Our Blog

Louis Rossmann’s rants, tips, and ideas on the laptop repair industry.
Invest in yourself. It worked for me.

If you want to become successful, put the work in. If it worked for me, it can work for anyone.      

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We've never paid for sex, facebook likes, or reviews.

When checking businesses on Yelp!, look at the ratio of reviews to filtered reviews. If you see 50 reviews and 200 filtered, that's sketchy. If you see 50 reviews and 10 filtered, it's kosher. One of the few things I will brag about in our favor is the genuine nature of our reputation. Knock on […]

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Yelp culture.

On one hand, Yelp brings to light the truth where many websites hide it. I like using Yelp because I am tired of reading reviews from 20 different sites that are all five star when I know that it can't all be true.   On the other hand, you get some downsides with Yelp. My […]

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I can't fault a reader who says I sound very ethical.

Or her daughter. Some people you meet remind me why I love this business.

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Properly close the latch on your Macbook pro.

If your pre-Unibody Macbook Pro won't click closed, fix it using a set of heatsink springs & some ingenuity.        

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A Tree Grows In Brooklyn - right in front of my store!

When having the sign made, I didn't take into consideration that by June leaves would grow on this tree. Check it out. Invisible. 🙁 Can you find us? Make it in and I'll give you a free screen protector, just for your skills. If you ask nicely... we may actually fix your computer. If you […]

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We stock parts. Well, most of the time.

I find it ironic that I am writing this post on a day that some douche who told a tech "fuck you" wanted to "speak to the manager" after a staff member said we were out of iPhone 4S batteries. The tech said that we would get them in tomorrow, which the douche customer replied […]

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For those of you curious, yes, Android repair still sucks.

I've said it before and I'll say it again - Android phone repair sucks. I discussed how Android repair sucks here. The HTC Amaze is the successor to the HTC Sensation, which are nearly identical phones. One of the nearly identical features is how it won't work properly with the digitizer that doesn't say T-Mobile on […]

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Thanks Dad - for not getting me the knockoff screen on my birthday.

A few months ago, this guy comes in for a screen replacement. He left the first Yelp! Tip of our business in April of this year. I tell him the price, and get this look – this terrible look like “WOW, OMG, RIPOFF!!” when we were about $5 less than anyone else in the area […]

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