“My story isn't much different than anyone else on here leaving a Rossmann review, but I feel compelled to write all this anyway. After importing 14GB of RAW photos from my brand new camera to my 13" MBP (A2338), I started to excitedly sift through my gorgeous sunset photos in Lightroom. After 5 minutes of editing, my MacBook died. Wouldn't turn on, wouldn't charge, wouldn't make any sound. It's always been well taken care of and I was dumbfounded as to why this happened. Absolutely clueless as to what to do next, I took it to the "Genius Bar".”
MacBook Data Recovery
Dead MacBook? Liquid spill? 'Not turning on'? We recover data from soldered-SSD MacBooks by performing safe, in-house board-level work. Free estimate, and no data = no charge.


What MacBook Data Recovery Customers Say
“I used their mail-in service and followed their simple instructions on how to send it it. First fill out a form, then you get a ticket number and write it down and put it in the box you ship the device in. Few days later from delivery I got an email indicating diagnosis was beginning.”
“I just got my Macbook Pro back from RRG. I have to say I was overjoyed and honestly getting my Macbook Pro back was the one time I felt pure joy in a while. I caught Louis on the phone a couple of the times that I called and he is super nice, incredibly nice to customers. I called in to tell him I wanted rush service and he noted that I approved $45 rush service.”
“True story: I found the shop through Louis's youtube. Love his content. So I didn't even think twice about trusting the repair I needed for my macbook 13" 2017. One of my usb-c ports died, and my battery was bad. Here's where things get interesting. I got an update saying my facetime camera failed during QA testing after the repair.”
Overview
Many modern MacBooks use soldered SSDs tied to security silicon (T2/Apple Silicon). If your MacBook won't power on, you can't just unplug your drive. Our team performs board-level work in-house to safely access your data.
Local to Austin? Walk in for a free evaluation. Not nearby? Mail your MacBook to us from anywhere in the U.S.

Common Symptoms
If you're seeing any of the following, data recovery is likely possible even when Apple or others said it isn't:
- • MacBook does not turn on (no power / no image).
- • Liquid spill aftermath: random shutdowns, won't boot, or no response.
- • "Not charging" or won't run on battery; suddenly dead after adapter unplug.
- • T2/M1/M2 model: storage is soldered and can't be removed.
- • Data needed from a machine Apple wants to board-swap or replace.
Apple T2 Chip Data Recovery
The T2 chip, present in late 2017 through 2020 Intel Macs (starting with the iMac Pro), serves as both a security controller and encryption engine. Every write to the internal SSD passes through AES-256 encryption managed by the T2's Secure Enclave. The encryption key exists only inside the specific T2 chip on that specific board.
The practical consequence: removing the NAND and reading it elsewhere is not viable. Chip-off produces only ciphertext with no accessible key. Recovery requires repairing the logic board so the T2 can power on and decrypt in place. On pre-T2 Touch Bar models (2016-2017), the Lifeboat connector provided a direct path to the SSD. However, T2-era models (2018-2020) do not have this port; recovery strictly requires repairing the board to a bootable state where the T2 chip can initialize and decrypt the drive. Note: 2016-2017 Touch Bar MacBook Pro models (A1706, A1707) use the T1 chip, not T2. T1 manages Touch Bar and Touch ID but does not control SSD encryption. The recovery approach for these models differs from T2 and Apple Silicon Macs.
Typical repair path: locate the failed component using thermal imaging, replace the shorted PMIC or capacitor under a microscope, restore enough board function for the T2 to initialize, then offload data over Thunderbolt. We do not accept payment on cases where this path is not viable.
M1/M2/M3/M4 Mac Data Recovery: Soldered NAND
Apple Silicon Macs (M1 onward) integrate the NAND directly onto the logic board, and the encryption keys are bound to the Secure Enclave inside the M-series SoC. There is no separate security chip; the controller, Secure Enclave, and encryption logic share the same package as the CPU.
On these machines, data recovery is board repair. Restoring the power rails, replacing a failed PMIC, or correcting a shorted component gives the Secure Enclave enough power to initialize and decrypt the volume. Once the board is functional, data is extracted over Thunderbolt using the Share Disk utility in macOS Recovery. Chip-off is not a viable alternative; the raw NAND holds only AES-256 ciphertext, and the key is inaccessible without the original Secure Enclave running on the original board.
See our logic board repair page for documentation of the component-level repair process.
DFU Mode: Firmware Revive vs. Restore
A T2 or Apple Silicon Mac that appears completely dead may have corrupted firmware rather than a hardware short. The Boot ROM on these machines operates independently of macOS, so a Mac with corrupted BridgeOS or iBoot firmware can be placed into Device Firmware Update (DFU) mode using a second Mac running Apple Configurator 2 over USB-C.
Apple Configurator 2 offers two DFU operations, and the distinction is critical:
- Revive: Reinstalls the firmware and local Recovery OS without modifying the APFS Data volume. The Secure Enclave retains its encryption keys. Your files are preserved.
- Restore: Erases the NAND, reinstalls firmware, and destroys all encryption keys. This is permanent, irreversible data loss.
We use DFU Revive as a non-destructive first diagnostic step on every T2 and Apple Silicon case. If the Mac responds to Revive and the firmware stabilizes, we can extract data without any board-level soldering. If Revive fails or the Mac draws no current at all, the problem is electrical; the board needs component-level repair to restore power to the SoC before the Secure Enclave can initialize.
Component-Level Fault Isolation
When DFU Revive fails and the MacBook draws zero or abnormal current, the fault is in the power delivery circuitry. A short circuit on the logic board is preventing the Power Management IC (PMIC) from sequencing the voltage rails that feed the SoC.
Our technicians inject a known voltage directly into the shorted power rail on the extracted logic board using a bench power supply and monitor the current draw. If the rail pulls excessive current, a component is shorted. We then use a FLIR thermal imaging camera to locate the heat signature of the shorted component on the board. Common failure points on M-series boards include ceramic capacitors on the primary SoC power rails and CPU core voltage lines. On T2 Intel boards, PP3V3_G3H and PPBUS_G3H shorts are frequent after liquid damage.
Working under high-magnification microscopes at our 0.02µm ULPA-filtered clean bench, we remove the shorted capacitor or replace the failed PMIC. Once the voltage rails are restored, the SoC powers on, the Secure Enclave initializes, and we image the decrypted volume over Thunderbolt. The failed component is typically a surface-mount capacitor smaller than a grain of sand.
Don't Let Apple Replace Your Board
Apple's standard repair for a dead logic board is full board replacement. This destroys your data permanently: the replacement board contains a new Secure Enclave with new encryption keys. The old NAND, still on the old board, holds your data but becomes unreadable because the decryption keys are gone. There is no recovery path after a board swap.
We repair the existing board. Fixing the power management circuit, replacing a shorted component, or correcting a failed charging path restores function without discarding the board that holds your encryption keys. If Apple has your Mac and you have not yet authorized a board replacement, contact us before proceeding.
Our Process
- Free Evaluation: We examine the MacBook to confirm the failure and safest path. You approve a flat-rate before work proceeds.
- Board-Level Access: We repair the logic board as needed. For T2/Apple Silicon, this is essential to access soldered storage.
- Secure Imaging: Once readable, we image and extract your files to a target drive, verifying integrity.
- Delivery: We return your data on your drive (or one purchased here) and discuss next steps if you want the Mac fully repaired.
Pricing Snapshot
Flat-rate data recovery for soldered-SSD MacBook models. No data = no charge.
| Model Era | Price | Models |
|---|---|---|
| 2016-2020 (select) | $325 | A1706, A1707, A1932, A2179, A1989 |
| 2018-2021 + M1 (select) | $425 | A1990, A2141, A2338, A2337, A2289, A2251, A2159 |
| 2021-2024 Pro/Air (M1 Pro/M2+) | $600 | A2442, A2485, A2779, A2780, A2918, A2991, A2992 |
These prices cover board-level work required to access and extract your data. If recovery is simpler than expected, we charge less. No surprise fees.
Why Choose Rossmann?
We built our reputation by fixing what others won't. Your data stays in our Austin lab.
In-house board-level work
We don't outsource. We repair the logic board to access your soldered SSD safely and quickly.
No data, no charge
If we can't recover anything, you owe $0 for the recovery attempt. Simple and fair.
Transparent, flat-rate pricing
Know the cost up front. If the job is easier than expected, we bill less - never more.
T2 / Apple Silicon specialists
We understand the security and architecture of modern Macs and work within it to retrieve your data.
Nationwide mail-in
Not in Austin? Ship your MacBook to us. We'll evaluate free and contact you before paid work.
Real engineering, zero paid marketing
We invest in tools & people, not marketing buzzwords. We'll show you what we actually do.
Data Recovery Standards & Verification
Our Austin lab operates on a transparency-first model. We use industry-standard recovery tools, including PC-3000 and DeepSpar, combined with strict environmental controls to make sure your hard drive is handled safely and properly. This approach allows us to serve clients nationwide with consistent technical standards.
Open-drive work is performed in a ULPA-filtered laminar-flow bench, validated to 0.02 µm particle count, verified using TSI P-Trak instrumentation.
Transparent History
Serving clients nationwide via mail-in service since 2008. Our lead engineer holds PC-3000 and HEX Akademia certifications for hard drive firmware repair and mechanical recovery.
Media Coverage
Our repair work has been covered by The Wall Street Journal and Business Insider, with CBC News reporting on our pricing transparency. Louis Rossmann has testified in Right to Repair hearings in multiple states and founded the Repair Preservation Group.
Aligned Incentives
Our "No Data, No Charge" policy means we assume the risk of the recovery attempt, not the client.
Technical Oversight
Louis Rossmann
Louis Rossmann's well trained staff review our lab protocols to ensure technical accuracy and honest service. Since 2008, his focus has been on clear technical communication and accurate diagnostics rather than sales-driven explanations.
We believe in proving standards rather than just stating them. We use TSI P-Trak instrumentation to verify that clean-air benchmarks are met before any drive is opened.
See our clean bench validation data and particle test videoFrequently Asked Questions
Can you recover data from a MacBook that won't turn on?
Does the T2 or Apple Silicon (M1/M2) chip prevent recovery?
How long does MacBook data recovery take?
Will my MacBook be fully repaired after recovery?
What do you need from me to start?
Is my data private?
How much does it cost if recovery fails?
How do I send my Mac if I'm not in Austin?
Can data be recovered from a dead MacBook with an M1 or M2 chip?
Why can't a shop just desolder the storage chips from my MacBook?
Can Disk Drill, EaseUS, or other software recover data from a dead MacBook?
What is the difference between a DFU Revive and a DFU Restore?
Recovery by MacBook Generation
The recovery approach depends on your MacBook model year. Newer Macs with T2 or Apple Silicon encryption require board-level repair; older models have removable or accessible SSDs.
| Generation | Models | SSD Type | Recovery Path |
|---|---|---|---|
| 2015 and earlier | MacBook Pro Retina, MacBook Air | Removable proprietary NVMe module | Remove SSD, read with adapter on PC-3000. No board repair needed. |
| 2016-2017 (no Touch Bar) | A1708 MacBook Pro 13" | Removable SSD + Lifeboat connector (J9600) | SSD removable. Lifeboat connector provides direct access if board boots partially. No encryption binding. |
| 2016-2017 (Touch Bar) | A1706, A1707 MacBook Pro | Soldered NAND, T1 chip (Touch Bar only, no SSD encryption) | Soldered NAND but not encrypted by T1. ISP or board repair to access storage controller. |
| 2018-2020 (Intel + T2) | A1990, A1989, A2141, A2159, A1932, A2179, A2289, A2251 | Soldered NAND, T2 Secure Enclave encryption | Board repair mandatory. T2 encrypts all SSD data. No Lifeboat connector. No chip-off path. |
| 2020+ (Apple Silicon) | M1/M2/M3/M4 MacBook Air, MacBook Pro, Mac Mini, iMac, Mac Studio | Soldered NAND, SoC Secure Enclave encryption | Board repair mandatory. Encryption keys fused to SoC. Chip-off produces only ciphertext. |
The Lifeboat connector (J9600) exists on the 2016-2017 MacBook Pro models (A1706, A1707, A1708). It does not exist on any T2 or Apple Silicon Mac. If a shop claims they can use a "Lifeboat" on your 2018+ MacBook, they are misinformed.
Filmed MacBook Recoveries
Watch our technicians diagnose and recover data from MacBooks in our Austin lab.
Soldered SSD diagnostics: fault isolation on a MacBook with no storage detected.
Board repair as data recovery: getting data off a dead MacBook by fixing the logic board.
Secure Mail-In from Anywhere in the US
1 Business Day
FedEx Priority Overnight delivers to Austin by 10:30 AM the next business day from most US addresses.
- New York City 1 Business Day
- Los Angeles 1 Business Day
- Chicago 1 Business Day
- Seattle 1 Business Day
- Denver 1 Business Day
Fully Insured
Use FedEx Declared Value to cover hardware costs. We return your original drive and recovered data on new media.
Packaging Standards
- ✓Use the box-in-box method: float a small box inside a larger box with 2 inches of bubble wrap.
- ✓Wrap the bare drive in an anti-static bag to prevent electrical damage.
- ✗Do not use packing peanuts. They compress during transit and allow heavy drives to strike the edge of the box.
Related MacBook Services
Component-level logic board repair preserving your data and encryption keys.
Ultrasonic cleaning and board-level repair for liquid-damaged MacBooks.
2018-2020 Intel Macs with T2 hardware encryption.
M1/M2/M3/M4 Apple Silicon Macs with soldered NAND.
Why Apple board replacement destroys your data.
All Mac desktops: iMac, Mac Pro, Mac Mini, Mac Studio. Fusion Drive, APFS, FileVault.
Full SSD recovery service for all brands and form factors.
Ready to get your data back?
Free estimate. No data = no charge. Austin walk-in or mail-in from anywhere in the U.S.