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Industry-Leading MacBook Repair

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Get a Fast Estimate for MacBook Repair

We’ll look at your Mac the moment you bring it in, and in many cases we can tell you the cost and time frame of repair while you wait. There is no diagnostic fee to look at your Macbook! If you have an issue like liquid damage, you most likely will have to leave it as these issues are too complicated to provide an instant estimate on.
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receive a free macbook repair estimate in Austin

Located in Austin? Bring Your MacBook To Us!

While we do a large amount of business through our mail-in-repair services.  We love helping customers locally in Austin with all their macbook repair problems.  Bring it in to us and we'll give you an on the spot estimate and peace of mind that we can fix your problem.
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Honest Service

Our shop is based on honest business practices. Read more about our values here.

All Other Issues

The above is what we see most. Based on years of experience and know-how, we will be able to fix your MacBook regardless of the issue.

Large Inventory

Due to our large inventory of MacBook parts, you won’t have to wait long to get your machine back. Many times, repair shops will have to order the parts, which delays your repair. This is not the case with Rossmann Repair Group. We carry parts, so you don’t have to wait.

Fair Price

Compared to other established repair centers, our prices are anywhere from 10%-40% cheaper. And compared to Apple? Fuhgeddaboudit! Read about our pricing philosophy here.

Learn More About Specific Problems

Top Reasons To Have Your Repairs Done By Us

We stock our parts, so that means that you save time.

Our pricing is fair.

We use grade A+ parts.

We can repair motherboard component level issues.

Love From Our Customers

AMAZING. I talked to a few other places before coming here. The final price I paid here was half of what I was quoted at the other place, insanely FAST (a few days vs. 6-8 days) AND SO MUCH MORE CLEAR in their diagnosis and process! The Rossmann Group is the best. First, I went to Dr. Brendan's on St.Marks. My computer sat there for a while- even though they mention a 24hr diagnosis period and I called them to ask about what happened. Super poor communication at Dr.Brendan from my experience. Also their quote was around $800 and timing was 6-8 days. This all felt super wrong, and I decided I might should take the laptop somewhere else. My work depends on it! SO I had read all the awesome reviews on google and saw how involved the people at The Rossmann Group were in helping their customers. Went over there on a Sunday. As soon as I showed up the technician opened my computer and told me exactly what was wrong, immediately diagnosed and understood. No smoke and mirrors, no questions unanswered. So amazing! Even though it was a holiday weekend (ie: NYE) the problem was solved by Tuesday night and I picked up my computer Wednesday! Highly recommend this shop! It seriously has taken a huge burden off my back as I launch my new biz in 2019. Computer problem was.... Display went out on my mac book pro after I dropped coffee near it. Other place said I would need a LCD screen replacement and a new logic board. But Rossmann Group opened the computer and showed me that part of the cable that connects the logic board and screen was burned out. So they replaced that for around 460$. Computer works great now!
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Alexandria Jarvis Avatar
Alexandria Jarvis
1/21/2019
Top tier talent and outstanding customer service. Recovered my damaged SSD when others wouldn't even look at it. Walked me through the repair procedure and got everything I needed. Thank you Chris!!
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5haun 1 Avatar
5haun 1
11/17/2022
5 star ratingThese guys saved my life. Nowhere else in NYC would even attempt to repair my water-damaged laptop while trying to preserve the invaluable data on it. Rossman executed flawlessly, and even charged me $250 LESS than the original estimate. I won't even consider taking my computer anywhere else from now on, and you shouldn't either. Ultimate no brainer.
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Christopher S. Avatar
Christopher S.
1/10/2021
5 star ratingI was getting an unmountable boot volume error that was just unrecoverable from. It's an old computer that had served me well. It had been SO consistent over the years I had gotten lazy with backups and was nowhere near current. I was given a quote after diagnosis for recovery of data place on a new external drive. I told them specifically what folders to aim for and as it turned out the were able to recover the entire root structure in the format I requested so I just need to copy my old document, video, picture and music files onto a new computer I purchased as a replacement once I got the bad news of its passing. What rocks is that I now have my files back. AND a new external hard drive to use as my backup and a reminder to never forget that lesson. (Can you say automatic back ups?) Thanks Kevin and crew. Oh... and they said it was easier than expected and reduced the quote to reflect the time they saved on the easier recovery.Lastly, they were kind, listened, timely for this kind if work which is very time intensive and had a very conscious "no contact" in and out process that is SO appreciated at this time. Thanks again!!!
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Wade C. Avatar
Wade C.
5/14/2020
5 star ratingI cannot say enough good things about Rossman Repair Group. Amazing value for the money, outstanding customer service, quick turnaround. If you have a broken Macbook, this is the place to go. A friend spilled water on their Macbook and it wouldn't power on. A local shop quoted them $3500 (!!!) just to attempt to recover the data. So my friend reached out to me and asked if there was anything I could do. I did some homework and found out that this particular Macbook (as with many Macs) had its SSD soldered to the board. So data recovery would indeed be a challenge. But $3500? Ridiculous. After I determined that I could not perform the repair or recovery myself, I came across Rossman Repair Group. While they are in Texas, their mail-in service is clearly a big part of their business, and the estimate for data recovery was literally 90% less than what the local shop wanted - $350 plus shipping. Their online service for setting up the repair and mailing it in was top notch - they have clearly been doing this for a long time. Communication was outstanding, with a tech reaching out every step of the way and clearly describing what was possible, how much it would cost, and how long it would take. Even their terms of service are written in Plain English and not Inscrutable Legalese! $370 later, I got my friend's data back, in a little over a week from the time I mailed the computer out. That price included the data extraction, the portable drive to hold the recovered data, and return shipping.
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Josh K.
11/01/2024
lost data from hardrive that would not read they got my data off in time for me to file my tax forms
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zeldafreek22 Avatar
zeldafreek22
3/01/2025
They were very responsive, and very flexible. They put a new motherboard in my computer and then learned that the screen was still bad. So they didn't charge me and sent me my hard drive too. I was really impressed
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Danny Shader Avatar
Danny Shader
12/17/2020
Come to check if they can retrieve data from my server and finally find real data recovery laboratory with local specialists. Recommend!
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Olly G Avatar
Olly G
4/16/2024
5 star ratingGreat Customer service. Way better than apple (Specially in terms of charges). You can go with any Mac, iphone or data recovery related problems. They are genuinely helpful. Would recommend to anyone anytime.
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ImTi BabLu Avatar
ImTi BabLu
12/17/2021
5 star ratingMy 2017 Macbook Pro's hard drive got bricked after updating to Apple's Catalina OS (no hard drive was detected). *Yes, Apple's software update physically corrupted my hard drive. I went to my local Apple store and was quoted over $800 to get my Macbook in working order, despite the issue happening because of a known Apple bug. I've been watching Louis's videos on YouTube for some time and decided to ship my Macbook from Hawaii to his shop in New York. His team was very straight forward and repaired my laptop at a fraction of the cost (considering new hard drive + installation)! I can't thank Louis and his team enough! Much mahalo! #supportrighttorepair
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Daniel P. Avatar
Daniel P.
9/14/2020
Rossman Repair Group saved me over $600 to repair my computer!My MacBook Pro stopped charging and I went to Apple to have it repaired. They were going to charge me a flat fee that came up to around $865 to fix whatever was wrong. Unfortunately, their “water damage indicator” was triggered and they didn’t even check to see what was wrong and instead asked for $1200 to replace the whole motherboard, which would have been almost half the price of a brand new computer and I would have lost all of my data. My boyfriend recommended I try out Rossman Repair Group before I decided to just accept paying Apple that much. He watches their repair videos on YouTube! I sent my computer in and they repaired my computer (my logic board was the issue) for $462!!! For less than half of what Apple was asking, I got my computer fixed promptly, received e-mails from a real person, and my computer works good as new!I really don’t write reviews, especially long ones, but I hope that my story and experience helps other people decide to choose this business!
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Chelsea Fowler Avatar
Chelsea Fowler
9/21/2019
They are the best, they fixed my computer, which I thought it was a lost case! I spilled coffee on my MacBook Pro, it was a lot of coffee! I took it to an apple approved repair shop and they told me that it was going to cost me more than a new computer, and that I should consider it a total loss. At this point I had no warranty, I did not buy a protection plan, and the computer was only 1 year old. At least I needed to recover my data, and this apple approved place told me it was going to be $2,100. I decided to ship my laptop to the Rossmann Repair Group, and they did an amazing job communicating with me about any updates. They estimated to repair it for $700, and then told me it was only going to cost me $425. I was very happy. They shipped it back for free, and now I have my computer working "almost perfectly" (some keys are a little sticky, and the mouse pad a little sensible), but I have all my data, which I immediately saved into an external hard drive. I highly recommend them.
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Claudia Beltran Avatar
Claudia Beltran
12/17/2021
When all others failed, Rossmann did not!!! In January of this year a snow storm knocked out the power at my house and a very important external hard drive of mine was affected. My computer could tell that there was a drive connected but would not read it. All it was doing was making a clicking noise. I made an appointment to a chain electronics and appliance store. They took one look at it, plugged it in, and then handed it back to me telling me that there was nothing to be done to fix it. I made another appointment, this time for a local computer repair company. They had my drive for two weeks but with no luck. They then sent the drive off to a higher repair company that they work with. This company attempted to work on my hard drive for about a month. Eventually, after replacing parts and trying all that they could, they returned it to me, stating that it was lost and could not be recovered. I had given up on the drive. This drive contained all of my photography business back to 2016. Haven't lost so much, I was about to shut down my small business. My wife posted a message to some friends asking if anyone could recommend anything for me. Someone suggested Rossmann. I reached out to them and sent my drive in, not expecting anything but more disappointment. The crew of Rossmann were constantly in touch with me letting me know what was going on with my drive. After some time, they called me to tell me that it would be another month or so because they had to fix whatever the prior company had tried to do. My drive was with them for a few months that I had actually forgotten about it. One rough day at work and just getting home, I received a call from a repair company that was in my phone contacts. I figured it was some construction company wanting to offer me some home remodeling deal. When the guy on the other end told me that they had recovered my hard drive it had completely made my day so much better. I had written it off as a complete loss and Rossmann had saved it all. They set up a time with me to get online and remote connect with them to be able to see my drive in their system and review my files. I was very happy with what I was seeing. They mailed my drive back to me and even contacted me shortly after the delivery date to ensure I got the drive and was happy with it. I couldn't be more pleased. All that was lost was not actually gone and what three other tech companies could not do, Rossmann did!
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Daniel S. Avatar
Daniel S.
8/01/2022
Been watching on youtube for a long time and eventually it was my turn to use his data recovery services. I was expecting to pay over $1000 for the data on my phone but it ended up being less than that. Shipping to and from was fast and the instructions and process to restore the data was simple to follow. A million thanks for getting my photos back!
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Tri Viszla Avatar
Tri Viszla
5/11/2025
Quick fix for the hard drive stops working hardware failure on the MacBook Pro. Quick tip, it's not the drive itself but a problem on the mother board.
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Danyel Lawson Avatar
Danyel Lawson
12/17/2021

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

Call or Visit Us

Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

Email, Call or Walk Into Our Store.  We Want to Hear From You!

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
Made In America
No Outsourcing
Experienced Technicians

Address

Rossmann Repair Group Inc 2410 San Antonio Street,
Austin, TX 78705
(347) 552-2258

OPENING HOURS
Monday-Friday – 11 AM to 7 PM

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