MacBook Water Damage Repair - Liquid Spills & More

My m1 macbook pro decided to take a drink of a full cup of water which resulted in a fried logic board. The team over at Rossman Repair Group managed to get my computer fully repaired and saved the computer in every way. It's like the computer never died. Fully functional, all data right where i left it. It's like it never happened. I paid the rush delivery fee to get my work computer back online faster and these guys did excellent work. I cannot recomend this company more! Thank you guys! As a fellow small business owner I am in pure astonishment about your quality of work. -Keegan

So happy someone recommended this place. They charged me half of what Apple quoted me for a small spill on my MacBook Air. And although they said it would take 7-10 days, they emailed to say my computer was ready in 2. It's literally running like its brand new. I'm so grateful! The staff is fabulous! The guy who takes the computers is super friendly and helpful. And the front desk guy who quotes you is knowledgeable, fast, and cute. Im so excited to have saved $400. I'll be much more careful from now on. And God willing I won't have to come back.

Highly recommend, I rarely bother to write reviews but I would for rossman! I spilled some water on my boyfriends computer and the screen stopped working but it would turn on. Months later, I took it to rossman. Quick service, fair price, and quality product. In about a week, the computer was fixed and worked like before(so far, as I just picked it up today). Way better than tec serve or apple store repairs. And as always, I hope you learned something :) Ps support small business!

Still in shock!! Rossmann Repair Group is AMAZING! Was planning to toss out our MacBook Air after a small water spill rendered it useless -- would have been more than it originally cost to repair through Apple. But, seriously, in the space of ONE WEEK, this company had it evaluated, quoted, repaired AND shipped back to me, all for about 20% of what Apple planned to charge. Did I mention superior communication and customer service, on top of computer repair skills?! We're so grateful! So glad we ran across Rossmann Repair Group in a Google search! :) Thank you!

i called two reputable apple repair shops that are still open during this pandemic to fix my macbook pro which had a bit of water damage - rossman & mikey's hook up in williamsburg. i called mikey's first to ask if they could possibly give me a ballpark estimate over the phone and turnaround time. the person who answered was rude, refused to give any sort of pricing, said it would cost $80 just to look at it, and turnaround times are at least 3 weeks right now. then i called rossman's, which is twice as far from me. the person who picked up was professional, took the time to give me a range of ballpark prices depending on different possibilities, said there is no diagnostic fee, and estimated a 5-7 day turnaround. i immediately chose rossman's. the price was reasonable + accurate to what he described, and they got it fixed for me in 3 days. plus there's a warranty. i'm glad i went the extra distance to see these guys and i've already started to recommended them.

Take your tech to Rossman!!! They are awesome and infinitely more helpful than going to the Apple store!! I took my water-damaged MacBook there and was met with patience and honesty. After making a quick check - in my plain sight, NOT secretly behind closed doors - to determine that my laptop could probably be repaired, they walked me through the process and the cost structure. I would pay the basic repair cost ONLY IF THEY SUCCEEDED in repairing it. Also they would keep me informed and would not proceed with anything requiring an additional cost without obtaining my approval first. I agreed to start the process and was pleasantly surprised that there was also NO UPFRONT COST! That's how fair and confident they are!

I HIGHLY recommend RRG and would go there again for a repair in a heartbeat. Thank you RRG for giving me options, freedom and respecting and supporting out rights to repair. MY TECH, MY CHOICE!

2 months into a big coffee spill repair and my 2014 MacBook is running strong. Again, very pleased with the quality of service I received on a liquid damage mail in repair. They ultra sonic cleaned my board and determined no further action was needed. Amazingly affordable repair vs the alternative.

These guys are awesome! Called a bunch of shops around San Antonio and they all said the whole motherboard would need to be replaced after I spilled water on mine and it would cost me around 1000$ to fix it, not only that, all my data would be lost (might as well buy a new laptop). But these guys, not only they fixed what actually needed to be fixed, charged me with a very reasonable amount, saved all my data, but also were able to ship it back to me in San Antonio for 10$. Still can’t believe I got my laptop back with all it’s data and it didn’t cost me an arm and a leg. Glad I bumped into these guys on YouTube, was worth a 2 hour drive! Also, whoever I talked and worked with was very nice and professional! You guys rock!

They fixed it! I was told by everyone, including the mac store, that I had to buy a new computer after I spilled coffee on my Mac book pro, and it stopped turning on. I sent it to Rossman group, and they fixed it miraculously! I am so grateful!!!

Apple & BestBuy denied repairs on my Macbook due to lack of parts, biohazard, and/or liquid damage. Only issue I had was a bad battery. Rossman Repair Group replaced it for a fraction of what Apple charges and had a turn around time for a week and half with shipping from up north. Updates received through the entire process. Great service!

My MacBook Air got dropped in a body of water and stopped turning on. After getting a consult from a different group, they referred me here as they didn't have the right parts to extract the data from my hard drive. Initial consult took maybe 5-10 minutes of waiting before they told me they would be able to extract the data and move it to a new location (which ended up being my new MacBook Pro) for $100. This was versus the $750 Apple was quoting me and they would need me to ship my laptop to them (no thanks). Initially told me it would take one day. The following day when I called to follow up, they mentioned it may take another day, mostly I believe because they were busy. After letting them know I needed my laptop for work they were able to accommodate me and get it done that same day. Overall, quick/easy/efficient/good price point. The only downside to their reputable nature is that they are quite busy. Fortunately for me, my issue was relatively straightforward. But for a more complex issue their turnaround time will likely be slower, so make sure you let them know your time frame and get a time quote in addition to your $$$ quote for your own planning. Thanks! Will definitely return (but hope I won't have to).

Saved me from buying a new early 2015 MBP before its time was up. i didnt get to write this review at the time, as it was around the time RRG moved, and there was some issue about putting in reviews at that time. My glass of water was sitting next to the computer, and I reached for something...and knocked it over right onto the keyboard. YIkes. Anyway, I sent it to RRG and about week later, it was returned fixed. That was almost a year and a half ago, and I am writing this review on it right now. The work was done right, the price was more then fair, and this would have been unrepairable it it was up to Apple. It was completed in spite of apples refusal to supply parts. Bravo to RRG

The experience here is shockingly easy and transparent. My 2015 Macbook Air was soaked in dirty bleach water (leaked onto the open laptop from a hole right above in the ceiling, caused by asshat housemates upstairs who decided to clean their hole-ridden wooden floors by dumping a bunch of bleach on it--can't make this stuff up)... laptop only worked while connected to a power source, and when it was turned on, it made a helluva sound from the fan. I brought it into the Apple store. The genius told me that the logicboard was affected and it would cost 775+ to ship out for repair. The same man then told me to check out Rossmann Repair Group across town... I followed his suggestion. Walked into the store, laptop was opened up immediately. I was told logicboard is fine but battery and trackpad/track cable need to be replaced. They gave me the price ($275). I said ok! They made the repair. I was out of there in 15 minutes with a fully functioning laptop.

I love this place.

I have sent my MacBook Air into Rossmann Repair Group twice now. It was definitely my fault... I spilled pop on it (AGAIN!). Anyway, I was so upset about it and thought that my computer was broken for good. I love my air, it's been really great for me. Anyway, we sent it in and within a couple of days I got an email with an estimate to repair. I signed the estimate and 2 days later I got another email letting me know its time to pay. Well... my final bill was $100 less than the quoted amount. I was shocked!!! It also included shipping. When my computer came back to me... it was perfect. They even cleaned it for me. Thanks so much. I love this repair company, seriously I am from Chicago and I send my laptop to New York just so these guys can fix it for me. I wouldn't go anywhere else.

I had the pleasure of visiting the Rossmann Repair Group in NYC one day almost two years ago as friends of mine needed an evaluation of a broken Macbook Pro, a bad hard drive and possible data transfer. Louis Rossmann greeted us immediately and was very friendly and patient. He told us exactly what the problem was and said that the Macbook Pro was beyond repair due to bad GPU connections. In fact he saw this as soon as he turned it on, he could detect very faint lines on the screen which indicated this issue. He was very honest about this, he said that some places would get it to work for a while by heating it up and charging a few hundred dollars, but that the repair would not last long and it would certainly fail again. My friend asked him if he could transfer the data from the Macbook to a Mac Mini so it would work like the Macbook. He said he could and it would take a couple of days. We returned a few days later to pick everything up. The cost was very reasonable and my friends were very satisfied with the service. He gave the bad HD back to us, said it would require sending to a recovery center. Just honest. No ripoffs. In this tech repair industry, dishonesty is very common since tech people know the average person has no clue about any of this technology and there is almost no chance they would know if they are being fooled or how much the repair is really worth. I know this well since I also do computer and electronics repair and support myself and I know how easy it would be to fool customers left and right! I don't do this and I highly appreciate other tech experts who aren't tempted to profit from people's trust and innocence! So in summary, if you don't want to get ripped of and lied to, and are looking for a highly competent reliable technician, make sure you go here with your Mac equipment. If you like, you can stop by an Apple Genius bar first for a good laugh, while they give you the wrong diagnosis, quote you an insanely high repair price, and try to convince you to buy a whole new unit. Finally, if you want to be amazed, look for Louis Rossmann on YouTube and watch some of his videos where he shows exactly how he repairs the "unrepairable" and inspires many others to do their own repairs, start their own repair businesses and with his tireless entrepreneurial positive attitude even motivates disillusioned young students to not give up on school and go to college! (In fact one student said he was about to give up on education but after watching Louis on YouTube he made the decision to enter Med school! Now that's remarkable!) Louis is such a great guy, that in some cases where the issue is very minor, like a bad cable, he even does the repair for no charge! Try to find anybody who is willing to do anything for no charge these days! (The Genius bar would certainly tell you that your unit has been water damaged, when it wasn't, (maybe was in a humid room which would turn the water indicators red!) and quote you $1000 for a repair that would cost them $7 for the cable) Louis Rossmann is a hero, one of those rare individuals who make positive contributions to individuals and society every single day. I am pretty sure that anybody who gives him a bad review probably either is part of Apple, or considers Apple to be some kind of religious deity.