with patience and honesty. After making a quick check - in my plain sight, NOT secretly behind closed doors - to determine that my laptop could probably be repaired, they walked me through the process and the cost structure. I would pay the basic repair cost ONLY IF THEY SUCCEEDED in repairing it. Also they would keep me informed and would not proceed with anything requiring an additional cost without obtaining my approval first. I agreed to start the process and was pleasantly surprised that there was also NO UPFRONT COST! That's how fair and confident they are!I HIGHLY recommend RRG and would go there again for a repair in a heartbeat. Thank you RRG for giving me options, freedom and respecting and supporting out rights to repair. MY TECH, MY CHOICE!

After I accidentally spilled tea on my macbook and it stopped working I got an estimate repair cost of $1,500+ at apple, and guys at Rossmann Repair Group fixed it for only $150. Thank you so much!