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Rossmann Repair Group

About Rossmann Repair Group

Founded by Louis Rossmann in 2008. We fix what others won't: component-level MacBook, iPhone & iPad repair and in-house data recovery with clear pricing and no diagnostic fees.

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Rossmann Repair Group storefront in Austin, Texas
Our old NY storefront.

Who we are

Independent repair & data recovery lab in Austin, TX.

We're an independent lab in Austin, TX for board-level repair and data recovery. If a free manufacturer program covers your issue, we'll tell you. If we're not the best fit, we'll say so.

How we work

We teach openly instead of hiding techniques.

We stock donor parts to avoid delays.

We quote with straightforward pricing, not surprise fees.

Serving Austin locally; mail-in accepted from anywhere in the U.S.

What we do

Core services we handle in-house every day:

How we work

Component-level MacBook diagnosis

Component-level diagnosis

No outsourcing

Logic board repair and data recovery are performed on-site.

Parts inventory

Parts inventory on-site

Inventory matters

Supplier relationships and stocked donor parts mean fewer delays.

Precision microscope work

Precision microscope work

Tools for hard problems

PC-3000, DeepSpar imaging, validated clean-bench work.

Our story

Rossmann Repair Group was founded in 2008 by Louis Rossmann after walking out of a dishonest repair shop.

Starting with $250 in equipment in Midtown Manhattan, Louis performed repairs for live audiences while explaining technical details.

In 2020, we moved to Austin, Texas, doubling down on in-house component-level repairs and data recovery.

2008
Founded in Manhattan: park-bench repairs with $250 in tools
2012
YouTube channel launched: teaching component-level repair
2015
Right-to-Repair advocacy: helped pass legislation
2020
Data recovery lab: PC-3000, DeepSpar, clean-bench work
2022
Moved to Austin, TX: work kept in-house, quality scaled

Our values

We believe a better world exists when more knowledge is available. That's why we educate while we repair.

Honesty & Transparency

Clear pricing, no hidden fees, and honest assessments.

Component-Level Expertise

We fix actual failing components, not just swap boards.

Customer-First Approach

Founded by walking out of a dishonest shop. We prioritize your interests.

No Data = No Charge

If we can't recover your data, you pay nothing except return shipping.

How we treat people

We don't take jobs we can't do right

If we're not the best option, we'll point you to who is.

Free estimates; no diagnostic fees

We tell you what's wrong and what it costs. Mail-in not repairable? Only return shipping.

Respect for your time

Stocked parts, clear communication, and realistic turnarounds.

No lying to pad the bill

A cable swap isn't "data recovery." We explain what we're doing and why.

Pricing philosophy

We charge for the job, not your "willingness to pay." Pricing is consistent and published.

We also share knowledge freely. Teaching others how to repair improves the industry.

We teach what we do

We regularly post board-repair and recovery content. Here's a taste:

Teaching board-level repair techniques

Teaching board-level repair techniques

FAQ

Do you really offer free diagnostics?
Yes. Estimates are free. If mail-in isn't repairable, you only cover return shipping.
What's your warranty?
Most repairs: 1-year. Some specific repairs: 3 months.
Can you recover my data?
Usually, yes; Macs that won't power, liquid damage, HDD/SSD, iPhone, Android, SD/microSD, NAS/RAID and more.
Are you Apple-authorized?
No. Independence lets us do component-level work and recover data others can't.
How long have you been around?
Since 2008. NYC roots, now in Austin.
Do you accept mail-in devices from outside Austin?
Yes. We accept mail-in devices from all 50 states and internationally. Free diagnostic evaluation on all data recovery jobs.
How long does repair or data recovery take?
Simple repairs: 3-5 business days. Complex cases: 1-3 weeks depending on parts and complexity.
What makes Rossmann Repair Group different?
We do all work in-house, stock donor parts, teach openly, and provide straightforward pricing with no hidden fees.

People talk. We don't bribe.

We never offer discounts for reviews. Our 4.9/5.0 average from 800+ reviews comes from doing the job right.

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Free evaluation on all data recovery and repair jobs. No data = no charge.

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