The same recovery techniques apply whether a drive comes from a hospital server room or a home office. What changes is how we handle the media before, during, and after recovery. Each industry has specific requirements around data handling, documentation, and post-recovery sanitization.
All recovery work happens in our Austin, TX lab. No outsourcing, no subcontractors, no offshore processing. Your media stays in one facility from intake to return.
HIPAA-Aware Recovery
Recovery of PHI from failed PACS servers, EMR databases, and clinical workstations. Business Associate Agreement available. Encrypted return media. Drives remain in our secured Austin lab throughout the process.
Chain of Custody Documentation
Write-blocked imaging for litigation holds and eDiscovery obligations. Timestamped chain of custody documentation supporting admissibility in court proceedings. Recovery from drives involved in employment disputes, IP theft, and estate matters.
CUI and Sensitive Data Handling
Recovery for federal, state, and local agencies. CUI-appropriate physical security. NIST 800-88 media sanitization after recovery. Purchase order billing and SAM.gov vendor registration. Recovery from RAID servers, body camera storage, and 911 dispatch systems.
K-12 & University Recovery
Recovery for school districts and universities. Student information system databases, research datasets, campus RAID and NAS arrays, faculty laptops, and student devices. Purchase order billing and institutional procurement support.
Photographers, Videographers & Studios
Recovery for CFexpress cards, RED Mini-MAGs, ARRI media, DJI drone storage, and studio NAS arrays. NVMe controller access for cards invisible to software. RAW file system rebuild preserving folder structures and shoot organization.
No data, no fee. If we cannot recover your files, you pay nothing. This applies regardless of your industry or the complexity of the failure.
In-house recovery only. Every drive is worked on in our Austin lab by our technicians. We do not outsource to third parties, and your media never leaves our facility during recovery.
Published pricing. Our HDD recovery tiers and SSD recovery pricing are the same for every client. No enterprise surcharges.
Direct communication. You talk to the technician working on your drive, not a sales team or account manager. Status updates go directly to your designated contact.
Tell us about your situation and any compliance requirements. We will outline the handling protocols before you ship.
