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On one hand, Yelp brings to light the truth where many websites hide it. I like using Yelp because I am tired of reading reviews from 20 different sites that are all five star when I know that it can't all be true.   On the other hand, you get some downsides with Yelp. My […]

Or her daughter. Some people you meet remind me why I love this business.

If your pre-Unibody Macbook Pro won't click closed, fix it using a set of heatsink springs & some ingenuity.   http://www.youtube.com/watch?v=5-3tQAflD9o&feature=c4-overview&list=UUl2mFZoRqjw_ELax4Yisf6w      

When having the sign made, I didn't take into consideration that by June leaves would grow on this tree. Check it out. Invisible. 🙁 Can you find us? Make it in and I'll give you a free screen protector, just for your skills. If you ask nicely... we may actually fix your computer. If you […]

I find it ironic that I am writing this post on a day that some douche who told a tech "fuck you" wanted to "speak to the manager" after a staff member said we were out of iPhone 4S batteries. The tech said that we would get them in tomorrow, which the douche customer replied […]

I've said it before and I'll say it again - Android phone repair sucks. I discussed how Android repair sucks here. The HTC Amaze is the successor to the HTC Sensation, which are nearly identical phones. One of the nearly identical features is how it won't work properly with the digitizer that doesn't say T-Mobile on […]

A few months ago, this guy comes in for a screen replacement. He left the first Yelp! Tip of our business in April of this year. I tell him the price, and get this look – this terrible look like “WOW, OMG, RIPOFF!!” when we were about $5 less than anyone else in the area […]

About a week and a half ago a customer walks in with a broken laptop. Right after she gets the price of the service, she asks to come in and sit down next to me while I work. Starts talking in a breathy voice. I forget if the charge was $150 or $170. Let' say […]

A kind young woman walked in with a dead laptop. It won't turn on. In the end, it has a problem we're all too familiar with – nothing but a bad keyboard. She tells me Apple told her around $800 – mistake #1. She also makes mention that her parents are going to pay for […]