Since 2008 | No Data, No Fee | $100–$2,000 | Nationwide Mail-In
Fujitsu's hard drive business passed to Toshiba on October 1, 2009. ACE Lab's PC-3000 supported-drive list groups the Fujitsu ATA families under Fujitsu. PC-3000 is what we use for firmware work on the MHW, MHZ, and MHY laptop series and the MPG desktop series. We handle both consumer and enterprise SCSI/SAS mechanisms. No data recovered = no charge.
In-House Austin Lab
Single location, no outsourcing
No Data, No Charge
Free evaluation always
Fujitsu's hard drive business passed to Toshiba in October 2009. The transition drives (Toshiba MJA series) are still listed under Fujitsu on ACE Lab's PC-3000 supported-drive list.
ACE Lab's supported-drive list groups the Fujitsu ATA families under one manufacturer entry: MPA, MPB, MPC, MPD, MPF and MPG; MHD, MHK, MHM, MHN, MHR, MHS, MHT, MHV, MHW, MHX, MHY and MHZ; and the Toshiba-branded MJA2xxxBH.
Fujitsu data recovery costs $100–$2,000, determined by the failure type, not the drive's age or model. Simple data copies from a functioning drive cost $100. File system recovery for corrupted partitions is from $250. Firmware repair for translator corruption or G-List overflow costs $600–$900. Head swaps for clicking Fujitsu drives cost $1,200–$1,500. Platter damage starts at $2,000. Free evaluation and a firm quote for every drive. If we cannot recover your data, you pay nothing.
Do Not Swap the PCB
Fujitsu drives store unique adaptive calibration data (head positioning, servo parameters) in non-volatile memory on the PCB. That data has to move to the replacement board before the drive is powered, which is why that transfer is part of our PCB-swap procedure. Do not attempt a PCB swap on any Fujitsu drive. Send it for free evaluation instead.
Is Your Toshiba MJA Actually a Fujitsu?
Fujitsu launched the MJA2 BH series. After Fujitsu's hard drive business passed to Toshiba in 2009, the series carried on under the Toshiba name. ACE Lab's PC-3000 supported-drive list groups these models under Fujitsu rather than Toshiba, so send us the model number off the label with the drive. Drives that are Toshiba designs end to end are covered on our Toshiba data recovery page.
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“Sent my hdd for data recovery, process was simple and I was able to pre-authorize an amount. They worked on my drive within 2 days of receiving it and the total cost was literally 1/10th of the amount of another service I got a quote from. Professional, quick, affordable. Nothing to complain about.”
Andrew Hansen
“My satisfaction with Rossmann Repair Group goes beyond just 5 stars. I had a hard drive die some time ago, but I had no idea where I could send it knowing it would be safe, or there being a chance I'd be ripped off.”
Kyle Hartley (crazybangles)
“Had a raid 0 array (windows storage pool) (failed 2tb Seagate, and a working 1tb wd blue) recovered last year, it was much cheaper than the $1500 to $3500 Canadian dollars i was quoted by a Canadian data recovery service. the price while expensive was a comparatively reasonable $900USD (about $1100 CAD at the time).”
Christopolis
Seagate
“Walked in with my wife's dead hard drive, walked out 20 minutes later with it fixed. They were friendly, professional, did the work in a snap, and saved me the hefty repair prices for other (mail in) hard drive recovery services!”
Patrick Dughi
Five published tiers. Pricing is based on the failure type, not the drive model or age. We evaluate every Fujitsu drive for free.
Your drive works, you just need the data moved off it
Functional drive; data transfer to new media
Rush available: +$100
$100
3-5 business days
Your drive isn't recognized by your computer, but it's not making unusual sounds
File system corruption. Accessible with professional recovery software but not by the OS
Starting price; final depends on complexity
From $250
2-4 weeks
Your drive is completely inaccessible. It may be detected but shows the wrong size or won't respond
Firmware corruption: ROM, modules, or translator tables corrupted; requires PC-3000 terminal access
CMR drive: $600. SMR drive: $900.
$600–$900
3-6 weeks
Bench diagnosis found the read/write heads have to be replaced. Clicking can also come from firmware, the preamp, or the spindle
Head stack assembly failure. Transplanting heads from a matching donor drive on a clean bench
50% deposit required. CMR: $1,200-$1,500 + donor. SMR: $1,500 + donor.
50% deposit required
$1,200–$1,500
4-8 weeks
Your drive was dropped, has visible damage, or a head crash scraped the platters
Platter scoring or contamination. Requires platter cleaning and head swap
50% deposit required. Donor parts are consumed in the repair. Most difficult recovery type.
50% deposit required
$2,000
4-8 weeks
Our "no data, no fee" policy applies to hardware recovery. We do not bill for unsuccessful physical repairs. If we replace a hard drive read/write head assembly or repair a liquid-damaged logic board to a bootable state, the hardware repair is complete and standard rates apply. If data remains inaccessible due to user-configured software locks, a forgotten passcode, or a remote wipe command, the physical repair is still billable. We cannot bypass user encryption or activation locks.
No data, no fee. Free evaluation and firm quote before any paid work. Full guarantee details. Head swap and surface damage require a 50% deposit because donor parts are consumed in the attempt.
Our Austin lab operates on a transparency-first model. We use industry-standard recovery tools, including PC-3000 and DeepSpar, combined with strict environmental controls to maintain drive integrity. This approach allows us to serve clients nationwide with consistent technical standards.
Open-drive work is performed in a 0.02 micron ULPA-filtered laminar clean bench.
Serving clients nationwide via mail-in service since 2008. Our lead engineer holds PC-3000 and HEX Akademia certifications for hard drive firmware repair and mechanical recovery.
Our repair work has been covered by The Wall Street Journal and Business Insider, with CBC News reporting on our pricing transparency. Louis Rossmann has testified in Right to Repair hearings in multiple states and founded the Repair Preservation Group.
Our "No Data, No Charge" policy means we assume the risk of the recovery attempt, not the client.
Louis Rossmann
Our engineers review all lab protocols to maintain technical accuracy and honest service. Since 2008, his focus has been on clear technical communication and accurate diagnostics rather than sales-driven explanations.
We believe in showing the bench rather than just describing it. Open-drive work runs on a 0.02 micron ULPA-filtered laminar clean bench, and we filmed it.
See the particle counter test at the benchFujitsu hard drives keep a Service Area (SA) on the platters, outside the user data area. It contains the translator tables, the defect lists (P-List and G-List), and firmware modules. ACE Lab's PC-3000 supported-drive list covers the Fujitsu ATA families, and that is the bench our firmware work runs on.
When the translator becomes corrupt, the drive initializes but reports zero capacity or fails to present the user data area.
Fujitsu's production spanned desktop, laptop, and enterprise drives.
These are Fujitsu's 2.5-inch SATA laptop drives. When the translator corrupts, the drive spins, identifies, and then reports zero capacity.
Earlier 2.5-inch drives from the MHT and MHV series.
Fujitsu's MP-prefix desktop drives. ACE Lab's supported list carries the MPA, MPB, MPC, MPD, MPF and MPG families.
Fujitsu's enterprise line used SCSI and SAS interfaces for server and SAN deployments. When these drives are RAID members, we image each drive individually before reconstructing the array.
The translator table maps logical block addresses (LBAs) to physical cylinder-head-sector (CHS) locations on the platters. When it becomes corrupt, the drive initializes and may even report its correct model number, but it shows zero capacity or an incorrect size. The operating system cannot access any data because the LBA-to-physical mapping is broken.
Recovery involves reading whatever fragments of the translator remain, then using the zone map definitions and head configuration data to reconstruct the mapping from scratch.
Translator corruption is not data loss. The user data sectors are physically intact on the platters. Only the mapping table that tells the controller where each LBA is located is damaged. Rebuilding the translator restores access without any physical intervention. This is a $600–$900 firmware-tier recovery.
On the 2.5-inch MHZ, MHY, and MHW laptop families we see translator failure present as a drive that spins, identifies its correct model string, then reports 0 LBA or a mismatched capacity.
We read what survives of the translator on the PC-3000, reconstruct the logical-to-physical map from those fragments, and image every sector through PC-3000 Data Extractor onto a target disk. All work happens on the clone. The original never writes again, so if the reconstruction proves imperfect we can iterate without risking further SA damage.
A Fujitsu drive pulled out of long storage can come back with a seized spindle motor or with heads stuck to the platters. Either way, we have to open it on a 0.02 micron ULPA-filtered clean bench.
If the spindle motor has seized, we move the platters into a donor chassis. That's the surface and platter tier ($2,000).
Bearing seizure is a motor problem: the spindle can't start. Head stiction is a surface bonding problem: the parked head-slider is stuck to the platter and can't break away on spin-up.
We distinguish the two on the bench before any power-on imaging attempt. For head stiction, we open the drive in the ULPA-filtered clean bench, free the stuck heads, and keep the originals. That's priced at the firmware tier ($600–$900). See our hard drive stiction breakdown for the broader mechanism across other manufacturers.
When a Fujitsu PCB fails, the drive doesn't spin, doesn't respond to power, or makes a faint click without spinning up. PCB repair requires transferring the adaptive data from the original board's non-volatile memory to the donor board before applying power.
PCB repair on Fujitsu drives follows the same principle as any manufacturer: the adaptive data stored in non-volatile memory on the original PCB must be transferred to the replacement board. We desolder that chip from the original PCB and transfer it to a tested donor board.
When a MAP or MBA refuses to spin, we test for shorted filter capacitors on the motor driver rail, examine the driver IC for pitting or burn discoloration, and verify continuity on the controller pre-regulator.
A clean donor board alone does not solve it. We transfer the adaptive data off the original board, rework the failed driver section, and only then apply power through a current-limited bench supply. When the drive belongs to a server or SAN array, we image each member drive individually before any array logic runs.
A clicking MHW, MHZ, or MHY drive needs more than a same-model donor. We screen every donor before any head transplant happens on the 0.02 micron ULPA-filtered clean bench. The full breakdown of why each criterion matters across manufacturers is documented in our donor matching technical reference.
We start with the model number on the label. Firmware revision narrows it further, because a head swap needs a donor whose firmware microcode matches the patient's, not just the same model string on the label.
The head map records which physical heads are active and which were retired during factory test. Two drives that report the same capacity can carry different head maps. Reading the head map from PC-3000 against the patient's SA tells us whether the donor stack will track correctly on the patient's platters.
The preamp die sits on the head stack flex cable and conditions the analog signal before the read channel sees it. Preamp revisions change across production runs, so a donor stack has to carry the same preamplifier revision as the patient. Mismatch it and the drive fails to read its own service area and clicks.
Capacity points on Fujitsu drives were hit through different platter and head combinations across production runs. Two drives with the same capacity on the label can carry different platter counts, so the donor stack has to match the patient's head count.
Why this matters for Fujitsu specifically. Fujitsu's hard drive business passed to Toshiba in 2009, so the donor pool is finite and shrinks every year. Burning a viable donor on a mismatched swap removes that donor from the pool permanently.
Before applying bench power to a recovered or donor Fujitsu PCB, we image the board with a FLIR thermal camera under a current-limited supply.
A hot spot shows us a fault we'd miss by looking, such as a shorted decoupling capacitor under the motor driver. We cut power as soon as something on the board runs hotter than it should, rework the failed component, and re-image before the next power cycle. The full PC-3000 workflow once the board passes thermal QA is documented in our PC-3000 technical reference. The cross-manufacturer view of board-level diagnostics on legacy HDDs sits on our hard drive data recovery page.
Your Fujitsu drive stays in our Austin lab from intake through return. Every drive is logged, serialized, and tracked. Recovery work happens on isolated, air-gapped systems. We securely erase every working copy once the case closes. The rest of our data security practices are published separately.
Legacy Fujitsu drives often contain irreplaceable business records, archived project data, personal collections from the early digital era, and enterprise data from decommissioned servers. These drives predate modern backup ecosystems; in many cases the data exists nowhere else.
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Transit time depends on the carrier and service you choose.
Fully Insured
Use FedEx Declared Value to cover hardware costs. We return your original drive and recovered data on new media.
Since 2008
Established
As Featured In
Related services
All HDD brands and models
Post-2009 Toshiba-Fujitsu transition drives
Hitachi legacy drives
MAP/MBA enterprise arrays
MHW/MHZ/MHY laptop mechanisms
Enclosures with Fujitsu mechanisms
Published five-tier pricing by failure type
Nationwide mail-in to our Austin lab
How to choose an honest recovery lab
We evaluate every Fujitsu model and every Toshiba MJA transitional drive for free. We identify the firmware architecture and failure pattern before quoting. No data, no charge.
