Get a Free Data Recovery Estimate
Free evaluation on all data recovery jobs. No sales scripts, no pressure. Just honest answers from the people who will actually work on your device.
Visit Our Lab
Downtown Austin, Texas
Walk-ins welcome for hard drive recovery, MacBook repair, and other services.
Email Us
We respond within 24 hours
help@rossmanngroup.comNeed a price estimate? Check our transparent pricing guide.
Hours & Location
Walk-ins welcome during business hours. A few minutes from UT Austin campus.
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2410 San Antonio Street, Austin, TX 78705
Get DirectionsBusiness Hours
- Monday - Friday
- 10:00 AM - 6:00 PM
- Saturday
- Closed
- Sunday
- Closed
What to Expect
- Free evaluation on all devices
- No data, no charge guarantee
- Talk directly with technicians
- All work done in-house
Find Us Online
Watch real recoveries, read reviews, and see what other customers say.
Work We Do Not Take, and Where to Send It
This is a data recovery lab. The bench here runs drive imaging, head stack and platter work under a clean bench, firmware and service area repair, NAND and controller work on SSDs, and board-level microsoldering on MacBook logic boards and iPhone boards. That is the whole scope.
We do not do general PC service. Virus and malware cleanup, Windows reinstalls and upgrades, tune-ups, printer and home network setup, new desktop builds, monitor repair, and on-site or in-home support are all outside what this bench is set up for. Taking that work would mean doing it worse than a shop that does it every day, so we do not take it.
If that is what you need in Austin, go to CompuPLUS on North Lamar. They handle Windows and Apple service, screen replacement, liquid damage, network installation, and general electronics repair, and they publicly list us as the lab they work with on the Austin repair side. We send general repair customers to them, and we keep the recovery and board-level work here.
CompuPLUS
5555 N Lamar Blvd, Ste C-122, Austin, TX 78751
(512) 240-2606
compuplus.shop
Call them for hours before you drive over. If they open your machine and find a failed drive with data on it that matters, that part comes back to us.
Contact Questions
Common questions about reaching us, visiting our lab, and mail-in service.
What's the best way to contact Rossmann Repair Group?
Can I walk in without an appointment?
How does mail-in service work?
How quickly will I get a quote?
What should I bring for a walk-in visit?
Where do I ship my device for mail-in service?
Do you do general PC repair, virus removal, or Windows setup?
Why don't you advertise a headline success rate?
Related services
Need Recovery for a Specific Device?
HDD recovery from $100
SSD and flash storage recovery
Nationwide mail-in service from all 50 states
Board-level iPhone data recovery
Component-level MacBook repair
Multi-drive array recovery
Not in Austin?
We accept mail-in devices from anywhere in the U.S. Free evaluation, same quality service.