MacBook Water Damage Repair - Liquid Spills & More

Apple & BestBuy denied repairs on my Macbook due to lack of parts, biohazard, and/or liquid damage. Only issue I had was a bad battery. Rossman Repair Group replaced it for a fraction of what Apple charges and had a turn around time for a week and half with shipping from up north. Updates received through the entire process. Great service!

Let me first note that I have been in the computer repair business since 2002. Of course, computer repair encompasses a very wide spectrum these days, and my expertise is more in Windows/Mac software, networking and general upgrades. When it comes to board/circuit repair - that's not me. I let the pro's handle it. When it comes to Apple, if it's under warranty (or the Genius Bar folks are feeling kind) I will let them do the repairs, as I'm local in Orange County, CA. Now then, liquid damage to Mac's or out-of-warranty repair I trust only one firm - Rossmann Repair Group. I'm sure there is someone here local but after watching Louis's Youtube videos and experiencing their work first hand, I can confidently recommend them. It's a $25 trip across the country USPS Priority so no big deal. I also want to take this opportunity to thank Steve in particular who stays in communication and follows up promptly when necessary. Great job guys! Many thanks for the honesty, fairness, and quality work.

My MacBook Air got dropped in a body of water and stopped turning on. After getting a consult from a different group, they referred me here as they didn't have the right parts to extract the data from my hard drive. Initial consult took maybe 5-10 minutes of waiting before they told me they would be able to extract the data and move it to a new location (which ended up being my new MacBook Pro) for $100. This was versus the $750 Apple was quoting me and they would need me to ship my laptop to them (no thanks). Initially told me it would take one day. The following day when I called to follow up, they mentioned it may take another day, mostly I believe because they were busy. After letting them know I needed my laptop for work they were able to accommodate me and get it done that same day. Overall, quick/easy/efficient/good price point. The only downside to their reputable nature is that they are quite busy. Fortunately for me, my issue was relatively straightforward. But for a more complex issue their turnaround time will likely be slower, so make sure you let them know your time frame and get a time quote in addition to your $$$ quote for your own planning. Thanks! Will definitely return (but hope I won't have to).

THANK YOU SO MUCH ROSSMANN GROUP!! Apple refused to repair ONLY the battery of my Macbook Pro 2013. They said that there was apparent liquid damage to the logic board, resulting in a total of $800 CAD of a repair. I said hell no, did some research, and sent in my laptop to Rossmann while on vacation in Boston. Sent in on Aug 21, received on Sep 3. Perfect working condition and all my problems are solved. The laptop also included a whole checklist of tests that they ran, something Apple would never do for me. I highly recommend repairing through Rossmann!

I cannot say enough good things about Rossman Repair Group. Amazing value for the money, outstanding customer service, quick turnaround. If you have a broken Macbook, this is the place to go. A friend spilled water on their Macbook and it wouldn't power on. A local shop quoted them $3500 (!!!) just to attempt to recover the data. So my friend reached out to me and asked if there was anything I could do. I did some homework and found out that this particular Macbook (as with many Macs) had its SSD soldered to the board. So data recovery would indeed be a challenge. But $3500? Ridiculous. After I determined that I could not perform the repair or recovery myself, I came across Rossman Repair Group. While they are in Texas, their mail-in service is clearly a big part of their business, and the estimate for data recovery was literally 90% less than what the local shop wanted - $350 plus shipping. Their online service for setting up the repair and mailing it in was top notch - they have clearly been doing this for a long time. Communication was outstanding, with a tech reaching out every step of the way and clearly describing what was possible, how much it would cost, and how long it would take. Even their terms of service are written in Plain English and not Inscrutable Legalese! $370 later, I got my friend's data back, in a little over a week from the time I mailed the computer out. That price included the data extraction, the portable drive to hold the recovered data, and return shipping.

I accidentally spilled soda on my 2014 MacBook Air, and it completely shut off. The good old “stick it in rice overnight” remedy didn’t work.. A friend recommended this place to me so I mailed my laptop to NY from the south. I only have positive words for this place — great communication, quality work done, very transparent about their process, costs, repairs, etc. Everything is VERY reasonable and done in a timely manner. The team does a very thorough checkup to make sure everything’s working before they securely package it up and send it back to you. They also ship it back to you for free!! They’re obviously very specialized and only fix the necessary parts whereas Apple just replaces everything and practically charges you the rate of a brand new MacBook. Highly recommend this place!! If I break another one of my Apple products again, I’ll definitely send it back here.

Sent my MacBook Air in because I spilled a mug of water all over my keyboard. Was expecting a $400+ bill but only needed a simple cleaning. Work was done swiftly and got my laptop back in no time. Don’t hesitate to get repairs here as your possessions are in good hands!

These guys are awesome! Called a bunch of shops around San Antonio and they all said the whole motherboard would need to be replaced after I spilled water on mine and it would cost me around 1000$ to fix it, not only that, all my data would be lost (might as well buy a new laptop). But these guys, not only they fixed what actually needed to be fixed, charged me with a very reasonable amount, saved all my data, but also were able to ship it back to me in San Antonio for 10$. Still can’t believe I got my laptop back with all it’s data and it didn’t cost me an arm and a leg. Glad I bumped into these guys on YouTube, was worth a 2 hour drive! Also, whoever I talked and worked with was very nice and professional! You guys rock!

These guys saved my life. Nowhere else in NYC would even attempt to repair my water-damaged laptop while trying to preserve the invaluable data on it. Rossman executed flawlessly, and even charged me $250 LESS than the original estimate. I won't even consider taking my computer anywhere else from now on, and you shouldn't either. Ultimate no brainer.

What can I say other than cheers...your are an oasis in a desert of planned obsolescence! Some water damage had my MacBook Air acting up...smc non resettable, fans running constantly, then my keyboard bugged out with nonsense coming from all of its keys... Genius Bar quoted me a repair requiring an entire logic board replacement...was my 2015 Air even worth that cost anymore? There it sat, with me vacillating between the refurbished store and a 'college try' at a repair A local certified Apple repair guy WAS able to simply replace a cable, and the sensors that had failed in the logic board according to Genius Bar now worked fine, trouble was that my own inquisitive (read maladroit) nature found me breaking the battery connector off the board while monkeying around inside the Air, a repair which the local independent tried to fix without success (pads were gone he said..no joy for me). Again I was looking at logic board replacement for 'slightly' less than Genius Bar repair, or to just use it as a constantly plugged in desktop machine(???). Upon pick up at my local guy I immediately put it into the mail to Louis and the guys at Rossmann...little more than a week later I am typing this review on said formerly wet and sad MacBook Air. In fact, they even honored the lower of the two quotes I was sent! That said, there is no going back for me. My exposure to Rossmann Repair Group was initially through late night viewings of his youtube channel, whether it was the measured delivery of his absolute common sense views on 'right to repair' issues, or indeed, of the world in general, perhaps it also being a 'relaxation video' (like watching paints being swirled together or cookies being frosted) aspect of watching heated liquid flux run across a board, I honestly don't know...but I'll take it all! Bravo!

I am out of state, and I shipped my liquid damaged keyboard MacBook to Rossmann on the recommendation of a friend. Their response time to my emails was great. It took a little longer than I expected, but the new keyboard is perfect and much cheaper than Apple would have charged. Great service.

They are the best! My daughter spilled water on her keyboard. Apple store would charge $750 even though we still are in warranty saying they don't cover water damage. Rossmann group fixed it would Q-tips and didn't charge me anything! just told me "next time bring in something really broken". Will tell all my friends to go here for tech need! I don't usually write reviews but they are just so great that I had to tell people!

I've been coming here for the past year or so for all my mac repair needs. They're so honest and great with their services that they really deserve the incredible ratings. I brought in one of my computers for water damage- when I took it to Rossmann's, they truthfully told me that the cost of fixing the computer would outweigh the benefits of buying a new one, and even advised me on the best models of macs and PCs to consider! I'll be taking all my mac repairs here and telling my friends to do the same :)

Two years ago I spilled nail polisher remover all over my 2015 Macbook Pro keyboard because I am an idiot. I thought it was a goner so I didn't bother to take it to the Genius Bar as I figured the cost of repair would be just as high as a new machine. It just sat in a drawer for about a year until my friend in IT highly recommended the Rossman Repair Group. I shipped my laptop to NY from SF expecting to get a high price quote back from them but that was not the case! I gave the green light on the repair and got my laptop back in about a week. The tech who worked on my laptop was responsive and did a great job. It's been about 6 months since the repair and it works great. I highly recommend RRG's services to anyone who needs their Apple products fixed especially if the Apple Genius quote you some non-sense cost of repair or tell you to replace it.

Shipped a computer 2015 MacBook pro to them for water damage logic board repair. Very good pricing compared to what Apple wanted to charge for repair.