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Since 2008 | No Data, No Fee | Nationwide Mail-In | $500–$750

iPhone Data Recovery Services

We recover data from iPhones that won't turn on, have liquid damage, or are not detected by your computer. Our Austin lab performs board-level microsoldering to get your phone working just long enough to safely copy your photos, messages, and contacts. No data = no charge.

Board-level iPhone repair for data recovery at Rossmann Group Austin lab
Author
Louis Rossmann
Written by
Louis Rossmann
Founder & Chief Technician
Updated August 2026
12 min read
Call (512) 212-9111No data, no recovery feeFree evaluation, no diagnostic fees
Pricing

How Much Does iPhone Data Recovery Cost?

iPhone data recovery at Rossmann Group is a flat rate by model: $500 for iPhone 8 and older, and $750 for iPhone X or newer. We recover photos, messages, and contacts from dead, water-damaged, and non-responsive iPhones through board-level microsoldering. The evaluation is free, and if we cannot recover your data, you pay nothing.

  1. Standard complexity

    Pre-iPhone X Models

    Original iPhone through iPhone 8 Plus

    Older iPhones without Face ID

    Single-layer logic board. Simpler power architecture; iPhone 5 and later use a discrete Tristar or Hydra USB controller IC. Fewer board layers to diagnose.

    $500

    Current turnaround 2-6 weeks

  2. Higher complexity

    Most Common

    iPhone X and Newer

    iPhone X, XR, XS, 11, 12, 13, 14, 15, 16 series

    Face ID models with stacked sandwich board design

    Sandwich board architecture on most models, two PCBs soldered together; the XR uses a single-layer board. Hydra USB controller IC through iPhone 14. Higher component density increases diagnostic and repair time.

    $750

    Current turnaround 2-6 weeks

Hardware Repair vs. Software Locks

Our "no data, no fee" policy applies to hardware recovery. We do not bill for unsuccessful physical repairs. If we replace a hard drive read/write head assembly or repair a liquid-damaged logic board to a bootable state, the hardware repair is complete and standard rates apply. If data remains inaccessible due to user-configured software locks, a forgotten passcode, or a remote wipe command, the physical repair is still billable. We cannot bypass user encryption or activation locks.

No data, no fee. Free evaluation and no diagnostic charges. Full guarantee details. All work performed in-house at our Austin, TX lab.

Pricing is a flat rate by model, not a sliding scale. You pay $500 for iPhone 8 and older, and $750 for iPhone X or newer.

We repair the logic board just enough for it to boot, accept your passcode, and copy data directly from the encrypted storage, so no iCloud or iTunes backup is required. If we cannot recover your data, you pay nothing. See all service pricing.

We do not offer a board swap, meaning a donor logic-board transplant, at this time. The method we use is board-level microsoldering on your original board: reball and reflow, trace and jumper repair. That keeps the SoC and NAND on the same board they were paired to at the factory, which is what preserves your ability to decrypt the data.

Cases that would need a full board swap are not accepted right now.

Current turnaround is 2-6 weeks. That window reflects the volume of devices in the queue right now, not outsourcing. Every component-level iPhone repair is performed in-house at our Austin lab at 2410 San Antonio Street; nothing is shipped to a third party. Walk in or mail your iPhone in from anywhere in the U.S.

Important: Don't repeatedly power on a water-damaged iPhone. Every attempt can worsen corrosion and damage the storage power rails.

Verified on Google

What iPhone Recovery Customers Say

4.9 / 51,837 Google reviewsverify on Google Maps
Five weeks ago, my 10 year old daughter's 5th gen iPad stopped charging. My husband and I suspected a loose connection, but when we took it to Apple, they ran some test and concluded the logic board died. Since the iPad was set up under me when she got it (at the age of 6), I had disconnected her from *my* iCloud. Apple basically couldn't sell me a new iPad because we had no data backup. Based on Apple's recommendation, we sent it to their data recovery partner, DriveSavers, who quoted me $2800 for data recovery due to "widespread corruption" on her logic board. We declined.

Christina Mullins

iPad

View on Google
Great service! Walked in last minute after calling in for an estimated price on an ipad and macbookair. Ofcourse i understand things can change once my devices are actually looked at but i liked the fact i could get a quote. This made me actually want to come in. Once at the shop i was greeted and attended to quickly.

Mauricio Mino

MacBook

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HIGHLIGHT & CONCLUSION ******Overall I'm having a good experience with this store because they have great customer services, best third party replacement parts, justify price for those replacement parts, short estimate waiting time to fix the device, 1 year warranty, and good prediction of pricing and the device life conditions whether it can fix it or not.

Yuong Huao Ng Liang

iPhone

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It took me a while to write this. I visited this shop with high skepticism trying to have my iPhone fixed while traveling. I was expecting to hear oh you might as well buy a new phone or it will cost $500+ to fix this. I was shocked when I heard that it will cost me $120.88 to fix my phone in short time. well done.

kiwali

iPhone

View on Google
What happened to your iPhone

What happened to your iPhone?

A dead iPhone needs board-level microsoldering to get power back to the encrypted storage. Software tools cannot help when the hardware path to the NAND is broken.

Select your situation below to see how we can help

Water or Liquid Damage

Phone got wet and now won't turn on, or it died days after water exposure. We remove corrosion and repair the power circuits to recover your data.

See pricing

Phone Won't Turn On

Went dead overnight or won't charge? We diagnose the power circuits and fix just enough to boot it and copy your data safely.

See pricing

Not Detected by Computer

Phone turns on but iTunes or Finder won't see it?

See pricing

Some phones give you no symptom to match, because the computer answered for them with a number instead. Error 4041, 4042, 4013, 4014, and 1110 all name an update or restore that failed to complete, and Apple ties error 14 to a device that was running iOS 13 and low on storage before the update.

Look up the code you saw in the iTunes and Finder error code list, read what a bench tech checks when a restore keeps failing, or start from the symptom in recovery by problem type.

Data Recovery Software Will Not Help a Dead iPhone

Software tools like Dr.Fone, UltData, and PhoneRescue require the iPhone to be powered on and communicating over USB. If your phone is dead, water-damaged, or not detected by your computer, no software can reach the encrypted storage. Board-level microsoldering is the only path forward.

The reason is electrical. When the USB data controller IC fails, Tristar on iPhone 5 through 7 or Hydra on iPhone 8 through 14, the phone never finishes the USB handshake, so the computer never sees a device for software to scan.

A short to ground on the main system power rail has the same effect from the other direction: the PMIC refuses to bring the board up, and nothing boots to be scanned. A drop or a rushed third-party repair can instead fatigue the BGA solder spheres under the CPU or the NAND, severing the bus between the processor and the storage it has to decrypt through.

Software recovery tools like Dr.Fone, UltData, and PhoneRescue only work on a phone that still works. They scan iTunes or iCloud backups, or communicate with a working phone over USB.

If your iPhone is dead or won't turn on, no software on earth can reach the data.

Software Tools

  • Require a phone that powers on and connects via USB
  • Read from iTunes/iCloud backups you already have
  • Cannot access encrypted storage on a dead device
  • Add cost without fixing a phone that cannot boot or connect over USB

Board-Level Repair

  1. Works on phones that are dead, water-damaged, or broken
  2. Repairs the hardware so the phone boots again
  3. Accesses data directly from the running device

Save your money. If your phone won't turn on, no download will fix that.

What is iPhone data recovery?

iPhone data recovery is board-level microsoldering. We repair the non-booting logic board so the phone can power on and we can copy your photos, messages, and contacts off the encrypted NAND. Software tools like Dr.Fone or UltData need a phone that already boots and talks to USB. They can't help a dead iPhone.

The work is physical, not forensic. For a not-recognized-by-computer fault, a technician replaces the Tristar USB controller IC on iPhone 5 through 7, or the Hydra USB controller IC on iPhone 8 through 14, under a microscope. For water damage, we find shorted capacitors on the PMIC power rails with a FLIR thermal camera and remove them with a microsoldering iron.

Since the iPhone 5s, the SoC and NAND are cryptographically paired at the factory, so reading the NAND on its own yields only encrypted data; recovery requires repairing the original board so the phone can boot and decrypt its own storage. You also need the device passcode; no commercial tool decrypts Secure Enclave file-based encryption without it.

At Rossmann Group, iPhone data recovery starts at $500 for pre-X models, performed in-house at our Austin, TX lab. If we cannot recover your data, you pay nothing.

Watch Real iPhone Data Recoveries

Watch Real iPhone Data Recoveries

We stream our repair work on YouTube so you can see exactly what we do. The videos show water damage recovery, dead logic board recovery, diode mode readings, power rail diagnosis, corrosion cleanup, and successful data extraction with a microscope.

We stream our repair work on YouTube so you can see exactly what we do. No "proprietary methods"; just skill, experience, and a microscope.

Board-Level Micro-Soldering for iPhone Data Recovery

The SoC and NAND form a cryptographic pairing at the factory; separate them by moving the NAND to a different board and the data cannot be decrypted. Chip-off extraction yields only ciphertext. On A7 and later iPhones, microsoldering to repair the original logic board to a bootable state and copy files from the live device is the only viable recovery path.

The SoC and NAND form a cryptographic pairing at the factory; separate them by moving the NAND to a different board and the data cannot be decrypted. Chip-off extraction yields only ciphertext. On A7 and later iPhones, microsoldering to repair the original logic board to a bootable state, enter the passcode, and copy files from the live device is the only viable recovery path.

iPhone recovery requires repairing the original logic board with the SoC and NAND intact and paired. Those two chips form a cryptographic pairing at the factory, and the pairing has to stay together for the data to decrypt. Microsoldering to repair the board, boot the device, and copy files from the running phone is the only viable recovery path.

iPhone data recovery is different from hard drive or SSD recovery. Two chips on the logic board form a cryptographic pairing: the System-on-Chip (SoC) containing the Secure Enclave, and the NAND storage. These two components are paired at the factory.

The Secure Enclave inside the SoC holds the hardware key that decrypts the NAND.

Separate the NAND from its paired SoC, by moving it to a different board, and the data cannot be decrypted.

This is why "chip-off" does not work on modern iPhones. A competitor can desolder the NAND and read its raw contents, but every byte is AES encrypted. Without the paired SoC and its Secure Enclave, that data is indistinguishable from random noise.

The only viable recovery path is to repair the original logic board to a bootable state using micro-soldering, enter the passcode, and copy files from the live device.

Catastrophic Damage: What We Do Not Accept

When the original logic board is physically snapped, burned, or corroded beyond trace-level repair, standard micro-soldering cannot restore it. We do not offer a donor-board transplant at this time, so a case that would need one is not accepted right now.

Everything we do accept is repaired on the original board: reball and reflow, trace and jumper repair under the microscope. That keeps the SoC and NAND on the board they were paired to at the factory, which is what preserves your ability to decrypt the data.

Hydra and Tristar: The USB Controller ICs

When an iPhone charges but is not recognized by iTunes, Finder, or any data recovery software, the fault is often the USB controller IC on the logic board. On iPhone 5 through 7, that's the Tristar IC.

On iPhone 8 through 14, it's the Hydra IC. A power surge from a damaged cable or third-party charger can destroy the IC.

A power surge severs the data handshake between the phone and the computer.

The phone still draws current (it appears to charge), but no USB data passes through. Replacing the Hydra or Tristar IC via micro-soldering restores the data line and allows normal file access.

A-Series SoC Generations and Recovery Complexity

The A16 Bionic (iPhone 14 Pro) uses a Lightning-based USB 2.0 data path routed through the Hydra IC. The A17 Pro (iPhone 15 Pro) integrates a USB 3.2 Gen 2 controller capable of 10 Gbps directly into the SoC, with USB-C data lines routed differently on the board.

Diagnosing a "not recognized by computer" fault on an A17 Pro requires different schematic references and diode mode readings than the same symptom on an A16 Bionic device.

The core requirement remains identical across all generations: the SoC and its Secure Enclave must be functional to decrypt the NAND. If the SoC is physically destroyed, recovery is not possible, and you pay nothing.

Each generation introduces different board layouts, but the core procedure for data recovery for iPhones remains the same: diagnose the power fault, repair the board with microsoldering, boot the device, and copy files from the running system.

At a Glance

What Should You Know Before Mailing an iPhone In for Data Recovery?

Every fact a first-time caller asks for, in one place: what the service is, where it happens, what it costs, & the single requirement that decides whether your data comes back.

What it is
Board-level microsoldering that repairs a non-booting logic board so the phone powers on and copies your photos, messages, & contacts off the encrypted NAND. It isn't software, and it isn't a hard-drive cleanroom job.
Where the work happens
All microsoldering is done in-house at our Austin, TX lab at 2410 San Antonio Street. Single location, no franchises, no outsourced boards.
How you send it
Nationwide mail-in from all 50 states. Ship the phone in a padded box; you don't need a local shop, because this board-level microsoldering runs on the Hakko FM-2032 irons, FLIR thermal cameras, & Atten 862 station in our lab.
What it costs
A flat rate by model: $500 for iPhone 8 and older, $750 for iPhone X and newer. Evaluation is free, with no diagnostic fee.
If we can't recover it
You pay nothing. No data, no recovery fee, decided after we tell you what we found on the board.
How long it takes
Current turnaround is 2-6 weeks, set by the volume of devices in the queue right now, not by outsourcing.
The one hard requirement: your passcode
Since the iPhone 5s, the SoC and NAND are cryptographically paired at the factory, so a raw chip-off pulls only encrypted data. We recover by booting the repaired phone and unlocking it, which means we need the device passcode.

Free evaluation, published pricing, and no data, no fee. The mechanism behind each repair is in what iPhone data recovery actually involves.

What Data Can Be Recovered

What Data Can Be Recovered From an iPhone?

Once the repaired board boots all the way and we enter your passcode, we copy files off to an external drive. That includes camera roll photos and video, iMessage and SMS history, contacts, notes, voice memos, and app databases like WhatsApp. This is an on-device copy from the running phone, not a chip-off extraction.

We don't pull files out of the NAND in pieces. We repair the board, boot the phone, unlock it with your passcode, and copy the data the same way iTunes or Finder would.

The passcode is the hard requirement. No commercial tool decrypts Secure Enclave file-based encryption without it, so we can only export what the unlocked OS exposes. The mechanism is covered in what iPhone data recovery actually involves.

Camera Roll (Photos & Video)
HEIC and JPEG photos, HEVC and H.264 video, Live Photos, and screenshots stored in the on-device Photos library.
iMessage & SMS History
The full message database, including attachments, group threads, and conversations with people who no longer have the phone.
Contacts
The address book stored on the device, including numbers and entries that were never synced to iCloud or a Google account. These copy across with the rest of the user partition once the phone boots.
Notes & Voice Memos
On-device Notes (text, sketches, scanned documents) and Voice Memos audio files. Locked notes still require the note password, which sits behind your account, not on our bench.
App Databases (WhatsApp & Others)
WhatsApp chats come back with the phone because they live in the same encrypted storage the OS mounts at boot. Apps that re-authenticate against a server may ask you to log in again after the data is restored.

We can't promise data that lived only in iCloud and never on the device, and we can't open the phone without the passcode. If we can't boot it, you pay nothing.

iPhone Data Recovery Questions

Fast answers for water damage, dead phones, NAND pairing, passcode requirements, and board-level recovery pricing.

Can iPhone data recovery work after water damage?
Yes, if the SoC, NAND, and enough of the logic board can still be brought back to a stable boot state. For water-damaged iPhones, we remove shields, clean corrosion, locate shorted VDD_MAIN components with a FLIR thermal camera, and repair the power rail so the phone can decrypt its own storage.
How do you recover data from an iPhone that will not turn on?
A dead iPhone is diagnosed on a DC power supply, then checked for PMIC rail shorts, failed Tristar or Hydra USB controllers, and corroded board traces. We repair the original board just enough to boot, enter the passcode, and copy photos, messages, contacts, and app data from the running phone.
Why can't software recover a water-damaged iPhone?
Software needs a powered-on iPhone with a working USB data path. A wet or corroded board often has a shorted Hydra or Tristar circuit, so iPhone recovery software cannot talk to the CPU or encrypted NAND. Plugging it in also sends 5V into a board that can still have liquid bridging.
Can you remove the NAND chip to recover iPhone data?
No. Modern iPhone user data is encrypted to the original SoC, NAND, and the user passcode. Reading the NAND by itself produces encrypted data, so recovery requires repairing the original logic board so the phone can boot and decrypt its own storage.
Do I need my iPhone passcode for data recovery?
Yes. The Secure Enclave verifies the passcode before iOS decrypts user files. Our work restores the hardware path to the passcode screen; it does not change the encryption state or replace the device owner's passcode.
How much does water-damaged iPhone data recovery cost?
Water-damaged iPhone recovery falls within $500–$750: $500 for pre-X models and $750 for iPhone X and newer. That is a flat rate by model, and no data means no recovery fee.
Process

How We Recover iPhone Data

iPhone data recovery requires repairing the original logic board, not running software. We diagnose shorted power rails, replace failed components through board-level microsoldering, and restore enough board function for the CPU to boot, decrypt the NAND, and copy your data directly. Current turnaround is 2-6 weeks.

iPhone data recovery requires repairing the original logic board, not running software. We use Hakko FM-2032 microsoldering irons and FLIR thermal cameras to locate shorted components on power rails, replace them, and boot the phone so the Secure Enclave can decrypt your files for safe extraction. Evaluation is free.

Current turnaround is 2-6 weeks, set by the volume of devices in the queue right now. Every modern iPhone encrypts its storage using the Secure Enclave inside the SoC, making chip-off extraction impossible. We diagnose shorted power rails, replace failed components through board-level microsoldering, and restore enough board function for the CPU to boot, decrypt the NAND, and copy your data directly.

Our goal is simple: get your phone working just long enough to safely copy your data. We perform hardware-level logical recovery; we do not offer iCloud Activation Lock bypass or paywalled cloud unlocking. We focus entirely on recovering your user files from the device.

  1. 1

    Evaluate

    We document the symptoms, model, and any prior repair attempts. No charge for evaluation.

  2. 2

    Repair the Board

    Microsoldering to replace damaged components, repair traces, and restore power to the storage.

  3. 3

    Copy Your Data

    Once stable, we boot the phone, enter the passcode, and safely image all your files.

  4. 4

    Deliver

    Your data is copied to a new drive or your own media. We verify key files before delivery.

Read more about our full recovery process.

Lab sequence

What happens to a dead iPhone after it reaches our Austin lab?

We repair the original logic board until the phone boots, enter your passcode, & copy your files off the running phone. It moves through seven stages in this order.

  1. Intake. We log the model, the symptoms you saw, and any repair attempts made before it reached us. A prior screen job matters, because a long screw driven into the wrong hole can cut traces on the board underneath.
  2. Board inspection. The phone comes apart and the logic board goes under a stereo microscope to look for corrosion, physical damage, and cut traces. A liquid-damaged board isn't powered yet. Its RF shields come off and it goes through the ultrasonic cleaner first, since every power-up on a corroded board can make the damage worse.
  3. Bench diagnosis. The board runs from a current-limited DC supply instead of a battery. Diode-mode readings taken pin by pin flag any point that sits near 0.0V, a short to ground, where a healthy junction reads 0.3 to 0.7V. Injecting that rail under a FLIR thermal camera shows which part heats up.
  4. Quote before paid work. Evaluation costs nothing. You get a firm quote before any paid work begins, at a flat price set by model: $500 for pre-iPhone X models, $750 for iPhone X and newer. A board that would need a donor-board transplant is declined, because we don't offer that right now. A physically destroyed SoC took its keys with it, so that data is unrecoverable. You owe nothing in either case.
  5. Repair on the original board. The fix follows what the meter and camera found. A failed USB data chip gets replaced (Tristar on the iPhone 5 through 7, Hydra starting with the iPhone 8), a shorted capacitor comes off its power rail, and cut traces are rebuilt with jumper wire. Fractured BGA joints get reflowed or reballed on the Zhuo Mao station. The Atten 862 supplies hot air to lift shields & chips. Fine soldering is done with the Hakko FM-2032.
  6. Boot and decrypt in place. The repaired phone powers up on its own board, and your passcode unlocks it so the phone decrypts its own storage. From the iPhone 5s forward, every model with an A7 or later chip pairs its NAND to the SoC and that SoC's Secure Enclave. A chip read on its own gives back ciphertext, so there's no chip-off shortcut. Without the passcode, recovery isn't possible.
  7. Copy and return. With the phone running and unlocked, the files copy off over USB. We verify key files, then send the data back on a new drive or on your own media. Current turnaround 2-6 weeks, the same on both tiers.

A shipped iPhone enters this sequence at intake, and every stage after that runs at our Austin, TX lab. Box it using our mail-in packing and shipping steps, and check which model tier applies in the iPhone pricing table before you send it.

iPhone X and Newer: Sandwich

Why iPhone X and Newer Cost More to Recover

Most iPhone X and newer models use a sandwich board design: two separate PCBs stacked and soldered together. Corrosion trapped between those layers requires separating them with controlled heat before diagnosis can begin. That added diagnostic and repair complexity is why recovery costs more than on single-board pre-X models.

The sandwich board houses all major ICs across both layers: the CPU with Secure Enclave, NAND storage, power management IC, and supporting components. Water damage can corrode connections on either layer or between them, requiring layer separation before the fault can even be located.

When a water-damaged iPhone stops working, the corrosion often sits between these two boards where it cannot be reached without separating the layers. A standard cleaning of the outer surfaces does nothing for corrosion trapped between the sandwich. Separation requires controlled heat, specialized tooling, and re-balling the BGA pads after the repair.

Diagnostics on sandwich boards follow a systematic process: inject a known voltage from a DC power supply, measure current draw to identify short circuits, then use component-level testing (diode mode readings, capacitance measurements) to isolate the fault to a specific rail or IC. The goal is to identify exactly which component failed so we can replace it with microsoldering, rather than guessing.

Face ID
Apple's face recognition system, introduced with the iPhone X. Face ID hardware (the TrueDepth camera array and associated flex cable) connects to the logic board via the earpiece flex. The Face ID module itself cannot be swapped to a donor board; it is cryptographically paired to the original SoC.
Sandwich Board Design
The dual-PCB architecture Apple introduced with the iPhone X, where two separate circuit boards are stacked and soldered together. Water or corrosion trapped between the layers requires separating them with controlled heat before the fault can be diagnosed.
PMIC (Power Management IC)
The power management integrated circuit that generates all secondary supply voltages from the main battery rail. Without stable output from the PMIC, the CPU and NAND cannot receive power. A shorted PMIC is a common cause of a dead iPhone.
Board-Level Failures

Board-Level Failure Modes on iPhone Logic Boards

Common board faults that read to the owner as lost data are USB data IC failures, PMIC and power-circuit failures, and NAND or CPU solder-joint fatigue. Each one has its own symptom pattern and its own rework procedure. Identifying which circuit failed determines the repair steps and the tools required to restore a bootable board.

Common board faults that read to the owner as lost data are USB data IC failures, PMIC and power-circuit failures, and NAND or CPU solder-joint fatigue after a drop or a bad third-party repair. The sections below walk the ones that reach our bench, including the audio codec on iPhone 7 boards and the baseband subsystem after liquid damage.

Each has its own rework procedure performed on Hakko FM-2032 irons, an Atten 862 hot air station, and a Zhuo Mao BGA rework station at our Austin lab.

Tristar and Hydra USB Data Controller ICs

The USB data controller is the IC that lets the phone talk to a computer, and it is a different part by generation. Tristar (CBTL1608 family) carries board reference U2 on the iPhone 5, U1700 on the 6, and U4500 on the 6s.

Hydra ships on iPhone 8 through 14. A damaged Hydra can present as a charging fault, or it can leave charging working normally while the USB data line stays dead.

The reason this matters for data recovery: if a phone charges but isn't detected by iTunes or Finder, the fault is often the USB data IC rather than the NAND.

When the data path measures dead, we remove the Tristar or Hydra with the Atten 862 hot air station, reball the BGA pads, and solder a replacement using the Zhuo Mao station. That restores the data line without touching the encrypted NAND, which is how data recovery software fails on these devices: the software never sees the phone because the USB subsystem itself is dead before any handshake can occur.

Audio IC Fault on iPhone 7 and 7 Plus

The iPhone 7 and 7 Plus have a known audio IC fault. The documented fix is to remove the chip and run a jumper to the C12 pad. Reflowing the chip by itself doesn't fix it.

A board replacement destroys the data, because the NAND is paired to the original SoC, not to the board itself.

We remove the audio IC with hot air on the Atten 862 rework station and run a jumper to the C12 pad. Then we clean the pads with flux and braid, reball the package on the stencil, and put the IC back in place. This repair doesn't touch the cryptographic pairing between the SoC and NAND.

Once audio is back online, we boot the phone, enter the passcode, and copy your photos and messages. For a phone that was bootlooping on top of the audio fault, we diagnose the secondary cause on the same visit.

Baseband Reflow on Water-Damaged iPhone X and Newer Boards

Which baseband CPU a board carries depends on the generation and the carrier.

Recovery starts with ultrasonic cleaning to halt active corrosion. We then separate the two sandwich layers on the Zhuo Mao rework station, inspect the baseband underfill for residue, and reflow the baseband CPU back onto clean pads.

A baseband reflow isn't a chip swap; the same silicon goes back onto the original pads once the underfill is cleared and the joints are remade. The radio calibration data sits in a separate baseband EEPROM that the reflow does not touch.

If the baseband CPU itself has died, all we can do is the water-damage data copy. Cellular service doesn't come back in that case.

NAND Reball vs Chip Swap

Starting with the iPhone 5s and its A7 chip, the NAND is cryptographically paired to the SoC and its Secure Enclave at the factory.

A chip-off recovery (pulling the NAND and reading the raw flash on a programmer) cannot work on these devices; the raw bytes read from the NAND are ciphertext with no recoverable plaintext. The NAND has to stay paired with the original SoC for the encryption chain to hold.

The recovery procedure we use is a reball, not a swap. If the NAND package has lifted from the pads after a drop or water damage, we remove it with hot air on the Atten 862, clean the BGA pads on both the chip and the board, reball the same package on a stencil, and reflow it back down.

The original NAND goes back onto the original board; it is never moved to a donor board. That keeps the cryptographic pairing of SoC and NAND intact and lets the phone decrypt user data after boot. Moving the NAND alone to another board, or dropping in a donor NAND, leaves the phone unbootable or unable to decrypt.

We do not offer a donor-board transplant at this time, so a case that would need one is not accepted right now. If the SoC or the NAND is physically destroyed, the data is unrecoverable and you pay nothing.

Current turnaround is 2-6 weeks, set by the volume of devices in the queue right now, not by outsourcing.

Bench Diagnostic Decision Path

How Do We Find Which iPhone Board Fault Is Blocking Your Data?

We read the phone's electrical signature before touching a soldering iron. A current-limited DC supply shows how much current the board draws, & a multimeter in diode mode reads each power rail against a known-good value. The pattern points to one circuit, & that circuit decides the repair.

Before we touch a soldering iron, we read what the board is doing electrically. A dead iPhone still tells you where it failed if you measure it in the right order. Two instruments do most of the work: a current-limited DC power supply that feeds the board in place of the battery, & a multimeter in diode mode that reads the voltage drop on each power rail pin by pin.

A healthy rail reads roughly 0.3 to 0.7V in diode mode. A reading near 0.0V is a short to ground. Pair that with the current the board pulls on the DC supply, & the failure class falls out of the numbers before any part comes off. Here is how the signatures map to the circuit behind them.

Bench signatureImplicated circuitRepair on the bench
An immediate heavy draw the instant power is applied, before any boot prompt. In diode mode the main rail (PP_VCC_MAIN) reads near 0.0V instead of 0.3 to 0.7V.A dead short to ground on the main power rail.A FLIR thermal camera finds the component heating under current; we lift it with the Hakko FM-2032 & retest the rail.
The phone charges normally but is never recognized over USB.The USB data IC (Tristar on iPhone 5 through 7, Hydra on iPhone 8 & newer) failing the data handshake.Reball & replace the IC on the Atten 862 & Zhuo Mao station, restoring the data line without touching the encrypted NAND.
Normal draw. The board boots & reaches the passcode or Hello screen.No board fault. What remains is the encryption boundary, not a repairable circuit.The owner enters the passcode & the data decrypts in place. No repair substitutes for a missing passcode.

The readings are taken in a fixed order so we never pull a good part chasing a bad one.

  1. Free evaluation & intake. We inspect the board under a stereo microscope for corrosion, drop fractures, & signs of prior third-party repair before any power is applied.
  2. Bench power. We connect the board to a current-limited DC supply in place of the battery & record the resting draw & the draw when a boot is attempted.
  3. Short mapping. If a short signature shows, we read each rail in diode mode against known-good values, then use the FLIR thermal camera to find the component heating under injected current.
  4. Classification. The current-draw pattern & the diode-mode readings together point to one circuit: the main rail, the PMIC & NAND rail, the SoC joints, or the USB data IC.
  5. Rework. We repair the implicated component on the Hakko FM-2032, Atten 862, or Zhuo Mao station, then retest the draw to confirm the signature is gone.
  6. Boot & copy. Once the board boots, the owner enters the passcode, the Secure Enclave releases the keys, & files copy off over USB while the phone decrypts in place.
  7. Hard stops. If the SoC or Secure Enclave is physically destroyed the keys are gone for good, & if the passcode is unknown the data stays locked. Either way there is no charge.

Every branch of this path ends at the same wall. The diagnosis only decides which repair brings the board back to a bootable state; none of it reaches inside the encryption. On A7-and-later iPhones, from the iPhone 5s forward, the data stays ciphertext until the original SoC boots & the owner's passcode unwraps the keys.

If the phone sits in an "iPhone Unavailable" lockout, or the passcode is lost, recovery is not possible, & that lockout is a separate matter from an iCloud Activation Lock tied to Find My. We do not defeat any of these; we repair the hardware so you can unlock your own device.

The measure-then-classify path is the same work whether the board prices at $500 for a pre-iPhone X model or $750 for a Face ID sandwich board, & the evaluation that produces the diagnosis is free.

Not Detected: Recovery vs DFU

Why Won't My Computer Recognize My iPhone?

A computer that won't recognize an iPhone is either a software fault or a broken data path on the board. The fast test is whether the phone enters Recovery mode or DFU mode. If it reaches either, the USB data lines & the SoC are alive & the fault is usually software. If no computer ever sees it, a board-level fault is likely.

"Not detected" covers two different worlds, & the repair bill depends on which one you're in. A phone that boots iOS normally but won't mount in Finder can have a cable, trust-prompt, or software issue, or a damaged Tristar or Hydra IC.

A phone that charges but never appears on any computer has lost its data path on the board. Two built-in diagnostic states, Recovery mode & DFU mode, tell you which side of that line your phone sits on before you spend a dollar.

Recovery mode
The phone shows the cable-to-computer screen & Finder detects a device in recovery. The SoC boots & the USB data path works. A restore or update from a computer often clears it without any hardware work.
DFU mode (Device Firmware Update)
A black screen the computer still detects at a level below iOS. Reaching DFU proves the SoC, the USB data controller, & the data lines are electrically alive. A phone that enters DFU but still won't restore points to a storage or software problem, not a dead power circuit.

A Triage You Can Run Before You Ship Anything

  1. Plug into a known-good cable & computer. If it charges but never appears in Finder, the data handshake is broken even though power delivery works.
  2. Try Recovery mode. If the phone reaches it & Finder sees it, the board's data path is alive; a restore may fix a software fault without our help.
  3. Try DFU mode. Detection in DFU confirms the SoC & USB controller are alive, so the fault is software or storage, not the charging-data circuit.
  4. If the phone charges but enters neither mode & no computer ever sees it, the charging-data controller or a board trace has failed. That's board-level microsoldering, & it's our work.

Here's why the triage matters: a phone that reaches Recovery or DFU usually doesn't need us, & we'll tell you to try a restore first. A phone dead to every computer needs the data line rebuilt on the board, which runs $500 for pre-X models & $750 for iPhone X & newer, performed in-house at our Austin, TX lab. Diagnosis is free, & if we can't recover the data, you pay nothing.

Why us

Why Choose Rossmann for iPhone Data Recovery?

Rossmann Group performs all iPhone board-level microsoldering in-house at our Austin, TX lab. We were founded in 2008, and we've filmed board-level recoveries on YouTube. There are no middlemen: the technician diagnosing your phone is the same person repairing it. No franchises. No outsourcing. Single location.

Rossmann Group performs all iPhone board-level microsoldering in-house at our Austin, TX lab. We were founded in 2008. We have 4.9 stars across 1,837+ Google reviews, and we've filmed board-level recoveries on YouTube. There are no middlemen: the technician diagnosing your phone is the same person repairing it.

iPhone data recovery requires board-level repair skill, not magic software. We do all the work in-house at our Austin lab using the same techniques we teach to millions on YouTube.

Board-Level Expertise

Microsoldering, PMIC diagnostics, and trace repair. Real engineering, not software tricks.

Transparent Pricing

Upfront price ranges, free evaluation. No data recovered means no payment.

Nationwide Mail-In

You can ship from anywhere in the U.S., and we give you clear instructions.

Proven Track Record

2.64M YouTube subscribers. 4.9 star average across 1,837+ reviews.

What Makes Us Different

Work done in-houseYes, Austin lab
Evaluation feeFree
No data, no fee guaranteeYes
Public repair videosOn YouTube
Talk to the technicianYes, directly

Why iPhone Data Recovery Is Different

iPhone recovery differs from hard drive and SSD recovery because on every iPhone from the 5s forward, user data is AES encrypted by an engine keyed to the Secure Enclave. The keys are tied to the original SoC, NAND, and passcode. Chip-off yields only ciphertext. Repairing the original board to a bootable state is the only path to the data.

Encryption challenges:

Every iPhone since the 5s relies on hardware-level Data Protection tied to the Secure Enclave coprocessor. The complete decryption chain requires the original paired NAND storage, the System-on-Chip (SoC) housing the Secure Enclave, and the user's passcode. Because of this cryptographic binding, traditional "chip-off" data extraction by desoldering just the storage chip is impossible; if the main SoC is physically fractured or destroyed, the keys are lost forever.

This means there is exactly one path to your data: repair the logic board enough to boot the phone, enter the passcode, and copy the files directly from the running device. That is board-level microsoldering work; not software, not "chip-off," and not magic.

Secure Enclave
A dedicated security coprocessor inside the iPhone's main chip. It stores encryption keys and handles passcode verification. If the Secure Enclave is physically destroyed, the data cannot be decrypted.
NAND Storage
The flash memory chip that holds all user data: photos, messages, contacts, and app data. NAND is durable and typically survives drops, water, and power failures. The data is encrypted at rest.
Logic Board
The main circuit board containing the CPU, Secure Enclave, NAND, power management IC (PMIC), and all supporting components. Board-level repair means diagnosing and replacing individual components on this board using a microscope and microsoldering iron.
Microsoldering
Soldering individual components (capacitors, resistors, ICs) on a circuit board under a microscope. In catastrophic data recovery, this extends to repairing severed internal copper traces, reconstructing ripped BGA mounting pads, and reballing critical chips on severely fractured logic boards. This is the core skill that separates board-level data recovery from standard phone repair.
Model FamilyEncryptionSupported
Original iPhone - iPhone 5cNo Secure EnclaveYes
iPhone 5s - 8 PlusSecure EnclaveYes
iPhone X - 11 SeriesSecure EnclaveYes
iPhone 12 - 14 SeriesSecure EnclaveYes
iPhone 15 - 16 SeriesSecure EnclaveCase-by-case

This is why your passcode is required, why software tools cannot help, and why swapping in a different phone leaves your data behind on the original board. The lone exception is pre-A7 iPhones, which predate the Secure Enclave; on those older models this encryption barrier does not apply.

Passcode-Locked iPhone Reality

Can You Recover Data From a Passcode-Locked iPhone?

Board repair restores the hardware path to the passcode screen; it does not unlock the phone. The Secure Enclave derives the disk encryption key from your passcode combined with a hardware UID fused into the chip. A passcode you know is the dividing line. No data-recovery lab brute-forces or extracts that key.

The Secure Enclave runs passcode checks on its own coprocessor, & it slows every wrong guess down on purpose. Keep guessing wrong and the delays grow from 1 minute up to 8 hours. After 10 or more wrong attempts the phone locks, and it has to be connected to a Mac or PC. The Secure Enclave enforces those delays, and restarting the phone during one doesn't clear it.

The encryption key is never stored anywhere a tool can read it. Each iPhone has its own root key, called the UID, fused into the SoC when it's made. Your passcode is entangled with that UID to protect your files.

The UID never leaves the chip; no instrument reads it off the die, & no off-board rig recomputes the key without it. That is why pulling the NAND & reading the raw flash returns ciphertext, & why the math has to happen on your phone's own Secure Enclave with your passcode entered.

Forensic unlock is a different business than data recovery, & we're not in it. Tools sold to law enforcement, like GrayKey & Cellebrite, chase software exploits that circumvent iOS lock-screen restrictions on a phone that already powers on & boots. They don't fix a dead board, & they're not repair tools.

Our work is hardware: we restore the board until the passcode screen appears, & then you type the passcode you already know. If you don't know it, recovery isn't possible & there is nothing to pay for.

Passcode Lock Is Not Activation Lock

Passcode (encryption) lock
The Secure Enclave gate. Your passcode unwraps the on-device AES key so iOS can read your files. We restore the hardware so the phone reaches this screen; you enter the passcode to decrypt. Without it, the data stays ciphertext on the NAND.
Activation Lock (iCloud lock)
An account check against Apple's servers tied to your Apple ID, separate from disk encryption. It gates device setup, not file decryption. We repair the board; we do not remove Activation Lock.

The practical rule: if the phone is dead, water-damaged, or not detected, & you know the passcode, board repair is the path at $500 for pre-X models & $750 for iPhone X & newer, performed in-house at our Austin, TX lab under no data, no fee. A locked phone you can't unlock, or an Apple ID you can't sign into, isn't a hardware fault we can solve.

What To Do Right Now

What To Do Right Now

If your iPhone just died or got wet: stop powering it on, and do not put it in rice. Every power-on attempt on a water-damaged phone can short corroded circuits and destroy components needed for recovery. Get it to a board-level lab fast. Water damage can't wait.

If your iPhone just died or got wet: stop powering it on, and do not put it in rice. Every power-on attempt on a water-damaged phone can short corroded circuits and destroy components needed for recovery. Get it to a board-level lab fast. Water damage can't wait.

If your iPhone just stopped working or got wet, follow these steps immediately.

Stop trying to turn it on

Every power-on attempt on a water-damaged phone can short corroded circuits and destroy components needed for recovery. If it fell in water, do not plug it in and do not press the power button.

Do not put it in rice

Rice does not fix corrosion. Water wicks under shielding and corrodes microscopic components on the logic board. Drying the outside does nothing for the damage already happening inside.

Rice wastes time while corrosion spreads.

Do not try data recovery software

Software requires a working phone connected via USB. It cannot communicate with a dead device. Downloading software will not help and you will waste money.

Contact a board-level repair lab

The sooner a technician opens the phone, cleans the board, and stops the corrosion, the better your chances. Water damage can't wait. Contact us for a free evaluation or ship it to our lab.

First Aid for a Water-Damaged

First Aid for a Water-Damaged iPhone

If your phone gets wet, do NOT plug it in or charge it. Power it off immediately and dry the outside. Skip the rice. Every power-on attempt on a water-damaged phone risks shorting corroded circuits, destroying components essential for recovery.

If your phone gets wet, do NOT plug it in or charge it. Power it off immediately and dry the outside. Skip the rice. Every power-on attempt on a water-damaged phone risks shorting corroded circuits, destroying components essential for recovery.

If your phone just got wet, follow these steps in order.

  1. 1

    Do NOT plug it in or charge it

    Plugging a wet phone in causes rapid electrolysis that destroys board components and traces. Leave the cable out.

  2. 2

    Power off and dry the exterior

    Power it off immediately and dry the outside thoroughly with a towel.

  3. 3

    Skip the rice

    Rice does nothing to clean corrosion under BGA chips. It never reaches the damage inside.

  4. 4

    Send to a board-level repair lab

    Contact us or ship it today.

What do I do if my iPhone fell in water and still turns on?

Back it up right now, before anything else. A phone that still boots and still takes its passcode decrypts its own files in place, so you can copy everything off for free. The moment the backup finishes, power it off and leave it off. Don't charge it, and don't plug it into a computer to check on it.

That window closes without warning. Once the board stops booting, you can't back it up anymore. Getting the files back then takes board-level microsoldering, done here in Austin under a stereo microscope, and it stops being free.

A phone that survived the dunk today can still die later this week. Liquid wicks under the RF shields and keeps corroding the board long after the outside feels dry. Two board consequences show up repeatedly.

The first is a corrosion short that drags down PP_VCC_MAIN, the main system rail downstream of the battery and the charging path, which is not the raw battery rail (PPBATVCC). The second is corrosion on the USB data controller IC, Tristar on the iPhone 5 through 7 and Hydra on the iPhone 8 through the iPhone 14.

A damaged data IC shows up in three common ways. The phone won't charge at all, it reports charging while the battery percentage never moves, or it charges normally while no computer ever sees it on USB. That last one is the version that costs people their photos, because the phone looks healthy right up until it doesn't.

Cleaning corrosion off a logic board takes an ultrasonic bath and a microscope, not a countertop.

You can check whether liquid actually got inside on any iPhone that still has a physical SIM tray. Apple puts an externally visible liquid contact indicator on those models. It turns fully red when it contacts water. Some countries and regions get eSIM-only models from the iPhone 14 on, and those have no SIM tray and no externally visible indicator. A white indicator is also weak evidence: it tells you liquid didn't reach that one spot, not that the board is clean.

If it already stopped booting, backing it up isn't an option anymore and the job is board-level work: shields off, ultrasonic clean, find the shorted component, replace it. Read the water damage recovery guide or the liquid damage repair page, then contact us for a free evaluation or ship it to the lab. No data, no fee, and no diagnostic charges either way.

For a detailed explanation of each step, read our full water damage recovery guide.

Water Damage Diagnostics: Power Rail

Water Damage Diagnostics: Power Rail Short Circuits on iPhone Logic Boards

Liquid does not destroy data directly; it creates short circuits on the logic board power rails that prevent the CPU from booting. A common failure is a short to ground on VDD_MAIN. We identify the shorted component using a FLIR thermal camera and remove it with a Hakko FM-2032 iron to restore normal current draw.

Liquid does not destroy data directly; it creates short circuits on the logic board power rails that prevent the CPU from booting. A common failure is a short to ground on VDD_MAIN. We identify the shorted component using a FLIR thermal camera and remove it with a Hakko FM-2032 iron to restore normal current draw.

When water bridges two exposed pads under an RF shield, the resulting electrolytic corrosion creates a direct path to ground that drains the battery and collapses the voltage feeding the Power Management IC (PMIC). Without stable VDD_MAIN, the PMIC cannot generate the secondary step-down voltages required to power the CPU and NAND.

Our diagnostic procedure: after confirming a short using a multimeter in diode mode, we inject a low, current-limited voltage directly onto the shorted rail. We then use a thermal camera to identify the specific surface-mounted ceramic capacitor that is conducting to ground. Removing that shorted component with a microsoldering iron restores normal current draw and allows the PMIC to sequence the power rails.

Once VDD_MAIN is stable, the CPU initializes the Secure Enclave, mounts the encrypted NAND, and the phone boots to the passcode screen.

Wet Screen Lockout Risk

Why a Wet iPhone Left Powered On Can Permanently Lock Your Data

A wet touchscreen registers phantom presses the user never made. On the passcode screen, those false touches enter wrong codes on their own and can drive the phone into the "iPhone Unavailable" lockout. Once that happens, Secure Enclave encryption makes the data unrecoverable. Power a wet phone off and leave it off.

Water bridges the digitizer the same way it bridges the board. A liquid-soaked screen reports touches the user never made, and on the lock screen those ghost touches enter wrong passcodes one after another. After enough failed attempts iOS escalates to the "iPhone Unavailable" state, then to a permanent lockout.

This is a separate failure from the corrosion damage covered in our water damage guide. Corrosion is a board problem we can repair. A passcode lockout is a cryptographic dead end. The Secure Enclave ties the decryption keys to the original SoC, NAND, and a correct passcode, so a phone driven into permalock by its own wet screen holds data no lab on earth can decrypt.

The fix costs nothing and takes one action: power the phone off and leave it off until it reaches a board-level lab. Don't prop it up to "see if it still works," and don't leave it sitting on the lock screen. A wet phone that stays off can't lock itself out.

Compare iPhone Data Recovery

Compare iPhone Data Recovery Quotes

Rossmann Group publishes iPhone data recovery pricing. A higher quote should come with a clear technical explanation: which board fault was found, whether the phone was inspected under a microscope, and whether the repair happens on the original logic board. Getting data off an iPhone is board-level electronics repair on an encrypted device, not cleanroom work.

Rossmann Group publishes iPhone data recovery pricing at $500–$750. A higher quote should come with a clear technical explanation: which board fault was found, whether the phone was inspected under a microscope, and whether the repair happens on the original logic board.

iPhone data recovery is not cleanroom work. It is board-level electronics repair on an encrypted device. Before approving any quote, compare the actual diagnosis, the published price range, and whether you can speak with the person doing the repair.

Quote QuestionWhat to Look ForRossmann Group
Published pricingModel-based range before you approve the work$500–$750
EvaluationBoard-level inspection before a final quoteFree board-level evaluation
Who Does the WorkNamed in-house repair locationIn-house, Austin lab
Talk to TechnicianDirect access to the person diagnosing the boardYes, directly
Repair ProcessBoard-level diagnosis, not a generic cleanroom claimStreamed on YouTube

See our full comparison of alternatives to DriveSavers.

Price is only useful when it is tied to a specific diagnosis. Ask for the failed circuit, the board area inspected, and what work is required before you approve any iPhone recovery quote. Read our detailed breakdown.

Audit a DriveSavers iPhone

Audit a DriveSavers iPhone Recovery Quote

DriveSavers is a known data recovery company. For an iPhone, the audit question is not the brand name on the quote; it is whether the quote is tied to a real board diagnosis. iPhone recovery is encrypted-device repair: restore the original logic board far enough to boot, enter the passcode, and copy the data.

DriveSavers is a known data recovery company. For an iPhone, the audit question is not the brand name on the quote; it is whether the quote is tied to a real board diagnosis. iPhone recovery is encrypted-device repair: restore the original logic board far enough to boot, enter the passcode, and copy the data.

Board Diagnosis Details

A useful quote should name the failure path: shorted power rail, corroded connector, damaged Tristar or Hydra USB controller, torn display path, sandwich-board interconnect fault, long screw damage, or another specific board issue. "Data recovery" by itself is a category, not a diagnosis.

Because the data is cryptographically tied to the original SoC, NAND, and passcode, the repair goal is narrow: make the original board boot long enough to copy files. Ask whether the quote covers that exact board repair or a broad data recovery intake category.

Public Quote Review Examples

The videos below discuss public iPhone recovery quote disputes. Treat them as examples of what to ask before approving work: was the phone opened, was a known-good screen tested, and was a board fault documented?

Screen fault quote review

A display fault can look like a dead-phone data recovery case until the phone is tested with a known-good screen.

Source: Source video by Jessa Jones Jessa Jones, iPad Rehab

Prior repair damage review

Prior repair damage can turn a normal hardware repair into a data recovery panic. The quote should still identify the failed part or circuit.

Source: Source video by Jessa Jones Jessa Jones, iPad Rehab

Quote review discussion

Source: Source video by Louis Rossmann Louis Rossmann

When an evaluation does not include board inspection, the quote cannot tell you what is actually wrong. Ask for a diagnosis that names the failed circuit, failed part, or board area before approving a high-value recovery.

"Unrecoverable" Does Not Always Mean Unrecoverable

If any lab says an iPhone is unrecoverable, ask what technical limit was found. A physically destroyed SoC, destroyed NAND, missing passcode, or severed critical board layer can make recovery impossible. A vague answer is not enough to audit.

A second opinion is most useful when it starts with the board: microscope inspection, diode-mode readings, current draw, known-good parts, and a clear explanation of the actual failure.

iPhone X and newer board check: Dual-board iPhones split functions across stacked boards, but user data remains tied to the original CPU, NAND, and passcode. A quote should explain why the named board area matters to booting the phone and copying data.

iPhone Quote Review Discussion

Full breakdown and discussion

iPhones Do Not Need a Cleanroom for Data Recovery

An iPhone keeps its data on a NAND flash chip soldered to the logic board. Getting it back is board-level electronics repair with a microscope, a microsoldering station, and a multimeter. You don't need a cleanroom for any of it.

An iPhone keeps its data on a NAND flash chip soldered to the logic board. Getting it back is board-level electronics repair with a microscope, a microsoldering station, and a multimeter. You don't need a cleanroom for any of it.

In the repair, we diagnose shorted power rails, replace corroded capacitors and ICs, and restore power to the encrypted storage subsystem.

The tools are a microscope, a microsoldering station, a DC power supply, and a multimeter.

A cleanroom adds nothing to that work.

How to Choose an iPhone

How to Choose an iPhone Data Recovery Service

The key question is whether the shop does board-level microsoldering in-house or ships your phone to a third party. Before sending your device anywhere, ask these five questions about board repair, pricing, and technician access.

The key question is whether the shop does board-level microsoldering in-house or ships your phone to a third party. Before sending your device anywhere, ask these five questions.

  1. Do you do board-level repair in-house?

    If the answer is no, ask which lab receives the phone and who is responsible for the diagnosis.

  2. Can I talk to the technician who will work on my phone?

    A useful intake process lets you ask technical questions before you approve board repair.

  3. What does your 'free evaluation' actually include?

    A real evaluation means opening the phone and inspecting the board.

  4. What is your actual price range for my model?

    If they won't give you a range until they have your phone, that is a red flag. Legitimate shops can give you a ballpark based on model and symptoms.

  5. Can I see examples of your work?

    Ask for videos, case studies, or reviews showing actual board-level repair. Transparency is the best trust signal.

Where the work happens

Where does an iPhone data recovery service near you actually do the work?

Every board-level repair we perform happens in one building, our Austin, TX lab at 2410 San Antonio Street, and nationwide service is mail-in from all 50 states. There is one location and no franchise network, so no phone gets forwarded to a third-party lab.

Bench diagnostics on a dead or corroded board

Diagnosis starts on a current-limited DC supply with a multimeter in diode mode, reading voltage drop pin by pin across the board: 0.3 to 0.7V is a normal junction, and a reading near 0.0V is a short to ground. A FLIR thermal camera then shows which component heats when the suspect rail is injected.

Rework runs on a Hakko FM-2032 iron on an FM-203 or FX-951 base for discrete parts, an Atten 862 hot air station for shields and IC removal, & a Zhuo Mao station for BGA reballing, all under a stereo microscope. A corroded board goes through the ultrasonic cleaner before any of that begins.

What a board-level specialist works on that a module-level shop doesn't

Module-level phone repair swaps assemblies such as a screen, a battery, or a charge-port flex. Each one comes off a connector and goes back on a connector, & the work stops at the edge of the logic board.

Board-level data recovery starts where that stops. The faults that strand data are inside the board itself. Sometimes it's the USB data IC: Tristar on iPhone 5 through 7 boards, or Hydra starting with the iPhone 8. Sometimes the PMIC rails never sequence up to the SoC. And a drop or a bad third-party repair can fracture the BGA joints under the NAND or the SoC. Replacing a charge-port flex does nothing for a dead data line when the IC behind that connector is the part that failed.

When you compare iPhone data recovery services, the detail worth pinning down is which building the component-level work happens in and who you can talk to about it.

Your iPhone decrypts its own data on its original board

On A7 and later iPhones, meaning the 5s forward, recovery means microsoldering the original logic board back to a bootable state, powering the phone up, having you enter your passcode, and copying the files off over USB while the device decrypts in place.

Reading the NAND on its own returns ciphertext, because that NAND is cryptographically paired to its original SoC. There is no chip-off shortcut and no logical donor read. Pre-A7 iPhones predate the Secure Enclave and are the exception to that statement.

Decryption needs the original paired silicon and your passcode together. If the SoC is physically destroyed, the keys are gone with it and the data is unrecoverable. We tell you that instead of billing you for an attempt.

Apple security stays intact through all of it. Passcode lock is the encryption gate, and iCloud Activation Lock is a separate ownership lock tied to Find My; the two are different things. Our job is repairing the hardware so that you, the owner, can unlock the device and decrypt your own files.

Walk-in drop-off is what local actually buys you

If you are already in Austin, you can hand the phone across the counter at 2410 San Antonio Street. That is the entire local advantage.

Everyone else ships, and the shipping part is ordinary: pack the iPhone in a padded box, send it, and we evaluate it for free & give you a firm quote before any work starts. For the packing and address specifics, read how mail-in intake works. A shipping label changes nothing about what happens under the microscope.

What does the recovery cost once the phone reaches the bench?

Pricing is flat and model-based, with 2 tiers and no hourly meter. Pre-iPhone X models are $500. iPhone X and newer are $750. Most of those models use the sandwich board design, two PCBs soldered together, which takes longer to open, probe, and put back together. That is the whole range: $500–$750.

Current turnaround 2-6 weeks, and it runs the same on both tiers. No data, no fee. Free evaluation. No diagnostic charges.

Supported models

Supported iPhone Models

Our Austin lab performs board-level data recovery on iPhone models from the original iPhone through the iPhone 16 series, as listed in the pricing tiers on this page. Pre-X models use a single-layer board. Most iPhone X and newer models use a sandwich board design, and that makes them harder to diagnose. Every iPhone from the 5s forward uses Secure Enclave encryption; your passcode is required for those recoveries.

Our Austin lab performs board-level data recovery on iPhone models from the original iPhone through the iPhone 16 series, as listed in the pricing tiers on this page. Pre-X models use a single-layer board and cost $500. Most iPhone X and newer models use a sandwich board, and that tier costs $750.

Every iPhone from the 5s forward uses Secure Enclave encryption; your passcode is required for those recoveries.

Model FamilyPrice Range
iPhone 16, 16 Plus, 16 Pro, 16 Pro Max$750
iPhone 15, 15 Plus, 15 Pro, 15 Pro Max$750
iPhone 14, 13, 12 series (all variants)$750
iPhone 11, X, XS, XS Max$750
iPhone XR$750
iPhone 8, 8 Plus, 7, 7 Plus$500
iPhone 6s, 6s Plus, 6, 6 Plus, 5s$500
iPhone 5, 5c, 4s, 4, 3GS, 3G, original iPhone$500

Every model listed above from the 5s forward uses Secure Enclave encryption, and the user passcode is required for those recoveries. Pre-X models use a single-layer logic board with simpler power architecture, which is why they cost less. Pricing follows the model tier rather than the board style, so the XR prices at the iPhone X and newer tier despite its single-layer board.

Most iPhone X-era and newer models use Apple's sandwich board design with two PCBs soldered together, adding diagnostic time and repair complexity. The iPhone XR is the exception. It uses a single-layer board. See our full pricing page for details.

Failures

Technical Details

Technical details explain what actually goes wrong and how we fix it. Long screw damage cuts traces inside for image, touch, or boot-critical nets; water corrodes capacitors and IC pins on critical power lines.

For those who want to understand what actually goes wrong and how we fix it. Click to expand each section.

Long Screw Damage

Phone died after a screen repair? Wrong screw length can sever internal traces.

Long screw damage happens when an over-length screw is driven into the standoff near the display connector. It drills through inner PCB layers and cuts traces for image, touch, or boot-critical nets.

Diagram showing how long screw damage occurs when over-length screw penetrates iPhone logic board PCB layersMicro-jumper repair technique for restoring severed traces from long screw damage on iPhone logic board

Our fix: we remove the torn copper, reconstruct the path with micro-jumpers, and then stabilize the board for data imaging.

Chip-Off Reads Return Only Ciphertext

Hardware encryption ties the NAND to the CPU and Secure Enclave.

iPhone storage is hardware-encrypted to the CPU and Secure Enclave, so "chip-off" reads won't work. The only path to your data is to repair the logic board enough to boot, enter the passcode, and export your files.

Board-level repair labs like ours work on the original logic board so the phone can boot and copy data.

Why "Rice" and Drying Don't Work

Water corrodes components under shields. Drying doesn't fix electrical damage.

Water wicks under RF shields where it corrodes capacitors and IC pins on critical power lines. That's why "rice" or simple drying fails. The corrosion causes electrical shorts that prevent the phone from booting.

Corroded iPhone logic board

Proper treatment: Remove shields, ultrasonic clean the board, diagnose and repair damaged power paths, then boot long enough to copy your data.

Common iPhone Error Codes in iTunes and Finder

Common iPhone error codes in iTunes and Finder mark the point where an update or restore stopped. Apple documents 9, 4005, 4013, 4014, and 14, and documents 4041, 4042, and 1110 nowhere at all. A code names the step that failed; which fault caused it is a bench measurement.

These codes appear when iTunes or Finder cannot finish an update or a restore. Apple publishes a cause and a step list for some of them and nothing at all for others. The entries below say which is which.

Error 4013
An iTunes or Finder restore error. Apple's published guidance for errors 4005, 4013, and 4014 is to try the update again. A standard restore wipe isn't a recovery step. It erases the device.
Error 4041
A restore or update failure in the 40xx family that Apple does not document anywhere in its update and restore error index. There is no published cause for it and no published step list. Apple's own steps for the restore errors it does document are free to try on any failed restore, but they are not a statement about what 4041 means. A phone that keeps failing gets diagnosed by measurement at the board level, in-house at the Austin, TX lab.
Error 4042
Apple doesn't document this restore failure either. The two get the same treatment here: the board is measured to find out whether a hardware fault is stopping the restore, and if one is, it is repaired on the original board so the phone can boot and copy its own files over USB. There is no drive to image and no chip-off shortcut; a raw memory read stays encrypted without the original paired NAND, the original SoC, and the owner's passcode together.
Lockdown Mode
An optional high-security state on iOS 16 and later. Apple's documentation states that the device has to be unlocked to connect it to an accessory or another computer. Board-level repair restores the hardware path to the passcode screen; the phone's owner then unlocks the phone before any data is copied.
DFU Mode (Device Firmware Update)
A recovery state where the iPhone accepts firmware from iTunes or Finder but does not load the operating system. A phone stuck in DFU mode cannot boot to the passcode screen, which means data cannot be copied. The cause can be CPU or storage damage.

Stop the restore attempts. Each failed restore attempt risks permanently destroying access to your data. Contact us for a free evaluation before trying again.

Restore Error Bench Triage

What Does iPhone Error 4041 Mean?

Error 4041 appears when an iTunes or Finder restore or update fails to finish. Apple documents the code nowhere in its update and restore error index, so it carries no published cause and no published step list. What is actually wrong with a given phone comes from measuring the board, not from the number.

What State Is the Phone in After a 40xx Restore Aborts?

A 40xx code names the step that failed, not the condition of your files. The restore transaction stopped partway and the phone sits non-booting. Nothing in that message reports what happened to the photos either way.

The distinction decides the job at intake. A restore is an erase-and-reinstall operation, so how far it got before it aborted is the question a technician has to answer before anyone promises anything about the files.

What Is Worth Trying Before Sending a Phone In?

For errors 9, 4005, 4013, and 4014, Apple's steps are: update your computer, force restart the phone, choose Update instead of Restore, try another USB cable, & try another computer. Those cost nothing and are worth running on any failed restore.

They are not a claim about what 4041 means, because Apple makes no such claim. If they change nothing and the code still lands, the next step is a measurement rather than another attempt. That is where board-level work starts.

Bench Triage for a Restore That Keeps Failing

A board that aborts a restore gets measured before it gets heated. The instruments are ordinary. The order they run in is what keeps a repairable board repairable.

  1. The board goes on a current-limited DC supply in place of the battery, and the draw is watched while the restore is attempted rather than only at rest. A board that enumerates and then collapses mid-write behaves differently from one that never enumerates at all.
  2. A multimeter in diode mode reads the voltage drop pin by pin across the rails feeding the USB data path and the storage. Roughly 0.3V to 0.7V is a healthy junction; a reading near 0.0V is a short to ground.
  3. With voltage injected, a FLIR thermal camera localizes whatever is eating that current: a shorted capacitor, a corroded IC, or a via bridged by liquid residue.
  4. We put the USB data controller under the stereo microscope. That's Tristar on the iPhone 5 through 7 and Hydra on the iPhone 8 and later. Corroded pads, fractured BGA joints, and damage left by a previous repair all show at magnification.
  5. If the data path measures clean, attention moves to the PMIC rails that have to hold the storage up for the full length of the write.

What happens next follows the reading. Corrosion goes through the ultrasonic cleaner first. A failed IC comes off under the Atten 862 hot air station & its replacement is soldered down with the Hakko FM-2032 on an FM-203 base; a package that has to be reballed goes to the Zhuo Mao BGA station.

All of it happens in-house at the Austin, TX lab, and the evaluation costs nothing.

A Failed Restore Writes to the Same Storage You Want Back

A restore is a write path aimed at the storage you're trying to keep. iTunes and Finder format and push firmware onto the same NAND that holds the photos, and they do that whether or not the board can hold a stable link for the length of the operation.

A retry changes nothing about the component that aborted the first attempt. It runs the write again against a board that has already shown it can't finish one. If liquid started this, every power-up also drives current through corroding traces and spreads the damage under the shields.

Why Can't a Lab Read the Memory Chip Instead?

On A7-and-later iPhones, meaning the 5s onward, user data is encrypted at rest and stays that way off the board. Decryption needs three originals together: the paired NAND, the original SoC that holds the Secure Enclave, & the owner's passcode. Desolder the memory chip and what you hold is ciphertext.

So the path runs through the original board. We repair it until it boots to the passcode screen, the owner enters the passcode, and the phone decrypts its own storage while we copy files over USB. If the SoC is physically destroyed, the keys died with it and the data is unrecoverable; we'll tell you that.

The passcode stays mandatory. The Secure Enclave rate-limits guesses in hardware, and iCloud Activation Lock is a separate ownership lock that has nothing to do with the encryption gate. This lab does not crack, defeat, or work around either one; the job ends at a phone that boots far enough for its owner to unlock it.

How Does 4041 Differ from 4013, 14, and 1110?

The restore codes that already have their own pages here fail for different reasons, and the reason decides the repair.

Error codeWhat the code points at
Error 4041A restore or update that did not finish. Apple hasn't published a cause for it.
Error 4042Also undocumented. Same bench sequence.
Error 4013 and 4014Error 4013 is a restore failure that's still there after you follow Apple's retry guidance. Error 4014 is grouped with it in Apple's guidance and is diagnosed on the same page.
Error 14Apple ties it to a device that was running iOS 13 and low on storage before the update, and names no other cause.
Error 1110Another code Apple does not document at all.

No data, no fee. Free evaluation. No diagnostic charges. Board-level iPhone work is $500 for pre-X models and $750 for iPhone X and newer, done in-house at our single Austin, TX location.

iPhone Recovery by Problem Type
FAQ

Frequently Asked Questions

Frequently asked questions cover dead iPhones, water damage, passcode requirements, pricing, DriveSavers quotes, cleanroom claims, and chip-off limits. The full answers explain when board-level microsoldering works and when iPhone data recovery is not possible for your iPhone user files.

Quick answers to common questions. Click any question to see the full answer.

Can you get data off a dead iPhone?
Yes. A dead iPhone usually has a failed power circuit, such as the charging IC or the PMIC, or fractured solder joints on the logic board. The NAND storage chip itself is durable and retains your photos, messages, and contacts even when the phone will not turn on. We repair the board using microsoldering to restore power, boot the device, enter the passcode, and copy data directly. Recovery costs $500–$750, depending on the model. Current turnaround is 2-6 weeks. If we cannot recover your data, you pay nothing.
Can you recover data from a water-damaged iPhone?
Yes. We remove shields, clean the board ultrasonically, diagnose power circuits, and repair what is needed to boot. Then we copy your photos, messages, and contacts safely. Important: Don't try to power on or charge a wet phone. Every attempt can worsen damage.
Can I recover data without a backup?
Yes. iPhone storage is encrypted to the device, so we cannot just remove the chip. We repair the phone to a bootable state, enter your passcode, and export directly from the device. No iCloud or iTunes backup needed. We copy directly from your phone.
What if my phone died after a screen repair?
A screw of the wrong length, driven in during a screen repair, can cut traces inside the board. That's called "long screw damage." We repair these by mapping the damage and rebuilding connections with micro-jumpers. This is a board problem, not a screen problem. Microsoldering is the fix.
How long does recovery take?
Current turnaround is 2-6 weeks, whether the phone is pre-X or iPhone X and newer. That window reflects the volume of devices in the queue right now, not outsourcing. All component-level iPhone recovery is done in-house at our Austin, TX lab. We give you an estimate after seeing the device.
What if you cannot recover my data?
You don't pay. Our policy is no data, no fee. If the CPU (which contains the Secure Enclave) or the storage chip is physically destroyed, recovery is not possible. We will tell you honestly.
Do I need to know my passcode?
Yes. Every iPhone since the 5s encrypts all user data with keys tied to the Secure Enclave and your passcode. Without the correct passcode, the data cannot be decrypted, even with a fully working phone. No commercial tool can decrypt this data without the passcode. If you know your passcode, we repair the board, boot the phone, and enter it to copy your files. If you do not know your passcode, recovery is not possible.
How much does iPhone data recovery cost?
At Rossmann Group, iPhone data recovery costs $500 for pre-X models and $750 for iPhone X and newer. Our free evaluation gives you a firm quote before any work begins. If we cannot recover your data, you pay nothing.
Does data recovery software work on a dead iPhone?
No. Dr.Fone, UltData, and PhoneRescue need an iPhone that powers on and connects over USB, or an iTunes or iCloud backup you already made. If your iPhone is dead, no software can reach the encrypted storage. The only option is board-level hardware repair.
What should I do if my iPhone gets wet?
Stop trying to turn it on or charge it immediately. Do not put it in rice. Rice does not fix corrosion that is already damaging components under the shielding. Get the phone to a board-level repair lab as soon as possible. Water damage can't wait, because corrosion spreads every hour.
Can data be recovered from an iPhone that was in water for days?
It depends on how far the corrosion has spread. The NAND storage chip is durable. The challenge is repairing the corroded power circuits on the logic board. Earlier treatment gives better odds, but it is always worth an evaluation.
Is iPhone data recovery worth it?
Yes, when the data is irreplaceable. Photos, messages from a loved one, or business-critical data are worth far more than $500–$750. Our no data, no fee policy means you only pay if we succeed. The evaluation is free, so there is no risk in finding out if recovery is possible.
What is the difference between a big lab and an independent repair shop?
Check three things: whether the shop publishes its prices, whether it does the microsoldering in-house, and whether it lets you talk to the technician before you approve the work.
Is DriveSavers worth it for iPhone data recovery?
For iPhone data recovery, evaluate the quote as board-level repair work on the original logic board, not a hard-drive cleanroom procedure. Compare published pricing, ask who performs the board repair, and ask whether you can speak to the technician before shipping the phone. Rossmann's published iPhone range is $500–$750.
Why did my iPhone data recovery software fail?
Software tools like Dr.Fone and UltData need your iPhone powered on and talking over USB. That connection runs through the Tristar or Hydra IC, which routes the USB data lines to the SoC. If the power management IC (PMIC) is dead, a power rail is shorted, or corrosion has broken the USB data lines, the software has no electrical path to reach the storage chip. The software did not fail because it was bad software. It failed because the hardware it needs to communicate with is physically broken. Board-level microsoldering to repair the power circuits is the only path forward.
Can a data recovery company remove the memory chip from my iPhone to get data?
No. iPhones do not have removable memory cards and never have. On the iPhone 5s and later, your data sits on a BGA-soldered NAND chip, and the SoC's inline AES engine encrypts it with keys from the Secure Enclave. Desoldering the NAND and reading it directly yields only AES-encrypted data that cannot be decrypted without the original paired SoC. If a company claims they will remove a "micro SD card" or internal memory module from your iPhone, they do not understand Apple hardware. The only recovery path is board-level micro-soldering to repair the logic board, boot the phone, enter the passcode, and copy data from the running device.
Why won't my computer recognize my dead iPhone for data recovery?
USB communication between an iPhone and a computer is handled by a specific controller IC on the logic board. On iPhone 5 through 7, that's the Tristar IC. On iPhone 8 through 14, it's the Hydra IC. If a power surge, liquid damage, or a faulty cable destroys this IC, the phone can still draw charging current but cannot establish a USB data connection. No computer, no iTunes, and no data recovery software can see the device. Replacing the damaged Hydra or Tristar IC via micro-soldering restores the USB data line and allows file access.
Does the iPhone 15 Pro USB-C port change the data recovery process?
The A17 Pro SoC in the iPhone 15 Pro integrates a USB 3.2 Gen 2 controller capable of 10 Gbps, replacing the Lightning-based USB 2.0 data path used in older models. The USB-C data lines are routed differently on the logic board than Lightning-era designs, so diagnosing a "not recognized by computer" fault requires different schematic references and diode mode readings. The encryption architecture is unchanged: the A17 Pro Secure Enclave must be functional to decrypt the NAND, and the user passcode is still required. If recovery is not possible, you pay nothing.
Can I use data recovery software on a water-damaged iPhone?
No, and attempting it can destroy your data permanently. Plugging a water-damaged iPhone into a computer via USB sends 5V into a logic board with active liquid bridging. This accelerates electrolytic corrosion across power rails and can create new shorts on the board. If the SoC dies, the Secure Enclave encryption keys are lost forever. Software tools require a functioning USB data path and a booted CPU to access encrypted storage. Board-level microsoldering to remove shorted components and restore stable power is the only path.
Why can iPhone data recovery quotes vary when Rossmann charges $500–$750?
An iPhone keeps its data on NAND flash soldered to the logic board. No cleanroom is needed. Getting the data back is microsoldering under a microscope at a bench. Ask every lab whether the quoted work is actual board-level repair, whether it is performed in-house, and whether the quote changes after board inspection. Our pricing reflects the labor of in-house logic board microsoldering at our Austin lab.
What is an iPhone data recovery service?
An iPhone data recovery service repairs the phone's logic board using microsoldering to restore power to the encrypted storage. Unlike software tools that require a working phone, a board-level service diagnoses shorted power rails, replaces failed components under a microscope, and boots the device to copy data directly. Key service differences are published pricing, in-house board repair, and direct technician access. Independent board-level shops like Rossmann Group perform all microsoldering in-house at our Austin lab for $500–$750. Ask any service whether they do board-level repair in-house and whether you can speak to the technician.
Can you recover data from a physically broken iPhone?
Often, if the SoC (containing the Secure Enclave) and NAND storage chip are intact. When a logic board is cracked, bent, or has broken traces, we rebuild the damaged connections on the original logic board with microsoldering, then boot the phone and copy the data. We do not offer a donor-board transplant, meaning a board swap, at this time; a case that would need one is not accepted right now. If the SoC die is fractured or the NAND is physically destroyed, recovery is not possible and you pay nothing under our no data, no fee policy.
Can you recover deleted photos or text messages from an iPhone?
No. If you permanently deleted files, emptied the Recently Deleted folder, or factory-reset the device, the data generally can't be recovered. Modern iPhones use File-Based Encryption tied to the Secure Enclave. When you delete a file, its per-file encryption key is destroyed and the flash controller clears the space. No software and no hardware technique can reconstruct a destroyed encryption key. Your only option for deleted data is restoring from a previous iCloud or iTunes backup. Our iPhone data recovery service recovers data from phones that are physically broken, water-damaged, or will not turn on, where the data still exists on the NAND but the phone cannot boot to access it.
Is there an iPhone data recovery service near me?
Rossmann Group serves all 50 states through nationwide mail-in data recovery. All board-level microsoldering is performed at our Austin, TX lab at 2410 San Antonio Street. Ship your iPhone in a padded box; we provide a free evaluation and a firm quote before starting work. Current turnaround is 2-6 weeks. You don't need a local shop for this. The work takes microsoldering equipment: a Hakko FM-2032, FLIR thermal cameras, and DC power supplies. Pricing: $500 for pre-X models, $750 for iPhone X and newer. If we can't recover your data, you pay nothing.
How does data recovery work for an iPhone with water damage?
Water damage recovery starts by removing RF shields and ultrasonically cleaning the logic board to halt active corrosion. After cleaning, we inject a current-limited voltage onto each power rail and use a FLIR thermal camera to locate shorted ceramic capacitors or corroded ICs. A common find is a short to ground on VDD_MAIN from electrolytic corrosion under the BGA pads. We remove the shorted component via microsoldering, verify stable current draw, and confirm the PMIC can sequence all secondary voltages. Once the CPU boots and the Secure Enclave initializes, we enter the passcode and copy all photos, messages, and contacts. Time is critical with water damage because corrosion spreads every hour the board sits untreated.
Can you fix an iPhone 7 with no audio or a grayed-out microphone?
Yes, and the same repair unlocks data recovery. The iPhone 7 and 7 Plus have a known audio IC fault. The documented fix is to remove the chip and run a jumper to the C12 pad. Reflowing the chip by itself doesn't fix it. A board replacement destroys the data, because the NAND is paired to the original SoC, not to the board itself. We remove the audio IC on an Atten 862 hot air station, run the jumper, and put the chip back. The cryptographic pairing between SoC and NAND is untouched, so after the repair we enter your passcode and copy your data. Pricing stays in the $500 tier for iPhone 7 boards because it's a pre-sandwich repair.
My iPhone says No Service after water damage; can you still recover the data?
Yes. Data recovery and radio recovery are separate problems. We start with ultrasonic cleaning to halt active corrosion, separate the two sandwich layers on a Zhuo Mao rework station, clean the baseband underfill, and reflow the baseband CPU back onto the original pads. The same silicon goes back on the same pads with calibration data preserved. That restores cellular service on top of data access in the best case. If the baseband CPU itself is dead, we still recover data from the water-damaged board by bringing up the SoC alone; cellular service does not return, but photos, messages, and contacts do. Cost stays at $750 for iPhone X and newer; if we can't recover the data, you pay nothing.

Shipping

Secure Mail-In from Anywhere in the US

Shipping

Mail-in

Transit time depends on the carrier and service you choose.

Security & Insurance

Fully Insured

Use FedEx Declared Value to cover hardware costs. We return your original drive and recovered data on new media.

Packaging Standards

  • Use the box-in-box method: float a small box inside a larger box with 2 inches of bubble wrap.
  • Wrap the bare drive in an anti-static bag to prevent electrical damage.
  • Do not use packing peanuts. They compress during transit and allow heavy drives to strike the edge of the box.

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Hardware Repair vs. Software Locks

Our "no data, no fee" policy applies to hardware recovery. We do not bill for unsuccessful physical repairs. If we replace a hard drive read/write head assembly or repair a liquid-damaged logic board to a bootable state, the hardware repair is complete and standard rates apply. If data remains inaccessible due to user-configured software locks, a forgotten passcode, or a remote wipe command, the physical repair is still billable. We cannot bypass user encryption or activation locks.

Data Recovery Standards & Verification

Our Austin lab operates on a transparency-first model. We use industry-standard recovery tools, including PC-3000 and DeepSpar, combined with strict environmental controls to maintain drive integrity. This approach allows us to serve clients nationwide with consistent technical standards.

Transparent History

Serving clients nationwide via mail-in service since 2008. Our lead engineer holds PC-3000 and HEX Akademia certifications for hard drive firmware repair and mechanical recovery.

Media Coverage

Our repair work has been covered by The Wall Street Journal and Business Insider, with CBC News reporting on our pricing transparency. Louis Rossmann has testified in Right to Repair hearings in multiple states and founded the Repair Preservation Group.

Aligned Incentives

Our "No Data, No Charge" policy means we assume the risk of the recovery attempt, not the client.

LR

Technical Oversight

Louis Rossmann

Our engineers review all lab protocols to maintain technical accuracy and honest service. Since 2008, his focus has been on clear technical communication and accurate diagnostics rather than sales-driven explanations.

We believe in showing the bench rather than just describing it. Open-drive work runs on a 0.02 micron ULPA-filtered laminar clean bench, and we filmed it.

See the particle counter test at the bench

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