Ransomware Data Recovery
Hardware-Level Recovery & Offline Extraction
We do not negotiate with criminals. We help you recover data without paying the ransom. Attackers often fail to encrypt everything, or they damage backups which we can then recover. We can image your drives offline, ensuring no malware spreads, and hunt for unencrypted shadow copies (HDDs), deleted fragments, and backup archives.
Secure Offline Recovery
What We Can & Cannot Do
We CAN Recover:
- Deleted shadow copies (VSS)
- Formatted backup drives
- Damaged RAID arrays (sabotaged by attackers)
- Files from "interrupted" encryption
- Unencrypted fragments in free space
We CANNOT:
- ✕ Break AES-256 encryption math
- ✕ Decrypt files without a key (unless a decryptor exists)
- ✕ Negotiate payment for you
Our Ransomware Recovery Strategy
1. Offline Imaging
We clone your infected drives using hardware write-blockers and PC-3000. This prevents the ransomware from spreading or continuing to encrypt, while preserving the evidence state.
2. Deep Scan
We scan the raw physical sectors for deleted versions of files, temporary files, and Volume Shadow Copies that the ransomware attempted (but failed) to wipe.
3. Hardware Repair
Often, older backup drives fail mechanically when you try to restore from them in a panic. We perform hard drive recovery on these critical backup drives, including NAS and RAID arrays, to get your pre-attack data back.
No Fix, No Fee for Ransomware Cases
Some labs charge non-refundable evaluation fees before telling you your files are unrecoverable. We operate under a No Fix, No Fee policy: if we recover nothing, you pay $0.
- Hardware-level imaging: We connect your drives to write-blocked forensic stations and create bit-for-bit clones using PC-3000 and DeepSpar, keeping originals untouched and offline. This prevents the ransomware payload from executing or encrypting additional sectors during the recovery attempt.
- Decryption and file carving: We cross-reference the ransomware variant against known decryptor databases, including the No More Ransom Project and ID Ransomware. If a public decryption key exists for your strain, we apply it to the cloned image. If no decryptor is available, we carve the raw image for unencrypted file remnants, Volume Shadow Copies, and deleted backup fragments that the attacker missed.
You only pay when we return usable files. See our pricing for current recovery rates.
Data Recovery Standards & Verification
Our Austin lab operates on a transparency-first model. We use industry-standard recovery tools, including PC-3000 and DeepSpar, combined with strict environmental controls to make sure your hard drive is handled safely and properly. This approach allows us to serve clients nationwide with consistent technical standards.
Open-drive work is performed in a ULPA-filtered laminar-flow bench, validated to 0.02 µm particle count, verified using TSI P-Trak instrumentation.
Transparent History
Serving clients nationwide via mail-in service since 2008. Our lead engineer holds PC-3000 and HEX Akademia certifications for hard drive firmware repair and mechanical recovery.
Media Coverage
Our repair work has been covered by The Wall Street Journal and Business Insider, with CBC News reporting on our pricing transparency. Louis Rossmann has testified in Right to Repair hearings in multiple states and founded the Repair Preservation Group.
Aligned Incentives
Our "No Data, No Charge" policy means we assume the risk of the recovery attempt, not the client.
Technical Oversight
Louis Rossmann
Louis Rossmann's well trained staff review our lab protocols to ensure technical accuracy and honest service. Since 2008, his focus has been on clear technical communication and accurate diagnostics rather than sales-driven explanations.
We believe in proving standards rather than just stating them. We use TSI P-Trak instrumentation to verify that clean-air benchmarks are met before any drive is opened.
See our clean bench validation data and particle test videoRansomware Recovery Questions
Can you recover my files without paying the ransom?
What are Volume Shadow Copies and can ransomware delete them?
My backup drive failed during the attack. Can that data be recovered?
How do you image an infected drive without spreading the ransomware?
Does your No Data No Fee policy apply to ransomware cases?
Related Recovery Services
Don't Pay The Ransom Yet
Let us check your hardware for other options first. Secure, confidential, and isolated.