MacBook Water Damage Repair - Liquid Spills & More

This place saved my messed up MacBook from catastrophic water damage, did a super job, will recommend and use again thanks

I had a user who spilled a latte on his 2017 15" MacBook Pro. I called around to local repair shops (Buffalo, NY) to try and get a quote to have cleaning done. One said, "Because were an Apple AASP, Apple doesn't allow us to give quotes for liquid damage repair over the phone, and we have to follow whatever Apple says we need to do, so you'll have to bring it in."Because of this I figured they'd simply want to replace all the parts that came in contact with liquid and the service would cost somewhere around 1500$.I had heard of Louis Rossmanns shop before; I myself am an IT professional and enjoy watching his videos and hearing his commentary on various topics. But I honestly never actually thought I'd send his shop something to fix. Not because I was worried about the quality of repair, or the cost, only because I never thought I'd need to ship a Mac all the way to Austin to get it fixed.But, I did.I called up Rossmann Repair, and immediately was given a very reasonable quote over the phone. After which I began the process and shipped the Mac to Rossmann Repair to be cleaned initially, and if anything else was wrong, they'd replace the keyboard and or perform board repair depending on how much damage actually occurred. In any case it was soooo much less than purchasing a new device or having an AASP work on it.Throughout the process communication was great. The ticket was updated as soon as any new information was available. In about a week I was notified that the repair was complete and all that was needed was the ultrasonic cleaning. Instead of paying 1500$ for a repair I had a mere 100$ cost for cleaning plus the amount it cost me to ship it to them!The Mac is back with its user, has the new nickname "Latte Mac", and is working just as good as before it had a latte dumped all over it.I would highly recommend anyone needing a repair on their Mac to contact Rossmann Repair because I'm sure they'll do a great job and cost so much less than an AASP. Either way, I will definitely be doing business with them again if ever I need a Mac repaired.

Two years ago I spilled nail polisher remover all over my 2015 Macbook Pro keyboard because I am an idiot. I thought it was a goner so I didn't bother to take it to the Genius Bar as I figured the cost of repair would be just as high as a new machine. It just sat in a drawer for about a year until my friend in IT highly recommended the Rossman Repair Group. I shipped my laptop to NY from SF expecting to get a high price quote back from them but that was not the case! I gave the green light on the repair and got my laptop back in about a week. The tech who worked on my laptop was responsive and did a great job. It's been about 6 months since the repair and it works great. I highly recommend RRG's services to anyone who needs their Apple products fixed especially if the Apple Genius quote you some non-sense cost of repair or tell you to replace it.

Excellent service!!! Quick and timely repair of my MacBook. Apple wanted $1K to repair the water damage. They were able to do it for much less. Thank you!

Had my liquid damaged macbook repaired here. Incredible and fast service. Highly recommend this shop.

I'm writing with yet another update. My repair from years ago -- a very, very nasty tea spill -- still stands. I have also moved on to a more durable, and productive, Lenovo ThinkPad.

I would give them infinite stars if I could!!!!! Rossmann Repair Group is HONEST, reliable, efficient, and very caring. My Macbook Pro (2017) had an extremely sticky and annoying spacebar and was supposed to be eligible for Apple's free keyboard replacement service, so I took it into an Apple authorized repair shop. That shop took five days to open it after I dropped it off and then called me to say that since the internal liquid sensors went off, Apple would be charging me $1200 flat fee to make "any necessary repairs." So I took it to Rossmann and explained the situation. They first opened up the laptop and assessed the liquid damage. Rossmann assured me that there was no liquid inside the computer and everything would remain fine, they just had to replace my entire keyboard unfortunately. I planned to take the laptop home and think about it, but I turned around and brought it back to Rossmann because I figured the problem wouldn't get any better if I left it alone. They asked me to wait a few minutes in the store while they looked at it, and less than 10 minutes later came back and had fixed the stickiness by tweaking with the spacebar. Rossmann did all this for me FREE OF CHARGE. I will never go to any other computer or phone repair company.

Apple wanted 1650 to repair liquid related damage to my 2019 MacBook Pro. I paid 2200 and wasn't about to do that. Thankfully I found this company on YouTube and loved the owner's passion for right to repair. Their service is amazing. I sent them my laptop and had an estimate within days and the machine was returned to me within the week. A+++ - I can't speak to their service enough

Had a liquid spilled macbook pro. Apple store gave a quote for $1100, which was the price I paid to buy the mac in first place. I was using my laptop by connecting a external keyboard for a long time. Found Rossmann videos on youtube, mailed in my laptop and week and a half later, my build in keyboard works just fine. Rossmann charged me a $175. Thank you!

hands down the BEST tech service around; nice team and amazing service 💻 my mac had some water spill on it, and now it runs better than ever after the repair that was only $200 ~ lower than any other spot

Had my liquid damaged macbook repaired here. Incredible and fast service. Highly recommend this shop.

I've been coming here for the past year or so for all my mac repair needs. They're so honest and great with their services that they really deserve the incredible ratings. I brought in one of my computers for water damage- when I took it to Rossmann's, they truthfully told me that the cost of fixing the computer would outweigh the benefits of buying a new one, and even advised me on the best models of macs and PCs to consider! I'll be taking all my mac repairs here and telling my friends to do the same :)

I sent 2 MacBook Pros for repair, he told me that one of them was repairable but no the other because of a failure that is common on that model, if he repaired the problem, it will happen again very soon. He was sincere and I like that, at least he explained why. Apple Store "Genius" did not look at it, did not open it or even try anything. Sad.The other laptop had water damage but now it runs like new. Price for the repair was really fair.I will send any Mac to them without hesitation. I would like to say thanks to Louis Rossmann and his team.

They fixed it! I was told by everyone, including the mac store, that I had to buy a new computer after I spilled coffee on my Mac book pro, and it stopped turning on. I sent it to Rossman group, and they fixed it miraculously! I am so grateful!!!

These guys are the best in the business. I sent in a MacBook for and analysis to see if my laptop was worth saving from water damage. They gave me a complete detailed report as to why it wasn't. This came in handy when I went to sell the unit for parts on eBay. I copied all the notes and used them in my description so to completely inform the buyer. You get what you pay for and these guys are worth every cent.