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I've put a fair amount of brain-time into replying to this thread on macrumors. I feel like it's worth tossing on the site. Several arguments are going on here, from whether it is ethical to have a short warranty timeframe, whether you should expect an older Apple device to fail post repair. The thread is […]

I'm going to start copying and pasting generic shit to every customer who emails me just like ASUS.   RicardoHello Louis Rossmann, thank you for contacting ASUS support. Please give me a few moments to review your information. I will be with you shortly. How may I assist you today? Louis Rossmann I have an […]

You'll often hear us ask you which is broken - the glass, the LCD, or both. For iPad, iPhones, Macbooks.. let me explain how this works. On the iPad and iPhone. The iPad has a glass touchscreen that you touch. This is the part that is exposed, and most often breaks. The iPad has an […]

I feel like buying 500 screens from techrepairparts.com , copying their warranty stamp, and putting their stamp onto every lcd in my defects pile and sending it back to them after a nice chargeback. 100% full on plagiarizing  is bullshit. This happened to us a few years ago... and you see what happens. Compare this company […]

The most often  asked questions as someone walks in here are usually a) "Are you only mac?" b) "Do you just do laptops?" The answer to both is a resounding NO! iMacs may not be portable, but they are made without the average user in mind - just like most Apple products, and we do […]

I have a Nexus 7 tablet. I bought this thing for about $200 after coupon codes, and I got exactly what I expected when I spent $200 to get a Tegra 3, 720p display, & 32 GB of storage; a buggy pile of shit. I used it for months and it worked great, outside the […]

Outside the 1% of the cases where there is some legitimate nonsense involved, we're not replacing a screen again for free if you crack it. Explanation below.     Anyone who has been in this business for long enough has heard the plight of the person whose phone cracked again "out of nowhere".... honestly, if […]

I posted this to eTech Parts' facebook page a while back. Editing it slightly for the blog. People think that insurance is competition for independent repair shops. Some customers will discuss how they can just use insurance, but more often, lately, I speak to mobile phone repair shops that actually feel threatened by insurance. Your […]