Emergency Data Recovery
When Every Hour Counts
Critical deadline? Business operations halted? Irreplaceable data at risk? We offer priority processing for emergency cases. Your drive goes to the front of the queue.
Contact us immediately. We'll assess urgency and provide the fastest possible turnaround.
Common Emergency Scenarios We Handle
Business Operations Down
Server failed, accounting system inaccessible, customer database gone. Your business can't operate without this data.
Legal/Compliance Deadline
Discovery deadline, audit requirement, regulatory compliance. Missing it means fines or worse.
Financial Processing
Payroll due, tax filing deadline, accounts receivable data. People and obligations depending on this data.
Medical/Research Data
Patient records, clinical trial data, research that took years to collect. Can't be recreated.
Project Deadline
Client deliverable, thesis defense, product launch. Months of work at risk.
Irreplaceable Personal Files
Wedding photos needed before the event, memorial video, family history records.
How Emergency Service Works
Contact Immediately
Call or submit a request describing your situation. We'll assess urgency and confirm emergency eligibility.
Expedited Shipping
Overnight your drive to us. We'll provide the fastest shipping instructions. Consider same-day courier if local.
Priority Queue
Your drive goes to the front. We begin diagnosis immediately upon receipt, often same-day.
Rush Recovery
Technicians work extended hours on emergency cases. You get updates as progress is made.
Standard vs. Emergency Timeline
| Phase | Standard Service | Emergency Service |
|---|---|---|
| Shipping | 2-3 days (standard) | Overnight / same-day courier |
| Queue wait | 1-3 days | Immediate (front of queue) |
| Evaluation | Same day | Immediate upon receipt |
| Logical recovery | 1-3 days | Same-day to next-day |
| Mechanical recovery | 1-2 weeks | 2-5 days |
| Return shipping | 2-3 days | Overnight available |
* Timelines are estimates. Mechanical recovery depends on damage severity and parts availability.
What You Should Know
Speed depends on the failure
Some failures can't be rushed. Head replacement requires sourcing exact-match donor drives. Severe platter damage requires careful, slow imaging. We'll give you realistic timelines — we won't promise what we can't deliver.
No data = no charge still applies
Even with emergency service, if we can't recover your data, you don't pay for recovery. You may still pay for expedited shipping you arranged, but that's your choice.
Don't panic-damage the drive
In panic mode, people make mistakes: running recovery software on clicking drives, opening drives themselves, going to unqualified "quick fix" shops. These reduce our chances. A damaged drive that arrives untampered has the best odds.
Emergency Service Pricing
Emergency service adds a priority fee to our standard recovery pricing:
Standard Recovery
- Logical (software): $300 - $800
- Mechanical (hardware): $1,000 - $2,000
Emergency Priority Fee
Added based on urgency and case complexity. Quoted after initial assessment.
Contact us to discuss your specific situation. We'll provide a complete quote before any work begins.
Emergency Recovery FAQ
Do you offer 24/7 service?
We offer extended hours for emergencies, but not true 24/7. If your situation is critical, contact us and we'll do our best to accommodate. Same-day receipt often means same-day evaluation start.
Can I drop off in person for faster service?
If you're in or near NYC, yes. Local drop-off skips shipping time. For others, overnight courier is the fastest option. We can often receive and begin same-day.
What if my emergency turns out to be unrecoverable?
You pay nothing for recovery. We'll still do everything possible, but some damage is beyond help. We'll be honest with you immediately if the outlook is poor.
Is emergency service worth the extra cost?
That depends on your situation. If the data's value exceeds the priority fee and timing matters, yes. For non-critical recoveries, standard service works fine. We'll help you decide.
Related Services
Don't wait. Contact us now.
Describe your emergency. We'll respond as quickly as possible.