Our Blog

Louis Rossmann’s rants, tips, and ideas on the laptop repair industry.
Properly close the latch on your Macbook pro.

If your pre-Unibody Macbook Pro won't click closed, fix it using a set of heatsink springs & some ingenuity.   http://www.youtube.com/watch?v=5-3tQAflD9o&feature=c4-overview&list=UUl2mFZoRqjw_ELax4Yisf6w      

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A Tree Grows In Brooklyn - right in front of my store!

When having the sign made, I didn't take into consideration that by June leaves would grow on this tree. Check it out. Invisible. 🙁 Can you find us? Make it in and I'll give you a free screen protector, just for your skills. If you ask nicely... we may actually fix your computer. If you […]

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We stock parts. Well, most of the time.

I find it ironic that I am writing this post on a day that some douche who told a tech "fuck you" wanted to "speak to the manager" after a staff member said we were out of iPhone 4S batteries. The tech said that we would get them in tomorrow, which the douche customer replied […]

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For those of you curious, yes, Android repair still sucks.

I've said it before and I'll say it again - Android phone repair sucks. I discussed how Android repair sucks here. The HTC Amaze is the successor to the HTC Sensation, which are nearly identical phones. One of the nearly identical features is how it won't work properly with the digitizer that doesn't say T-Mobile on […]

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Thanks Dad - for not getting me the knockoff screen on my birthday.

A few months ago, this guy comes in for a screen replacement. He left the first Yelp! Tip of our business in April of this year. I tell him the price, and get this look – this terrible look like “WOW, OMG, RIPOFF!!” when we were about $5 less than anyone else in the area […]

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For you? Of course not for you!!

About a week and a half ago a customer walks in with a broken laptop. Right after she gets the price of the service, she asks to come in and sit down next to me while I work. Starts talking in a breathy voice. I forget if the charge was $150 or $170. Let' say […]

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Why don't consumers trust us? We lie when we can get away with it... yeah, that's probably it.

A kind young woman walked in with a dead laptop. It won't turn on. In the end, it has a problem we're all too familiar with – nothing but a bad keyboard. She tells me Apple told her around $800 – mistake #1. She also makes mention that her parents are going to pay for […]

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Authorize.net is a pain in the ass.

Press 1 to repeat this automated, useless advice Press 2 to return to the main menu Press 3 to switch to a merchant services provider that answers the phone and helps you with your issues in a timely manner. Press 4 to deal with an account login ID page that says you have misspelled your […]

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Unibody Macbook Pro keyboard repair service.

Here we are replacing the keyboard on an A1278 Unibody Macbook Pro. This video has no pausing, speedups, or special effects. You can watch the process we use to repair the liquid damaged laptop in real time, and even follow along on your own computer. We clean the liquid damage off the board, clean the […]

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