Recording Setup, Infrastructure Fixes, and New Data Recovery Videos
A behind-the-scenes tour of lab upgrades: internet failover, new recovery equipment, and the video production setup for filming data recovery work.

Internet Failover with pfSense
The primary broadband went through a single Time Warner modem, and a backup Verizon DSL line was lost when building wiring was damaged in a fire. The fix: a pfSense router with dual-WAN failover, using the cable modem as primary and a T-Mobile LTE modem as automatic backup. Failover detection takes about 15-20 seconds.
During configuration, the phone system broke. After 14 hours of troubleshooting, the cause was a single character case mismatch in the gateway configuration; lowercase "r" instead of capital "R."
New Recovery Equipment
The lab added PC-3000 SSD recovery tools, supporting SATA, mSATA, and M.2 interfaces for drives from Samsung, Crucial, SanDisk, Kingston, and others. A camera was mounted on the laminar flow workbench to film recovery procedures as they happen.
The streaming workstation got an AMD Threadripper processor with custom water cooling, replacing an Enermax AIO that degraded after 3-4 months (idle temps hitting 65C). The upgrade allows simultaneous high-quality streaming and local recording without thermal throttling.
14 Hours to Find a Lowercase "r." Your Drive Will Take Less.
The equipment shown in this video is what we use on every recovery case. Free diagnostic, no recovery no fee.