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Hard Drive Data Recovery

Seagate Barracuda Data RecoveryST3500418AS / ST31000528AS / ST1000DM003

The Seagate Barracuda line spans multiple generations with different internal architectures. The ST3000DM001 is notorious for head crashes. The ST1000DM010 is Grenada (Family 58) while the ST2000DM008 is Pharaoh_Oasis (Family 94). Correct family identification by model number is critical before any firmware work. We recover Seagate Barracuda drives using our PC-3000 system's Seagate module at our Austin lab.

Louis Rossmann
Written by
Louis Rossmann
Founder & Chief Technician
Updated February 2026
5 min read

Seagate Barracuda Specifications

The Seagate Barracuda line spans multiple generations with different internal architectures. The ST3000DM001 is notorious for head crashes. The ST1000DM010 is Grenada (Family 58) while the ST2000DM008 is Pharaoh_Oasis (Family 94). Correct family identification by model number is critical before any firmware work.

Manufacturer
Seagate
Form Factor
3.5"
Spindle Speed
7200 RPM
Interface
SATA
Capacity Range
500GB-3TB
Recording Technology
CMR (Conventional Magnetic Recording)
PC-3000 Module
Seagate

Recovery Feasibility

PC-3000 Supported
Complex Head Swap

Identify exact family before ordering donor. Grenada vs Pharaoh_Oasis must be distinguished by serial number prefix.

Model Numbers

The following model numbers belong to the Seagate Barracuda family. Check the label on your drive to confirm it matches one of these models before referencing the failure modes below.

ST3500418ASST31000528ASST1000DM003ST2000DM001ST3000DM001ST1000DM010ST2000DM006ST2000DM008

8 models in this family

Failure Modes

Each failure mode requires a different diagnostic approach and recovery technique. Identifying the correct failure is the first step before any work begins.

Head crash (ST3000DM001)

ST3000DM001 notorious for head crashes and platter scoring. High failure rates documented.

Symptoms you may notice

  • Clicking sound
  • Grinding noise
  • Drive not detected after drop

Related search terms

Seagate ST3000DM001 failureSeagate Barracuda clickingST1000DM003 recovery

Family misidentification

ST1000DM010 is Grenada (Family 58). ST2000DM008 is Pharaoh_Oasis (Family 94). Must identify correct family by model number before using firmware tools.

Symptoms you may notice

  • Firmware tools fail
  • Wrong recovery module selected
  • Drive not responding to commands

Related search terms

Seagate Barracuda recoveryST1000DM010 familySeagate Grenada firmware

Head Swap and Donor Matching

Donor Requirements

Identify exact family before ordering donor. Grenada vs Pharaoh_Oasis must be distinguished by serial number prefix.

We maintain a donor drive inventory at our Austin lab and can source additional donors when needed. Head swaps are performed in our ISO Class 5 clean bench environment.

Recording Technology

This drive uses Conventional Magnetic Recording (CMR). Each track is independent, making sector-by-sector imaging more predictable than SMR drives. Write operations do not affect adjacent tracks.

CMR simplifies recovery because there is no media cache layer to reconstruct. The data layout on the platters directly mirrors the logical block addresses.

How We Recover Seagate Barracuda Drives

Firmware-Level Recovery

We use the PC-3000 with the Seagate module for firmware diagnostics and repair. This handles translator corruption, service area damage, and firmware boot failures.

Firmware recovery preserves the original head assembly and avoids the risks of a donor swap. For Seagate Barracuda drives with firmware corruption, this is the first recovery path we attempt.

Head Swap Recovery

When the heads have physically failed (clicking, grinding, or no spin), we perform a head swap in our ISO Class 5 clean bench environment. This involves sourcing a compatible donor drive, removing its head stack assembly, and transplanting it into the patient drive.

After the head swap, we image the drive sector by sector using the PC-3000, skipping unstable areas and returning to them with adjusted read parameters. The goal is a complete clone before the donor heads degrade.

Pricing

Logical and firmware recovery for Seagate Barracuda drives typically costs $300 to $600. Head swap cases requiring a donor drive run $600 to $1,500 depending on head count and donor availability. Clean bench platter work, when needed, is $1,200 to $2,000.

See our full pricing breakdown for details. Our No Data, No Fee guarantee means you pay nothing if we cannot recover your files.

Hard Drive Data Recovery Standards & Verification

Our Austin lab operates on a transparency-first model. We use industry-standard recovery tools, including PC-3000 and DeepSpar, combined with strict environmental controls to make sure your hard drive is handled safely and properly. This approach allows us to serve clients nationwide with consistent technical standards.

Open-drive work is performed in a laminar-flow bench filtered to 0.02 µm, verified using TSI P-Trak instrumentation.

Transparent History

Serving clients nationwide via mail-in service since 2008.

Media Coverage

Our repair work has been covered by The Wall Street Journal and Business Insider, with CBC News reporting on our pricing transparency. Louis Rossmann has testified in Right to Repair hearings in multiple states and founded the Repair Preservation Group.

Aligned Incentives

Our "No Data, No Charge" policy means we assume the risk of the recovery attempt, not the client.

LR

Louis Rossmann

Louis Rossmann's well trained staff review our lab protocols to ensure technical accuracy and honest service. Since 2008, his focus has been on clear technical communication and accurate diagnostics rather than sales-driven explanations.

We believe in proving standards rather than just stating them. We use TSI P-Trak instrumentation to verify that clean-air benchmarks are met before any drive is opened.

See our clean bench validation data and particle test video

Frequently Asked Questions

Why does the ST3000DM001 have such a bad reputation?
The ST3000DM001 has a well-documented high failure rate for head crashes and platter scoring. The heads physically contact the spinning platters, scraping off the magnetic coating. We see more ST3000DM001 drives than almost any other single model. If your drive is making a clicking or grinding noise, power it off immediately to prevent further platter damage.
What is the Grenada vs Pharaoh_Oasis identification problem?
The ST1000DM010 is Grenada (Family 58) while the ST2000DM008 is Pharaoh_Oasis (Family 94). These are different internal architectures despite both being sold under the Barracuda brand. We identify the correct family by model number before starting any firmware work. Using the wrong PC-3000 family profile will fail and can cause further corruption.
Can you recover data from a Seagate Barracuda with a head crash?
Yes, but results depend on platter condition. We open the drive in our cleanroom, inspect the platters under magnification, and replace the failed heads with a matched donor set. If the platters have circular scoring (visible rings), the data in those areas is physically destroyed. Undamaged areas can still be recovered. The sooner you stop running a clicking drive, the more data we can save.
How much does Seagate Barracuda data recovery cost?
Firmware repairs (drive detected but wrong capacity, or not responding to commands) are $300-$500. Head crash recovery (clicking, grinding, not spinning) is $500-$1,000 depending on platter condition and head count. If we recover no data, there is no charge.

Not a hard drive issue? We also recover SSDs, RAID arrays, and iPhones.

Hard Drive Recovery Overview →

Nationwide Mail-In Data Recovery Service

We serve all 50 states with secure mail-in data recovery. Ship your failed drive to our Austin lab using our free shipping kit, and we'll diagnose it within 24-48 hours. No geographic limitations—we've successfully recovered data for customers from Alaska to Florida.

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Seagate Barracuda drive not working?

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