There's been a lot of criticism of FIOS in Austin as they have not fulfilled their obligations to wire the entire city. The only way to get a franchise agreement, was to agree to wire just about all of the city. They certainly knew this was impossible, but what many pundits do not understand is […]

We're often asked, as a store called Mac Laptop Repair Specialist, why do we have Lenovo laptops in the window? Why do we have Lenovo computers as shipping stations, cash registers? Why does the owner have a Thinkpad T520 as a personal laptop? I've always been a function over form kind of guy. I want […]

Kris asked me on youtube about baking a motherboard to make it work again. I get this question a lot, so I decided to share with the rest of the class. I was wondering if you could offer me some words of advice. I own a - somewhat old by now - macbook pro 2007. […]

Target demographics.   You're used to hearing this, I'm sure, in many introductions to marketing & advertising. What is the average sex, race, age, etc, of my targer audience? People in the repair community ignore this, because, frankly – it DOES NOT apply to us! People are not choosing to buy Proliant servers instead of […]

There are no fewer holy wars in the repair community than in regards to adhesives. Which is precisely why I am trolling and saying - this is the best. Use it for damn near everything. https://www.rossmanngroup.com/shop/product-category/adhesives/

We get asked about whether we use original screens to fix iPhones on a regular basis. We're compared to cheaper places that say they use original parts all the time. I want to clarify for a moment what "original parts" can be, and why the two words "original part" are not enough to make an […]

I've put a fair amount of brain-time into replying to this thread on macrumors. I feel like it's worth tossing on the site. Several arguments are going on here, from whether it is ethical to have a short warranty timeframe, whether you should expect an older Apple device to fail post repair. The thread is […]

I'm going to start copying and pasting generic shit to every customer who emails me just like ASUS.   RicardoHello Louis Rossmann, thank you for contacting ASUS support. Please give me a few moments to review your information. I will be with you shortly. How may I assist you today? Louis Rossmann I have an […]

You'll often hear us ask you which is broken - the glass, the LCD, or both. For iPad, iPhones, Macbooks.. let me explain how this works. On the iPad and iPhone. The iPad has a glass touchscreen that you touch. This is the part that is exposed, and most often breaks. The iPad has an […]