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Yelp is becoming the new groupon. Let's take a look at the below review. This is a review of a very reputable and successful company. Some of it I get - dissatisfaction with the aura of a place, the experience with people. Some of it seems to hint that this person would be impossible to […]

I found this Yelp! review below funny, and characteristic of the often unrealistic expectations of some Yelp! users. There are many people out there who are of touch with reality. I believe businesses should always issue receipts without being asked. However, the expectation that a one-guy-in-his-apartment business issue receipts is silly. The reason you go […]

The New York Post defames working class technicians who lack the PR muscle to defend themselves, with fake sting operations and blatant lies in their article. What a rag! http://www.nypost.com/p/news/local/in_of_the_storm_cZbXPXlc5VWo52sI2aDmRN For those who don't feel like going through the TL;DR of my post in that article - jailbreaking and unlocking iPhones is VERY COMMON. Many […]

We've offered a free diagnosis as long as we've been in business. This worked well. People wouldn't feel awry about leaving a machine, which increased our business, and I got to keep a clean conscience from not taking money unless we had actually repaired something. Time went by, we became more well known, and people […]

One of the most important things about running a repair shop of any kind is the input system. How you handle devices that come in can directly effect your stress level later in the process. The longer a device sits in your shop, the more important an accurate intake system is, because the longer a […]

http://www.nypost.com/p/news/local/in_of_the_storm_cZbXPXlc5VWo52sI2aDmRN My thoughts can be found in a comment in the article. They make it sound like the guy willingly works on stolen phones. They don't mention in the article they never told him the phones were stolen, or led on that they were hot in any way. I know Kumar from link-sys. He's a […]

I am continuing on the prior blog on how over-saturation of the market has effected expectations. As stated 2 entries ago, there was once a time where people literally begged for their machines to be worked on. People were incredibly nice for no reason. Today reminds me of how much has changed in the portable […]

We provide iPhone 4S LCD Screen Repair & iPhone 4 LCD Screen Repair for $90 + tax. A few things that set us apart are as follows. We go through painstaking effort to retain your proximity sensor. We use assemblies with the original Sharp & LG LCD. Thicker LCDs require thinner adhesive be used between […]

Please pay attention to the disclaimer below. I do not want people reading this entry, or any other, if they are skimming through to try to get an idea of what I'm trying to say. If you're doing that, you're missing the point. I remember three and a half years ago when you had to […]