Data Recovery in Austin, TX
In-House Forensic Data Extraction.
Physical Lab | No Middlemen | No Data, No Charge
Rossmann Repair Group operates a physical data recovery lab at 2410 San Antonio St. We extract files from clicking hard drives, dead solid-state drives, boot-looping iPhones, and degraded RAID arrays. All mechanical head swaps and logic board repairs occur locally in our Austin facility. Stop powering a failing drive. Running damaged read heads scores the data platters and destroys files permanently.
Rossmann Repair Group Inc.
2410 San Antonio Street
Austin, TX 78705
West Campus, near UT Austin
Phone: (347) 552-2258
Hours: Monday - Friday 11:00 AM - 7:00 PM
Walk-ins accepted. Free evaluation on all jobs.
Genuine Data Recovery Lab vs. Drop-Off Point
Several companies appearing in Austin search results for data recovery operate from shared office spaces. These locations function as unstaffed drop-off points. You hand your drive to a receptionist. The business packages your device and ships it to a facility in another state. You pay a local price markup for your drive to travel across the country.
Rossmann Repair Group operates a physical storefront at 2410 San Antonio St. All diagnostic, imaging, and mechanical work happens in this building. We do not ship your drive to a secondary location. You speak directly to the technician handling your storage device.
Our facility houses PC-3000 Portable III systems from ACE Lab, DeepSpar Disk Imagers, a laminar-flow clean bench validated to 0.02 microns with a particle counter, donor drive inventory, and micro-soldering stations. We execute the entire recovery process in Austin.
Google's own Business Profile guidelines prohibit this practice. The policy requires that any listed location be staffed by the business's own employees during stated hours; a virtual office address is not eligible for a listing. A receptionist at a shared office suite or a clerk at an unrelated computer shop does not qualify.
Questions to Ask Any Provider
- 1.
Can I watch my drive being diagnosed?
A genuine lab evaluates the hardware locally. A drop-off point cannot.
- 2.
What equipment is physically in your Austin location?
If they cannot name imaging hardware or clean bench specifications, they do not possess them.
- 3.
Will my drive leave your building at any point?
A physical lab performs all mechanical and logical extractions under one roof.
- 4.
Can I speak directly with the technician, not a call center?
You discuss your specific hardware fault directly with the engineer executing the repair.
- 5.
Check the address on Google Street View before you visit.
If the building shows a UPS Store, a shared office lobby, or a shop with a different name on the sign, the listing does not match the location.
Two highly rated Austin listings had no lab at their listed address!
A Google Local Guide visited two data recovery companies listed on Google Maps in Austin. At the first address on N Lamar Blvd, they found a computer repair shop called MAV Computers. No PC-3000, no clean bench, and no data recovery technicians! They called the listed company directly and were told drives are shipped to a lab in another city.
At the second address, listed at the University of Texas at Austin, they found the Campus Computer Store. Same outcome: no data recovery equipment on the premises. The reviewer left a one-star review warning other customers that drives brought to this location are shipped elsewhere.
Two addresses on Google Maps and neither business location had a single piece of recovery hardware inside! Click either screenshot below to read the original reviews on Google.
At 2410 San Antonio St, your drive stays in the building. The technician who evaluates it is the same person who images it, swaps the heads if needed, and hands your data back. We own the PC-3000, the clean bench, and the donor inventory. Nothing leaves & nothing ships. You can walk in during business hours & watch.
What This Costs You
Transit Damage
A hard drive with degraded read heads is fragile. Vibration during shipping can score the platters or shift heads out of alignment. A drive that arrived at the drop-off in recoverable condition may not survive a cross-country trip in a FedEx truck.
Diagnostic Delay
A local lab begins evaluation when you walk in. A drop-off counter adds packaging, shipping, intake processing, and queue time at the remote lab. Your recovery starts days later.
Retrieval Friction
If you decline the quoted price, your drive is in another state. You wait for return shipping. Some companies charge evaluation or return shipping fees even when you decline service.
No Technician Access
You speak with a call center representative, not the engineer performing the recovery. At a physical lab, the person discussing your SMART data and failure symptoms is the same person who opens the enclosure.
Google's local search algorithm ranks businesses by proximity. A company with one lab in another state cannot appear in Austin's local pack. Leasing a virtual address or partnering with an unrelated local store creates a Business Profile that surfaces in Austin searches, and the company captures leads from people who believe they are visiting a local lab. The full pattern with external industry citations repeats across the data recovery industry.
Local Data Recovery Services
Hard Drive Recovery
Clean bench head swaps and firmware repair for clicking, beeping, and undetected hard disk drives. Pricing ranges from $300 to $2,000.
Hard Drive DetailsSSD Data Recovery
Controller bypass and NAND extraction for dead NVMe, M.2, and SATA solid-state drives. Pricing ranges from $300 to $2,000.
SSD DetailsiPhone Recovery
Board-level micro-soldering for dead, water-damaged, and boot-looping iPhones. We repair the logic board to extract files. Pricing ranges from $300 to $1,200.
iPhone DetailsMacBook Recovery
Extraction for T2, M1, M2, and M3 MacBooks with soldered storage. We revive the logic board to copy target files. Pricing ranges from $250 to $625.
MacBook DetailsRAID Recovery
Member-by-member imaging and offline reconstruction for degraded RAID 0, 1, 5, 6, and 10 arrays. Pricing ranges from $500 to $3,000.
RAID DetailsNAS Recovery
Multi-drive array recovery for Synology, QNAP, TrueNAS, and Unraid enclosures. We address file system corruption. Pricing ranges from $500 to $3,000.
NAS DetailsSD Card & Flash
NAND direct reads for monolithic flash media and broken USB connectors. Pricing ranges from $300 to $1,500.
Flash Media DetailsLogic Board Repair
Component-level motherboard repair for dead or liquid-damaged MacBooks. Pricing ranges from $250 to $625.
Logic Board DetailsDriving Directions to the Lab
Our building is on San Antonio Street between 24th St and 25th St in the West Campus neighborhood, directly adjacent to UT Austin. Street parking is available on San Antonio Street in front of the lab.
From I-35
Take the MLK Jr Blvd exit. Travel west on MLK Jr Blvd for 1.5 miles. Turn right onto San Antonio Street. The lab is located on the left.
From MoPac Expressway
Take the Enfield Road exit. Travel east on Enfield Road; it becomes 15th Street. Turn left onto San Antonio Street. Proceed north for two blocks. The lab is located on the left.
Central Texas Service Area
We service walk-ins from Austin, Round Rock, Cedar Park, Georgetown, Pflugerville, San Marcos, Lakeway, Bee Cave, Leander, Dripping Springs, Kyle, Buda, Manor, and Bastrop.
Outside the Austin metro, you can send your storage device to this location via our national mail-in program. We return your data via insured FedEx shipping. Read about our company history and our founder Louis Rossmann.
Austin Data Recovery FAQ
Where is Rossmann Repair Group located in Austin?
Our physical data recovery lab is located at 2410 San Antonio Street, Austin, TX 78705 in the West Campus neighborhood near UT Austin.
Do I need an appointment for data recovery in Austin?
No. We accept walk-ins Monday through Friday from 11:00 AM to 7:00 PM.
How long does data recovery take?
Standard evaluation and recovery takes 10 to 15 business days. This timeframe depends on part availability and drive condition.
What does data recovery cost in Austin?
Hard drive and SSD data recovery flat rates range from $300 to $2,000 depending on the failure type. We operate on a strict No Data, No Charge policy.
Do you recover data from iPhones and Macs, not just hard drives?
Yes. We perform board-level micro-soldering to extract data directly from liquid-damaged or dead iPhones and MacBooks with soldered storage.
What if my drive was already opened by another shop?
We process previously opened drives. An open-drive fee applies to cover the additional time required to remediate contamination or improper modifications made by the previous technician.
Can I drop off my drive in person?
Yes. You hand your drive directly to the technician at our Austin storefront. We do not use unstaffed drop-off boxes. Read our reviews to see customer experiences at our physical location.
Stop Powering Your Drive.
Failing read heads score the platters every second they spin. Walk in or call for a free evaluation.