MacBook Water Damage Repair - Liquid Spills & More

They got our data out of a waterlogged phone after other labs failed.

I was stressed out studying for my exams and ended up dropping and then spilling day-old soup all over my 6-month old Macbook Pro that cost $2000. The keyboard and then screen stopped working. I sent it to a local shop and they said nothing could be done, but I saw that Rossmann had a mail-in option. I was initially skeptical but sent in my laptop as a last-ditch effort to try to recover my laptop. They responded quickly and told me about what had gone wrong in my laptop, and fixed it so it works now! Plus, the computer is not able to turn off when the lid is closed, so they counted it as unfixable and didn't even charge me for the repair. I paid $30 to rescue a $2000 computer! Thanks so much for being the most decent shop I've ever encountered. I will be returning as long as I own Macs.

Best group of skilled professionals under one roof won’t BS or car salesman you Straight to the point honestly and freely gives you knowledge and explanation on everything. There awesome fixed my MacBook Pro that had heavy water damage. Just awesome people. Cam the technician that answered the phone was super helpful nice and cool guy. Thanks Cam!

Spilled smoothie on a brand new two week old Airbook. Apple repair was going to be $1100. Bought new Airbook but couldn't throw out damaged one. A few months later learned of Rossmann Group through You Tube video. They fixed for $350. My son now has an Airbook that has been perfect for 2 years.

This is my second time sending my laptop for a repair. Liquid damage the first time and this time a broken screen. They are reasonable with prices (Apple quoted me the price I paid for the laptop!!) I was nervous at first, shipping it from Wisconsin but everything worked out great both times!!!

What can I say other than cheers...your are an oasis in a desert of planned obsolescence! Some water damage had my MacBook Air acting up...smc non resettable, fans running constantly, then my keyboard bugged out with nonsense coming from all of its keys... Genius Bar quoted me a repair requiring an entire logic board replacement...was my 2015 Air even worth that cost anymore? There it sat, with me vacillating between the refurbished store and a 'college try' at a repair A local certified Apple repair guy WAS able to simply replace a cable, and the sensors that had failed in the logic board according to Genius Bar now worked fine, trouble was that my own inquisitive (read maladroit) nature found me breaking the battery connector off the board while monkeying around inside the Air, a repair which the local independent tried to fix without success (pads were gone he said..no joy for me). Again I was looking at logic board replacement for 'slightly' less than Genius Bar repair, or to just use it as a constantly plugged in desktop machine(???). Upon pick up at my local guy I immediately put it into the mail to Louis and the guys at Rossmann...little more than a week later I am typing this review on said formerly wet and sad MacBook Air. In fact, they even honored the lower of the two quotes I was sent! That said, there is no going back for me. My exposure to Rossmann Repair Group was initially through late night viewings of his youtube channel, whether it was the measured delivery of his absolute common sense views on 'right to repair' issues, or indeed, of the world in general, perhaps it also being a 'relaxation video' (like watching paints being swirled together or cookies being frosted) aspect of watching heated liquid flux run across a board, I honestly don't know...but I'll take it all! Bravo!

Hands down one of the best professional team have ever seen in their sector. Had a water damaged MacBook and took to apple and bestbuy and got some crazy quotes and timelines like 90 days plus 😃. Went to Ross and within 10 days got my MacBook back in perfect working condition. Great job guys 👍.

So happy someone recommended this place. They charged me half of what Apple quoted me for a small spill on my MacBook Air. And although they said it would take 7-10 days, they emailed to say my computer was ready in 2. It's literally running like its brand new. I'm so grateful! The staff is fabulous! The guy who takes the computers is super friendly and helpful. And the front desk guy who quotes you is knowledgeable, fast, and cute. Im so excited to have saved $400. I'll be much more careful from now on. And God willing I won't have to come back.

Twice was saved by Rossmann Repair. First it was liquid damaged MacBook Air, now Iphone SE 2020 who conveniently, after 1 year manufacturer warranty ran out, threw vertical stripes over the screen. Very reasonable repair pricing. Both times used mail in option, since parking nearby is “mission impossible”.

Let me first note that I have been in the computer repair business since 2002. Of course, computer repair encompasses a very wide spectrum these days, and my expertise is more in Windows/Mac software, networking and general upgrades. When it comes to board/circuit repair - that's not me. I let the pro's handle it. When it comes to Apple, if it's under warranty (or the Genius Bar folks are feeling kind) I will let them do the repairs, as I'm local in Orange County, CA. Now then, liquid damage to Mac's or out-of-warranty repair I trust only one firm - Rossmann Repair Group. I'm sure there is someone here local but after watching Louis's Youtube videos and experiencing their work first hand, I can confidently recommend them. It's a $25 trip across the country USPS Priority so no big deal. I also want to take this opportunity to thank Steve in particular who stays in communication and follows up promptly when necessary. Great job guys! Many thanks for the honesty, fairness, and quality work.

My laptop was ruined from water leakage in my bag and I was so worried that all of my data would be gone. I went to Apple and they said to buy a completely new laptop, which is costly. RRG repaired my laptop in A DAY with a reasonable price and I was so relieved. Weeks later, by laptop is working perfectly. I highly recommend this company for electronic repairs!

Apple wanted 1650 to repair liquid related damage to my 2019 MacBook Pro. I paid 2200 and wasn't about to do that. Thankfully I found this company on YouTube and loved the owner's passion for right to repair. Their service is amazing. I sent them my laptop and had an estimate within days and the machine was returned to me within the week. A+++ - I can't speak to their service enough

I came here based on the Yelp reviews and I was not disappointed. My 15 inch MacBook Pro laptop had been flooded with water. I realized Rossmann Repair Group is where people go after the Genius Bar. It was located a long walk away but it was worth the journey. Staff examined my laptop and asked me to come back in 30 minutes. They tried various methods to try to reduce the water stain (i.e. using a microscope to determine why there appears to be a remaining water patch, using directed heat energy in an attempt to see if that will improve the situation). Their attempts did not result in any improvement and they let me know it was not worth repairing. I was expecting a $50 to $100 'assessment fee' given they had disassembled the whole screen, were busy with the microscope/heating/etc, and then had to spend time putting it all back together. They did not charge me anything. I left a longtime supporter, knowing that if I ever have an Apple hardware issue: this is the first place I will visit.

Apple wanted 1650 to repair liquid related damage to my 2019 MacBook Pro. I paid 2200 and wasn't about to do that. Thankfully I found this company on YouTube and loved the owner's passion for right to repair. Their service is amazing. I sent them my laptop and had an estimate within days and the machine was returned to me within the week. A+++ - I can't speak to their service enough

What can I say? These guys are the best at what they do. I brought in a 2019 Macbook Pro that suffered from an entire beer bottle spill. At the end of all the repairs, a month later of getting it back, it kept panicking and shutting off with high cpu usage tasks. They then refunded me the repair costs since it was not able to be saved. I ended up also selling it to them for parts and now happy with my Lenovo. My two friends who I also referred are super happy with their services as well. They are also just finished a hard drive recovery and transferred the data to a new hard drive for me. Top notch service and fairness. I HIGHLY RECOMMEND THEM.