Editorial Policy
Editorial Standards and Corrections Policy
Rossmann Repair Group is a data recovery company that publishes about other data recovery companies. Every company we cover is a commercial competitor. We take no commission or referral fee from anyone we recommend, we cite archived copies of source material so you can check the wording yourself, and we will correct any statement shown to be wrong. Write to help@rossmanngroup.com and name the sentence.
This page exists because of an obvious problem. We sell data recovery, and we publish pages assessing other companies that sell data recovery. That is a conflict of interest. It does not make the reporting wrong, but it does mean you should not take our word for anything, and it puts the burden on us to show our work. What follows is how we source claims, what we refuse to print, and how to make us fix something.
What Is Our Conflict of Interest?
Rossmann Repair Group performs data recovery at a single lab in Austin, Texas. When we write that a company charges several thousand dollars for work an independent lab does for a few hundred, we are a business with something to gain from you believing it.
We are not going to pretend otherwise, and we are not going to bury it in a footer. It is stated on the pages themselves, next to the claims it applies to.
The practical answer to a conflict of interest is not a disclaimer. It is evidence a reader can check without us. So the competitor pages carry archive links and screenshots of the original material rather than a summary in our own words. If you think we have shaded something, the source is one click away and you can read it yourself.
What we take from recommendations
Nothing.
No commission, referral fee, affiliate link, or payment for placement. Recommending a competitor costs us the job and earns us nothing.
What we take for coverage
Nothing.
No company can pay to appear on this site, to be removed from it, or to change how it is described.
Reviews of our own work
Not solicited or incentivized.
We do not offer discounts, refunds, or expedited service in exchange for a review, and we never condition returning a customer's data on one.
Where a relationship exists, we say so on the page it affects rather than here. On the competitors we recommend page, for example, we disclose that Jessa Jones of iPad Rehab is a long-time collaborator and that we host iPad Rehab's website on a subdomain of this domain. Both are real ties, and they belong next to her entry rather than in a policy document most readers will never open.
How Do We Source Claims About Other Companies?
The rule is that a reader should be able to verify a claim without trusting us. Four things follow from it.
Quote the source as displayed, and date it
A competitor's claim is reproduced in its own words, with the date it was captured. We do not paraphrase a company into sounding worse than it wrote. Where the wording matters, the screenshot is on the page so you can read it in context rather than through our summary.
Cite an archived copy, not just the live page
Live pages change. A company can edit or delete the page a claim rests on, and then the claim looks invented even though it was accurate when written. Citing an Internet Archive capture fixes what the source said on a given date. The same applies to forum and social posts, which the author can delete at any time.
Attribute individual accounts to the account
When a claim comes from one person's post, we say so and name the platform rather than presenting it as established fact. One practitioner reporting one bad drive is evidence of that report, not proof of a pattern, and the page should read that way.
Publish the part that cuts against us
If a source contains a denial, a retraction, or a qualifier that weakens our point, it goes on the page with the rest. Quoting the incriminating half of a comment and dropping the exculpatory half is the technique this site criticizes other companies for, and doing it ourselves would end the argument in their favor.
These are the standards the competitor pages are held to, and older pages are still being brought up to them. Where a page falls short we would rather fix it than claim a consistency the site has not earned yet. If you find one that does not meet the standard above, that is worth an email.
What Happens When a Source Stops Being Available?
Sometimes the record moves after publication. When it does, we say what happened rather than quietly dropping the claim or leaving a dead link.
A worked example. Our reporting on WeRecoverData was originally documented with Internet Archive snapshots of that company's own website, and those snapshots were publicly viewable when the page went up. They no longer display. WeRecoverData's robots.txt carries rules excluding the Internet Archive crawlers, and the Wayback Machine applies that exclusion retroactively to captures that were already public. We do not know when those rules were added.
We could have deleted the claims and moved on. Instead the page explains the mechanism, says plainly what we can and cannot still show a reader, and keeps the material that is still verifiable. A reader deserves to know the difference between a claim we withdrew and a claim whose source became harder to reach.
The same principle governs legal pressure. When WeRecoverData's counsel sent a demand letter, we published every letter in the exchange, both sides, on a page with a public revision history, and asked them to identify any specific statement they contend is false. That offer is the corrections policy below, applied under pressure.
How Do I Get Something Corrected?
Email help@rossmanngroup.com and name the specific statement you say is wrong. Point at a sentence, not a page. If it is wrong we will correct or remove it and the page will show that it changed. You do not need a lawyer, and this applies to companies we have criticized.
A correction request works best when it identifies the sentence and says what is inaccurate about it. A demand to remove an entire page does not tell us what to fix, and we will write back asking which statement is at issue.
What we do with it:
- We check the claim against the original source, not against what we published. If the source no longer says what we cited, we say that too.
- If it is wrong, we correct or remove it. A correction that changes the meaning of a claim is noted on the page rather than made silently.
- If we think it is right, we say why and point at the evidence. Disagreement is a legitimate outcome, and it is a better one than pretending to agree.
- A company's response, denial, or its own account of events can go on the page next to the claim. Several already do.
Correcting a factual error is not conditional on who is asking or how they ask. A company we have criticized gets the same correction a customer would get.
What Will We Not Publish?
Some categories are barred regardless of how well they would perform. These are rules about our own pages, and they apply to the marketing copy as much as the reporting.
Success-rate percentages
No recovery-rate or success-rate figure appears on this site, for us or for anyone we recommend, including when a lab we like publishes one. The number depends entirely on which cases a lab accepts, so it measures intake policy rather than skill, and it is not auditable by a customer.
Invented customers, cases, and bench statistics
No composite customers, no illustrative recovery stories written to sound real, no internal statistics we cannot show. A hypothetical case study on a page like this is indistinguishable from a lie to the reader, because the reader cannot tell which it is.
Certifications and authorizations we do not hold
We do not claim SOC 2, ISO 27001, HIPAA, FIPS, or manufacturer authorization, because we do not have them. Equipment is named specifically so it can be checked. If the site says a machine is on the bench, it is on the bench.
Unsourced claims about a competitor
A statement about another company either traces to a source a reader can open or it does not run. This is the rule most likely to remove material we would otherwise like to publish, and it is the one worth keeping.
The word scam, and claims about intent
We describe conduct and cite the record. We do not assert what a company meant to do, because we cannot know it and do not need it. Stating that a company quoted several thousand dollars for work that turned out to be a firmware fix is checkable. Calling it fraud is a conclusion the reader is entitled to reach without our help.
Dates that move without the page moving
A published or updated date changes only when the content actually changed. Refreshing a timestamp to look current, with no substantive edit underneath it, is a trick played on search engines at the reader's expense.
How Do We Decide Which Companies to Recommend?
We publish a list of competitors we would rather you use than overpay elsewhere. A lab gets on it by meeting four things:
- The recovery work happens on that company's own bench rather than being forwarded to a third party the customer never hears about.
- Pricing is published, or the pricing model is stated plainly before you ship a drive.
- There is no fee to look at the drive and tell you what is wrong with it.
- The technical claims hold up against the equipment and procedures the lab actually runs.
Peer standing counts as well. Membership of a vetted professional group is evidence that people who do this work respect the lab, which is worth more than a review count. It is not a certification and we do not treat it as one.
The list is short, and it is not a survey of the industry. It reflects labs whose work we have reason to know about, which skews toward people active in the same professional circles we are. A good lab can be missing from it because we have never had cause to see their work. Where a recommended lab has a limitation, a narrow non-refundable fee, or a change of ownership, that goes on the page next to the recommendation.
Frequently Asked Questions
How do I get something on this site corrected?
Email help@rossmanngroup.com and identify the specific statement you say is wrong. Point at a sentence rather than a page. If the statement is wrong we will correct or remove it, and the page will say that it was changed. This applies to companies we have criticized as much as to anyone else, and it does not require a lawyer.
Is Rossmann Repair Group a competitor of the companies it writes about?
Yes. Rossmann Repair Group performs data recovery, so every company covered on this site, praised or criticized, is a commercial competitor. That is a reason to check our sources rather than trust our conclusions, which is why claims about other companies are linked to archived copies of the original material.
Does Rossmann Group get paid for the companies it recommends?
No. We take no commission, referral fee, affiliate payment, or placement fee from any company we recommend, and no company pays to appear on this site. We also do not pay for placement anywhere else, and we do not solicit or incentivize customer reviews.
What does Rossmann Group refuse to publish?
Success-rate percentages, invented customer stories or case studies, compliance certifications we do not hold, claims about a competitor with no traceable source, and the word scam applied to a named company. Where a competitor's conduct is documented we describe the conduct and cite the record, and we let the reader draw the conclusion.
Why link to archived copies instead of the live page?
Because live pages change. A company can edit or delete the page a claim rests on, and then the claim looks unsupported even when it was accurate when written. Citing an Internet Archive capture fixes what the source said on a specific date, and it lets a reader check the wording rather than trusting our paraphrase.
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Who is accountable for this material
Found Something Wrong?
Name the sentence and email us. If a statement on this site is inaccurate we will correct or remove it, and the page will show that it changed. That applies to customers, readers, and companies we have written about.