MacBook Water Damage Repair - Liquid Spills & More

Twice was saved by Rossmann Repair. First it was liquid damaged MacBook Air, now Iphone SE 2020 who conveniently, after 1 year manufacturer warranty ran out, threw vertical stripes over the screen. Very reasonable repair pricing. Both times used mail in option, since parking nearby is “mission impossible”.

I was referred to Rossman by several friends/family. I splashed a small amount of water on my MacBook Air keyboard and track pad and powered it down quickly after. I was unable to turn the computer back on after waiting 48 hrs. Apple Genius Bar informed me I would have to pay 800 to replace the logic board. I stopped into Rossman and they had my computer up and running in 15 minutes with a quick change of wire that was damaged due to the minimal water damage. I was so impressed with how quickly they resolved my issue and the fact that they did not charge me for services!! Thank you Rossman computer!

Sent my Mac for a water damage charging port and the transaction was transparent I’ve received a proposal and my computer is living again after Apple told me it couldn’t be repaired and the repair would cost so much I would be better buying a new one.

2 months into a big coffee spill repair and my 2014 MacBook is running strong. Again, very pleased with the quality of service I received on a liquid damage mail in repair. They ultra sonic cleaned my board and determined no further action was needed. Amazingly affordable repair vs the alternative.

I would give them infinite stars if I could!!!!! Rossmann Repair Group is HONEST, reliable, efficient, and very caring. My Macbook Pro (2017) had an extremely sticky and annoying spacebar and was supposed to be eligible for Apple's free keyboard replacement service, so I took it into an Apple authorized repair shop. That shop took five days to open it after I dropped it off and then called me to say that since the internal liquid sensors went off, Apple would be charging me $1200 flat fee to make "any necessary repairs." So I took it to Rossmann and explained the situation. They first opened up the laptop and assessed the liquid damage. Rossmann assured me that there was no liquid inside the computer and everything would remain fine, they just had to replace my entire keyboard unfortunately. I planned to take the laptop home and think about it, but I turned around and brought it back to Rossmann because I figured the problem wouldn't get any better if I left it alone. They asked me to wait a few minutes in the store while they looked at it, and less than 10 minutes later came back and had fixed the stickiness by tweaking with the spacebar. Rossmann did all this for me FREE OF CHARGE. I will never go to any other computer or phone repair company.

Phenomenal repair shop! My moms Macbook pro 16 with coffee spills was pretty much done for, we were heart broken so much money down the drain, luckily my brother stumbled upon this shop online. They live in Chicago, mind you they took a hige leap of faith to mail it in. Long srory short they fixed it at a fraction of what it would cost -600 bucks! For coffee spills they usually switch mother boards ect and you get a bill similar to the price of the computer. They are super transparent about the process. In todays age very few places you can blindly trust, and why i would highly recommend Rossmans to any one around the country, they literally saved my mom from a $2800 loss, so happy! Months down the line im trying to swap out my hard drive in my 21.5 imac and finding the right tape is tricky. Ive heard heaps of horror story of screens falling off in the middle of the night... Any hoot i called them up and asked them for the info, they not only ready helped me over the phone, they also went ahead and gave me there supplier for the adhesive im looking for! This goes to show what an amazing store this is! Thanks guys you rock!

Thank you for fixing the water damage on my MacBook Air. Very satisfied!

Backlight gave out on my macbook air after spilling water on it, the guys at RRG pretty much got my computer in and out within ~2 days, and back to me within the week. Can't stress enough how important it is to NOT give apple more money and instead help out the real pros.

Twice was saved by Rossmann Repair. First it was liquid damaged MacBook Air, now Iphone SE 2020 who conveniently, after 1 year manufacturer warranty ran out, threw vertical stripes over the screen. Very reasonable repair pricing. Both times used mail in option, since parking nearby is “mission impossible”.

I am so so thankful for this company, they fixed my 2015 Mac that I totally thought was dead from water damage (thank you toddler for dumping an entire cup of water on top of it). Speedy repairs and shipping times with prompt communication. Only place for improvement would be the stickers that they put on the devices, they leave a bit of residue when removed, thankfully we had goo gone so not a big deal and so minor that I can barely complain about it. Overall so so happy with the service and repairs and I highly recommend them. Thank you!! -Harding

What can I say other than cheers...your are an oasis in a desert of planned obsolescence! Some water damage had my MacBook Air acting up...smc non resettable, fans running constantly, then my keyboard bugged out with nonsense coming from all of its keys... Genius Bar quoted me a repair requiring an entire logic board replacement...was my 2015 Air even worth that cost anymore? There it sat, with me vacillating between the refurbished store and a 'college try' at a repair A local certified Apple repair guy WAS able to simply replace a cable, and the sensors that had failed in the logic board according to Genius Bar now worked fine, trouble was that my own inquisitive (read maladroit) nature found me breaking the battery connector off the board while monkeying around inside the Air, a repair which the local independent tried to fix without success (pads were gone he said..no joy for me). Again I was looking at logic board replacement for 'slightly' less than Genius Bar repair, or to just use it as a constantly plugged in desktop machine(???). Upon pick up at my local guy I immediately put it into the mail to Louis and the guys at Rossmann...little more than a week later I am typing this review on said formerly wet and sad MacBook Air. In fact, they even honored the lower of the two quotes I was sent! That said, there is no going back for me. My exposure to Rossmann Repair Group was initially through late night viewings of his youtube channel, whether it was the measured delivery of his absolute common sense views on 'right to repair' issues, or indeed, of the world in general, perhaps it also being a 'relaxation video' (like watching paints being swirled together or cookies being frosted) aspect of watching heated liquid flux run across a board, I honestly don't know...but I'll take it all! Bravo!

I had a user who spilled a latte on his 2017 15" MacBook Pro. I called around to local repair shops (Buffalo, NY) to try and get a quote to have cleaning done. One said, "Because were an Apple AASP, Apple doesn't allow us to give quotes for liquid damage repair over the phone, and we have to follow whatever Apple says we need to do, so you'll have to bring it in."Because of this I figured they'd simply want to replace all the parts that came in contact with liquid and the service would cost somewhere around 1500$.I had heard of Louis Rossmanns shop before; I myself am an IT professional and enjoy watching his videos and hearing his commentary on various topics. But I honestly never actually thought I'd send his shop something to fix. Not because I was worried about the quality of repair, or the cost, only because I never thought I'd need to ship a Mac all the way to Austin to get it fixed.But, I did.I called up Rossmann Repair, and immediately was given a very reasonable quote over the phone. After which I began the process and shipped the Mac to Rossmann Repair to be cleaned initially, and if anything else was wrong, they'd replace the keyboard and or perform board repair depending on how much damage actually occurred. In any case it was soooo much less than purchasing a new device or having an AASP work on it.Throughout the process communication was great. The ticket was updated as soon as any new information was available. In about a week I was notified that the repair was complete and all that was needed was the ultrasonic cleaning. Instead of paying 1500$ for a repair I had a mere 100$ cost for cleaning plus the amount it cost me to ship it to them!The Mac is back with its user, has the new nickname "Latte Mac", and is working just as good as before it had a latte dumped all over it.I would highly recommend anyone needing a repair on their Mac to contact Rossmann Repair because I'm sure they'll do a great job and cost so much less than an AASP. Either way, I will definitely be doing business with them again if ever I need a Mac repaired.

Spilled water on my MacBook Pro 2020. Devastated that Apple would charge >$1300. These guys said no problem and did it in <$500 with tax. Highly recommend. Life saver

This is the only place I trust to bring my families liquid damaged Macs back to life. Incredibly talented and dedicated to doing a great job at a reasonable price. And best of all you can work with them through the mail if you aren't able to make it to the shop.

came in today for my macbook for water damage & turn out everything was fine this place is amazing thank you saved me a lot of money from apple