Encrypted Data Recovery
Your encrypted drive failed, but you have the recovery key or password. We fix the hardware. You supply the decryption credentials. That is the only way encrypted recovery works.
No Data, No Charge. Pricing based on drive type and failure, not encryption.

What We Cannot Do
We cannot crack, bypass, or brute-force modern encryption. AES-256 used by BitLocker, FileVault, and LUKS has no known vulnerability that allows key recovery without the original credentials. Any company that claims otherwise is lying. If you have lost your recovery key and have no backup, the data is gone. We will tell you that upfront rather than take your money.
Recovery by Encryption Type
BitLocker Recovery
Windows BitLocker and Windows 11 Device Encryption. TPM failures, corrupted metadata, failed drives with valid recovery keys.
FileVault Recovery
macOS FileVault 2 on internal SSDs. T2/M-series Macs with Apple ID recovery or institutional keys.
VeraCrypt & TrueCrypt Recovery
VeraCrypt and TrueCrypt volumes on failed drives. Volume header reconstruction, hidden volumes, cascaded ciphers. Password required.
Self-Encrypting Drive Recovery
Hardware-encrypted SSDs (OPAL/TCG). Samsung, Crucial, WD drives with ATA security or OPAL credentials.
How Does Encrypted Drive Recovery Work?
Encryption protects your data from unauthorized access. It does not protect against hardware failure. When the drive itself breaks, the encryption layer becomes an obstacle to recovery only if the key is missing. With the key, the process is straightforward.
Diagnose the hardware failure
We determine what is physically wrong with the drive: head failure, firmware corruption, PCB damage, controller death, or NAND degradation.
Repair or image the drive
Using PC-3000, DeepSpar, or clean bench procedures, we get a complete sector-level image of the encrypted volume. Every sector matters because encryption means partial reads produce partial garbage.
Decrypt with your key
Once we have a clean image, we mount and decrypt it using your recovery key, password, or Apple ID credentials. The decrypted data is then copied to a new drive and returned to you.
BitLocker Recovery When TPM or Motherboard Fails
BitLocker binds its Volume Master Key to the motherboard's TPM chip. When that motherboard dies, the TPM dies with it, and the drive locks. Recovery requires your 48-digit recovery key. If the drive itself is also failing, we image the encrypted volume sector-by-sector using PC-3000 before decryption.
BitLocker on Windows 10 and 11 ties the Volume Master Key (VMK) to the Trusted Platform Module (TPM) chip on the motherboard. When the motherboard dies, the TPM dies with it, and the VMK cannot be unsealed automatically. The drive will not unlock on replacement hardware. Your 48-digit recovery key is the alternative path: it decrypts the VMK stored in the BitLocker metadata, which then unwraps the Full Volume Encryption Key (FVEK) that protects the actual data. If you have that key, we image the encrypted volume sector-by-sector using PC-3000 and apply your recovery key to decrypt the image.
Self-encrypting drives (SEDs) that use the TCG Opal standard present a different challenge. The drive controller itself handles encryption transparently using an internal AES engine and a Media Encryption Key (MEK) stored on the controller. The OS may not even be aware the data is encrypted. When the controller suffers firmware corruption, we use PC-3000 SSD to access the drive's diagnostic mode and rebuild the corrupted Flash Translation Layer in RAM. This revives the controller so it can accept your OPAL credentials and transparently decrypt the data using its internal MEK. This only works if the correct OPAL password or SID is available.
One critical warning: never allow a technician to issue a PSID Revert on a self-encrypting drive. A PSID Revert does not reset the password. It zeroizes the Media Encryption Key (MEK), triggering an irreversible Cryptographic Erase that no lab can undo.
FileVault Recovery on T2 and Apple Silicon Macs
T2 and Apple Silicon Macs encrypt their SSD at the hardware level through the Secure Enclave Processor. Desoldering the NAND chips produces only ciphertext. The sole recovery path is repairing the original logic board so the Secure Enclave can release the decryption key.
On Macs with a T2 chip (2018-2020 Intel models) and all Apple Silicon Macs (M1 through M4), the internal SSD is encrypted at the hardware level by the Secure Enclave Processor (SEP). The APFS Volume Encryption Key (VEK) is bound to a unique identifier fused into the Secure Enclave on that specific logic board. This is true whether FileVault is turned on or off; Apple Silicon Macs encrypt storage by default at the hardware layer.
Desoldering the NAND flash chips and reading them on external equipment does not work. The raw data is encrypted, and the key exists only inside the Secure Enclave of the original logic board. No amount of chip-off work or JTAG access produces usable data. Competitors who suggest otherwise are either working on older pre-T2 Macs or misrepresenting what is technically possible.
The only viable recovery path is repairing the original logic board so the Secure Enclave can authenticate your macOS password or institutional recovery key and release the VEK. We perform component-level micro-soldering on the logic board (replacing failed power management ICs, repairing broken traces, reballing BGAs) to bring the board back to a functional state. Once the Secure Enclave is operational, decryption proceeds normally through macOS. For details on T2-specific recovery workflows, see our T2 chip data recovery page.
Why Does Encryption Make Recovery Harder?
On an unencrypted drive, a few unreadable sectors mean a few corrupt files. On an encrypted drive, a single bad sector in the wrong location can make an entire volume undecryptable. The BitLocker metadata headers, the FVEK (Full Volume Encryption Key) wrapped by the VMK (Volume Master Key), and the key protector blocks all occupy specific disk locations. If those sectors are damaged, the volume will not mount even with the correct recovery key.
This is why imaging quality matters more on encrypted drives than on unencrypted ones. We use PC-3000 with multi-pass head maps and adaptive read parameters to extract every recoverable sector before attempting decryption. Rushing the image or skipping unstable areas is not an option.
Why Data Recovery Software Cannot Bypass Hardware Encryption
Search results for "encrypted data recovery" are dominated by software vendors claiming their tools can recover files from BitLocker, FileVault, and self-encrypting drives. These claims collapse under technical scrutiny. Software operates at the OS level. It reads logical sectors through the storage controller. When the controller is dead, the firmware is corrupt, or the drive does not spin, there are no logical sectors to read. The software sees nothing.
Self-Encrypting Drives and Controller-Bound Encryption Keys
A self-encrypting drive (SED) following the TCG Opal specification performs AES-256 encryption transparently inside the drive controller. The Media Encryption Key (MEK) never leaves the controller's security subsystem. Data written to the NAND flash or magnetic platters is already ciphertext. If the controller firmware corrupts or the controller chip fails, software running on the host PC cannot extract or reconstruct the MEK. Recovery requires stabilizing the original controller using PC-3000 SSD to rebuild the Flash Translation Layer in RAM, then authenticating with the original OPAL credentials so the controller can decrypt data through its internal AES engine.
TPM-Bound BitLocker and Motherboard Failure
Windows 10 and 11 tie BitLocker's Volume Master Key to the TPM chip on the motherboard. When that motherboard fails, the TPM fails with it. The drive will not auto-unlock on replacement hardware. Software recovery tools installed on a new system cannot access the VMK because the TPM is physically gone. The 48-digit recovery key is the only alternative path. With that key, we image the encrypted volume sector-by-sector using PC-3000 and apply the recovery key to decrypt the image offline. Without the key, AES-256 XTS-mode encryption makes the data permanently unreadable.
Apple T2 and M-Series Secure Enclave Recovery
On T2 and Apple Silicon Macs, the Secure Enclave Processor (SEP) holds the volume encryption key in a hardware security module fused to the logic board. The NAND flash stores only ciphertext. Desoldering the NAND chips and reading them externally produces encrypted data with no path to the key. Software tools cannot interface with a Secure Enclave that is not powered and authenticated. The only recovery path is repairing the original logic board at the component level (replacing failed power ICs, repairing broken traces, reballing BGAs) so the Secure Enclave can authenticate the user's credentials and release the decryption key.
When Software Recovery Tools Are Appropriate
Software has a narrow valid use case: logical data loss on a physically healthy encrypted drive where the user has the decryption key. If the drive mounts, decrypts, and the files were accidentally deleted, a file recovery tool can scan the decrypted volume for remnants. This works only on HDDs or SSDs with TRIM disabled. On modern SSDs with TRIM enabled, deleted file recovery is not possible regardless of encryption status, because the controller discards the underlying data blocks after TRIM.
How BitLocker Metadata Corruption Affects Recovery
BitLocker stores its encryption keys inside Full Volume Encryption (FVE) metadata blocks identified by the hex signature -FVE-FS- near the start of the partition. Microsoft builds in three redundant copies of this metadata at different disk offsets. If a failing hard drive develops bad sectors at all three locations, or if an accidental format overwrites the partition table containing these headers, the Volume Master Key cannot be derived even with a correct 48-digit recovery key.
We use PC-3000 to perform a raw sector scan of the drive image, searching for surviving FVE metadata blocks at known offsets. If at least one intact copy exists, we reconstruct the header structure and complete the decryption. If all three metadata blocks are physically destroyed by platter damage or head crashes, the data is cryptographically unrecoverable regardless of whether you have the recovery key.
LUKS Recovery on Linux: Header Integrity
- LUKS Header
- The header region of a LUKS-encrypted volume contains the cryptographic salt, the master key digest, and multiple key slots (up to 8 in LUKS1, or up to 32 in LUKS2). Each key slot holds a copy of the master key encrypted with a different passphrase. Overwriting this header permanently destroys every path to the master key.
- Key Slot Damage
- If a drive develops bad sectors within the header region, specific key slots become unusable. LUKS volumes with a single passphrase have only one active key slot. One damaged sector in that slot's anti-forensic stripes makes the volume permanently unrecoverable. Volumes with multiple passphrases across separate key slots survive partial header damage if at least one slot remains intact.
- Header Backup
- Running
cryptsetup luksHeaderBackupbefore a drive fails is the single most effective safeguard for LUKS volumes. If you have a header backup stored on a separate device, we image the failed drive on a clean bench and apply your backup header to decrypt the raw data offline.
If the drive has physical damage but the LUKS header is intact, we stabilize the read/write heads in our 0.02 micron ULPA-filtered clean bench, extract a complete sector-level image, and decrypt it using your passphrase. No data recovered means no fee.
What to Do When Your Encrypted Drive Fails
If your encrypted drive stops responding, follow these steps in order. Missteps with encrypted drives are permanent; there is no second chance once encryption keys or metadata are damaged.
- Stop using the drive immediately. Power it down. Do not run chkdsk, fsck, Disk Utility, or any diagnostic tool. On an encrypted volume, these utilities cannot repair what they cannot decrypt, and they risk overwriting the encryption metadata that makes recovery possible.
- Locate your recovery key before contacting any lab. For BitLocker: check your Microsoft Account at account.microsoft.com/devices/recoverykey, Active Directory, or the printed key you saved during setup. For FileVault: check your Apple ID or institutional recovery key. For VeraCrypt: confirm you have the password and know whether a hidden volume exists. Without a valid key, no lab can decrypt the data.
- Do not attempt software recovery on a drive with hardware symptoms. Clicking, grinding, beeping, or failure to appear in BIOS are hardware failures. Running Disk Drill, Recoverit, or R-Studio on a drive with physical damage writes to the drive's cache and accelerates platter or NAND degradation. On encrypted volumes, every lost sector reduces the chance of a complete decryption.
- Do not issue a PSID Revert on a self-encrypting drive. A PSID Revert does not reset your password. It destroys the Media Encryption Key, triggering an irreversible Cryptographic Erase. If a repair shop suggests this, decline and remove your drive.
- Send the drive to a lab with hardware decryption capability. The lab needs PC-3000 or equivalent tools to image the encrypted volume sector-by-sector at the hardware level. We charge nothing if no data is recovered. Ship the drive with your recovery key provided separately through a secure channel.
How Much Does Encrypted Data Recovery Cost?
Encrypted drive recovery costs the same as standard recovery for that drive type. Encryption adds zero surcharge. You pay for the hardware repair, not the decryption.
The pricing below is identical to our standard hard drive and SSD recovery tiers. BitLocker, FileVault, LUKS, VeraCrypt, and self-encrypting drive (SED/OPAL) volumes all fall within these same tiers. The cost is determined by the physical failure type, not by whether the data is encrypted.
Hard Drive (HDD) Recovery Pricing
Simple Copy
Low complexityYour drive works, you just need the data moved off it
$100
3-5 business days
Functional drive; data transfer to new media
Rush available: +$100
File System Recovery
Low complexityYour drive isn't recognized by your computer, but it's not making unusual sounds
From $250
2-4 weeks
File system corruption. Accessible with professional recovery software but not by the OS
Starting price; final depends on complexity
Firmware Repair
Medium complexityYour drive is completely inaccessible. It may be detected but shows the wrong size or won't respond
$600–$900
3-6 weeks
Firmware corruption: ROM, modules, or translator tables corrupted; requires PC-3000 terminal access
CMR drive: $600. SMR drive: $900.
Head Swap
High complexityMost CommonYour drive is clicking, beeping, or won't spin. The internal read/write heads have failed
$1,200–$1,500
4-8 weeks
Head stack assembly failure. Transplanting heads from a matching donor drive on a clean bench
50% deposit required. CMR: $1,200-$1,500 + donor. SMR: $1,500 + donor.
50% deposit required
Surface / Platter Damage
High complexityYour drive was dropped, has visible damage, or a head crash scraped the platters
$2,000
4-8 weeks
Platter scoring or contamination. Requires platter cleaning and head swap
50% deposit required. Donor parts are consumed in the repair. Most difficult recovery type.
50% deposit required
Hardware Repair vs. Software Locks
Our "no data, no fee" policy applies to hardware recovery. We do not bill for unsuccessful physical repairs. If we replace a hard drive read/write head assembly or repair a liquid-damaged logic board to a bootable state, the hardware repair is complete and standard rates apply. If data remains inaccessible due to user-configured software locks, a forgotten passcode, or a remote wipe command, the physical repair is still billable. We cannot bypass user encryption or activation locks.
No data, no fee. Free evaluation and firm quote before any paid work. Full guarantee details. Head swap and surface damage require a 50% deposit because donor parts are consumed in the attempt.
Target drive: The destination drive we copy recovered data onto. You can supply your own or we provide one at cost plus a small markup. For larger capacities (8TB, 10TB, 16TB and above), target drives cost $400+ extra. All prices are plus applicable tax.
SSD Recovery Pricing (SATA)
| Service Tier | Price | Description |
|---|---|---|
| Simple CopyLow complexity | $200 | Your drive works, you just need the data moved off it Functional drive; data transfer to new media Rush available: +$100 |
| File System RecoveryLow complexity | From $250 | Your drive isn't showing up, but it's not physically damaged File system corruption. Visible to recovery software but not to OS Starting price; final depends on complexity |
| Circuit Board RepairMedium complexity – PC-3000 required | $450–$600 | Your drive won't power on or has shorted components PCB issues: failed voltage regulators, dead PMICs, shorted capacitors May require a donor drive (additional cost) |
| Firmware RecoveryMedium complexity – PC-3000 required | $600–$900 | Your drive is detected but shows the wrong name, wrong size, or no data Firmware corruption: ROM, modules, or system files corrupted Price depends on extent of bad areas in NAND |
| PCB / NAND SwapHigh complexity – precision microsoldering and BGA rework | $1,200–$1,500 | Your drive's circuit board is severely damaged and requires NAND chip transplant to a donor PCB NAND swap onto donor PCB. Precision microsoldering and BGA rework required 50% deposit required; donor drive cost additional |
Hardware Repair vs. Software Locks
Our "no data, no fee" policy applies to hardware recovery. We do not bill for unsuccessful physical repairs. If we replace a hard drive read/write head assembly or repair a liquid-damaged logic board to a bootable state, the hardware repair is complete and standard rates apply. If data remains inaccessible due to user-configured software locks, a forgotten passcode, or a remote wipe command, the physical repair is still billable. We cannot bypass user encryption or activation locks.
All tiers: Free evaluation and firm quote before any paid work. No data, no fee on all tiers (advanced board rebuild requires a 50% deposit because donor parts are consumed in the attempt).
Target drive: The destination drive we copy recovered data onto. You can supply your own or we provide one at cost plus a small markup. All prices are plus applicable tax.
No diagnostic fee. No data, no recovery fee. All pricing includes the decryption step when you provide valid credentials.
Common Questions About Encrypted Recovery
Can you crack BitLocker or FileVault encryption?
No. AES-128 and AES-256 encryption used by BitLocker and FileVault cannot be brute-forced or bypassed. Without the correct recovery key, password, or Apple ID credentials, the data is permanently inaccessible. We recover data from encrypted drives only when the customer provides a valid decryption credential.
My drive failed and I have the recovery key. Can you help?
Yes. This is the core of what we do for encrypted drives. We repair or image the failing hardware first (head swap, firmware repair, PCB work), then use your recovery key to decrypt the data. The encryption itself is not the problem; the broken hardware is.
How much does encrypted drive recovery cost?
Encrypted drive recovery costs the same as standard recovery for that drive type: $100-$2,000 for HDDs, $200-$1,500 for SSDs. The encryption layer adds no additional cost. You pay for the hardware repair, not the decryption.
What types of encryption do you support?
We handle BitLocker (Windows), FileVault (macOS), LUKS (Linux), hardware self-encrypting drives (SEDs/OPAL), and VeraCrypt/TrueCrypt volumes. The physical recovery process is the same regardless of encryption type. The requirement is always the same: you must have the key.
My Windows 11 PC died and the drive is encrypted, but I never turned on BitLocker. What happened?
Windows 11 enables Device Encryption by default on PCs that support Modern Standby and TPM 2.0. This encrypts the OS drive using the same AES-XTS algorithm as BitLocker, without any user action. When the motherboard dies, the drive cannot auto-unlock on new hardware. Your 48-digit recovery key was automatically backed up to your Microsoft Account when encryption activated. Log into account.microsoft.com/devices/recoverykey from another device to retrieve it. If you find the key, we image the encrypted drive using PC-3000 and decrypt it. If the key is not in your Microsoft Account and you have no other backup, the data is permanently inaccessible.
Can data be recovered from a BitLocker encrypted drive?
Yes, if you have the 48-digit BitLocker recovery key or the original password. We repair the physical drive failure first (head swap, firmware rebuild, PCB repair), then image the encrypted volume sector-by-sector using PC-3000. Once we have a complete image, your recovery key decrypts it. Without a valid key, AES-256 makes the data permanently unrecoverable.
Why did a repair shop's attempt to unlock my self-encrypting drive permanently erase my data?
Self-encrypting drives (SEDs) following TCG Opal store a Media Encryption Key (MEK) on the drive controller. If a technician issues a PSID Revert command through sedutil-cli or manufacturer tools, that command does not reset the password. It zeroizes the MEK, triggering a Cryptographic Erase. Every sector becomes permanently unreadable. This is irreversible; no lab can recover data after a PSID Revert.
Can you recover data by removing storage chips from a dead MacBook with FileVault?
No. On T2 and Apple Silicon Macs, the SSD storage is encrypted at the hardware level by the Secure Enclave Processor (SEP). The encryption key is bound to a unique identifier fused into the SEP on that specific logic board. Removing the NAND chips and reading them on external equipment produces only encrypted data with no path to the key. The only recovery path is repairing the original logic board so the Secure Enclave can authenticate your credentials and release the decryption key.
Data Recovery Standards & Verification
Our Austin lab operates on a transparency-first model. We use industry-standard recovery tools, including PC-3000 and DeepSpar, combined with strict environmental controls to make sure your hard drive is handled safely and properly. This approach allows us to serve clients nationwide with consistent technical standards.
Open-drive work is performed in a ULPA-filtered laminar-flow bench, validated to 0.02 µm particle count, verified using TSI P-Trak instrumentation.
Transparent History
Serving clients nationwide via mail-in service since 2008. Our lead engineer holds PC-3000 and HEX Akademia certifications for hard drive firmware repair and mechanical recovery.
Media Coverage
Our repair work has been covered by The Wall Street Journal and Business Insider, with CBC News reporting on our pricing transparency. Louis Rossmann has testified in Right to Repair hearings in multiple states and founded the Repair Preservation Group.
Aligned Incentives
Our "No Data, No Charge" policy means we assume the risk of the recovery attempt, not the client.
Technical Oversight
Louis Rossmann
Louis Rossmann's well trained staff review our lab protocols to ensure technical accuracy and honest service. Since 2008, his focus has been on clear technical communication and accurate diagnostics rather than sales-driven explanations.
We believe in proving standards rather than just stating them. We use TSI P-Trak instrumentation to verify that clean-air benchmarks are met before any drive is opened.
See our clean bench validation data and particle test videoNeed Recovery for Other Devices?
Encrypted Drive Failed?
Send us your drive and your recovery key. We handle the hardware. You keep the key.