MacBook Water Damage Repair - Liquid Spills & More

I never write reviews but I couldn't hold back! I am so happy with my decision to go to The Rossmann Group. I'm a college student and need my laptop for just about everything so when my MacBook wouldn't turn on after a spill on the keyboard, I went into panic mode. Before getting referred by a friend to Rossmann Group, I spoke with Apple and they were helpless on giving any repair information (besides a hefty price that was equivalent to the price of a brand new MacBook). After shipping my laptop in, Rossmann Group took 2 days to get back with an estimate and only 1 day for repair. They are fast, reasonable, and trustworthy. I highly recommend Rossmann Group to anyone who needs device repair and am so happy to have a working laptop again!

Backlight gave out on my macbook air after spilling water on it, the guys at RRG pretty much got my computer in and out within ~2 days, and back to me within the week. Can't stress enough how important it is to NOT give apple more money and instead help out the real pros.

These guys are LEGIT! Don't waste your time with anyone else. I had water damage in a newer iphone and had YEARS of pics which were not backed up. I was given a cost and time estimate reflective of what was on their website. Their service exceeded the high-points of both estimates. It was definitely not a drop-in the bucket cost, but worth the service. I was notified 24 hours later that my data recovery was complete. Unfortunately, my phone was not repairable but that didn't matter much to me anyway. Great service with these guys and glad to find them locally as well. If you're not in NYC- they will coordinate with you.

I had a user who spilled a latte on his 2017 15" MacBook Pro. I called around to local repair shops (Buffalo, NY) to try and get a quote to have cleaning done. One said, "Because were an Apple AASP, Apple doesn't allow us to give quotes for liquid damage repair over the phone, and we have to follow whatever Apple says we need to do, so you'll have to bring it in."Because of this I figured they'd simply want to replace all the parts that came in contact with liquid and the service would cost somewhere around 1500$.I had heard of Louis Rossmanns shop before; I myself am an IT professional and enjoy watching his videos and hearing his commentary on various topics. But I honestly never actually thought I'd send his shop something to fix. Not because I was worried about the quality of repair, or the cost, only because I never thought I'd need to ship a Mac all the way to Austin to get it fixed.But, I did.I called up Rossmann Repair, and immediately was given a very reasonable quote over the phone. After which I began the process and shipped the Mac to Rossmann Repair to be cleaned initially, and if anything else was wrong, they'd replace the keyboard and or perform board repair depending on how much damage actually occurred. In any case it was soooo much less than purchasing a new device or having an AASP work on it.Throughout the process communication was great. The ticket was updated as soon as any new information was available. In about a week I was notified that the repair was complete and all that was needed was the ultrasonic cleaning. Instead of paying 1500$ for a repair I had a mere 100$ cost for cleaning plus the amount it cost me to ship it to them!The Mac is back with its user, has the new nickname "Latte Mac", and is working just as good as before it had a latte dumped all over it.I would highly recommend anyone needing a repair on their Mac to contact Rossmann Repair because I'm sure they'll do a great job and cost so much less than an AASP. Either way, I will definitely be doing business with them again if ever I need a Mac repaired.

What can I say? These guys are the best at what they do. I brought in a 2019 Macbook Pro that suffered from an entire beer bottle spill. At the end of all the repairs, a month later of getting it back, it kept panicking and shutting off with high cpu usage tasks. They then refunded me the repair costs since it was not able to be saved. I ended up also selling it to them for parts and now happy with my Lenovo. My two friends who I also referred are super happy with their services as well. They are also just finished a hard drive recovery and transferred the data to a new hard drive for me. Top notch service and fairness. I HIGHLY RECOMMEND THEM.

This company did amazing work and great turn around on my liquid damaged Macbook Pro. Customer service was awesome including the sarcasm over the phone and on the website. Super professional and fun. Thanks for doing an amazing job. I highly recommend these guys. I shipped MacBook from Florida to New York had it back within a week.

I love this place SO much. I unfortunately spilled about 16oz of water across my keyboard (with protector) on my MacBook Pro 2015, and did everything I could immediately to try and save it- wiped it down, turned it off, turned it upside down and brought it to be cleaned soon as the computer repair store across the street from me was open the next day. The technician there said it was really promising and would call me in about an hour. He held onto my computer for nearly a week and said it was not worth the repair. That he could try to replace the logic board- but that would be $600+ and may need more parts. I called an Apple approved repair shop in a neighboring town and they said they couldn't repair it because the logic board for this model wasn't even available to them and to just buy a refurbished or used one online for $600-$800. I did some research and found Rossmann Repair Group and decided to give them a try after talking with someone over the phone to get an estimate and confirmation that they would accept mail-ins and also not charge if they couldn't fix it which seemed totally worth it compared to the other options I found. I followed the form online, sent it in, and received a timely quote for $250 ($75 less than estimated over the phone!) They did the repairs I authorized and I now have my repaired computer back after 1 week! I could not recommend enough. You can even pay extra for an even speedier repair and shipping if needed. Thank you so much!

I'm in disbelief that I'm writing this from my MacBook which I had written off as totaled after a major coffee spill. Took it to a local place that didn't fix motherboards but gave me the tip for Rossman Group. Felt like a long shot mailing my laptop to NYC, but wow such a professional process at a fair price, and if they can't fix it they don't charge you. But they FIXED it. Like nothing happened fixed it, and then actually mailed it back to me. I'm so impressed and relieved, thank you Rossman Group.

After I accidentally spilled tea on my macbook and it stopped working I got an estimate repair cost of $1,500+ at apple, and guys at Rossmann Repair Group fixed it for only $150. Thank you so much!

I sent a mail-in repair for a macbook air that had some liquid damage and screen faded in and out. I can honestly say that all the Mac technicians here in California said it wasnt a repairable issue were proven wrong by Steve and Rossmann Group! I am glad I found your videos youtube and decided to have you guys handle the repair. Thanks and keep up the great work on both repairs and youtube!

Brough a macbook air with spilled wine on the keyboard damage. It took motherboard replacement. Everything was done as promised, computer works fine since a year ago when repair was made. I recommend this repair shop to all my friends.

Saved my waterdamaged MBP for about 15% of what Apple would have charged me. They're real menches over there.

Phenomenal repair shop! My moms Macbook pro 16 with coffee spills was pretty much done for, we were heart broken so much money down the drain, luckily my brother stumbled upon this shop online. They live in Chicago, mind you they took a hige leap of faith to mail it in. Long srory short they fixed it at a fraction of what it would cost -600 bucks! For coffee spills they usually switch mother boards ect and you get a bill similar to the price of the computer. They are super transparent about the process. In todays age very few places you can blindly trust, and why i would highly recommend Rossmans to any one around the country, they literally saved my mom from a $2800 loss, so happy! Months down the line im trying to swap out my hard drive in my 21.5 imac and finding the right tape is tricky. Ive heard heaps of horror story of screens falling off in the middle of the night... Any hoot i called them up and asked them for the info, they not only ready helped me over the phone, they also went ahead and gave me there supplier for the adhesive im looking for! This goes to show what an amazing store this is! Thanks guys you rock!

I've been following the YouTube tutorials since my family and I were in India on business. My son spilled Geteraid on my keyboard and my computer wouldn't come on after I opened it and cleaned it, laying it upside down for a week. To make the story short I took my computer to the shop while I'm in New York on business and did charged me $45.00 for a rush assessment. With in 1:45 minutes it was fixed 100% like new. MacBook Air 2013. My challenge was trusting my computer that has traveled through Europe, Southeast Asia and Latin America. Thank you Rossmann for such fast and excellent work. I will trust any of my Apple Products on to you and your staff.

$100 to fix my Macbook Air from water damage