Nationwide Hard Drive Data Recovery Service
Clicking hard drive? Beeping drive? "Not detected" in Disk Utility? Our Austin lab recovers HDD and SSD data every day; locally and via nationwide mail-in. We do all work in-house with clean-bench procedures and PC-3000 tools. No evaluation fees. No data = no charge. Same equipment as the big labs at a fraction of the price.
"I sent my hard drive to a local shop first, and they told me it was unrecoverable. Rossmann Group was honest from the start, recovered 100% of my data for a fraction of what DriveSavers quoted me. The no data no charge policy gave me total peace of mind."
— Verified Mail-In Customer
Why Rossmann for Hard Drive Data Recovery
We are not a middleman. We do not ship your drive to a mystery warehouse. Our engineers recover your data on-site in Austin using the same class of equipment as national labs; PC-3000, DeepSpar, laminar-flow clean benches, donor inventory, microscopes; without the 5x price. You speak directly with the technician handling your case. No scripts. No sales team.
Local and Nationwide
All data recovery performed in our Austin lab. Mail-in accepted from all 50 states.
No Data, No Charge
If we cannot recover your data, you pay $0 (optional return shipping only).
Same Equipment, Lower Price
PC-3000 imaging, validated clean bench; without ad budgets or affiliate kickbacks.
Transparent Pricing
Clear ranges up-front; final quote after free evaluation; no surprise fees.
Direct Communication
Talk to your engineer, not a salesperson. Get straight answers.
Real Proof
2M+ YouTube subscribers and hundreds of hour-long recoveries on camera.
Hard Drive Repair vs. Data Recovery
Many clients ask: "Can you repair my hard drive so I can use it again?"
It is important to understand the difference. When a hard drive fails mechanically (clicking, beeping, grinding), it cannot be permanently "repaired" to be trustworthy again. The damage to the platters or heads is physical.
Our process is Data Recovery. We perform temporary, surgical-grade repairs (like swapping read/write heads from a donor drive) just long enough to extract your data. Once the data is safe, the old drive is recycled, and your data is returned on a healthy, new drive.
We do not fix hard drives for reuse. We save the data inside them.
Professional Oversight and Verified Standards
Our Austin lab operates on a transparency-first model. We use industry-standard recovery tools, including PC-3000 and DeepSpar, combined with strict environmental controls to make sure your hard drive is handled safely and properly. This approach allows us to serve clients nationwide with consistent technical standards.
Open-drive work is performed in a laminar-flow bench filtered to 0.02 µm, verified using TSI P-Trak instrumentation.
Transparent History
Serving clients nationwide via mail-in service since 2008.
Media Coverage
Our repair work has been covered by The Wall Street Journal and Business Insider, with CBC News reporting on our pricing transparency. Louis Rossmann has testified in Right to Repair hearings in multiple states and founded the Repair Preservation Group.
Aligned Incentives
Our "No Data, No Charge" policy means we assume the risk of the recovery attempt, not the client.
Technical Oversight
Louis Rossmann
Louis Rossmann's well trained staff review our lab protocols to ensure technical accuracy and honest service. Since 2008, his focus has been on clear technical communication and accurate diagnostics rather than sales-driven explanations.
We believe in proving standards rather than just stating them. We use TSI P-Trak instrumentation to verify that clean-air benchmarks are met before any drive is opened.
See our clean bench validation data and particle test videoTypes of Hard Drive Failures We Handle
Physical and Mechanical Failures
Clicking hard drive
Heads cannot follow servo tracks due to head damage or preamp failure. We stabilize firmware modules, select usable heads, and image conservatively. Brands: Seagate, Western Digital, Toshiba, HGST, etc.
Beeping drive (not spinning)
Common on 2.5 inch Seagate/LaCie Seagate Rosewood models; heads stuck to platters; motor cannot start. Requires an unstick and often a donor head swap on a clean bench.
Not detected / PCB or ROM issues
Shorted TVS diodes, damaged motor drivers, or corrupted adaptives prevent ID. We repair electronics, transfer ROM/adaptives, and reestablish safe access for imaging.
Common symptoms: Drive spins down after seconds, shows wrong capacity (0GB), or shows as generic device name.
Logical and Mixed Failures
Deleted files / quick format
If SMART is clean and reads are fast, SystemRescue + ddrescue + R-Studio can work. If reads slow or drop, stop and let us image with pro hardware before it degrades.
Common errors: "CRC Error", "I/O Device Error", "You need to format the disk before you can use it".
Bad sectors / slow reads
We fast-pass good regions, then revisit weak areas with head-maps and conservative retries (DeepSpar/PC-3000). Goal: maximum image with minimum stress on the heads.
RAID/NAS data recovery →
We image each member first, reconstruct arrays offline, then recover from the images; never experiment on your only copy.
Enterprise or Corporate Client?
Need NDA, HIPAA compliance, or chain of custody documentation? We handle enterprise data recovery with the same security as national labs, at a fraction of the price.
Important: Previously opened drives (home/retail attempts) dramatically reduce success rates. Dust, fingerprints, or misaligned head assemblies can turn a simple unstick into irreversible platter damage. If your data matters, do not open the HDA. Get it imaged on a validated clean bench.
Supported Systems & Devices
Operating Systems
- • Windows (NTFS, FAT32, exFAT)
- • MacOS (APFS, HFS+)
- • Linux (EXT4, XFS, Btrfs, ZFS)
- • Server / VMware (VMFS)
Computers
- • Laptops (Dell, HP, Lenovo, ASUS)
- • Apple MacBooks (Pro, Air)
- • Desktop PCs & Workstations
- • All-in-One PCs
External Drives
- • WD Passport / Elements
- • Seagate Backup Plus
- • LaCie Rugged
- • G-Technology / SanDisk Professional
Storage Types
- • 3.5" Desktop HDD
- • 2.5" Laptop HDD
- • NAS Units (Synology, QNAP)
- • USB Flash & SD Cards
What Does Your Drive Sound Like?
The sound your drive makes tells us what is wrong. Click the symptom that matches yours for detailed information.
Clicking or Ticking
Platters spin but heads cannot find data. Head failure or preamp damage.
Learn more →Beeping or Buzzing
Motor cannot spin. Heads stuck to platters (stiction) or seized spindle.
Learn more →Not Detected
Computer does not see the drive. PCB failure, firmware corruption, or weak heads.
Learn more →Recovery By Drive Brand
Different manufacturers have different failure patterns. We track real reliability data from Backblaze's fleet of 300,000+ drives to understand model-specific issues and tailor our recovery approach.
Seagate Recovery
1.52% AFRF3 terminal access, ROM extraction, and model-specific diagnostics. AFR ranges from 0.44% (ST16000NM001G) to 8.72% (ST12000NM0007).
View Seagate reliability data →Western Digital Recovery
0.59% AFRBest-in-class reliability at 0.59% AFR. PC-3000 WD module, ROM/module repair, and Ultrastar enterprise recovery.
View WD reliability data →AFR = Annualized Failure Rate from Backblaze Drive Stats 2024. Lower is better. Industry average is ~1.5%.
Start a Free Estimate
Professional Recovery
Our lab handles clicking, beeping, and "not detected" drives
Get a Free EstimateOur Data Recovery Process
- Free evaluation and protection: Document symptoms, sounds, prior attempts, SMART, model/firmware. We do not run CHKDSK/Disk Utility on failing media.
- Stabilize access: Correct translator/ID issues, transfer ROM/adaptives, and repair PCB to identify safely (PC-3000 class).
- Clean-bench mechanics (if needed): For clicking/beeping/stuck heads, we use an exact-match donor to transplant on a validated laminar-flow bench.
- Image first, always: Sector-by-sector imaging with write-blocking. Fast pass for healthy areas, controlled retries for weak regions (DeepSpar/PC-3000).
- Recover from the image: Rebuild file systems on the clone, carve where needed, and verify priority files open.
- Deliver and purge: Copy to your new drive, spot-check with you, and securely purge working copies on request.
How Long Does Data Recovery Take?
Typical timing: Healthy 1 TB images in a few hours; light bad sectors add days; "not detected"/firmware about a week; head swaps with donor parts 1-3 weeks. Severe platter damage may be unrecoverable; we will tell you when to save your money.
Transparent Pricing
Hard drive data recovery typically costs between $100 and $2,000+, depending on the type of failure. Logical issues start at $100, firmware problems range from $300-$1,200, and mechanical failures requiring head swaps cost $1,000-$2,000.
Honest ranges so you can budget without a sales call. After a free evaluation we give you a firm quote and honest assessment. If it turns out easier than expected, you pay less; not a flat "worst-case" tier. If we cannot get your data, you pay $0 (optional return shipping only).
Logical HDD/SSD
File system issues, deleted data, light bad sectors.
$100-$500
Firmware / Not Detected
ROM/adaptives, translator, ID issues, access stabilization.
$300-$1,200
Head Swap / Mechanical HDD
Stuck/weak heads, seized spindle, clean-bench donor parts.
$1,000-$2,000
SD / microSD / USB
Logical to monolith micro-wire work.
$200-$1,800
Phones / Tablets
Liquid damage, data-only board repair, NAND work.
$300-$650
SSD Specialty Cases
Controller failures, firmware bugs, chip-off (case dependent).
$300-$2,500
Pricing Comparison
| Scenario | Rossmann | DriveSavers / Big Labs |
|---|---|---|
| "Not detected" firmware issue | $300-$1,200 | $1,000-$2,500 |
| Head swap (exact donor, clean bench) | $1,000-$2,000 | $2,000-$3,500+ |
| Logical recovery (fast reads) | $100-$500 | $500-$1,500 |
| Evaluation fee | None | Free eval, but fees common elsewhere |
| Marketing Overhead | $0 (Word of Mouth) | Thousands [Read Analysis] |
Why the difference? We do not bankroll PPC ads, affiliate kickbacks, or vanity certificates. Your invoice reflects engineering time, donor parts, and imaging hours; not marketing overhead. Read our analysis of DriveSavers pricing.
Clean Room Data Recovery: What You Actually Need
You will see competitors advertising multi-million-dollar “ISO Class 5 certified clean rooms” with technicians in full spacesuits. For hard drive data recovery, that level of infrastructure is marketing theater, not a technical requirement. What actually protects your platters is a validated laminar-flow clean bench with proper particle filtration and an image-first workflow.
Clean Room Standards vs Our Clean Bench
| Standard | Max Particles ≥0.5µm per ft³ | Filtration Level | Required For HDD Work? |
|---|---|---|---|
| ISO Class 5 (Class 100) | 100 particles | 0.3µm HEPA | Industry marketing standard |
| ISO Class 4 (Class 10) | 10 particles | 0.1µm ULPA | Semiconductor manufacturing |
| Our Laminar Bench | 0 particles (validated) | 0.02µm filtration | ✓ Exceeds ISO Class 5 |
Our laminar-flow clean bench filters down to 0.02 microns. That is 15× finer than the 0.3µm HEPA filters used in ISO Class 5 clean rooms. We validate our bench with a particle counter before every open-drive procedure and publish the results. The reading: zero particles. Not “within acceptable limits”. Zero.
A full clean room is designed for semiconductor wafer fabrication where you need an entire facility held at Class 100 or better continuously. For hard drive recovery, you only need clean air in the immediate work zone during the brief window when platters are exposed. A validated laminar bench provides that. The “spacesuits and airlocks” theater is overhead that gets built into your invoice.
Watch us validate our clean bench environment before a head swap procedure.
Bottom line: We use the same imaging equipment (PC-3000, DeepSpar) and the same donor-matching procedures as the labs charging $3,000+. Our clean bench exceeds ISO Class 5 particle standards. The difference in price is marketing overhead and real estate, not capability. We show our validation on video; ask competitors to show theirs.
Case Examples
Recovery outcomes depend on the condition of the drive when it arrives. If you stopped using it immediately, odds are good. If someone ran software on it, tried to open it, or kept powering it on, odds drop. Watch long-form recoveries on our channel and judge for yourself.
Seagate Rosewood, beeping (heads stuck)
Unstick + head swap, successful image, Lightroom catalog verified.
Western Digital 3.5 inch, clicking
Translator fix + selective head map, good image, critical QuickBooks restored.
LaCie USB-C, not detected
ROM/adaptives transfer, full ID restored, complete image, all files delivered.
Watch Real Data Recovery
Got an SSD instead? NVMe, M.2, SATA; different tech, same lab. We do controller repair, firmware fixes, and chip-off when needed.
Common Questions; Real Answers
What's your data recovery success rate?
How expensive is data recovery?
How long does it take to recover a 1 TB HDD?
Do you have HIPAA or SOC 2 certification?
Can you recover data from water damaged hard drives?
What's the difference between logical and physical failure?
What is hard drive recovery process?
Can HDD be repaired?
Does removing hard drive remove all data?
Can Geek Squad recover your data?
Why is my Seagate hard drive beeping?
Why is my LaCie hard drive beeping?
How do I recover data from a crashed hard drive for free?
Data Recovery Locations We Serve
Ship your drive from anywhere in the U.S. to our Austin lab. Here are some of the major cities we serve with mail-in data recovery.
Ready to get your data back?
Free evaluation. No data = no charge. Mail-in from anywhere in the U.S.